SHILLA TRAVEL RETAIL 澳門招聘

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銷售助理

工作職責

  • 在團隊合作環境中每月達到個人銷售目標；

  • 負責收銀管理和銷售交易

  • 確保收集和結算以不同貨幣或付款方式（例如現金，信用卡或電子付款

  • 提供優質的客戶服務以增強客戶體驗

  • 協助商店的日常運營

  • 根據分配協助執行臨時職責

要求 

  • 至少一年零售經驗，涉及多個類別（香水和化妝品，高級時裝，煙酒，一般商品）

  • 出色的溝通和人際交往能力

  • 積極主動並樂於學習

  • 有良好的團隊合作精神

  • 輪班工作

  • 良好溝通技巧 (包括廣東話、英語及國語),具有其他語言能力者優先


如有任何疑問，可致電或 Whatsapp/ Wechat (853) 6545 3708 與殷小姐聯絡

Sales Assistant

PRIMARY OBJECTIVE

The Sales Assistant is responsible to optimize the sales of our products (Perfumes & Cosmetics, Liquor & Tobacco and General Merchandise) through selling, sharing of your product knowledge, and excellent customer service.

JOB DUTIES & RESPONSIBILITIES

  • Achieve individual sales targets on a monthly basis in a teamwork environment;

  • Responsible for cashier management and sales transactions

  • Ensure accuracy in the collection and settlement of payments in different currencies or modes of payment such as vouchers, cash, credit cards or e-payments.

  • Provide excellent customer service to enhance customer experience;

  • Support daily operations of the store including but not limited to cashiering, VM, stock management;

  • Assist in ad-hoc duties as per assigned.

KEY REQUIREMENTS & COMPETENCIES

  • At least 1 year of retail sales experience within an array of categories (Perfumes & Cosmetics, Liquor & Tobacco, General Merchandise)

  • Excellent communication and interpersonal skills;

  • Strong customer service mentality, proactive and willing to learn;

  • Dependable and a good team player;

  • Able to perform retail operational hours which includes weekend and public holidays;

  • Fluent in spoken Cantonese, English and Mandarin. Other language skills would be a plus;

  • Able and comfortable to work in the Macau International Airport. 

Application

Interested parties please send full resume to recruit.shillamo@samsung.com

Should you have any enquiries and interview appointment, please contact +852 5261 8009 and +853 6545 3708 (Crystal/ Vivienne)  by WhatsApp. 

STORE SUPERVISOR
Macau International Airport 澳門國際機場

PRIMARY OBJECTIVE

Reporting to the Store Manager, the Store Supervisor will maximize sales, optimize operations and coach/lead the retail team in the designated stores under their responsibility.

JOB DUTIES & RESPONSIBILITIES

  • Assist Store Manager to drive retail sales performance ensuring target KPIs are met

  • Ensure the store assigned is fit for business (cleanliness, lighting, lay out, promotional displays. digital screens, etc.). and counters are aligned with brand specifications.

  • Ensure that aisles are cleared, safe and accessible for our customers at any time.

  • You will ensure that product allocation is according each brand strategy and seasonal calendar and ensure timely product replenishment.

  • Work closely with our Customer Service team on ensuring an excellent customer experience

  • Work with Merchandising and Marketing teams to plan/adapt product display and assortment to daily, monthly and seasonal promotions, special events and needs.

  • Help and support the stock control procedures (reports, stock take, etc).

  • Help to produce the relevant information and data to run and optimize the business (reports and feedback).

  • Act as a leader on the sales floor, coach and facilitate the team to provide excellent experience sales service.

  • Revise the operations looking for ways to improve efficiency and maximizing revenue.

  • Support cashiering team with basic and urgent issues like refunds, exchanges, void tickets, queues management, etc;

  • Manage the development of the staff assigned to your stores (sales, skills, customer service, and product knowledge).

  • Assess your team members’ performance on a timely basis and support their career plan.

  • Perform any ad hoc duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

  • 4 years of related work experience in retail operations, preferably in a Retail environment (experience in Travel Retail is a plus).

  • High school level at least required

  • Results driven with excellent customer service

  • Self-starter with strong business acumen, result-oriented with strong leadership skills able to lead and coach a large number of sales staff

  • Demonstrated ability to build effective teams and motivate employees.

  • Outgoing, dependable, pro-active team player with good communications and interpersonal skills

  • Good organizing and management skills with good time management

  • Good command in Cantonese, English and Mandarin

  • Able and comfortable to work in Macau International Airport

Application

Interested parties please send full resume to recruit.shillamo@samsung.com

Should you have any enquiries and interview appointment, please contact +852 5261 8009 and +853 6545 3708 (Crystal/ Vivienne)  by WhatsApp. 

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