銷售助理
工作職責
在團隊合作環境中每月達到個人銷售目標;
負責收銀管理和銷售交易
確保收集和結算以不同貨幣或付款方式(例如現金,信用卡或電子付款
提供優質的客戶服務以增強客戶體驗
協助商店的日常運營
根據分配協助執行臨時職責
要求
至少一年零售經驗,涉及多個類別(香水和化妝品,高級時裝,煙酒,一般商品)
出色的溝通和人際交往能力
積極主動並樂於學習
有良好的團隊合作精神
輪班工作
良好溝通技巧 (包括廣東話、英語及國語),具有其他語言能力者優先
如有任何疑問,可致電或 Whatsapp/ Wechat (853) 6545 3708 與殷小姐聯絡
Sales Assistant
PRIMARY OBJECTIVE
The Sales Assistant is responsible to optimize the sales of our products (Perfumes & Cosmetics, Liquor & Tobacco and General Merchandise) through selling, sharing of your product knowledge, and excellent customer service.
JOB DUTIES & RESPONSIBILITIES
Achieve individual sales targets on a monthly basis in a teamwork environment;
Responsible for cashier management and sales transactions
Ensure accuracy in the collection and settlement of payments in different currencies or modes of payment such as vouchers, cash, credit cards or e-payments.
Provide excellent customer service to enhance customer experience;
Support daily operations of the store including but not limited to cashiering, VM, stock management;
Assist in ad-hoc duties as per assigned.
KEY REQUIREMENTS & COMPETENCIES
At least 1 year of retail sales experience within an array of categories (Perfumes & Cosmetics, Liquor & Tobacco, General Merchandise)
Excellent communication and interpersonal skills;
Strong customer service mentality, proactive and willing to learn;
Dependable and a good team player;
Able to perform retail operational hours which includes weekend and public holidays;
Fluent in spoken Cantonese, English and Mandarin. Other language skills would be a plus;
Able and comfortable to work in the Macau International Airport.
Application
Interested parties please send full resume to recruit.shillamo@samsung.com
Should you have any enquiries and interview appointment, please contact +852 5261 8009 and +853 6545 3708 (Crystal/ Vivienne) by WhatsApp.
STORE SUPERVISOR
Macau International Airport 澳門國際機場
PRIMARY OBJECTIVE
Reporting to the Store Manager, the Store Supervisor will maximize sales, optimize operations and coach/lead the retail team in the designated stores under their responsibility.
JOB DUTIES & RESPONSIBILITIES
Assist Store Manager to drive retail sales performance ensuring target KPIs are met
Ensure the store assigned is fit for business (cleanliness, lighting, lay out, promotional displays. digital screens, etc.). and counters are aligned with brand specifications.
Ensure that aisles are cleared, safe and accessible for our customers at any time.
You will ensure that product allocation is according each brand strategy and seasonal calendar and ensure timely product replenishment.
Work closely with our Customer Service team on ensuring an excellent customer experience
Work with Merchandising and Marketing teams to plan/adapt product display and assortment to daily, monthly and seasonal promotions, special events and needs.
Help and support the stock control procedures (reports, stock take, etc).
Help to produce the relevant information and data to run and optimize the business (reports and feedback).
Act as a leader on the sales floor, coach and facilitate the team to provide excellent experience sales service.
Revise the operations looking for ways to improve efficiency and maximizing revenue.
Support cashiering team with basic and urgent issues like refunds, exchanges, void tickets, queues management, etc;
Manage the development of the staff assigned to your stores (sales, skills, customer service, and product knowledge).
Assess your team members’ performance on a timely basis and support their career plan.
Perform any ad hoc duties as per assigned
KEY REQUIREMENTS & COMPETENCIES
4 years of related work experience in retail operations, preferably in a Retail environment (experience in Travel Retail is a plus).
High school level at least required
Results driven with excellent customer service
Self-starter with strong business acumen, result-oriented with strong leadership skills able to lead and coach a large number of sales staff
Demonstrated ability to build effective teams and motivate employees.
Outgoing, dependable, pro-active team player with good communications and interpersonal skills
Good organizing and management skills with good time management
Good command in Cantonese, English and Mandarin
Able and comfortable to work in Macau International Airport
Application
Interested parties please send full resume to recruit.shillamo@samsung.com
Should you have any enquiries and interview appointment, please contact +852 5261 8009 and +853 6545 3708 (Crystal/ Vivienne) by WhatsApp.