數碼營銷推廣高級經理 (中國社交媒體) Senior Manager - Digital Marketing (Social Media China)(ID:2931BR)
Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the China market
Key Responsibilities:
Support Director, Digital Marketing and E-Commerce to formulate and implement an overall China social media content and operation strategy to ensure that Wynn has a top-notch presence in the China social media landscape and stays ahead of the market
Lead the effort to develop and maintain a China social media content and operation calendar in alignment with the company’s strategic objectives
Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts
Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties
Liaise with various internal departments on content creation and material preparation
Manage and support agencies to produce creative and quality content that beats expectations
Grow the fan bases, maintain a high level of fan engagement, and ensure that fan enquiries are responded to in a timely manner
Competencies and Requirements:
Experience:
Minimum 8 ~ 10 years of relevant experience, including at least 5 years developing a social media presence and managing social media campaigns for the China market
Experience with successfully growing a fan base, and managing content and campaigns resulting in exceptional results
Prefer to have planning, copywriting, basic shooting and production capabilities, platform operation, and data analysis skills.
Education: Bachelor’s degree or above
Language Ability: Good written and spoken English, Mandarin and Cantonese
Knowledge/Certificates: Deep knowledge of popular social media platforms in China and the marketing opportunities these platforms present
Computer Skills:
Proficient in the use of online design and video editing tools, desktop publishing and MS Office
Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.
工作說明 :
主要職責: 負責中國市場社交媒體內容和營運的規劃和成功執行
職位介紹:
支持數碼營銷及電子商務總監制定並實施整體中國社交媒體內容和營運策略，以確保永利在中國社交媒體領域處於領先地位並保持市場領先地位
領導開發和維護符合公司策略目標的中國社交媒體內容和營運行事曆
定期策劃主題內容和戰術內容，以支持公司的品牌建立和商業工作
規劃執行社交媒體活動，打造引人入勝的線上線下使用者體驗，進而增加永利酒店的賓客流量
與各個內部部門就內容創建和材料準備進行聯絡溝通
管理和支援機構製作超乎預期的創意和優質內容
擴大粉絲群，維持高水準的粉絲參與度，並確保及時回覆粉絲的詢問
職位要求:
工作經驗：
至少8至10年相關經驗，包括至少5年在中國市場開發社交媒體和管理社交媒體活動的經驗
成功擴大粉絲群以及管理內容和活動並取得卓越成果的經驗
具備策劃、文案、基本拍攝製作能力、平台營運、資料分析能力者更佳
教育程度：具大學畢業或同等程度學歷
語言能力：良好的英語、國語和粵語書寫和口語能力
知識/證書：深入了解中國流行的社交媒體平台以及這些平台帶來的營銷機會
電腦技能：
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
品牌主任 Officer – Brand Marketing (ID:1047BR)
Job Purpose: Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events
Key Responsibilities
Handle advertising requests including media schedule preparation, competitive analysis, media liaison, artwork submission and result monitoring
Work with designers, copywriters, media agencies, publishers and production houses to execute branding marketing and advertising campaigns effectively
Liaise with internal departments and external parties to ensure the smooth operation of corporate events, photo shooting and filming projects
Detail-oriented, proactive and a team player with the ability to multi-task and work independently under minimum supervision
Project coordination skills and able to achieve projects on deadline
Strong interpersonal, analytical and problem-solving skills
Competencies and Requirements
Education: Bachelor degree in Marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage
Language Ability: Good written and spoken Cantonese, Mandarin and English
Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
收益監控審計員 Auditor – Income Control (永利皇宮)(ID:1582BR)
主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。
職位介紹
職位要求:
Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.
Key Responsibilities:
Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.
Audit and report all Revenue in accordance with Departmental and Regulatory Standards.
Prepare journals, daily operating report, reconciliation and review documentation for compliance.
Competencies and Requirements
Experience: Experience in accounting, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field preferred
Knowledge/Certificates: Proficient in auditing knowledge and techniques
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
海外僱員事務代表 Representative - Overseas Employee Services (ID:899BR)
主要職責
職位介紹
負責為海外團隊成員按照本澳法規而進行有關協調及相關事務
因應海外團隊成員在澳工作及居留事宜，需常與海外團隊成員所屬的部門進行協調及聯繫，此外亦須向部門報告政府施行的最新相關法規。
須常與勞務公司協調溝通有關工作證、職前程序及來澳安排等事宜
為使海外團隊成員順利來澳，須向其提供實用資訊及協助，包括酒店住宿以及交通安排
確保部門列表及人事系統精確無誤
確保文件歸檔系統有效；此外文件亦常保更新
須負責海外僱員事務部與其他部門間的聯繫工作
職位要求
工作經驗：具最少一年任職人力資源的相關工作經驗者為佳
教育程度：大學畢業或同等學歷
技能 / 證書：熟識Ms Office電腦軟件操作，包括Word, Excel, PowerPoint and Outlook (中文及英文)
語言能力：能操流利廣東話、普通話及英語
Implement and administer Overseas Employee Services matters related to personnel policies, practices, and procedures. Perform secretarial and clerical duties for the Overseas Employee Services
Key Responsibilities
Responsible for all external affairs and coordination work required by Macau governmental officials on expatriates
Work closely with inter departments on work permit and stay permit related issues and keep them updated with expatriates’ legal status in Macau
Work closely with labor agencies on work permit, pre-employment and relocation related procedures
Assist expatriates to relocate smoothly from overseas to Macau by providing necessary information and assistance, including flight tickets & hotel arrangement
Maintain an accurate record in internal listings and HR systems
Maintain an efficient filing system and keep filing up-to-date
Assist in the smooth operation of the Overseas Employee Services and coordinate with other departments
Competencies and Requirements
Experience: Minimum of 1 years secretarial/clerical experience in Human Resources is preferred
Education: Bachelor’s degree or above
Knowledge/Certificates: Intermediate MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English))
Language Ability: Fluent Cantonese, Mandarin, and English
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)
主要職責：
職位介紹：
職位要求：
Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.
Daily Operations:
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements:
Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
項目及物流繪圖及告示牌製作專員 Auto CAD / Sign Shop Specialist - Projects & Logistics (ID:3150BR)
主要職責: 協助設施項目管理總監/項目經理在項目管理週期內監督施工，同時監督設計和建築圖紙草稿。 該職位的職責還包括組織和維護電腦輔助設計環境，資料庫，檔案室和檢索文件。
職位介紹
日常運作
須組織和維護電腦輔助設計環境，資料庫，檔案室和檢索文件
須進行定期備份
須建立生產計劃，立面圖，剖面圖等
須制定及遵守公司電腦輔助設計標準
須為繪圖和電子文件的提交提供文件傳輸協議的支援
須為其他內部電腦輔助設計用戶提供培訓和支援
須維護現有圖紙的原件集，收集及毁掉舊有的/廢棄的圖紙和資料
協助開發管理施工文件的機制，以實現可持續運營
整理項目後期所完成的電腦輔助設計文檔
直接向相關項目管理人士諮詢，以確定項目的設計要素和規格
進行現場訪問和審查，以確保在建設的所有階段都堅持並正確實施公司標準
精通並安全使用所有印刷和媒體制作設備，如雕刻機/層壓機/打印機，並協助開發標準作業程序
與推廣傳訊及設計部門合作，堅持品牌要求
為緊急標誌相關情況提供快速有效的解決方案
為標示牌安裝的法定要求/合規性進行現場檢查
職位要求
工作經驗: 具最少三年於大型裝修工程及機構相關工作，具商業或圖形藝術標誌商店工作的經驗優先
技能/證書: 精通藍圖，圖紙，測量設備和草圖。 熟悉建築行業、建築法規和本澳政府規章的知識，國際建築規範和NFPA防火規範。
教育程度: 具建築學學士學位或以上者優先
語言能力: 流利英語，懂廣東話或普通話優先
電腦應用: 精通於MS Office 及熟練使用AutoCAD，SketchUp，Adobe Photoshop，Adobe Illustrator
Job Purpose: Assist Directors / Project Managers to oversee construction during the project life cycle with a role in both designing and drafting building plans. Responsibilities of this position also include organizing and maintaining the CAD environment, e-library, archives and file retrieval.
Key Responsibilities
Daily Operations
Organize and maintain the CAD environment, e-library, archives, file retrieval and document control
Carry out periodic backups
Produce architectural plans, elevations, sections, etc.
Develop and adhere to Company CAD Standards
Provide support for plotting and electronic file submissions to/from the project-specific FTP site
Provide training and support to other in-house CAD users
Maintain master set of current drawings; collect and shred old / superseded drawings and details
Assist in developing a mechanism that manage construction document which enables a sustainable operation
Dress and organize CAD files for project closeout
Consult directly with stakeholders to determine a project’s needs and specifications for design elements
Conduct site visits and reviews to ensure that these standards are upheld and correctly implemented at all stages of construction
To operate and be proficient in the safe use of all print and media production equipment such as engravers / laminators / printers and assist in developing SOPs
Partners with Communications and Creative Graphics to ensure brand requirement are being upheld at all times
Respond to emergency signage related situations and providing quick and efficient solutions
Carry out site inspections of signage installations and statutory requirements / compliance
Competencies and Requirements
Experience: At least 3 years fit-out construction experience or related work. Experience working in commercial or graphic arts sign shop is a plus
Knowledge: Understand from blueprints, drawings, measurement devices and sketches. Has working knowledge of both local and national regulations, International Building Code and NFPA fire code. Good knowledge of computer operating systems and be proficient in the use of graphics programs such as AutoCAD, SketchUp, Adobe Photoshop, Adobe Illustrator
Education: Diploma or above in Architecture, Interiors, Building and/or Construction or related field, preferably with AutoDesk accreditation
Language Ability: Fluent English (Cantonese and/or Mandarin an advantage)
Computer Skills: Proficient in MS Office and other programs
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
設施管理培訓生 Management Trainee – Facilities (ID:2761BR)
職位介紹
計劃涵蓋實務技能發展、領袖才能、項目管理及系統分析等內容
培訓期間將獲派到永利皇宮及永利澳門旗下的機電工程、建築服務、表演設施等部門工作
於完善的永利設施管理學府內接受周詳及多元化的維修技能培訓
由業內頂尖的工程管理人員親自傳授管理技巧及心得
修讀由認證機構和組織認可的專業課程，以考取專業資格及證書
職位要求:
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
系統監察技術員Surveillance Technician (永利皇宮)(ID:3779BR)
主要職責：負責閉路電視攝錄系統，包括攝像機，監視器，報警器，編碼器，服務器，錄像機及相關設備的安裝，維修和保養
職位介紹：
負責安裝，維俢和維護閉路電視攝錄系統和伺服器
安裝和調試閉路電視系統和相關編程
進行日常性能檢測，包括對閉路電視系統、接口服務器以及相關軟硬件進行檢查
完成指定任務和相關文檔處理，確保項目的順利交付和完成
執行系統故障排除、維修、維護、以及閉路電視系統內的設備更換
根據政府的規定及公司和部門標準，進行硬件和軟件的定期維修工程
檢查庫存，包括庫存文檔更新和審計
定期參加培訓和技能測試
協助和履行系系統監察技術經理安排的工作
職位要求：
工作經驗：最少一年閉路電視攝錄系統安裝及維修的工作經驗，於娛樂場或德美爾從事相關工作優先考慮
技能 / 證書：熟練使用電腦電子設備和相關閉路電視工具
教育程度：中學畢業或以上程度，具有電子或電腦工程相關證書優先
語言能力： 操良好廣東話，懂英語優先考慮
電腦應用：熟悉Microsoft 系統，MS Office，SQL server，MS Server，基本網絡認識
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
Job Purpose: Installation, programming, and repairs and maintenance of the CCTV system (including but not limited to; cameras, monitors, alarms, encoders, servers, and DVRs)
Key Responsibilities:
Install, repair, and maintain the CCTV equipment and system.
Implement and test CCTV system programming.
Conduct daily performance checks including physical inspections of the CCTV system, interface servers, and associated software and hardware.
Complete designated tasks and documentation to ensure the smooth delivery and completion of projects.
Perform troubleshooting, repairs, maintenance, fault rectification, including equipment replacement within the CCTV system.
Carry out regular maintenance on setup of hardware and software in accordance with Government requirements and Surveillance Department standards.
Maintain inventory including stock updates, documentation, and audits.
Participate in regular training and skill development.
Perform other duties as assigned by the Surveillance Technical Manager.
Competencies and Requirements:
Experience: Minimum of 1-year installation and maintenance of CCTV experience, Gaming industry and dallmeier experience is preferable
Knowledge/Certificates: Competent in the use of equipment used in the installation of CCTV technology
Education: Secondary school graduate or above, Study of electrical or computer engineering preferable
Language Ability: Fluent in Cantonese and Mandarin, English is an advantage
Computer Skills: Knowledge of the Microsoft Operating Systems, MS Office, SQL server, MS Server. Basic networking skills are an advantage.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
系統監察操作員 Operator - Surveillance (永利皇宮) (ID:3605BR)
主要職責：負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）
職位介紹：
負責透過閉路電視攝錄系統及設備監察整個娛樂場活動
負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動
儲存所有錄像證據
完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用
於有需要時，開展相關的工作項目
須按照部門制定進行監察，並能提供相關報告
必須時常保持高度警惕，並能預測所潛在的問題
採取預防措施以避免任何損失，損壞或意外
向管理層報告所有緊急情況及侵權行為
須協助和履行系統監察值班主任及系統監察值班經理所安排的工作
職位要求：
Job Purpose: Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.
Key Responsibilities:
Be aware of and follow all department confidentiality procedures
Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.
Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas
Adhere to company and department policies and procedures
Detect inaccuracies and illegal activities
Maintain evidence by dubbing and saving video files
Delivering outcomes as a result of application to Surveillance duties undertaken
Undertake project work and reviews to a high standard
Use associated software to complete documentation
Competencies and Requirements:
Experience: New graduates are also welcome
Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred
Education: High school diploma or above
Language Abilities: Good command in spoken and written Cantonese, fair in English
Computer Skills: Proficiency in MS office and other associated computer packages
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
可持續發展報告經理 Manager - Sustainability Reporting (永利皇宮)(ID:3473BR)
Job Purpose:
Responsible for preparing and processing external non-financial/ Sustainability reports for Wynn Macau, Limited
Key Responsibilities:
Manage the development and implementation of sustainability reporting strategies and initiatives in accordance with the Hong Kong Exchange (HKEX) Environmental, Social and Governance (ESG) Reporting Guide and the IFRS Sustainability Disclosure Standards.
Stay up to date with the latest developments in IFRS Sustainability Disclosure Standards and ensure compliance with relevant regulations and guidelines.
Collaborate with cross-functional teams, including finance, legal and operations to gather ESG data and information necessary for sustainability reporting.
Design and maintain a robust ESG data collection and management system to track key sustainability metrics and indicators with data quality control.
Analyze sustainability data to identify trends, risks, and opportunities for improvement.
Prepare accurate and comprehensive sustainability reports, ensuring compliance with reporting frameworks, standards, and guidelines.
Liaise with internal and external stakeholders, including auditors, to ensure the accuracy and integrity of sustainability data and reports.
Partner with internal and external partners to create the content, layout and translation of the sustainability reports.
Provide guidance and training to internal teams on sustainability reporting requirements and best practices.
Act as a subject matter expert on the integration of IFRS accounting and sustainability standards, providing insights and recommendations to senior management.
Monitor industry trends and benchmarking initiatives to identify areas for improvement and innovation in sustainability reporting.
Competencies and Requirements
Experience:
At least 5 years of accounting, auditing, or reporting experience.
Knowledge of ESG Reporting Standards, including Appendix C2 of HKEX ESG Reporting Guide, IFRS Sustainability Disclosure Standards, GRI, SASB, etc., SDGs and collection of relevant data.
Knowledge of environmental, social, and governance (ESG) issues and trends.
Demonstrated expertise in data analysis and reporting, with the ability to interpret complex data sets and present findings in a clear and concise manner.
Excellent project management and problem-solving skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
Ability to see both the big picture and the details, and a commitment to accuracy and data integrity.
Highly self-motivated and directed.
Familiarity with sustainability software and data management tools would be advantageous.
Education: Bachelor’s degree in accounting, Finance or Sustainability-related fields
Language Ability: Good written and spoken English and Cantonese
Computer Skills: Excellent in MS Office and Excel
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
國際市場業務代表 Host - Premium Marketing (永利皇宮)(ID:1223BR)
主要職責：
職位介紹：
職位要求：
工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳
教育程度：學士學位或等同學歷
技能 / 證書：熟悉娛樂場遊戲的運作及玩法
語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）
電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
高級製麵師 Senior Noodle Chef (永利皇宮) (ID:1761BR)
主要職責: 生產高品質的粥麵給賓客。
職位介紹:
職位要求:
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 118
專業髮型顧問 Stylist – Salon (永利皇宮) (ID:1284BR)
主要職責:
職位介紹:
與高級專業髮形顧問協調 – 為賓客進行預約服務，維護美髮中心和處理客戶服務問題
提供永利皇宮最高服務標準，為賓客提供最優質的剪髮，頭髮造型，染色和燙髮服務
根據不同的髮質提供最好的的層次及造型服務
確保適當地處理和應用護髮產品和化學品，並須保持留意最新的研究和產品
須經常進行美髮中心檢查保養，維持美髮中心及工具的衛生
協助和參與酒店，水療，健身和美髮中心的推廣活動
控制開支和研究方法，以提高美髮中心的收入
不斷提高衛生和安全標準
須協助和履行高級專業髮形顧問委派的工作
職位要求:
Job Purpose:
Supervise the daily operations of the Salon. Perform professional hair care services on all hair types, including cutting, styling, colouring and perms both in the Salon and VIP guestrooms. Maintain health, hygiene and safety regulations.
Key Responsibilities
Coordinate with the Senior Stylist regarding guest appointments, Salon maintenance and customer service issues
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction when conducting guest consultations, hair cutting, styling, colouring and perming
Achieve the best results for layering and styling on all hair textures
Ensure appropriate handling and application of hair care products and chemicals and stay up-to-date on the latest research and products
Inspect the daily upkeep, maintenance and hygiene of the Salon and tools
Assist and participate in Hotel, Spa, Fitness and Salon promotional activities
Control expenses and research ways to generate more revenue
Continuously improve health and safety standards
Accept any other duties and responsibilities as and when assigned by the Senior Stylist
Competencies and Requirements
Experience: Minimum 5 years of stylist experience in a reputable salon in Macau or Hong Kong
Knowledge/Certificates: Excellent knowledge of a range of hair care services, treatments and products, including colouring, perming and chemical treatments. Professional certifications for hair care, styling, colouring and perming preferred.
Education: Secondary school or equivalent
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Basic. (Experience of Spa Soft system an advantage)
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
廚房及洗衣房設備副主任Assistant Supervisor - Kitchen and Laundry (ID:3758BR)
主要職責：確保按計畫提供高品質的維護工作並按程序進行。協助主任/副總監管理團隊、監管和採購相關備件， 及分配工作給團隊成員。
職位介紹：
支援及監督廚房和洗衣房工程團隊成員，對設備進行維護和修理工作
安排及分配工作給技術人員，記錄工作狀態及預備報告以供經理/副總監作審核
定期進行檢查，確保技術人員嚴格按照既定的政策和程序執行工作以以符合職業安全標準
能夠從圖紙上理解系統和元件設計，並計劃預防性維護工程
職位要求：
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
Senior Technician - Audio Visual 視聽技術高級技術員
Job Purpose
Key Responsibilities
Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events
Conduct pre-conference tests to check and verify equipment and sound and vision quality
Maintain systems components to ensure smooth AV operations
Analyse and troubleshoot installations issues and problems
Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety
Competencies And Requirements
Experience: Minimum 6 years of AV experience
Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and conversational English
Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage
主要職責
職位介紹
協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作
須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常
須負責維修系統組件，以確保視聽系統行動運作正常
分析和解決安裝問題
執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全
職位要求
Cleaner 公眾衛生部清潔員
Job Purpose
Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.
Key Responsibilities
Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule
Report maintenance issues and equipment defects to Supervisor
Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures
Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs
Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift
Competencies And Requirements
Experience: Hotel/cleaning company experience an advantage
Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage
Education: Primary school or above
Language Abilities: Fluent Cantonese or Mandarin
主要職責
職位介紹
職位要求
質量保證副經理 (客戶關係管理數據科學) Assistant Manager – Quality Assurance (CRM Data Science) (ID:3665BR)
Job Purpose: QA Assistant Manager – Customer Relationship Management will play a key role in ensuring the quality and accuracy of our Machine Learning model and CRM systems and will be responsible for managing and monitoring the development of projects.
Key Responsibilities:
Conduct regular audits of Machine Learning models or campaigns to ensure accuracy and completeness
Identify and resolve any data quality issues that arise
Collaborate with cross-functional teams to ensure CRM processes are aligned with business objectives
Develop and maintain CRM testing plans and scripts
Perform QA testing of CRM systems and processes, ensuring they meet business requirements and are error-free
Document and report any issues or bugs identified during testing
Work with the development team to troubleshoot and resolve issues
Ensure compliance with data privacy regulations
Competencies and Requirements:
Experience: 3 years of experience in Machine Learning, QA testing, campaign management, data analysis, or a related field
Knowledge/Certificates: Programming, Machine Learning, data analysis, and database manipulation skills
Education: Bachelor's degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficiency in Excel, data analysis and basic programming is a MUST. Prior experience working with Python, SQL, Pandas, Scikit-Learn, and PyTorch are preferred
主要職責：質量保證副經理將在確保我們的機器學習模型和 CRM 系統的品質和準確性方面發揮關鍵作用，並將負責管理和監控專案的開發。
職位介紹：
對機器學習模型或活動進行定期審核，以確保準確性和完整性
識別並解決出現的任何數據質量問題
與跨職能團隊合作，確保 CRM 流程與業務目標保持一致
開發和維護 CRM 測試計劃和腳本
對 CRM 系統和流程進行質量保證測試，確保它們滿足業務要求並且沒有錯誤
記錄並報告測試期間發現的任何問題或錯誤
與開發團隊合作排除故障並解決問題
確保遵守數據隱私法規
職位要求：
工作經驗：至少 3 年 機器學習、質量保證測試、活動管理、數據分析或相關領域的經驗
技能 / 證書：編程、機器學習、數據分析和數據庫操作技能
教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷
語言能力：良好的英文和中文書寫和口語
電腦應用：必須熟練掌握 Excel、數據分析和基本編程。 有使用 Python、SQL、Pandas、Scikit-Learn 和 PyTorch 經驗者優先
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資料庫分析經理 Manager - Database Analysis (ID:3334BR)
Job Purpose: Mine the Company’s databases to provide information to management
Key Responsibilities
Manage a team of analysts and be one of the leaders in the department at all times. Serve as the head of department in the absence of the Director and Assistant Director
Train, mentor and provide assessment / feedback to analyst team
Prepare reports on a regular basis utilizing data from the player tracking system and other systems
Develop new reports to assist the management team with their business decisions
Ability to write and update code and maintain database systems
Cleanse patron information and extract detailed casino statistics from player tracking system
Analyse customer productivity reports and player segments
Report potential conflicts, system errors or misinformation
Comply with internal operating procedures and control policies properly
Provide accurate and timely financial reports and budgets to be reliable benchmarks for performance evaluation and for management’s decision making
Be able to address potential reasons from trend and variance analysis and provide feasible solutions based on problem findings
Be flexible to deal with the rapid changes of reporting in the dynamic industry and be prudent when dealing with confidential data / information
Provide analysis before and after marketing program
Competencies and Requirements
Experience: A minimum of 5 years’ database analysis and/or programming experience and be able to understand and work within that environment
Knowledge/Certificates: Must have an understanding of database structures and data mining technologies
Education: Bachelor degree in Information Systems, Finance, or related field
Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin
Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
職位要求：
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
餐廳副經理 Assistant Restaurant Manager (3629BR)
職位介紹：
職位要求：
具最少三年於五星級酒店内的餐廳或知名餐廳品牌擔任主任或以上之工作經驗
熟識各式菜餚及酒類，具制定簡單預算案及現金處理經驗
中學畢業或以上程度，持酒店管理學士學位者優先考慮
能操及寫流利英語、廣東話及普通話
熟悉 MS Office 及 POS 電腦軟件操作
Key Responsibilities
Coordinate with relevant departments on serving our guests
Oversee the cost-effective and efficient operation of service
Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware
Assist and perform duties assigned by the Manager and assume responsibilities in the Manager’s absence
Competencies and Requirements
Minimum of 3 years’ Supervisor experience in 5-star hotel restaurants or reputable restaurant brand
Excellent product knowledge of food and beverage operations; basic budgeting and cash handling experience
Secondary school diploma or above; Bachelor degree in hospitality management an advantage
Good spoken and written English, Cantonese and Mandarin
Proficient in MS Office and POS software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
職位要求：
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Butler 司膳員
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責：
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹：
職位要求：
Club Representative 會籍會務代表 (2184 BR)
主要職責：
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Assistant Duty Engineer 副值班工程師 (1490BR)
Job Descriptions:
Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system
Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.
Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed
Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling
Competencies And Requirements:
Experience: Minimum of 3 years’ engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment
Education: Secondary school diploma or above
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)
主要職責：
熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。
監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。
須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程
執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理
職位要求：
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
職位要求：
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
