WYNN MACAU 永利澳門招聘

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

• Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.

• Plan and devise media budget allocation.

• Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.

• Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.

• Secure Top industry awards while explore and expand presence in broader award scenes.

• Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.

• Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.

• Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.

• Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.

• Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.

• Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

• Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.

• In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.

• Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.

• Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.

• Demonstrated ability to develop and execute successful marketing strategies and campaigns.

• Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.

• Experience in organizing media fam trips and media visit trips.

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.

• Experience in content marketing and developing content strategies is preferred.

Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

Work Location: Wynn Macau

公關傳訊行政總監 (Req ID: 3769BR)

主要職責：

我們正在尋找一位充滿活力、經驗豐富的人才來領導我們將永利打造成一個以滲透中國大陸市場為重點的獨特目的地，負責制定和實施戰略性公共關係舉措，以提高永利的聲譽和知名度。 須擁有強大的公共關係、行銷和傳播背景，擁有豐富的中國媒體和影響力人脈和資源，以及在中國市場成功推廣和定位品牌的良好記錄

職位介紹：

• 制定並實施整體公關和傳播策略及活動，以提高品牌知名度並吸引目標客戶。

• 規劃設計媒體預算分配。

• 將永利打造成目標客戶的目的地，重點透過打造針對中國市場的引人注目的活動、內容和資訊來推廣我們的度假村和餐廳體驗。

• 擁有並能夠進一步與中國媒體、記者、影響者和行業合作夥伴建立緊密和積極的關係，以確保新聞報道和認可，其中包括與主要媒體代表建立和保持定期聯繫、宣傳故事和新聞稿，以及協調採訪和媒體報道。

• 獲得頂級行業獎項，同時探索和擴大在更廣泛的獎項領域的影響力。

• 策劃和執行媒體活動、新聞發布會、媒體考察、中國路演以及其他公關活動，以展示品牌產品。

• 監控和分析公關指標以衡量活動的有效性並做出數據驅動的決策以優化結果。

• 管理由公關專業人員和外部機構組成的團隊來執行公關活動和計劃，同時與內部團隊（包括行銷、銷售和營運）合作，以確保訊息傳遞和品牌宣傳與整體業務目標的一致性。

• 確保所有傳播材料均符合品牌標準，並有效向中國受眾傳達預期訊息。

• 在適當的情況下擔任品牌代言人，負責處理危機管理的危機溝通部分。

• 隨時了解最新的行業趨勢、市場洞察和競爭對手的活動，以發現成長和差異化的機會，並確保公司在市場中保持競爭力和相關性。

職位要求：

教育程度：市場、傳播或相關學科學士學位

工作經驗：在數碼行銷、公共關係或相關職位上擁有至少 8 年的豐富經驗，須專注於中國市場。

技能 / 證書：

• 中國媒體和影響者的豐富聯繫和資源是非常理想的，具有較強的人際交往能力，能夠進一步建立和維持與主要利益相關者、媒體、影響者和合作夥伴的關係。

• 對中國媒體格局和中國社交媒體平台（包括微信、微信視訊頻道、小紅書和微博）有深入了解者優先。

• 熟悉中國電子商務格局，包括社交商務、大眾點評和OTA。

• 對中國消費者行為、文化差異和市場趨勢有深入的了解。

• 具有製定和執行成功的行銷策略和活動的能力。

• 具有分析思維，能夠熟練使用數據和分析工具來衡量活動績效並做出數據驅動的決策。

• 具有組織媒體考察之旅和媒體參觀之旅的經驗。

• 能夠在快節奏、動態的環境中工作並同時管理多個專案。

• 強大的領導能力，能夠與跨職能團隊和外部合作夥伴有效協作。

• 有內容行銷和製定內容策略經驗者優先。

語言能力：優秀的英語和國語書面和口頭溝通能力。

工作地點：永利澳門

信貸文員 Clerk - Credit / Collections (永利澳門) (ID:2545BR)

主要職責：協助信貸部執行日常營運工作，確保所有信貸申請程序準確無誤。

職位介紹：

• 協助信貸部門執行日常運作

• 按照有關程序安排各項信貸申請及評估

• 處理系統資料輸入及審批程序

• 與相關部門協調信貸事務，嚴格遵守所有保密政策及程序

職位要求：

• 教育程度：大學畢業或以上程度

• 語言能力：操寫流利的廣東話、普通話及英語

• 電腦應用：熟識Ms Office及Outlook軟件操作

• 工作時間：需24小時輪班

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

博彩法規遵循事務專員 Gaming Compliance (永利澳門) (ID:434BR)

主要職責：須就澳門反清洗黑錢法律，準備永利澳門及永利皇宮娛樂場所需提交報告的相關資料的文書工作，須與博彩中介人洽談其報告的準確性，及合乎博彩監察協調局的反清洗黑錢報告的要求。並須協助娛樂場法規事務經理實施有效的合規措施。

職位介紹：

• 審查由永利澳門及永利皇宮娛樂場所提供的巨額交易報告及總結報告摘要

• 覆審顧客數據，以確保所有可能涉及政治敏感人物PEP的活動都經審查，並將會構成資助恐怖主義犯罪的交易機會減至最低

• 接收和審查博彩中介人的日常巨額交易報告及附加文件的準確性及完整性

• 協助娛樂場法規事務經理檢查永利澳門及永利皇宮娛樂場的巨額交易報告及巨額交易報告摘取，以確保所有交易都得以報告及總結資料正確。並須向博彩法規遵循經理會報相關事項。

職位要求：

• 工作經驗：對具有編寫巨額交易報告及可疑交易活動報告的經驗；及審計經驗者優先

• 教育程度：大學畢業或同等學歷

• 語言能力：良好廣東話及英語，懂普通話者優先考慮。能讀及寫繁簡體中文

• 電腦應用：熟識Microsoft Excel 及 Word（英文及中文）

Job Purpose: Oversee all Anti-Money Laundering (AML) related obligations to achieve compliance with the relevant laws. Implement effective compliance systems, minimise risk of exposure to potential terrorism-related transactions, and review and investigate suspicious transaction reports. Develop and deliver AML training programs, maintain up to date training materials and records, and coach Junket staff in relation to their regulatory obligations and the implementation of AML solutions

Key Responsibilities:

• Receive daily ROVE reports from the Junkets

• Review the reports and attached documentation for accuracy and completeness, and report any discrepancies to the Gaming Compliance Coordinator

• Receive and review the Forex Compliance Forms to ensure all reportable Foreign Currency transactions are reported and updated in the Forex Compliance Log on a daily basis

• Prepare information for the completion of AML reports which will be overseen by the Gaming Compliance Manager

Competencies and Requirements:

• Experience: Experience in ROVE and auditing is preferred

• Education: Bachelor degree or equivalent

• Language Ability: Proficient in Cantonese and English. Mandarin an advantage. Able to read and write traditional and simplified Chinese characters

• Computer Skills: Proficient in Microsoft Excel and Word (English & Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

洗衣部服務員 - 酒店 Junior Laundry Attendant - Hotel Operations

Job Purpose

• Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

• Sort soiled linen and place into designated laundry trolleys

• Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule

• Clean and tidy all operating equipment and work areas

• Adhere to health and safety standards, emergency procedures and fire prevention regulations

• Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies And Requirements

• Experience: Minimum 1 year experience in a five-star hotel laundry

• Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

主要職責

清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備。

職位介紹

• 把弄髒的床單和衣物分類並放入指定的手推車內

• 在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標

• 保持工作設備及工作範圍的清潔衛生

• 遵守健康和安全指標，緊急程序和防火條例

• 當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

• 工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗

• 技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話及普通話

穿梭巴士服務專車款待員 Shuttle Bus - Hotel Operations

Job Purpose

• Welcome all guests who will use the shuttle bus services at the assigned stations. Maintain the shuttle bus cleanliness and provide personalized service to our guests in a friendly and efficient manne

Key Responsibilities

• Acknowledge and welcome all guests boarding and departing shuttle buses at the assigned station

• Answers guest inquiries and provide Hotel & Casino information

• Delivery of promotional leaflet, coupon and lucky draw tickets to all boarding guests (if applicable)

• Immediately report to Assistant Manager – Shuttle Bus, any items found left behind by guests on the bus

• Accept any other duties and responsibilities as when assigned by the Assistant Manager – Shuttle Bus

Competencies And Requirements

• Experience: Customer service experience will be considered

• Knowledge/Certificates: Ability to organize and handle large group of people

• Education: Secondary school or equivalent

• Language Ability: Ability to speak Cantonese and Mandarin, English is a plus

主要職責

• 須負責在各穿梭巴士車站接送賓客到酒店，並確保巴士保持清潔乾淨，以友善及有效的服務態度令賓客感到滿意。

職位介紹

• 在指定的車站認別及歡迎所有賓客上落穿梭巴士

• 回應賓客的詢問及提供酒店及娛樂場的資訊

• 派發宣傳刊物，優惠券及抽獎券給所有的賓客（如適用）

• 須即時向穿梭巴士服務副經理報告在巴士上發現的失物

• 須履行穿梭巴士服務副經理所委派的工作

職位要求

• 工作經驗：具客戶服務工作經驗者為佳

• 技能 / 證書：具懂得控制人群技巧者為佳

• 教育程度：中學畢業或同等學歷

• 語言能力：操流利廣東話及普通話；懂英語者優先考慮

平面美術及創意設計經理 Manager - Graphic Art & Creative Design (ID:2874BR)

Job Purpose: Manage and cultivate design team to create world-class visual creative with aesthetics in China and visually appealing on China social media and below the line materials.

Key Responsibilities

• Translate the needs of business, brand, China market and user requirements into highly polished and business-centric designs, including visual creative, print materials, product packaging and social media creative.

• A strong commitment to creating world-class visual creative with impeccable design aesthetics in China, attention to details and the ability to visually engage audiences in China market. Oversee all visual creatives and promptly address and solve all problems according to market responses.

• Strong communication skill with internal and external to obtain and deliver their creative briefs. Demonstrated adaptability in evolving project scopes, adjusting strategies and creative approaches to meet changing project demands in China market.

• Manage and supervise the design team and external agencies, provide art direction and mentorship to designers on Chinese aesthetics in different industries, Chinese aesthetics on typography and colour schemes, China design trends, language of use, copywriting skills and techniques on visual adaptations in China social.

• Navigate design concept presentation, design production, and post-production processes with relevant business units, ensuring stakeholders’ feedbacks are incorporated. A self-learner to understand the rationale of each feedbacks for continuous design enhancements.

• Maintain consistent brand positions for all visual communications across above the line and below the line channels, while proactively evolving the design at all times.

• Experience in photography, image selection from multiple stock libraries, able to create highly polished illustration on creative visual within short notice.

• Strong presentation skills, convert the design language to verbal language in a presentation format to different stakeholders.

• A change-maker who loves to innovate and think up new and better ideas. Bring forward-thinking design concepts to the team under a highly competitive China market for the company’s success

• Result oriented, time and cost sensitive. Manage multiple projects with designers, agencies and suppliers on a tight schedule and meet deadlines and budget in a fast-paced environment.

• Strong network in creative agencies, production houses, printers and suppliers in China.

• Familiar with next generation AI design technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) for effective and efficient visual creative creation.

• Able to work (home) over weekends and public holidays due to the dynamic business and social media instant nature.

Competencies and Requirements

• Experience: 8 years' experience working in a creative agency or design studio in China with 3 years under managerial level. Preferably with a digital agency background. Knowledge of video editing and motion graphics would be an advantage

• Education: Bachelor’s Degree in Graphic Design or related fields

• Language Ability: Fluent in written and spoken English and Mandarin are required. Cantonese is a plus

• Computer Skills: Proficiency in Adobe Creative Cloud applications: Photoshop, Illustrator, InDesign and Light Room or similar editing software; Capability in Premiere Pro, After Effects, Audition, consumer photo and video editing mobile app an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作經理 Manager – Multimedia (ID:1058BR)

Job Purpose: Specializing in high production videography, event videography, social media creative storytelling, TV programme and TV commercial. A crucial role in creating captivating video content for our hotel's marketing initiatives. To be contributed to enhancing our brand presence, engaging our target audience, and promoting our offerings and events.

Key Responsibilities

• Brain-storm creative idea, script writing / storyboard writing in English and Chinese

• Utilize advanced videography skills to create high-quality and visually appealing videos for mega events, including world-class conferences, and marketing promotional activities. Ensure videos meet the brand standards and objectives.

• Capture key moments and highlights of various hotel events, showcasing the ambiance, experiences, and services offered. Use creative storytelling techniques to engage viewers and generate interest in future events.

• Develop innovative and attention-grabbing video content for social media platforms (e.g., Instagram, Facebook, Weibo, and more), outdoor TVC, commercial broadcast video. Craft compelling narratives that align with our brand and resonate with our target audience.

• Manage and lead a team of videographers, providing guidance, mentorship, and feedback. Coordinate and delegate tasks effectively to ensure the successful execution of video projects.

• Collaborate with the marketing team to develop a comprehensive video content strategy that aligns with the hotel's marketing goals. Identify opportunities to leverage video content across different social media channels and events.

• Provide creative direction and input throughout the video production process, from pre-production to post-production. Collaborate with internal teams, including marketing, events, and design, to ensure videos effectively convey the hotel's unique value proposition.

• Supervise the entire video production process, including budgeting, scheduling, and resource allocation. Ensure projects are delivered on time, within budget, and meet the desired quality standards. Coordinate and collaborate with external vendors, agencies, experience and connection with talent agency an advantage, and freelancers as needed.

• Strong fashion sense and able to provide good aesthetic judgement on wardrobe and styling of actor

• A change-maker who loves to innovate and think up new storyboards. Bring forward-thinking video concepts to the team under a highly competitive China market to create social buzz.

• Time and cost sensitive. Manage multiple projects with internal members and external agencies on a tight schedule and meet deadlines and budget in a fast-paced environment.

• Strong network in creative agencies, production houses, printers and suppliers in China.

• Stay updated with the latest videography techniques, equipment, and industry trends, especially video trends in China and worldwide. Evaluate and recommend new technologies, software, and equipment to improve production quality and efficiency.

• Familiar with next generation AI technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) to increase effectiveness and efficiency.

Competencies and Requirements

• Experience: Over 5 years of related experience

• Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation

• Education: Bachelor’s Degree in film/video production or Multimedia or Motion Graphic Design or related field

• Language Ability: Fluent in English, Cantonese and Mandarin

• Computer Skills: Proficient in video editing, 2D & 3D motion graphic design software

• Other Requirement: Able to operate the camera and lighting equipment

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Senior Multimedia Designer (Food & Beverage Photographer) (ID:1308BR)

Job Purpose: Responsible for capturing captivating images of our culinary creations and special events. The role will involve collaborating closely with our chefs, culinary teams, event planners, and marketing personnel to create visually stunning images that showcase our food and beverage offerings and capture the essence of our events. To be playing a crucial role in promoting our hotel's dining experiences and attracting guests. Ensure effective and accurate communications on all social-media channels according to brand standards and guidelines.

Key Responsibilities

• Utilize expertise in photography, lighting, composition, props arrangement and storytelling to capture high-quality images of our delectable food and beverage offerings. Additionally, document the ambiance, decor, and special moments during events held within our hotel, restaurants or other venues.

• Shooting photos of food & beverage for restaurants’ websites, menus, brochures, photos of restaurants, choosing props, and helping models pose for promotional purposes and social media channels.

• Work closely with our chefs, culinary teams, event planners, and marketing personnel to understand their vision and requirements for food and event photography. Collaborate effectively to plan and execute photoshoots and event coverage, travel oversea photoshoots, ensuring that the images align with our brand and meet the desired objectives.

• Set up and operate professional photography equipment, including cameras, lenses, lighting, and props, to achieve the desired visual effects for food and event photography. Ensure that the equipment is well-maintained and in good working condition. Handle ad-hoc projects and coordinate with internal departments on project needs.

• Understand restaurant positioning and brand narrative, propose suitable food styling and staging techniques, restaurant lighting and props.

• Edit and enhance images using professional software, such as Adobe Photoshop or Lightroom. Adjust colors, lighting, and composition as necessary, while maintaining a natural and appealing look that highlights the unique aspects of our food and events.

• Organize and maintain a library of food and event images, ensuring easy access and retrieval for marketing purposes. Keep track of the usage rights and restrictions associated with each image.

• Stay updated on the latest trends in food and event photography and incorporate innovative techniques to create unique and visually appealing images. Bring creativity and artistic flair to your work, ensuring that it aligns with our brand and resonates with our target audience.

Competencies and Requirements

• Experience: Over 3 years of related experience

• Knowledge/Certificates: Knowledge in Adobe Photoshop, Adobe Lightroom, Adobe Illustrator and etc. Familiar with photo equipment operation

• Education: Bachelor’s Degree in photo production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: Graphic design software, photo editing software

多媒體製作高級設計師（餐飲攝影師）

主要職責: 負責捕捉我們的烹飪創意和特別活動的迷人影像。 該職位將涉及與我們的廚師、烹飪團隊、活動策劃者和市場部人員密切合作，創建視覺上令人驚嘆的圖像，展示我們的餐飲產品並捕捉我們活動的精髓。 在提升我們酒店的用餐體驗和吸引客人方面發揮至關重要的作用。 根據品牌標準和準則，確保所有社交媒體管道上的有效和準確的溝通。

職位介紹

• 利用攝影、燈光、構圖、道具佈置和故事敘述方面的專業知識，捕捉我們美味餐飲的高品質影像。 此外，記錄在我們的酒店、餐廳或其他場所舉辦的活動期間的氛圍、裝飾和特殊時刻。

• 為餐廳網站、菜單、宣傳冊拍攝餐飲及餐廳照片、選擇道具、幫助模特兒擺姿勢以用於宣傳目的和社交媒體管道。

• 與我們的廚師、烹飪團隊、活動策劃者和市場部人員密切合作，了解他們對食品和活動攝影的願景和要求。 有效協作，規劃和執行照片拍攝、活動報告和國外旅遊拍攝，確保影像與我們的品牌保持一致並達到預期目標。

• 設定和操作專業攝影設備，包括相機、鏡頭、燈光和道具，以達到食品和活動攝影所需的視覺效果。 確保設備維護良好並處於良好的工作狀態。 處理臨時專案並就專案需求與內部部門進行協調。

• 了解餐廳定位和品牌敘事，提出適當的食物造型和舞台技巧、餐廳燈光和道具。

• 使用專業軟體（例如Adobe Photoshop 或Lightroom）編輯和增強影像。 根據需要調整顏色、燈光和構圖，同時保持自然和吸引人的外觀，突出我們的食物和活動的獨特之處。

• 編制和維護食物和活動圖像庫，確保輕鬆存取和檢索以用於行銷目的。 追蹤與每個圖像相關的使用權利和限制。

• 隨時了解食物和活動攝影的最新趨勢，並採用創新技術來創作獨特且視覺上吸引人的影像。 為您的作品帶來創造力和藝術天賦，確保其與我們的品牌保持一致並與我們的目標受眾產生共鳴。

職位要求

• 工作經驗：具3年以上相關經驗

• 知識/證書：了解Adobe Photoshop、Adobe Lightroom、Adobe Illustrator等，並熟悉攝影器材操作。

• 教育程度：攝影製作或相關領域學士學位

• 語言能力：流利英語、粵語和普通話

• 電腦應用：圖形設計軟件、照片編輯軟件

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

多媒體製作設計師（錄影師）Multimedia Designer (Videographer) (ID:3744BR)

Job Purpose: specializing in videography, responsible for creating video content for hotel's social media platforms, capturing and editing good quality videos that showcase our offerings, events, amenities, and unique experiences, as well as playing a vital role in promoting our brand, increasing engagement, and attracting guests.

Key Responsibilities

• Utilize expertise in videography to capture good-quality and fast edit video with velocity footage that highlights the unique aspects of our hotel, including its architecture, interiors, amenities, food, and events. Ensure the videos align with our brand's aesthetic and effectively communicate our key messages.

• Collaborate closely with the marketing team to plan and create engaging video content for our social media channels, including Instagram, Facebook, Weibo, and more. Conceptualize and execute creative ideas that resonate with our target audience and enhance our online presence.

• Use professional video editing software, such as Adobe Premiere Pro or Final Cut Pro, to edit and enhance footage. Apply appropriate transitions, effects, music, and captions to create visually appealing and compelling videos that align with social media trends and best practices.

• Work with the marketing team to execute the content for social media content calendar, ensuring a consistent flow of captivating videos. Stay updated on current social media trends and adapt your videography style and content to maximize engagement.

• Maintain a consistent visual identity across all social media platforms by adhering to our brand guidelines. Ensure that the videos reflect our hotel's positioning, values, and target audience.

• Collaborate with various departments, including marketing, events, and culinary teams, to capture relevant and timely footage for social media. Ensure that their specific needs and requirements are met while maintaining a cohesive visual storytelling approach.

• Organize and maintain a library of social media videos, ensuring easy access and retrieval. Keep track of usage rights and restrictions associated with each video and ensure compliance with copyright laws.

Competencies and Requirements

• Experience: Minimum 2-3 years of related experience

• Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation.

• Education: Bachelor’s Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: Video and photo editing software and 2D motion graphic design software

多媒體製作設計師（錄影師）

主要職責: 專門從事攝像，負責為酒店的社交媒體平台創建視頻內容，捕捉和編輯展示我們的產品、活動、設施和獨特體驗的高質量視頻，在推廣我們的品牌、提高參與度和吸引客人

職位介紹

• 利用攝影的專業知識，透過高速鏡頭捕捉高品質和快速編輯的視頻，突出我們酒店的獨特之處，包括其建築、室內裝飾、設施、食品和活動。 確保影片符合我們的品牌美學並有效傳達我們的關鍵訊息。

• 與市場部團隊密切合作，為我們的社群媒體渠道（包括 Instagram、Facebook、微博等）規劃和創造引人入勝的影片內容。 構思並執行與我們的目標受眾產生共鳴並增強我們的線上形象的創意。

• 使用專業影片編輯軟體（例如Adobe Premiere Pro 或Final Cut Pro）來編輯和增強素材。 應用適當的過渡、效果、音樂和字幕來創建符合社交媒體趨勢和最佳實踐的視覺吸引力和引人注目的影片。

• 與行銷團隊合作執行社群媒體內容行事曆的內容，確保迷人影片的持續流動。 隨時了解當前的社群媒體趨勢，並調整您的影片風格和內容以最大限度地提高參與度。

• 遵守我們的品牌準則，在所有社交媒體平台上保持一致的視覺形象。 確保影片反映我們酒店的定位、價值觀和目標受眾。

• 與各部門（包括市場部、活動策劃和廚務團隊）合作，為社交媒體捕捉相關且及時的鏡頭。 確保滿足他們的特定需求和要求，同時保持有凝聚力的視覺敘事方法。

• 編制和維護社交媒體影片庫，確保輕鬆存取和檢索。 追蹤與每個影片相關的使用權利和限制，並確保遵守版權法。

職位要求

• 工作經驗：具至少2-3年相關經驗

• 知識/證書：了解Adobe Premiere、DaVinci Resolve、Final Cut Pro、Adobe After Effects、Adobe Photoshop、Adobe Illustrator等，並熟悉視音頻設備操作。

• 教育程度：多媒體/動態圖形設計/影片製作或相關領域學士學位

• 語言能力：流利英語、粵語和普通話

• 電腦應用：影片和照片編輯軟體、2D 動態圖形設計軟體

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

多媒體製作設計師（攝影師）Multimedia Designer (Photographer) (ID:3745BR)

Job Purpose: Specializing in photography, responsible for creating visually compelling and engaging content for our hotel's social media platforms, capturing and editing good quality images that showcase our offerings, events, amenities, and unique experiences, as well as playing a vital role in promoting our brand, increasing engagement, and attracting guests.

Key Responsibilities

• Utilize photography expertise to capture good-quality images that showcase the unique aspects of our hotel, including its architecture, interiors, amenities, food, and events in a fast-paced manner. Ensure the images align with our brand's aesthetic and effectively communicate our key messages.

• Collaborate closely with the marketing team to plan and create engaging visual content for our social media channels, including Instagram, Facebook, Weibo, and more. Conceptualize and execute creative ideas that resonate with our target audience and enhance our online presence.

• Use professional photo editing software, such as Adobe Photoshop or Lightroom, to enhance and refine images. Adjust colors, lighting, composition, and apply appropriate filters or effects to create visually appealing content that aligns with social media trends and best practices.

• Work with the marketing team to execute the content for social media content calendar, ensuring a consistent flow of captivating visuals. Stay updated on current social media trends and adapt your photography style and content to maximize engagement.

• Maintain a consistent visual identity across all social media platforms by adhering to our brand guidelines. Ensure that the photography reflects our hotel's positioning, values, and target audience.

• Collaborate with various departments, including marketing, events, and culinary teams, to capture relevant and timely images for social media. Ensure that their specific needs and requirements are met while maintaining a cohesive visual storytelling approach.

• Organize and maintain a library of social media images, ensuring easy access and retrieval. Keep track of usage rights and restrictions associated with each image and ensure compliance with copyright laws.

Competencies and Requirements

• Experience: Minimum 2-3 years of related experience

• Knowledge/Certificates: Knowledge in Adobe Photoshop, Adobe Lightroom, Adobe Illustrator and etc. Familiar with photo equipment operation.

• Education: Bachelor’s Degree in photo production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: Graphic design software and photo editing software

多媒體製作設計師（攝影師）

主要職責: 專注於攝影，負責為我們酒店的社交媒體平台創建視覺上引人注目且引人入勝的內容，捕捉和編輯高品質的圖像來展示我們的產品、活動、設施和獨特的體驗，並在宣傳中發揮重要作用我們的品牌、提高參與度並吸引客人。

職位介紹

• 利用攝影專業知識捕捉高品質的影像，以快節奏的方式展示我們酒店的獨特之處，包括其建築、室內裝飾、設施、食物和活動。 確保圖像符合我們品牌的美學並有效傳達我們的關鍵訊息。

• 與市場團隊密切合作，為我們的社交媒體渠道（包括 Instagram、Facebook、微博等）規劃和創造引人入勝的視覺內容。 構思並執行與我們的目標受眾產生共鳴並增強我們的線上形象的創意。

• 使用專業照片編輯軟體（例如Adobe Photoshop 或Lightroom）來增強和細化影像。 調整顏色、燈光、構圖並套用適當的濾鏡或效果，以創建符合社交媒體趨勢和最佳實踐的視覺吸引力的內容。

• 與市場部團隊合作執行社交媒體行事曆的內容，確保一致的迷人視覺效果。 隨時了解當前社交媒體趨勢並調整您的攝影風格和內容以最大限度地提高參與度。

• 遵守我們的品牌準則，在所有社交媒體平台上保持一致的視覺形象。 確保攝影反映我們酒店的定位、價值觀和目標受眾。

• 與各部門（包括市場部、活動策劃和廚務團隊）合作，為社交媒體捕捉相關且及時的影像。 確保滿足他們的特定需求和要求，同時保持有凝聚力的視覺敘事方法。

• 組織和維護社交媒體圖像庫，確保輕鬆存取和檢索。 追蹤與每個圖像相關的使用權利和限制，並確保遵守版權法。

職位要求

• 工作經驗：具至少2-3年相關經驗

• 知識/證書：了解Adobe Photoshop、Adobe Lightroom、Adobe Illustrator等，並熟悉攝影器材操作。

• 教育程度：攝影製作或相關領域學士學位

• 語言能力：流利英語、粵語和普通話

• 電腦應用：圖形設計軟件和照片編輯軟件

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

• To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor the quality of food production and consistency on a daily basis

• Create monthly and seasonal menus in cooperation with the Restaurant Manager

• Develop and implement an innovative business strategy to maximize revenue and productivity

• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

• Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences

• Knowledge/Certificates: Excellent product knowledge of Italian Cuisine

• Education: Secondary school diploma or equivalent

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Public Area - 公眾衛生部主任 Supervisor (229BR)

職位介紹：

• 協助公眾衛生部的日常營運管理

• 為清潔員及公眾衛生部的團隊成員分配工作，監督清潔度、進度及團隊的表現

• 在所有的公眾區域進行日常巡查，並在有需要時執行糾正措施

• 監督質量控制機制，包括健康及安全，清潔及維修，服務標準，清潔劑的使用，設備的維修及處理

• 為管理層準備定期報告

職位要求：

• 工作經驗：具最少二年於五星級酒店工作的經驗

• 技能 / 證書：具雲石護理及地毯清潔經驗, 懂得操作各類型清潔機器及清潔化學品優先

• 教育程度：中學畢業或以上; 歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操流利廣東話，普通話及英語

• 電腦應用：懂Ms Office軟件操作

Key Responsibilities

• Assist in the daily operations management of the Public Area Department

• Assign jobs to Cleaners and Public Area staff and supervise and monitor cleanliness, progress and team performance

• Conduct daily inspections of all public areas and execute correction action if needed

• Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling

• Prepare regular reports for management

Competencies and Requirements

• Experience: Minimum of 2 years’ experience in a large five-star hotel

• Knowledge/Certificates: Knowledge of marble floor and carpet care, using chemicals and machinery operation

• Education: Secondary school diploma or above, University grade is preferable

• Language Ability: Fair English, Cantonese and Mandarin

• Computer Skills: Basic MS Office

Assistant Project Manager (MEP) 物流項目副經理

Job Purpose:

Maintain oversight and coordinate construction, relocation and renovation activities related to MEP discipline. Support and assist to review MEP design, site inspection, and testing & commissioning.

Key Responsibilities:

• Coordinate with operation team and other department user for the MEP specification and requirement.

• Reviewing MEP designs, method statements and construction documentation to ensure match with Wynn standard.

• Review, coordinate and manage the contractor, ensure the MEP equipment and services to fulfil operational requirement.

• Supervise contractors to ensure that installation works are completed safely, timely, and in compliance with safety, quality, and environmental standards.

• Inspect, verify, and coordinate testing & commissioning through to finial completion and hand over to operation team.

Competencies And Requirements:

• Experience: Minimum of 7 years’ project or construction experience. (Hotel experience or similar environment an advantage)

• Knowledge/Certificates: Excellent knowledge of building services discipline, technical guideline, and local government regulations.

• Education: Higher Diploma or above in Building Services / Electrical / Mechanical Engineering, or equivalent.

• Language Ability: Good command of English and Chinese.

• Computer Skills: Proficient in MS Office, AutoCAD, MS Projects.

主要職責：

監督並協調與 MEP範疇相關的建設、搬遷和改造活動。支援和協助審視 MEP 設計、現場視察以及調試。

職位介紹：

• 按MEP 規範和要求，與營運團隊和其他部門用戶進行協調。

• 審查機電設計、方法說明和施工文件以確保符合永利澳門標準。

• 審查、協調和管理承包商，確保MEP 設備和服務滿足營運要求。

• 監督承包商確保安裝工程安全、及時並符合安全、質量和環境標準。

• 檢查、驗證並協調測試直至完工並移交至營運團隊。

職位要求：

• 工作經驗: 最少七年的建築項目或酒店工作經驗

• 技能 / 證書: 具建築學的專業知識和技能，熟悉建築行業、建築法規和本澳政府規章

• 教育程度: 具設施管理或電機或機電工程學士學位或相關程度

• 語言能力: 能操良好廣東話，英語及/或普通話

• 電腦應用: 熟悉微軟辦公(MS Office)軟件

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

餐飲服務員 Food & Beverage Server (1225BR)

主要職責 Job Purpose

• 負責為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等；同時亦須為下一位來賓清潔桌面及重新擺放餐具。

  Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently. Clear and reset tables for new guests.

職位介紹 Key Responsibilities

• 保持餐飲區和設備的整潔

  Clean and tidy the dining area and equipment

• 招待賓客並為他們落單，並清晰地向賓客重複一遍他們所落的菜單，以確保準確無誤

  Serve guests and take their orders; repeat orders to guests for clarification

• 為每位賓客提供高品質的出品和服務

  Deliver high quality products and services to every guest

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：從事客戶服務工作經驗者優先考慮

  Experience: Customer service experience an advantage

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 技能 / 證書：熟悉各類菜餚種類及烹調法者優先考慮，須具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of international cuisine and basic cash handling

• 語言能力：能操良好廣東話及普通話，一般英語

  Language Ability: Good Cantonese and Mandarin. Fair English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

APPLICATION FORM 快速申請

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

WYNN PALACE (MACAU) 澳門永利皇宮招聘

助理物流項目工程師 (機電) Assistant Project Engineer (MEP) (ID:3253BR)

主要職責：參加所有實地考察及調試。 協助準備MEP瑕疵摘要，跟進瑕疵並與維護團隊進行協調。審核工作許可証和功能測試方法並轉發給項目及物流副總監進行批准。協助維護和協調MEP有關的建築，搬遷和翻新活動。

職位介紹：

• 檢查，驗證和記錄項目進度，MEP施工質量，並協調測試調試直至最終完成且移交給維護團隊。

• 協調和管理承包商的安裝及調試以確保正確安裝MEP設備和服務並滿足要求。

• 監督MEP承包商及時並符合質量及職安健標準完成安裝工作。

• 跟進並確保於指定時間內糾正所有MEP瑕疵。

職位要求：

• 工作經驗：最少三年的建築項目或酒店工作經驗

• 技能/證書：具建築學的基本知識和技能

• 教育程度：建築學、電機或機電工程相關專業學士學位或以上程度

• 語言能力：良好中、英文讀寫能力

• 電腦應用：精通微軟辦公MS Office和MS Project (熟悉AutoCAD 優先)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

廚房及洗衣房設備副主任Assistant Supervisor - Kitchen and Laundry (ID:3758BR)

主要職責：確保按計畫提供高品質的維護工作並按程序進行。協助主任/副總監管理團隊、監管和採購相關備件， 及分配工作給團隊成員。

職位介紹：

• 支援及監督廚房和洗衣房工程團隊成員，對設備進行維護和修理工作

• 安排及分配工作給技術人員，記錄工作狀態及預備報告以供經理/副總監作審核

• 定期進行檢查，確保技術人員嚴格按照既定的政策和程序執行工作以以符合職業安全標準

• 能夠從圖紙上理解系統和元件設計，並計劃預防性維護工程

職位要求：

• 工作經驗：具最少五年實際廚房和洗衣房維護工程的經驗，包括兩年任職高級技術員或主任的工作經驗

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話和英語（懂普通話者優先）

• 電腦應用：熟識微軟辦公MS Office（懂BMS/CMMS 系統者優先）

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

活動策劃及創新副經理Assistant Manager - Campaign Planning & Innovation (ID:3712BR)

Job Purpose: Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace

Key Responsibilities:

Daily Operations

• Floor audit and site check for all comms channel and inform relevant parties for updating

• Daily reports –SMS plan, inventory control, stock clearance on stock items

• Proposal on new souvenirs and work with Procurement for sourcing

• Competitor check and competitor research report

• Consolidate and make sure the Marketing Calendar is up to date

Pre-Promotions

• Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.

• Prepare all the AV, equipment, venue setup, prize, documents and game props

• Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary

• Rehearsal / UAT if required

During the Promotion

• MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary

Post–Promotions

• Dismantle on the venue setup

• Inventory control, prize record, work with Income Control

• Initiate reorder of items

• Liaise with various teams to review a promotion SOP in order to improve customer experience

Competencies and Requirements:

• Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2 year of management experience required

• Education: Bachelor degree or equivalent

• Language: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

活動策劃及創新高級專員 Senior Executive - Campaign Planning & Innovation (ID:3713BR)

主要職責：

• 協助執行永利澳門和永利皇宮內的推廣活動

職位介紹：

• 協助執行永利澳門和永利皇宮娛樂場內的推廣活動

• 與相關部門、營運單位協調和商議，了解工作分配內容，使推廣活動順利進行

• 準備活動的場地佈置、設備、禮物、遊戲道具等，如有需要，安排活動綵排

• 需參與活動，如司儀、遊戲助理、人流管制和處理其他突發事情等

• 定期進行場地巡查，確保現場所有通訊正常運作，並通知相關部門

職位要求：

• 工作經驗：至少 3 年在大型酒店從事娛樂場場活動和宣傳活動的經驗

• 教育程度：具學士學位或同等學歷

• 語言能力：能操及書寫流利廣東話、普通話及英語

• 電腦應用：熟識MS Office

Job Purpose: Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace

Key Responsibilities:

• Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace

• Coordinate and liaise with all concerned departments and operation teams for job allocation to ensure smooth operations

• Prepare venue set up, equipment, prize, and game props of the events, arrange rehearsal if required

• Be part of event, for example: MC, game assistant, crowd control and handle ad hoc issues etc.

• Regular floor audit and site check for all comms channel and inform relevant parties for updating

Competencies and Requirements:

• Experience: Minimum of 3 years Casino Events & Promotions experience in a large hotel

• Education: Bachelor’s degree or equivalent

• Language Ability: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

度假村訂房部接待員- Resort Reservations Agent (ID:3570BR)

主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。

職位介紹：

• 以殷勤有禮的態度迅速接聽賓客的電話

• 清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務

• 須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)

• 把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率

• 輸入信用卡及禮卷資料到預訂系統

• 通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定

• 熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算

• 拓展從團體訂購至酒店營業部的銷售機會

• 當情況許可或有機會時，可協助銷售公司的餐廳及水療服務

• 須及時處理所有信件，並保持電子及手動存檔系統運作良好

• 保持PMS系統運作準確

• 須協助和履行訂房服務主任委派的工作

職位要求：

• 工作經驗：具客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：優質的電話銷售及服務技巧

• 語言能力：能操及書寫流利的英語、廣東話及普通話

• 電腦應用：熟識MS Office及Outlook電腦軟件操作，能操作Opera電腦軟件系統者優先考慮

Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.

Key Responsibilities:

• Answer all incoming calls promptly and courteously

• Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services

• Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)

• Identify sales opportunities and convert and upsell into sales of packages and promotions

• Input credit card and voucher details into the reservations system

• Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.

• Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets

• Channel sales opportunities from group bookings to the Hotel Sales Department

• Cross-sell and process restaurant and spa reservations when opportunities arise

• Handle correspondence promptly and maintain the electronic and manual filing systems

• Maintain accuracy of Property Management System (PMS) database

• Assist and perform duties assigned by the Supervisor – Room Reservations

Competencies and Requirements:

• Experience: Previous customer service experience an advantage

• Education: Secondary school diploma or above

• Knowledge/Certificates: Telephone sales and service

• Language Ability: Fluent spoken and written Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全副經理 Assistant Manager - Food Safety (ID:3163BR)

主要職責： 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司食品安全管理機制進行監控、校準和驗證，以確保所有食品和飲料均符合本地法規和食品安全標準

• 為更好地履行和加強食品安全管理規管機制建立相關的指南和程序

• 負責規劃和監控數據記錄的分析、審查和測試，以確保食品的安全和質量，當中包括：開展、記錄和維護當前的食品安全管理機制和常規微生物分析測試計劃的完整性

• 確保及時完成並執行因內部食品安全計畫和外部食品安全問題（即消費者回饋/法律監管機構）而採取的糾正措施

• 調查違規行為和回饋，制定並記錄糾正措施和預防措施

• 為領導供應商食品安全計畫的發展、實施與維持，與跨部門團隊進行密切合作

職位要求

• 工作經驗： 具至少3 - 4年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 教育程度： 需持有食品科學或相關學科的學士學位

• 技能 / 證書： 具食品安全體系審核技能和HACCP優先考慮

• 語言能力：操流利的廣東話，普通話和英語

• 電腦應用：精通MS Office

• 工作地點：永利澳門

Job Purpose: Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Oversee the food safety management system through monitoring, verification, and validation activities to ensure that all food and drinks compliance with the food safety policy and standards

• Establish guidelines and procedures relating to the implementation and trainings of the food safety management system

• Plans and oversees the analysis, inspection, design, and testing to assure the safety and quality of products, including: develop, document and maintain complete and current food safety management system and microbiological testing programs

• Assure corrective actions resulting from internal food safety programs & external food safety concerns (i.e. consumer feedback/ legal regulators) are completed and executed in a timely manner

• Investigate non-compliance and feedbacks and develop and document corrective actions and preventative measures

• Work closely with cross-functional teams to lead the development, implementation, and sustainment of supplier food safety program.

• Assist with supplier assessment and evaluation Food Safety

Competencies and Requirements

• Experience: Minimum of 3 - 4 years’ experience at a similar level of hospitality industry or catering services

• Knowledge/Certificates: Knowledge of auditing skills and HACCP an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Ability: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

• Work Location: Wynn Macau

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員 Income Control Auditor (ID:1582BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識MS Office操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責：以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹：

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求：

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：需持有HACCP證書認證，具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

Technician II - Audio Visual 視聽二級技術員 1239BR

Job Purpose

• Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies And Requirements

• Experience: Minimum 2 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

主要職責

• 在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求

• 工作經驗：具最少二年於視聽部工作的經驗

• 技能 / 證書：須能操作音響通信系統、影像播放系統、廣播系統、MATV、投影系統、CD、VCD和DVD格式

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉PC 及MS Office電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Senior Technician - Audio Visual 視聽技術高級技術員

Job Purpose

• Operate and maintain Fire Services systems in accordance with preventative maintenance programs and as ad hoc needs arise

Key Responsibilities

• Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies And Requirements

• Experience: Minimum 6 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

主要職責

• 須負責包括但不限於圖形與視頻顯示器、音頻系統，照明和控制系統和投影系統的修理，保養和解決故障問題。

職位介紹

• 協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求

• 工作經驗：具最少六年視聽控制系統相關的工作經驗

• 技能 / 證書：具操作音頻通信、錄影顯示系統、廣播系統、MATV、視頻投影系統、CD機、VCD和DVD格式的知識

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話 及英語會話

• 電腦應用：熟悉PC 及MS Office電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Cleaner 公眾衛生部清潔員

Job Purpose

• Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities

• Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule

• Report maintenance issues and equipment defects to Supervisor

• Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures

• Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs

• Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift

Competencies And Requirements

• Experience: Hotel/cleaning company experience an advantage

• Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage

• Education: Primary school or above

• Language Abilities: Fluent Cantonese or Mandarin

主要職責

• 須負責保持賭場公眾地方的清潔衛生：如清潔洗手間、擦洗地板、吸塵、打掃灰塵、地板打蠟、使用洗地機、單擦機和高壓水槍進行清潔工作、收集垃圾、金屬磨光、高位清潔及貨物運送等。

職位介紹

• 按照五星級的嚴格標準進行賭場的清潔工作

• 向主任報告有關維修和設備缺陷的問題

• 定期進行公共洗手間及辦公室的深層清潔，打掃天花，冷氣槽和其他難以到達的地方和固定裝置

• 維護清潔設備（如：真空吸塵器，拖把）並在轉更時以良好的狀況歸還

職位要求

• 工作經驗：具酒店或清潔公司的工作經驗者優先考慮

• 技能 / 證書：懂得正確使用洗滌劑、化學清潔劑；或具地板保養、清潔設備及機器的知識者優先考慮

• 教育程度：小學或以上程度

• 語言能力：能操流利廣東話及普通話

質量保證副經理 (客戶關係管理數據科學) Assistant Manager – Quality Assurance (CRM Data Science) (ID:3665BR)

Job Purpose: QA Assistant Manager – Customer Relationship Management will play a key role in ensuring the quality and accuracy of our Machine Learning model and CRM systems and will be responsible for managing and monitoring the development of projects.

Key Responsibilities:

• Conduct regular audits of Machine Learning models or campaigns to ensure accuracy and completeness

• Identify and resolve any data quality issues that arise

• Collaborate with cross-functional teams to ensure CRM processes are aligned with business objectives

• Develop and maintain CRM testing plans and scripts

• Perform QA testing of CRM systems and processes, ensuring they meet business requirements and are error-free

• Document and report any issues or bugs identified during testing

• Work with the development team to troubleshoot and resolve issues

• Ensure compliance with data privacy regulations

Competencies and Requirements:

• Experience: 3 years of experience in Machine Learning, QA testing, campaign management, data analysis, or a related field

• Knowledge/Certificates: Programming, Machine Learning, data analysis, and database manipulation skills

• Education: Bachelor's degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficiency in Excel, data analysis and basic programming is a MUST. Prior experience working with Python, SQL, Pandas, Scikit-Learn, and PyTorch are preferred

主要職責：質量保證副經理將在確保我們的機器學習模型和 CRM 系統的品質和準確性方面發揮關鍵作用，並將負責管理和監控專案的開發。

職位介紹：

• 對機器學習模型或活動進行定期審核，以確保準確性和完整性

• 識別並解決出現的任何數據質量問題

• 與跨職能團隊合作，確保 CRM 流程與業務目標保持一致

• 開發和維護 CRM 測試計劃和腳本

• 對 CRM 系統和流程進行質量保證測試，確保它們滿足業務要求並且沒有錯誤

• 記錄並報告測試期間發現的任何問題或錯誤

• 與開發團隊合作排除故障並解決問題

• 確保遵守數據隱私法規

職位要求：

• 工作經驗：至少 3 年 機器學習、質量保證測試、活動管理、數據分析或相關領域的經驗

• 技能 / 證書：編程、機器學習、數據分析和數據庫操作技能

• 教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：必須熟練掌握 Excel、數據分析和基本編程。 有使用 Python、SQL、Pandas、Scikit-Learn 和 PyTorch 經驗者優先

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資料庫分析經理 Manager - Database Analysis (ID:3334BR)

Job Purpose: Mine the Company’s databases to provide information to management

Key Responsibilities

• Manage a team of analysts and be one of the leaders in the department at all times. Serve as the head of department in the absence of the Director and Assistant Director

• Train, mentor and provide assessment / feedback to analyst team

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems

• Develop new reports to assist the management team with their business decisions

• Ability to write and update code and maintain database systems

• Cleanse patron information and extract detailed casino statistics from player tracking system

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Comply with internal operating procedures and control policies properly

• Provide accurate and timely financial reports and budgets to be reliable benchmarks for performance evaluation and for management’s decision making

• Be able to address potential reasons from trend and variance analysis and provide feasible solutions based on problem findings

• Be flexible to deal with the rapid changes of reporting in the dynamic industry and be prudent when dealing with confidential data / information

• Provide analysis before and after marketing program

Competencies and Requirements

• Experience: A minimum of 5 years’ database analysis and/or programming experience and be able to understand and work within that environment

• Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

• Education: Bachelor degree in Information Systems, Finance, or related field

• Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

• Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡苑資深副主廚 Senior Sous Chef – Fontana Kitchen (3217BR)

職位介紹：

• 按部門財政預算範圍內，施行有效的成本控制及運作管理

• 監控消耗量及大幅地提高資源容量和器械設備

• 為了實現部門所訂定的目標，須對前線員工進行監督，指導和領導等工作

• 不斷地改善健康和安全指標

職位要求：

• 工作經驗：具最少五年於四、五星級自助餐廚房之管理級的工作經驗

• 技能 / 證書：對各國菜餚瞭如指掌及熟悉供應品定價

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：基本 MS Office 電腦軟件操作(中、英文版本)

Key Responsibilities

• Manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor consumption and maximize capacity of resources and equipment

• Provide supervision, direction, and leadership to kitchen staff to achieve department goals

• Continuously improve health and safety standards and establish and monitor food quality goals

Competencies and Requirements

• Experience: Minimum of 5 years of Buffet Kitchen experience at a supervisory level position in luxury 5-star hotels or resorts

• Knowledge/Certificates: Excellent product knowledge of international cuisine and pricing of supplies

• Education: Secondary school diploma or equivalent

• Language Ability: Good in written and spoken English, Cantonese and Mandarin

• Computer Skill: Basic in MS Office and typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐廳副經理 Assistant Restaurant Manager (3629BR)

職位介紹：

• 與不同部門協作提供優質服務

• 須作出有效的餐廳成本控制管理及為使運作暢順而作出策略及指導工作

• 確保所有硬件設備，包括餐具及器皿保持清潔及衛生

• 當經理不在崗位時，須協助和履行其委派的工作

職位要求：

• 具最少三年於五星級酒店内的餐廳或知名餐廳品牌擔任主任或以上之工作經驗

• 熟識各式菜餚及酒類，具制定簡單預算案及現金處理經驗

• 中學畢業或以上程度，持酒店管理學士學位者優先考慮

• 能操及寫流利英語、廣東話及普通話

• 熟悉 MS Office 及 POS 電腦軟件操作

Key Responsibilities

• Coordinate with relevant departments on serving our guests

• Oversee the cost-effective and efficient operation of service

• Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware

• Assist and perform duties assigned by the Manager and assume responsibilities in the Manager’s absence

Competencies and Requirements

• Minimum of 3 years’ Supervisor experience in 5-star hotel restaurants or reputable restaurant brand

• Excellent product knowledge of food and beverage operations; basic budgeting and cash handling experience

• Secondary school diploma or above; Bachelor degree in hospitality management an advantage

• Good spoken and written English, Cantonese and Mandarin

• Proficient in MS Office and POS software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Assistant Duty Engineer 副值班工程師 (1490BR)

Job Descriptions:

• Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system

• Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.

• Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed

• Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

Competencies And Requirements:

• Experience: Minimum of 3 years’ engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment

• Education: Secondary school diploma or above

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)

主要職責：

• 熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。

• 監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。

• 須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程

• 執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理

職位要求：

• 工作經驗：具最少三年工程維修工作經驗

• 技能 / 證書：熟識工程部運作及工作範圍，以及有關工具及設備運用

• 教育程度：中學畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office ，(熟識各種控制系統如PMS, BMS和AFA系統者優先)

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

Commis 學廚 (1155BR)

主要職責：

• 準備食物給廚房各工作站

• 卸載產品並運送到倉庫，以避免損壞

• 與其他廚房作出協調，分配及購買貨物清單

• 保持廚房和爐具的清潔衛生

職位要求：

• 具中學畢業或等同學歷

• 須輪班工作，具從事於廚房工作經驗者優先考慮

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

Cova Pasticceria & Confetteria 澳門招聘

公司簡介：

Founded in 1817 in Milan, Cova is synonymous with Milan and represents a taste of Italian excellence in the art of food and pastry. With over 200 years of Italian excellence, COVA Hong Kong showcases luxurious fresh cakes and pastries of prized heritage recipes, offers authentic Italian cuisine and renowned chocolates & confectioneries that air-flown direct from Milan. In 2013, COVA joined the LVMH Group. The position of being Milan’s leading Pasticceria and a luxurious and fashionable brand in catering industry has been further strengthened.

始於1817年，COVA誕生於意大利米蘭，品牌一直都是米蘭這個時尚奢華城市的代名詞，更代表著意大利糕點及食物的卓越工藝和飲食文化。憑著逾200年的意大利工藝，香港COVA 多年來沿用米蘭獲獎的配方，全人手製作蛋糕和甜點，提供經典意大利菜式及多款由米蘭直接空運到港的經典朱古力和禮盒。2013年，COVA成為LVMH集團的一員，其米蘭領先餅店和餐飲界的時尚奢華品牌地位得以進一步鞏固。

公司網址：https://order.cova.com.hk/tc/aboutUs

餐廳經理 / 副經理

要求：

• 6 年相關經驗

工作職責 ：

• 監督餐廳各項表現符合公司期望,並能提供以客為先的顧客服務

高級店務助理

要求：

• 3 年相關經驗

工作職責 ：

• 協助餐廳運作，包活向顧客介紹食物、執行日常開店及收店程序

店務助理

工作職責 ：

• 接聽電話、電郵、處理要求及訂座；

• 接待和歡迎客人；

• 提供高水準的顧客服務，包括妥善處理顧客的投訴及查詢

酒吧員

工作職責 ：

• 負責店鋪酒吧運作及調製飲品

主廚 - 甜品

要求：

• 8 年相關經驗

工作職責 ：

• 製作各式蛋糕及甜品，監督廚房的日常運作，研究及創新甜品

副主廚 - 甜品

要求：

• 6 年相關經驗

工作職責 ：

• 負責廚房的日常運作，製作各式蛋糕及甜品

潔淨

工作職責 ：

• 清潔餐具、器皿及廚房

工作地點：路氹上葡京 / 四季酒店

Employee Benefits 員工福利：

• Birthday leave 生日假

• Paternity leave 侍產假

• Marriage leave 結婚假

• Compassionate leave 恩恤假

• Preparation/exam leave 備/考試假

• Medical benefits 醫療福利

• Employee shopping discounts 集團折扣優惠

Application 申請方式：

Interested parties please email your resume and expected salary to cwrdta@maxims.com.hk, or WhatsApp +852 9138 4183, Please specify the position you are applying for.

有意者請將個人簡歷及要求待遇，電郵至 cwrdta@maxims.com.hk, 或 WhatsApp +852 9138 4183，標題請註明應徵職位，合則約見。

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It is our policy to retain the personal data of applicants for future recruitment purpose for a period of 24 months. When there are vacancies in our subsidiary or associate companies during the period, we may transfer your application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, you have a right to a request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact our Human Resources Department.

美心集團會保留應徵者的個人資料不超過二十四個月以供日後招聘用途。如集團的附屬或聯營機構在此其間出現職位空缺，集團會將閣下的申請交予有關單位/部門考慮。按個人資料私隱條例，閣下有權申請查閱或更改個人資料。若閣下欲行使以上之權利，請與人力資源部聯絡。