某大型美容院招聘

我們是一間在澳門經營13年的本土連鎖美容機構，公司在持續擴張中，旨在為客戶打造美容健康服務為宗旨，我們很有誠意邀請一些有能力，且有過往豐富美容行業經驗的人士加入我們的團隊，我們有完善的獎勵機制和晉升機制，無論職業發展還是收入都潛力巨大。

我們擁有：

• 完善晉升機制

• 豐富獎勵福利

• 專業在職培訓

因公司擴充發展，現誠邀您加入我們的團隊：

1. 美容師

2. 按摩師

3. 推拿師

4. 理療師

5. 美容顧問

6. 美容院店長

7. 前台行政文員

8. 社交媒體運營專員

9. 人力資源專員

美容師

（現任美容師平均月薪可達$20,000～40,000+）

工作職責：

• 為客戶提供專業的面部美容和身體護理項目

• 熟練美容和身體項目和儀器的操作和原理

• 了解客戶的需求，根據客戶面部皮膚和身體情況，建議適合的方案

• 跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

• 有2年以上面部及身體護理美容師經驗；

• 有美容相關證書優先

• 能與客户建立良好關係

• 細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神

按摩師

（平均月薪可達$20,000～40,000+）

工作職責：

• 為客戶提供專業的按摩項目

• 熟練身體養生項目的操作和原理

• 了解客戶的需求，根據客戶的身體情況，建議適合的方案

• 跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

• 有2年以上按摩師經驗

• 有相關證書優先

• 男女均可

• 能與客户建立良好關係

• 細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神

• 需持澳門身份證

推拿師

（平均月薪可達$20,000～40,000+）

工作職責：

• 為客戶提供專業的推拿服務

• 熟練各推拿項目的操作和原理

• 了解客戶的需求，根據客戶的身體情況，建議適合的方案

• 跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

• 有2年以上推拿師經驗

• 有相關證書優先

• 男女均可

• 能與客户建立良好關係

• 細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神

• 需持澳門身份證

理療師

（平均月薪可達$20,000～40,000+）

工作職責：

• 為客戶提供專業的理療服務

• 熟練各理療項目的操作和原理

• 了解客戶的需求，根據客戶的身體情況，建議適合的理療方案

• 跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

• 有2年以上理療師經驗

• 有相關證書優先

• 男女均可

• 能與客户建立良好關係

• 細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神

• 需持澳門身份證

美容顧問

（現任美容顧問平均月薪可達$70,000+）

工作職責：

• 根據顧客的需求和情況，提供專業的面部美容和身體項目的方案

• 跟進客戶的效果和反饋，為客戶提供持續面部和身體解決方案

• 維護和跟進顧客的關係，增加顧客的忠誠度

• 推廣店內每月優惠和活動方案

入職要求：

• 有2年或以上美容顧問經驗

• 懂得銷售面部護理項目和身體放鬆項目

• 懂美容儀器的的相關原理和操作

• 善於與顧客溝通，並了解顧客的實際需求

• 持續提升專業知識和銷售技巧

• 具良好溝通技巧、有責任心、積極進取心、細心、主動、獨立、有禮、守時、有團隊精神

• 具美容顧問相關證書優先

美容院店長

（平均月薪可達$30,000~70,000+）

工作職責：

• 負責美容院日常營運管理

• 負責門店員工的管理、指導、行為考核和監督工作

• 推行及制定優惠和推廣方案

• 拓展及維護顧客資源，做好客情管理，跟進客戶投訴及反饋

• 定期安排培訓，提高店舖的整體服務質量和員工專業水平

• 負責店內物料的訂購和管理，儀器維護和管理

• 店舖的業績規劃和業績目標分析，帶領員工完成業績目標

入職要求：

• 有2年以上從事美容院店長經驗；

• 能跟客人建立長久和良好關係

• 具領導能力、應變能力、有團隊精神、良好溝通技巧、有親和力、有責任心、積極進取心、細心、主動、獨立、守時

前台行政文員

（平均月薪可達$15,000~25,000+）

工作職責：

• 負責前台接待、來電接聽和日常前台事務

• 協助客戶預約時間和提醒到店

• 負責前台環境整潔乾淨

• 負責客戶檔案管理

• 負責管理美容院系統及一般行政文書工作

入職要求：

• 有1年或以上美容院前台或相關接待經驗

• 待客親切有禮、具良好溝通技巧、有責任心、細心、耐心、主動、守時、有團隊精神

社交媒體運營專員

（平均月薪可達$20,000~30,000+）

工作職責：

• 運營公司各社交媒體帳號，包括圖片和視頻製作和後期編輯、文案撰寫

• 回覆客戶的諮詢和預約

入職要求：

• 有1年或以上相關工作經驗

• 有美容行業相關工作經驗優先

• 有銷售或客服經驗優先

• 有耐心、細心、責任心、具良好溝通技巧、主動、能獨立工作

• 需持澳門身份證

人力資源專員HR

工作職責：

1. 人才招聘：根據公司的業務需求招聘人才，與每個部門主管密切合作，制定詳細的招聘計劃，包括確定招聘渠道、制定職位描述、設計面試流程等。

2. 薪酬福利管理：制定公司薪酬制度和晉升階梯、計糧、出糧、審批假期、處理同事離職、準備薪酬調整。

3. 績效考核：定期對員工進行表現評估，與管理層密切溝通，制定公正、客觀和透明的績效目標，定期了解員工的工作表現並提出改進建議，平衡雙方的需求。

4. 培訓與發展：針對不同崗位和層級的員工，制定相應的培訓計劃，包括新員工入職培訓、專業技能培訓、管理培訓等。

5. 建立企業文化：策劃各類員工活動，如公司年會、家庭日、節日活動及各種 Team-Building 活動。

6. 處理人事糾紛：與各方持分者保持密切溝通，及時了解員工的工作狀況和心理需求。

任職要求：

• 人力資源、行政管理或其他相關專業本科及以上學歷；

• 熟悉人力資源管理操作流程和法律法規，並能實際操作運用；

• 能獨立處事，有良好溝通技巧，具備團隊協作精神，認真負責；

• 積極主動，心態開放，有3年或以上人力資源相關工作經驗優先。

HR上班時間：09:00-18:00（星期一至五）

其他以上職位：

上班時間：11:00-20:00

上班地點：南灣區

申請方式：有興趣者請投遞電子郵箱：bttybttymo@gmail.com

VALENTINO 澳門招聘

About Valentino

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Senior Client Advisor / Client Advisor

We are currently seeking a highly motivated Senior Client Advisor / Client Advisor with strong personality and passion for creating an exclusive experience for our customers to join our expanding sales team.

Responsibilities:

• Focuses on development and retention the existing clients; recruitment of new and potential ones

• Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning)

• Offer an excellent level couture service at all times across all categories

• Foster sales in partnership and OTO appointment routine

• Naturally integrates digital tools in selling and clienteling activities

• Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

Requirements:

• Minimum 2 years relevant experience in luxury fashion retail environment

• Pleasant, outgoing and passionate with high fashion sense

• Good command of Mandarin & Cantonese is MUST. Knowledge in English

• Excellent communication and ability to work independently

• Able to interact with different levels of customers and staffs

• Proven sales track records and experienced in handling VIP customers

• Able to work on weekends and public holidays

• Immediate availability is preferred

Candidate with less experience will be considered as Client Advisor

Application Procedure

Interest parties please send your full resume with current & expected salary to the Human Resources Department by email to hr.vfg@valentino.com.

Data collected will be used for recruitment purpose only

Giorgio Armani Macau Limited 招聘

Giorgio Armani Macau Limited

The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor.

Giorgio Armani Macau Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team of Giorgio Armani, Emporio Armani, EA7 and A/X Armani Exchange.

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Visual Merchandiser (All brands)

Responsibilities:

• Support management in all in-store execution of visual merchandising plans that are aligned with Company’s directives, merchandising and marketing strategies for retail business.

• Enhance visual efficiency by seasonal theme to consolidate business and brand image in accordance to corporate guidelines

• Regular store visit to maintain standard of visual merchandising presentation and conduct training to store staff

• Close communication with retail team to assist in improving for sales efficiency through VM display

• Coordinate with nominated contractors on windows installation and monitor their progress

• Report all visual merchandising activities and prepare regular reports to management and counterparts in Macau, Hong Kong and Headquarter

Requirements:

• Diploma holder or University graduate in Visual Merchandising, Graphic Design or related disciplines

• 2 years of hands-on VM experience in luxury fashion retail

• Excellent interpersonal and communication skills

• Strong sense of luxury fashion trend, creative and self-motivated

• Good team player, able to work independently and responsible

• Strong project management skills

• Proficient in written and spoken English, Cantonese, and Mandarin

• Proficiency in MS Office applications, Corel Draw, Adobe Photoshop and Illustrator

Interested parties please attach your full resume with current and expected salary and your availability to the application via email HR-MO@giorgioarmani.hk OR WhatsApp to (853) 62699343 OR WeChat to GAHRMACAU.

*Data collected will be treated in strict confidence and used for recruitment purpose only.

Store Assistant 店舖倉務員 (GA/EA/EA7/AX)

職責：

• 負責日常店舖倉務運作，包括：處理商品庫存、收貨、點算、儲存、記錄、整理、包裝、補貨、及 運送貨品等

• 協助店舖營運及其他有關職務

入職要求：

• 1-2年或以上店舖倉務工作經驗，熟悉POS 系統

• 良好溝通能力及具團隊合作精神

• 良好粵語，基本普通話及英語

• 具倉務管理經驗，如有奢侈品或零售店舖經驗優先

有興趣的求職者請將您的簡歷，包括現時薪金、期望薪金以及最快可上班的時間，電郵至

HR-MO@giorgioarmani.hk或WhatsApp至(853) 62699343或微信至GAHRMACAU進行申請。

*所有資料絕對保密及只供招聘用途

Sales Associate銷售員 (GA/EA/EA7/AX)

職責：

• 達到月度和年度業務目標和KPI目標

• 為客戶提供優質的客戶服務同時擔任品牌大使

• 培養對所有類別產品的豐富知識

• 展現出優秀的銷售技巧，提供公司的客戶服務標準，以及開發客戶數據庫

• 執行庫存補貨並維護商店展示標準

入職要求：

• 高中或以上

• 2 - 3年的時尚零售銷售經驗，尤其奢侈品牌

• 表現出色，精力充沛，自我激勵和團隊合作精神

• 以銷售為導向，以客戶為導向

• 良好粵語，普通話及英語

有興趣的求職者請將您的簡歷，包括現時薪金、期望薪金以及最快可上班的時間，電郵至

HR-MO@giorgioarmani.hk或WhatsApp至(853) 62699343或微信至GAHRMACAU進行申請。

*所有資料絕對保密及只供招聘用途

Store Supervisor店鋪主管 (GA/EA)

職責：

• 領導銷售團隊實現銷售目標以及店鋪標準

• 支援店鋪經理管理店鋪和日常運作

• 通過有效實施業務戰略來優化銷售

• 激勵和推動銷售團隊滿足其個人和店鋪的 KPI 要求

• 確保提供高水準的客戶服務，同時確定提高服務標準的新措施

• 參加週期性業務審核會議

入職要求：

• 高中或以上

• 5 - 7年的時尚零售銷售經驗，尤其奢侈品牌，2 - 3年主管經驗

• 較強的分析能力，具有出色的領導和人員管理能力，具有自我激勵能力

• 積極的態度和展示的能力

• 以結果為導向，以客戶為導向

• 優秀粵語，普通話及英語

• 熟悉MS-Office 系統

有興趣的求職者請將您的簡歷，包括現時薪金、期望薪金以及最快可上班的時間，電郵至

HR-MO@giorgioarmani.hk或WhatsApp至(853) 62699343或微信至GAHRMACAU進行申請。

*所有資料絕對保密及只供招聘用途

Assistant Store Manager 助理店舖經理 (EA7)

Responsibilities:

• Manage the daily operation of the store to ensure compliance on brand policies, image and maximize efficiency

• To support with the management to actively drive and contribute to the sales and profitability of the store by taking necessary action plans

• Improve the quality of sales by focusing on KPIs

• Provide feedback on merchandises to ensure sufficient stock level and right merchandises are in store

• Ensure that employees have product knowledge and are aware of company policies and procedures

• Work closely with visual merchandising team to make sure all store images are aligned with company policies

• Provide various reports and analysis for management review

• Cascade company communications to all members of the store team

• Monitor the store customer database to retain the loyal customers and generate new clients

• Act as an ambassador in serving the VIPs and regular customers especially during store events

• To provide training and coaching in order to cultivate continuous learning environment

Requirements:

• Minimum 5 years sales experience in luxury retail industry with at least 3 years at supervisory level

• Excellent leadership and people management skills

• Proven ability to network, recruit, train, develop and assess talent

• Excellent communication, customer service and interpersonal skills

• Proven ability to increase sales and profitability

• Strong clientele background

• Technical proficiency with SAP and POS systems

• Good command spoken and written of English and Chinese

Interested parties please attach your full resume with current and expected salary and your availability to the application via email HR-MO@giorgioarmani.hk OR WhatsApp to (853) 62699343 OR WeChat to GAHRMACAU.

*Data collected will be treated in strict confidence and used for recruitment purpose only.

Parfums Christian Dior 澳門招聘

法國專貴品牌 Parfums Christian Dior 一向致力提供優質的服務，令顧客擁有完美的購物體驗 !

DIOR 美容顧問 / 香薰顧問是 Dior 大使，以熱情宣傳 Dior 品牌和價值觀。為客戶提供最高標準的服務，提升品牌形象以達到銷售目標。作為 Dior 團隊的一分子，需每時每刻展現著 Dior 的態度。

Full Time Beauty Consultant 全職美容顧問

工作職責：

• 識別並理解客戶需求銷售 Dior 產品 (包括香水、化妝品和護膚品) ，並用最優質服務為客戶提供難忘的購物體驗

• 通過真誠的人際互動與現有客戶建立持久關係，並吸引新客戶加入品牌

• 留意店鋪存貨，確保有足夠庫存及櫃檯貨品展示合符公司標準，保持店鋪整潔

入職要求：

• 高中畢業或具有護膚專業的同等學歷

• 具 1 - 2 年或以上美容零售經驗

• 有禮貌、真誠、以客戶為中心

• 良好的溝通、人際交往能力、賦團隊精神

• 積極主動及渴望學習

• 對美容/香水充滿熱情

• 能操流利的廣東話和普通話，良好英語

員工可享有完善福利包括：

• 每週5天工作

• 每天工作 7.5 小時

• 優厚薪酬及佣金

• 年終雙糧 及 酌情花紅

• 有薪 12 - 20 天年假

• 17 天公眾假期

• 婚假, 生日假及恩恤假

• 中西醫療福利及人壽保險

• 季度自選免費產品

• 員工購物優惠

• 完善培訓課程

申請方式：

有意應徵者請將個人履歷及近照電郵至 bcrecruit@diormail.com

*本公司為平等機會僱主，歡迎所有合資格人仕申請上述職位。申請人資料只作招聘用途並絕對保密。

BYD & DENZA 澳門招聘

BYD & DENZA 誠聘：

銷售顧問 (Sales Representative)

要求：

• 高中或以上程度

• 本澳居民，具澳門輕型汽車駕駛執照

• 具有良好溝通技巧，流利粵語、良好英語及普通話

• 能夠與客人建立及保持良好關係

• 積極主動，活力，熱情及服務態度誠懇

• 對汽車行業感興趣

• 有高端品牌銷售及相關經驗者優先

市場推廣主任 (Marketing Officer)

要求：

• 本澳居民，具澳門輕型汽車駕駛執照

• 具學士或以上學歷，修讀新聞廣告、市場行銷等專業優先

• 具有良好溝通技巧，流利粵話、普通話及基本英語對答

• 具中、英文閱讀及書寫能力

• 熟悉 Photoshop、AI 及電腦文書軟件操作

• 有一年以上市場推廣或活動統籌等工作經驗優先

• 對汽車行業感興趣

• 能獨立完成上級安排的工作

申請方式：

有意者請將個人履歷、近照、聯絡方式及期望待遇

電郵至：cheriewong@xkhhl.com

聯絡電話：2870 3383

GUCCI 古馳澳門有限公司招聘

1. Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

• Accomplish the daily assigned duties and achieve the sales objective

• Provide professional customer services and interacts with customer to build strong customer relationships

• Increase the customer database by capturing as much customers’ information as possible

• Communicate well with customers and colleagues at all levels

• Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition

• Perform daily stock count accurately and efficiently

• Ensure that Store is clean and tidy in all aspects

• Perform other duties as assigned

Qualifications

• Secondary school graduate or above in any discipline

• Minimum 2 years relevant sales & customer services experience in fashion retail

• Pleasant, outgoing, and eager to interact with different levels of customers

• Good command of spoken Cantonese, Mandarin, and English

• Macau ID holder is a Must

• Candidates with more experience may be considered as Senior Client Advisor

Interested parties please send detailed resume and expected salary to Human Resources Department email:  career@mo.gucci.com.

Bottega Veneta Macau Limited 澳門招聘

About us

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Client Advisor

Your opportunity

• To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth, in harmony with the Bottega Veneta philosophy of luxury.

How you will contribute

• Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores

• Share information and best practices in order to build solid and harmonious team relationships

• Deliver excellent customer service and cultivate customer relationships via effective after-sales service

• Efficiently collect and update customer information for CRM and Client Book use

• Participate in stock management and maintain the floor display area and merchandise

• Embody our company service values and standards at all times

Who you are

• F.5 or above

• Sales experience preferably in fashion & luxury contexts

• Good command of English, and Mandarin

• Energetic, outgoing, and pleasant with good customer service

Why work with us?

• This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

• Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Application:

Recruitment email: career@mo.bottegaveneta.com

Office Tel: 2872 3303

Office address: Avenida Doutor Mario Soares, Finance and IT Center of Macau 11 E

Contact person: Miss Ho

FURLA 澳門招聘

Furla, created by the Furlanetto family in 1927, is one of the major players in the worldwide leather goods market. The brand’s DNA is expressed through the values of Italian craftsmanship, distinctive creativity, quality and timeless elegance. Simplicity and uniqueness, femininity and modernity are blended in a highly original balance.

如欲了解更多，請瀏覽：http://www.furla.com

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誠邀你加入 FURLA 團隊！

全職銷售員（高級女裝皮具及飾物）

工作內容：

• 達成店舖及個人銷售目標

• 宣傳及推廣品牌形象及商品

• 提供良好顧客服務體驗

• 處理店舖日常運作, 包括收銀, 倉務日常工作, 整理貨埸及店舖整潔

職位要求：

• 具零售銷售經驗

• 積極工作態度, 願意接受挑戰

• 良好顧客服務態度, 具團隊精神

• 能以中、英語及普通話作口語溝通

• 須輪班工作

• 中學畢業或以上

以上職位可享有有薪年假、年終花紅、醫療福利、員工購物優惠等福利。

兼職銷售員（高級女裝皮具及飾物）

時薪 : MOP60

工作內容：

• 宣傳及推廣品牌形象及商品

• 提供良好顧客服務體驗

• 處理店舖日常運作, 包括收銀, 倉務日常工作, 整理貨埸及店舖整潔

職位要求：

• 具零售銷售經驗

• 積極工作態度, 願意接受挑戰

• 良好顧客服務態度, 具團隊精神

• 能以中、英語及普通話作口語溝通

• 須輪班工作

• 中學畢業或以上

申請方式：

所有蒐集之個人資料將只用作招聘相關用途。如果您對我們的職位感到興趣，請註明申請職位名稱、簡歷、相關工作經驗、薪資要求及上任日期電郵至 hr.hongkong@furla.com

如欲了解更多，請瀏覽 http://www.furla.com

Hermès Asia Pacific Limited 澳門招聘

We cordially invite high calibre talent to join our Hermès team in Macau.

Sales Associate

Job Responsibilities:

• Responsible for all sales activities in store within Hermès standards of image and services worldwide

• Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services

• Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures

• Build and maintain long-term relationship with customers by providing excellent customer experience

• Assist with inventory and special projects as needed

• Other duties as assigned

Job Requirements:

• Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity

• Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service

• Strong commitment towards teamwork

• Energetic, passionate and positive working attitude

• Excellent in presentation, interpersonal and communication skills

• Good command of Cantonese, English and Mandarin

Interested parties, please apply via

https://talents.hermes.com/en/opportunities/300001623492067en-sales-associate/

(Data collected will be treated in strict confidence and used for recruitment purpose only.)

Team Leader

Job Responsibilities:

• Help to achieve annual and monthly targets which communicate by the Boutique Manager with the Group Commercial policy and image

• Ensure the boutique reaches the target mix per product department and responsible for the sales of owned product department

• Analyze the sales data and provide constructive suggestions for improvement of sales

• Ensure that the group procedures are properly respected and take all necessary action to avoid discrepancy or stock loss

• Work with operation team to perform regular stock take and be able to explain the discrepancy or irregularities to Boutique Manager

• Ensure store procedures are properly followed and smoothly operate by team

• Handle all customer complaints and difficult situation

• Ensure the team to provide professional service to customers and coaching individual staff where necessary to enhance staff skill

Job Requirements:

• Solid experience in luxury retail industry with at least 3 years of supervisory or leadership experience

• Great presentation, communication and interpersonal skills

• Strong analytical mindset and ability to provide effective solution

• Knowledge of shop operations such as stock organization, cash and credit card handling, stock count measures

• Curious individual with good problem-solving skills and eager to seek for challenges

• Good Leadership skills and encourage teamwork

• Fluent in Cantonese and Mandarin, Good in English

Interested parties, please send resume with expected salary to: recruitment.hap.macau@hermes.com

(Data collected will be treated in strict confidence and used for recruitment purpose only.)

Stock Team Leader

Responsibilities:

• Be a real partner to store management team for all matters related to inventory management

• Supervise the stock team, organize and prioritize day-to-day activities according to the needs of business

• Manage, supervise and support the stock team on processing all incoming and outbound product flows

• Responsible for continuous and permanent stock accuracy between system-based and physical stocks count

• Follow up and correct negative stocks on a daily basis

• Plan and ensure an appropriate preparation of stock takes and cycle counts

• Implement corrective actions to improve future stock take results and reduce product shrinkage

• Ensure all the storage areas are in well organization and tidiness, and in strict compliance with Group and local procedures

• Proactively organize discussions with representatives of the sales team and to propose improvement plans for storage practices, equipment, and distribution

• Manage replenishment process through analyzing stock levels, future / pending deliveries, and sales

Requirements:

• Minimum 6 years relevant retail management / operations experience in luxury brand, high-end fashion, jewelry and watch retailing industry or in similar capacity

• Well-organized, rigorous, and reliable, able to organize his/her work autonomously

• Pleasant, hard-working, service-minded with excellent communications skills

• Proficient with computer skills and MS Office

• Fluent in spoken Cantonese, English, and Mandarin

Interested parties, please send resume with expected salary to: recruitment.hap.macau@hermes.com

(Data collected will be treated in strict confidence and used for recruitment purpose only.)

Operations Executive

Job Responsibilities:

• The role is located in store and reports to Operations Team Leader.

• Handles all back office operation tasks including after sale service, CRM data update and analysis reports.

• Works closely with related parties on after sales service.

• Support Boutique Manager on all different reporting and analysis on important métiers.

• Support Store Management on general store administrative tasks and maintenance.

• Works closely with Store Management to ensure that all company policy/procedure in store are followed.

• Manage back-office customer service-related tasks.

• Assist with implementation and accurate use of Group IT Tools.

• Identify the system weakness of boutique and advise plan of improvement.

• Regular reporting to management and ensure information is well transmitted to related parties.

Job Requirements:

• At least 3 years of experience in luxury retail or at least 6 years of experience working in a multi-tasking customer-oriented environment.

• Motivated to learn and to improve.

• Proactive, self-initiated, detail minded, creative, good team player, good communication skill.

• Flexible, good common sense and good problem solving skill.

• Fluency in verbal and written English, Cantonese and Mandarin. Knowledge of French is a plus.

• Familiar in computer operation with very good knowledge on usage of excel.

Interested parties, please send resume with expected salary to:

recruitment.hap.macau@hermes.com

(Data collected will be treated in strict confidence and used for recruitment purpose only.)

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