AGATHA Paris，來自法國巴黎的高級時尚首飾品牌，始於1974。由Michel Quiniou創立，近50年一直傳承法國基因，以巴黎風格提升女性自信，讓女性擁有自在優雅、毫不費力的鬆弛。1988年誕生的Scottie小狗系列，由創辦人寵物為靈感設計，風靡全球至今。
Website: https://www.agathaparis.com/en_GB
Deputy Shop Manager
Location: The Venetian Macau
Reporting line: APAC Business Development Manager
Type: Full-Time
Job Summary
We are looking for a Deputy Shop Manager to lead and oversee all aspects of our store operations, taking full responsibility for driving sales performance and ensuring smooth day-to-day operations. You will be the key decision-maker on-site, tasked with delivering exceptional customer experiences and meeting ambitious sales targets. You will also collaborate closely with the APAC Business Development Manager to align store activities with regional business goals and growth strategies.
Key Responsibilities
Store Leadership: Serve as the primary leader responsible for all store operations, with a strong focus on achieving and surpassing sales targets.
Sales Performance Management: Set and monitor daily, weekly, and monthly sales goals, motivating the team to consistently meet and exceed targets. Analyze sales trends to identify opportunities for growth.
Team Management: Lead, mentor, and develop store staff, fostering a results-driven, customer-focused team culture.
Customer Service Excellence: Maintain high service standards, address customer concerns promptly, and create a positive, engaging shopping experience that drives repeat business.
Sales Strategy Execution: Collaborate with the APAC Business Development Manager to implement sales strategies, promotional activities, and action plans tailored to market needs and customer preferences.
Inventory & Merchandising Management: Ensure optimal stock levels and visually appealing displays that enhance sales performance and align with brand standards.
Operational Compliance: Ensure all store activities comply with company policies, safety regulations, and local market requirements.
Performance Reporting: Provide regular reports on sales performance, customer feedback, and operational metrics, while offering actionable recommendations for improvement.
Qualifications & Skills
Experience: 3+ years in retail management or supervisory roles, with a proven track record of achieving strong sales results.
Sales-Driven Mindset: Demonstrated ability to set, track, and exceed sales goals through effective team leadership and strategic execution.
Leadership Qualities: Strong leadership and decision-making skills, with the ability to inspire and motivate teams.
Customer-Centric Approach: Excellent customer service skills and the ability to resolve issues efficiently.
Communication Skills: Strong interpersonal and communication abilities to effectively collaborate with regional leadership.
Analytical Thinking: Skilled in analyzing sales data to inform business decisions and improve store performance.
Technical Proficiency: Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
副店長
地點：澳門威尼斯人
匯報線：亞太區業務拓展經理
類型：全職
職位簡介
我們正在尋找一位積極主動的副店長，全面負責澳門威尼斯人門店的運營管理工作。在此重要角色中，您將負責推動卓越的銷售業績，確保運營效率並提供卓越的客戶體驗。您將與亞太區業務拓展經理緊密合作，將店鋪活動與區域業務策略對接，以實現增長目標。
主要職責
店鋪領導： 作為現場領導，全面管理店鋪運營，專注於超越銷售目標。
銷售業績管理： 設定並監控銷售目標，激勵團隊持續達成並超越每日、每週和每月的銷售指標，分析趨勢以識別增長機會。
團隊發展： 領導、指導並培養店鋪員工，營造高績效且以客戶為中心的文化。
客戶服務卓越： 確保提供優質的客戶體驗，及時解決問題，營造歡迎的購物氛圍，促進回頭客。
銷售策略執行： 與亞太區業務拓展經理合作，實施針對本地市場需求的銷售策略和促銷活動。
庫存與陳列管理： 優化庫存水準，保持符合品牌標準且吸引人的產品陳列，以提升銷售業績。
運營合規： 確保店鋪運營符合公司政策、安全規範及當地法律要求。
業績報告： 生成銷售、客戶反饋和運營指標的定期報告，提供可行性洞察以推動持續改進。
資格與技能
經驗： 3年以上零售管理或監督職位經驗，並有卓越銷售業績的成功紀錄。
銷售導向思維： 能夠通過有效的領導和戰略規劃，設置、跟蹤並超越銷售目標。
領導技能： 出色的領導和決策能力，能夠激勵和啟發團隊。
客戶至上： 卓越的客戶服務技巧，具備積極解決問題的能力。
溝通能力： 優秀的溝通和人際交往能力，能夠與區域領導層有效合作。
分析思維： 擅長分析銷售數據，做出基於數據的決策以提升店鋪表現。
技術熟練度： 熟悉POS系統、庫存管理軟件及Microsoft Office套件。
申請方式 How to Apply:
Please send your resume and cover letter to hshao@agatha.fr, with the subject line: “Deputy Shop Manager – [Your Name].”
請將您的簡歷和求職信發送至 hshao@agatha.fr，郵件標題請註明：“Deputy Shop Manager – [您的姓名]”。