Global Communications Advertising & Marketing Ltd. 寰宇宣傳推廣有限公司

We are a Macau-based Event & Marketing company which provide a wide range of services to our clients including show management, grand opening, gala dinner, exhibition, conference and other sorts of event. We are now seeking high-caliber candidates to join our team:

Project Manager (Ref. No: #0003)

Responsibilities:

• Understand clients’ business and business issues, serve as a trusted advisors to drive effective solutions

• Guide the development, writing and presentation of incremental project proposals, scope of work, schedules and staffing plans

• Ensure PCNs are clearly communicated to clients and approved

• Build and maintain effective client relationship, ensuring that all clients’ needs are listened to, understood & responded to in a timely way

• Participate & encourage team players in creative brainstorming, with the aim of generating ideas for clients

• Ensure regular team meetings, manage communications between team members and make sure all deadlines are met

• Communicate with vendors and requesting for quotations

• Budget coordination, stage management, production coordination and logistic planning

Requirements:

• Bachelor degree in event management or related fields

• Minimum 5 years of relevant working experience

• Strong communications and interpersonal skills

• A team leader who is able to work independently and under pressure

• Well-organized, mature and responsible

• Excellent written and oral communication skill in English and Chinese, good command in Putonghua would be an advantage

• Well-versed in computer skills (Word & Excel is a must)

Application:

Interested candidates kindly send your recent photo and resume with expected salary via email: hr@global.com.mo . For enquiry, please contact Ms. Ming Ho at (853) 2858 1405.

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Director of Revenue 收益總監

Responsibilities:

• Responsible for maximizing yield for all room reservations, ensuring up selling during demand periods and conversion over need periods.

• Responsible for all relative Revenue, forecast and competitor set analyze reports.

• Devise and recommend pricing strategies maximizing revenue from a rate and occupancy perspective.

• Oversee reservation team.

Requirements:

• Excellent computer and analytical skills.

• Able to interpret financial/market data in a concise way and produce optimal pricing strategies for all segments.

• Confident and able to make prompt decisions timely.

• Good communication and coordination skills.

• Knowledge of the revenue system IDEAS will be an advantage.

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Beauty Therapist美容師 (5 days work)

Responsibilities:

• Performs all massage, body treatments, and aesthetic services as certified or trained to do so.

• Ensures individualized guest service through acknowledging and responding to needs and expectations.

• Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment.

• Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order.

• Maintains proper supplies of professional products, towels, and other supplies in treatment rooms.

• Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities.

• Ensures proper stocking of all spa amenities, toiletries, and linen items.

• Assists members and guests with the use of sauna, steam, experience shower, etcetera.

• Handles guest complaints and solves problems to the degree possible.

• Works with related hotel departments to ensure efficiency in meeting guest needs.

• Contributes to the team environment by assisting spa colleagues in all areas.

• Follow all safety and sanitation policies.

Requirements:

• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people

• Proficient in Mandarin (verbal and written) with a second or third language is an asset

• Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended

• Diploma or degree in hospitality or related field is an asset

• Must be flexible in terms of working hours, and able to work with little or no supervision

• Immaculate presentation and grooming

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Supervisor 禮賓部主管 (5 days work)

Responsibilities:

• Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.

• Lead to ensure LQA standards are implemented and delivered to every guest.

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Good oral and written skills in Mandarin and English

• Familiar with LCAH processes or other loyalty program

• Strong organizational & leadership skills

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Good presentation, influencing skills

• Adaptable and flexible and able to embrace and respond to change effectively

• Effective management style, hands-on and approachable.

• Must be physically fit in order to lift and move luggage

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Service Agent-Front Office 前堂接待員
(Part time Job on Dec 2024 - Feb 2025)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Good customer services, communication and upselling skills.

• Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./VIP Club Agent (資深/索菲特行政樓層接待員)
(5 days work)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• 2 year experience in guest / customer service, or an equivalent working experience.

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.

• Proficient in the use of Front Office OPERA System.

• F&B operation experience is an advantage.

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

FO Supervisor 前堂主管 (5 days work)

Responsibilities:

• Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests.

• Ensure LQA standards are implemented and delivered to every guest.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible.

• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy.

• Be fully competent in all reception and cashier duties, and cover all shifts if required.

• Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication.

• Follow up on cancellations and no shows and late charge when appropriate.

• Liaise with Concierge to ensure swift baggage dispatch and collection.

• The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) year relevant experience in a similar position in a renown international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Analytical skills a must combined with creativity and initiative

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Adaptable and flexible and able to embrace and respond to change effectively

Floor Supervisor 樓層督導員 (5 days work)

Responsibilities:

• Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.

• To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.

• To respond to paging and follow up where cleaning is needed.

• Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.

Requirements:

• Experience in HSKP for 2 years will be preferred have Housekeeping PA management working experience

• Familiarity Housekeeping chemicals and cleaning SOP

• Interpersonal skills to deal with talent issues

• Skill to communicate and coordinate

• Good logic and operational capability

• Skill to office software

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Technician 工程技工 (5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

• 以最有效方式進行維修，及時報告重大問題

• 充分利用工具和材料，以避免損壞及浪費

職位要求：

• 需具備三年以上相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 澳門居民優先

申請詳情：

如有意申請以上職位，閣下可：

將履歷電郵至 Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5天工作)

Responsibilities:

• Report the regular work to Assistant Director of Engineering and Duty Engineer.

• To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance train talent within department.

• To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Treat customers and colleagues from all cultural groups with respect and sensitivity.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 5 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally Fluent in English is encourage/required (depending on guest contact level)

• Some industrial experience is desirable

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr. Technician 資深工程技工 (5天工作)

Responsibilities:

• To execute all works assigned in accordance with the guideline and policies and procedures, especially in relation to fire and life safety.

• Be familiar with all the mechanical systems, its operating requirement and characteristics, so as to operate in strict compliance with requirement.

• To attend to guest request and complaints promptly and efficiently to avoid inconvenience or discomfort.

• To practice and make recommendations to engineer on energy conservation improvement.

• To perform all other duties as may be assigned by DIR of ENG， Asst. DIR of ENG

• To inspect all mechanical systems and make operation status records as per inspection list To correct and report operation deficiency, unusual events and safety hazards conditions to engineer To feedback and make recommendations to engineer for needs of system and plants modification, upgrading, methods of operation or repairs, etc. that could improve efficiency and productivity.

• To maintain tools and equipment properly and keep the workplace cleans and tidy.

Requirements:

• Good knowledge and hand on skills of mechanical system operation, repair and maintenance

• Knowledge and skill of repair and maintenance of laundry plant, kitchen equipment, pump, etc.

• Knowledge of water treatment testing / analysis

• Good knowledge of steam and town gas

• Technical vocational institute training in general mechanical repairs & maintenance

• Min2-3 years working experience in mechanical system preferably with hospitality industry

• Skill of lathe machine, shearing machine operation

• Skill of diesel oil generator maintenance

• Skill of electrical & gas welding will

• Skill of pipe work installation

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Floor (Club Millesime) Supervisor 行政樓層主管(5 days work)

Responsibilities:

• To assist Club Millesime Manager to manage for all activities at the Club Millesime, lead the shift to complete the tasks.

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Be good knowledgeable with brand standard and implement it.

• To implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance with the operations manual.

• Maintains a steady flow of communication to Club Millesime Manager and other section supervisors.

• Make recommendations to management on equipment, work methods, supplies and decorations.

• Prepare and check various daily and monthly records and reports, and other reports as required.

• Supervises and guides Club Millesime Agent to ensure that hotel’s policies and procedure are adhered to.

• To assist manger to supervises Club Millesime operation and workflow to maximize guests’ satisfaction.

• To ensure all Club Millesime Agent adhere to the Hotel rules and regulation.

• To supervise and delegate duties to all Club Millesime Agent within the section and to prepare their work schedules as required.

• Observe associate’s performance and give the feedback or direct correctly, report their performance to the manager impersonality.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Excellent experience in both Front Office and Food & Beverage operations

• Familiar with LCAH processes or other loyalty programmer

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Administration Manager 行政事務經理

Responsibilities:

• Assist the Assistant Director in supervising the day-to-day operation of Administration and General Warehouse to ensure all related activities run as scheduled.

• Supervising the full spectrum of office administration functions including daily office administrative operations, procurement, inventory management, contract and documentation, etc.

• Assist in managing and supervising administrative staff and delegating tasks.

• Assist the Assistant Director in developing and periodically reviews and updates the Administration and General Warehouse policies and procedures.

• Assist in budgeting and financial management, including tracking expenses and preparing reports for the office.

• Conduct cost control review periodically in accordance with the company’s cost saving strategy.

• Maintain records and files, ensuring they are accurate and up to date.

• Provide administrative support to the office as needed, such as handling office correspondence, prepare and distribute internal communications and announcements, recording meeting minutes, etc.

• Perform other duties that may be assigned

Requirements:

• At least 5 years supervisory or managerial experience.

• Bachelor’s Degree in Business Administration or related areas.

• Knowledge of Procurement system.

• Advance knowledge in MS Excel.

• Good knowledge in business English and ability to prepare analytical reports in the appropriate format.

• Strong written and verbal communication skills with a keen sense of attention to details.

• Financial literacy in budgeting and expenditure monitoring.

• Ability to transition easily between collaborative and individual work styles.

• Multi-tasking abilities coupled with a positive attitude and discretion is essential.

• Independent, well-organized, responsible and pleasant personality

• Candidates with less experience will be considered as Assistant Administration Manager.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24JT294190

Senior Human Resources Officer – C&B 人力資源高級主任 (Ref: HRSOFR)

Key Responsibilities:

• Perform full spectrum in Compensation and Benefits including payroll and attendance operations, benefit management, headcount control and medical scheme etc..

• Assist in HRIS development and testing.

• Report on payroll expenses.

• Ensure wages and tax withholdings comply with regulations

• Support other assigned HR tasks and ad-hoc projects

Requirements:

• Degree holder in Human Resources Management or relevant disciplines.

• 5+ years relevant working experience in mid-to-large corporate which is using HRIS.

• Well-versed in Macau labour ordinances and related statutory regulations.

• Proficiency in office applications (e.g. MS Word, Excel, Powerpoint).

• A can-do attitude with strong interpersonal skills, and capable to deal with all levels of staff.

• Excellent communication and presentation skills.

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24FN372943

辦公室助理 Office Assistant (Ref: ADMOA)

主要職責：

• 負責一般辦公室茶水工作，如茶水間整潔，確保茶水間日常用品充足

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件， 銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助處理前台工作，如接聽電話、接待訪客等

• 協助處理其它臨時委派之工作

職位要求：

• 初中畢業或以上程度

• 3年相關工作經驗者優先考慮

• 能操流利廣東話

• 略懂英語及國語優先考慮

• 懂電腦操作及中文輸入法優先考慮

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• · 工作服裝及儀表需素雅、莊重、整潔

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24FM501876 填寫好職位申請表

Food & Beverage Server餐飲服務員 (5 days work)

職責：

• 對食品和飲料菜單有很好的了解

• 及時準確地接受食品訂單、配送食品和飲料

• 以資訊豐富且有用的方式幫助客人了解菜單

• 遵守酒店政策、程序和服務標準

• 其他指派的職責

要求：

• 初中畢業或以上

• 學習能力強

Sr./Telephone Operator 總機接線生 (5 days work)

Responsibilities:

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Deliver all guests’ messages, mail and fax are handled and distributed properly.

• Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.

• Handle the room reservation during Reservation’s absence.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Seamstress 縫紉員 (5 days work)

職責：

• 負責縫紉制服。

• 保持及維護縫紉設備。

• 協助收發制服。

• 完成主管交予的工作。

• 縫補和修改員工的制服。

要求：

• 身體狀況和視力良好。

• 熟練縫紉機的操作。

• 對布料的分辨有很好的了解。

• 具有靈巧的縫紉手藝。

Sr./Guest Service Agent 前堂接待員 (5 days work)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Diploma or above in hospitality management.

• Good customer services, communication and upselling skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• Flexible work hours & overnight shift required.

Guest Relation Officer 賓客關係主任 (5 days work)

Responsibilities:

• Remains observant and responds to each guest who approaches the hotel.

• Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.

• Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.

• Review all loyalty/VIP guest incidents and ensure proper follow up is completed with the relevant departments.

• Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• PMS and Office software knowledge

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Duty Manager 值班經理 (5 days work)

Responsibilities:

• Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.

• Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Minimum 5 Years’ experience in 5 star Luxury Hospitality required

• Strong experiences in Rooms division.

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Previous Accor experience and worked in Asia would be a plus.

Assistant Restaurant Manager 餐廳副經理 (5 days work)

Responsibilities:

• Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen

• Focus on achieving hotel profitability through revenue generation and effective cost controls

• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

• Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Requirements:

• Minimum of 3 years food and beverage management experience, preferably in the luxury setting

• A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing

• Strong oral and written communication skills in English and Chinese

• Ability to train and develop team members

• Ability to work effectively in a team environment and take initiative

• Excellent organizational, leadership & analytical skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Supervisor 餐廳主管 (5 days work)

Responsibilities:

• Direct and supervise the team in operations and service delivery according to hotel standards

• Provide quality service to guests and surpass their expectations

• Enhance the effectiveness of kitchen and services team; smooth operations of work section assigned

• Ensure the cleanliness of the restaurant, tableware and silverware are properly placed and set up

Requirements:

• High Diploma or above

• Minimum 3-5years relevant experience in Hotel or F&B industry, with at least 1 year in supervisory level

• Knowledge of western dining cuisine and wine is an advantage

• Service oriented with outgoing personality, self-motivated

• Good command of spoken English and Cantonese, Mandarin is desirable

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 餐廳領班 (5 days work)

Responsibilities:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.

• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.

• Supervise cash handling and banking procedures.

• Supervise the maintenance of service equipment.

• Monitor standards of guest facilities and services.

• Control stock and monitor security procedures.

• Assist with menu and wine list creation.

Requirements:

• Good oral and written communication skills

• Experienced in all aspects of restaurants service

• Hotel Restaurant Management graduate

• Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Project Coordination Manager (Ref: PRODCOMGR)

Responsibilities:

• Plan project timelines, manage resources, and keep track of multiple tasks.

• Organize and communicate all the details of projects, organizing coordinating meetings.

• Arrangements, preparing and updating reports and budgets.

• Project management and coordination with team members.

• Serve as a liaison between those Government Departments and the project manager.

• Assigning and monitoring daily tasks and communication.

• Reports and updates for the project manager.

• Site supervision/coordination and site measurement work.

• Checking of site setting out / land surveying/ alignment works.

Requirements:

• Diploma/Higher Diploma or above in Civil Engineering, Building Management/building study, Building service, or related disciplines.

• Minimum 8 years of experience in Civil/Building/Building Service works in Contractors or Consultants or Developers for projects.

• Min. 2 years or more on-site working experience for inspection of works/engineering works is an advantage.

• Able to work independently, overtime under pressure, and meet tight deadlines.

• High Professional Conduct and Integrity.

• Fluent communication skills in Mandarin, English, and Cantonese.

• Computer knowledge of AutoCAD, Adobe Acrobat, Photoshop, mircro soft in word/excel, micro soft Project is an advantage.

• Frequent travel to or stationed in Macau or Overseas when required.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1618-24DL334524

Director of Sales and Marketing (Ref: SMKTDIR)

Job Description:

We are seeking a skilled professional who can drive profitability and contribute to the growth of our organization. This role involves executing sales and marketing plans, analyzing programs, interacting with customers, supervising gaming hosts, and optimizing team strategies. Responsibilities include achieving revenue targets, providing program reports, understanding customer desires, and managing marketing budgets.

Responsibilities:

• Develop and implement a comprehensive marketing plans and sales strategy to drive customer acquisition, retention, and revenue growth.

• Lead and manage the sales and marketing team, providing guidance, coaching, and support to ensure high performance and achievement of targets; foster a collaborative and results-driven team culture within the organization.

• Develop and implement player development and loyalty programs to acquire new business, capture premium players and retain existing ones.

• Collaborate with cross-functional teams, including marketing and operations, to develop and execute integrated sales and marketing campaigns.

• Stay updated with industry developments, regulations, and compliance requirements, ensuring adherence to all relevant standards.

• Monitor industry trends, market conditions, and competitor activities to identify potential opportunities or threats.

• Drive continuous improvement in sales processes, policies, and procedures to enhance efficiency and effectiveness.

• Prepare and manage sales forecasts, budgets, ensuring cost-effectiveness and a strong return on investment

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred).

• Proven experience as a Sales Director or similar leadership role in the gaming industry.

• Strong track record of achieving sales targets and driving revenue growth.

• Excellent leadership and team management skills, with the ability to inspire and motivate a sales team.

• Exceptional interpersonal and relationship-building abilities to establish and maintain productive partnerships with clients and stakeholders.

• In-depth knowledge of the casino industry, including market dynamics, customer behavior, and regulatory requirements.

• Strategic thinking and analytical skills to identify market opportunities and develop effective sales strategies.

• Outstanding communication and presentation skills, with the ability to influence and negotiate at all levels.

• Ability to work in a fast-paced and dynamic environment, demonstrating resilience and adaptability.

• Frequent travel to or stationed in Macau when required.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Director of Sales and Marketing. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1612-24BL242799

Assistant Accounting Officer ( Ref : FA_ SACOFR) 助理會計主任

Key Responsibilities

• Accounts Payable function

• Including issuance cheques, input journal voucher and payment vouchers

• Assist prepare monthly financial reports and related schedules

• Other clerical duties and ad hoc assignment as required

Requirements

• Macau resident

• Secondary school or above, LCC Elementary Level or above.

• Previous accounting working expenses is preferred

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Typewriting

• Hardworking and numerate

• Mature, independent, responsible and able to be a good team player

• Immediate available is preferred

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1601-24BV014228

HR Coordinator (Ref: HRCOR) 人力資源協調員

Job Description

• Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.

• Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.

• Support all HR tasks and Ad-hoc projects

Requirement

• Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.

• Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage

• Well-versed in Macau Employment Ordinance and related statutory ordinances

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing

• Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage

• Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff

• Excellent communication and presentation skills

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718

Senior Marketing Manager 市場高級經理 (Ref: SMKTMGR)

Position Overview:

We are seeking a talented and experienced Senior Marketing Manager with at least 5 years of management experience in a related field. The ideal candidate should possess strong communication skills, be well-versed in all aspects of promotion platforms and have a deep understanding of the latest trends in social media marketing. Experience in casino marketing is preferred. The candidate will be responsible for developing and executing marketing strategies to engage target audiences, enhance brand awareness, and drive revenue growth.

Responsibilities:

• Develop and execute comprehensive marketing strategies to support the overall business objectives and targets. Continuously evaluate and refine marketing plans to maximize campaign effectiveness and ROI.

• Lead the planning, implementation, and evaluation of promotional campaigns with various partners across multiple channels. Proactively stay up-to-date with emerging trends and technological advancements in promotion platforms, ensuring familiarity and proficiency in their use.

• Utilize social listening tools to monitor brand mentions, industry trends, and customer sentiment. Analyze social media metrics and generate reports to assess the effectiveness of social media campaigns. Use data-driven insights to refine strategies and improve performance.

• Identify and collaborate with relevant influencers to amplify brand reach and engagement. Develop and manage influencer partnerships, including contract negotiation and performance tracking.

• Supervise and provide guidance to the marketing team, fostering a collaborative and high-performance work environment. Delegate tasks, set performance objectives, and conduct regular performance evaluations.

• Oversee brand positioning and ensure consistent messaging across all marketing channels.

• Conduct market research, competitive analysis, and customer segmentation to identify target markets, market trends, and consumer insights. Utilize data-driven decision making to optimize marketing strategies and tactics.

• Develop and manage marketing budgets, ensuring effective allocation of resources to achieve marketing goals and objectives.

• Maintain in-depth knowledge of the market, including competitive and regulatory landscapes, and proactively communicate and address potential issues as they arise.

• Collaborate cross-functionally with internal teams such as operations, finance, and sales to align marketing efforts with organizational objectives. Establish and maintain relationships with external stakeholders, including media partners and vendors.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field. Advanced degree is a plus.

• Minimum of 5 years of experience in a management position within the marketing field.

• Previous experience in casino marketing is highly preferred.

• Strong communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels.

• Proficient in market research, data analysis, and interpretation of marketing metrics.

• Exceptional leadership and team management abilities.

• Passionate and result-driven with a proven track record in marketing strategies, project management, and spearheading creative campaigns.

• Excellent written and verbal communication skills, with the ability to craft compelling content for different marketing channels and managing multi-media projects.

• In-depth knowledge of various social media promotion platforms and marketing channels, including but not limited to Facebook, Instagram, Youtube, TikTok, and Xiaohongshu.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Senior Marketing Manager specializing in social media. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-24AT233788

Assistant Property Officer (Ref: PROPAOFR) 物業管理助理主任

工作職責：

• 負責協助主管處理物業的日常運營，包括但不限於客戶投訴處理、維修維護、安全管理、設施保養等

• 負責監察各服務供應商提供的服務，確保能提供優質的服務供應

• 定期進行物業巡查以確保物業環境整潔、安全和舒適，維護物業形象

• 協助管理由公司營運的商業店舖及兒童遊樂中心及制作營運報告

職位要求：

• 具有物業管理文憑或相關專業資格證書

• 至少 3 年以上物業管理相關工作經驗

• 能操流利粵語、普通話及英語

• 具良好電腦操作及文書處理能力，熟練使用辦公軟件（如Microsoft Office）

• 具備良好的團隊管理及溝通能力

• 負責任及能夠承受壓力

• 熟悉物業管理相關法規政策，並有良好的實務操作經驗

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1608-23NV163830

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1603-23MV054124

Order Taker 接單員 (5 days work)

Job description:

• To handle and log all incoming calls. / inquiries related to Housekeeping operations.

• Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction

• Provide general administrative support to the Housekeeping team

• Keeps files and records in good order to enable you to locate information as requested.

Requirements:

• Minimum 1 year working experience in housekeeping or other related hotel operations

• Positive, helpful attitude and excellent telephone manner

• Strong oral and written communication skills, preferably in both Chinese and English

• Good computer skills

• Shift duty is required

F&B Clerk 餐飲文員 (Ref: FBCLK)

工作職責：

• 協助餐飲部門行政事務：

  • 部門內外溝通與協調

  • 行政資料管理

  • 會議記錄與執行追蹤

  • 執行企劃書、簡報等文件編輯

  • 資料歸納、分析、蒐集處理

• 完成工作時程表，管理行事曆，並負責會議協調與安排

• 準備會議議程，參與會議並撰寫會議記錄

• 協助餐飲總監報表製作及分析

• 收發公文並處理會簽文件

• 完成餐飲總監交辦事務

職位要求：

• 工商管理或相關學科的學士學位持有者。

• 有文書經驗優先考慮

• 良好的英語和漢語（廣東話和普通話），書寫和口語能力。

• 懂電腦知識（MS office、Word、Excel）和中英文文書處理

• 工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1621-23HL541977 填寫好職位申請表

IT Support 電腦技術員 (Ref: ITSUPORT)

工作職責：

• 主要負責監控所有電腦系統以維持娛樂場日常運作。

• 負責操作行政辦公室和娛樂場內電腦軟件安裝和執行。

• 網絡基礎設施的維護和管理，包括參與一些專門項目任務。

• 硬件維修、電腦保養和更換設備等。

• 解決電腦故障問題，對軟件和硬件的用戶提供支援。

• 處理系統備份和恢復，清除及預防電腦病毒。

• 為終端用戶提供辦公室應用軟件培訓。

職位要求：

• 計算機科學，信息技術等相關高級文憑或大學本科畢業，具有相關工作經驗者優先考慮。

• 熟悉XP/ 7 / 8 / 10，微軟Office，TCP/ IP網絡，Windows域。

• 具有計算機編程知識者優先考慮。

• 能操流利廣東話及英語。

• 善於解決問題，有良好的溝通技巧和電話應對技巧。

• 自我激勵和對工作熱誠的團隊成員。

• 需輪班工作。

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1606-23HU075536

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1607-23HU254927 填寫好職位申請表

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

服務大使 Service Ambassador (Ref: VIPAMB)

工作職責：

• 主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。

• 為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。

• 協助接送客人穿梭往返碼頭及娛樂場酒店。

• 主動為客人解答查詢、提供適當協助及優質的客戶服務。

• 支援主管處理娛樂場場內之一般運作及文書工作。

• 協助貴賓廳辦理酒店入住手續。

職位要求：

• 具中五畢業或以上程度。

• 樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。

• 操流利的廣東話或普通話，懂基本英語應對更佳。

• 須二十四小時輪班工作。

• 有相關工作經驗者優先。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1614-23FN552215 填寫好職位申請表

冷氣技工 Technician (Ref: PROPTECH)

工作職責：

• 向值班工程師或組長匯報工作事項

• 負責公司物業範圍內一般機電工程之安裝、維修及保養工作

• 正確並有效地執行上級所委派的工作

• 協助執行工程任務及已計劃之維修項目

• 報行空調系統中日常出現的突發維修任務

• 需按照值班工程師所編排的更次依時上班

• 維持所有電機房及工作室之整潔

• 善用及妥善保管工作用具及耗材

職位要求：

• 需具備三年以上空調系統或屋宇設備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照

• 熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1618-23FQ492742 填寫好職位申請表

Property Manager 物業管理經理 (Ref: PROPMGR)

Responsibilities:

• Assistant to manage all aspects of assigned properties;

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

  • Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;

  • Risk Management on insurance, crisis preparedness and avoidance;

  • Legal Department on government regulation and legal matters at the property level;

  • Human Resources on employment related issues;

  • Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirements:

• Degree holder in Property / Housing / Real Estate Management or equivalent;

• At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;

• Customer-oriented, with excellent interpersonal and communication skill;

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297

F&B Manager 餐飲經理 (Ref : FBMGR)

Responsibilities:

• Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.

• Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.

• Assist to solve customer complaints & staff’s grievances in a timely and effective manner

• Establish staff training & establish succession plan for F&B Director.

• Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged

• Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)

• Undertake any other duties as requested by the Director of Food & Beverage

Requirements:

• Degree holder in hotel management, catering or related disciplines

• With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.

• Good command of both English and Chinese (Putonghua and Cantonese)

• Proficiency in MS office applications

• With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners

• High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782

Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任

Responsibilities:

• Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes

• Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication

• Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events

• Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content

• Support social media campaigns, digital marketing programs and content development

• Support on data consolidation, marketing intelligence report and other marketing reports as needed

• Provide administrative support to maintain the updated marketing information of the in-house media channels and website

• Perform any ad hoc project as assigned

Requirements:

• Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline

• Willing to learn, energetic, self-motivated, proactive and showing interests in social media

• Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure

• Good command of written English and Chinese

• Attentive to details

• Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23BK431753 填寫好職位申請表

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-22KU445866 填寫好職位申請表

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Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

ANT BANK 螞蟻銀行澳門招聘

公司官網：https://www.antbank.mo

前台行政專員

工作職責：

• 負責接待客人，回應客人諮詢及接聽相關電話

• 協助處理日常行政工作

• 處理上級交辦的工作

職位要求：

• 大學或以上學歷，專業不限，熟悉一般電腦操作如Word Excel及文書處理

• 良好的粵語、普通話及英語口語能力

• 積極主動、待人有禮，具備客戶服務技巧、相關經驗者優先考慮

法務專員

工作職責：

• 負責銀行業務相關合同審查及合規諮詢工作，出具法律合規審查意見;

• 跟蹤監管法規，解讀政策內容，為業務單位提供合規建議;

• 對銀行業務定期開展合規檢查和合規培訓;

• 配合完成各類型報表、報告、調研等。

職位要求：

• 本科及以上學歷，具備法學背景優先考慮;

• 5年以上銀行或律所法律合規相關工作經驗;

• 具備較強的邏輯思維及熟悉銀行業務法律法規；

• 熟練的中英文書寫與溝通表達能力。

高級產品專家

工作職責：

• 負責數字銀行整體產品體系構建；

• 負責與資產平台，金融機構對接，完成產品營銷及客戶需求收集等工作；

• 負責客戶前期需求跟進，POC測試、數據分析及協議推進等工作，配合產品側完成商機轉換及落地；

• 負責金融行業趨勢研究，監管政策解讀及標竿數字化轉型個案分析工作，並針對性進行解決方案的創新與迭代工作；

• 不定期收集市場銷售信息，新技術產品發布信息，分析及跟蹤競爭對手，並推動相關研發團隊完成產品升級。

職位要求：

• 本科及以上學歷，資訊科技或相關專業優先

• 5年以上工作經驗，有帶領團隊經驗優先

• 熟悉銀行整體運營及業務流程；能準確掌握金融機構客戶需求及行業趨勢，了解市場主流金融科技廠商的產品及解決方案特性；

• 有豐富的TO B服務及與金融機構的對接經驗，了解各類金融機構的痛點；

• 邏輯清晰，善於溝通，有出色的學習、分析、洞察和團隊協調能力；

• 有銀行核心或產品管理經驗者優先。

融資業務專員

工作職責：

• 負責制定和落實貿易融資業務營銷策略，並進行實施、追蹤、監督及分析；

• 協助客戶經理進行客戶營銷，提供符合客戶需求的貿易融資產品方案；

• 與風險控制部門協作，進行信貸審核，確保遵守信貸政策和規範；

• 監控貸款進度，確保交付高效、合規的融資服務。

職位要求：

• 本科及以上學歷，金融、經濟或相關專業；

• 三年以上的企業融資經驗，熟悉貿易融資，企業信貸業務和金融市場；

• 優秀的溝通技巧和客戶服務能力；

• 良好的分析和風險評估能力；

• 具 CDCS、CITF 等相關專業資格者優先考慮。

賬戶支付結算專員

工作職責：

• 負責企業客戶的賬戶管理，包括支付處理和資金結算；

• 監控交易過程，確保所有交易符合法律法規和公司政策；

• 解決支付和結算過程中的問題，提高交易效率和客戶滿意度；

• 與技術部門合作，優化支付系統和工具；

• 定期編制結算報告，分析交易數據，提出改進建議。

職位要求：

• 本科及以上學歷，財務、會計或相關專業；

• 三年以上的賬戶管理或支付結算經驗；

• 精通各種支付工具和平台；

• 良好的問題解決能力和團隊合作精神。

互聯網運營專員

工作職責：

• 負責公司2C業務線的日常運營管理和優化；

• 制定和執行在線營銷策略，提升品牌知名度和用戶參與度；

• 分析市場趨勢和用戶行為，根據分析結果優化產品和服務；

• 管理和優化網站內容，確保內容質量和用戶體驗；

• 監控和分析運營數據，定期提供運營報告和改進方案。

職位要求：

• 本科及以上學歷，市場營銷、傳媒或相關專業；

• 三年以上的互聯網產品或服務運營經驗；

• 熟練掌握SEO、SEM和社交媒體營銷工具；

• 強烈的數據驅動思維和分析能力。

業務發展專員

工作職責：

• 設計和執行2C市場營銷計劃，包括會員和權益管理；

• 分析客戶數據，優化會員權益計劃，提升客戶忠誠度；

• 組織並執行客戶滿意度調查，根據反饋調整產品和服務；

• 負責信貸審查並形成獨立信貸審查報告，對客戶或項目進行整體風險控制；

• 進行市場、行業調研，提供行業分析報告，提出行業授信風險管理建議；

• 組織並執行客戶滿意度調查，根據反饋調整產品和服務。

職位要求：

• 本科及以上學歷，市場營銷、經濟學或相關專業；

• 熟悉本澳信貸市場和相關條例，熟悉個人信貸、公司貸款相關產品及業務流程；

• 三年以上的營銷或會員管理經驗，具備風險管理知識者優先；

• 出色的戰略思考和項目管理能力；

• 具較強的數據分析、市場分析、文字表達及報告撰寫能力。

風險管理專員

工作職責：

• 依據銀行戰略目標及風險偏好，參與制定風險管理政策；

• 收集和分析各種金融數據，識別潛在風險趨勢；

• 與業務部門密切合作，提供風險評估支持，優化決策過程；

• 結合風險形勢，應用及更新風險管理策略、流程和工具；

• 准備風險管理報告，向高層匯報風險狀況和改進措施。

職位要求：

• 本科及以上學歷，統計學、經濟學、金融學或相關專業；

• 兩年以上的銀行風控經驗，持有相關風險管理證書（如FRM）者優先；

• 熟悉數據分析和統計軟件；

• 出色的邏輯思維能力和較强的責任心。

支付結算專員

工作職責：

• 負責銀行各類票據的支付結算，包括但不限於支票、匯票等。前往澳門票據交換所進行票據交換和處理，確保票據業務的準確性和合規性；

• 管理與票據交換相關的文檔和記錄，確保信息的準確性和可追溯性；

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助制定支付結算業務相關流程，完善系統能力建設，持續優化和自動化。負責有關開發需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 學士學位或以上學歷，會計、財務管理專業優先；

• 1 以上金融機構運營管理部或財會部門相關工作經驗，具備銀行票據業務辦理、清算結算、賬務核對等實操營運經驗，熟悉金融機構支付結算業務的後台運作和辦理流程；

• 熟悉監管部門對金融機構業務的相關政策、法規要求；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果；

• 熟練操作各類辦公軟件，擅長數據統計和分析；

• 良好溝通技巧 (廣東話、基本英語及普通話) 及文字表達能力。

應聘方式：

有意應聘者請將個人履歷電郵至：antbankmo-hr@antbank.mo

LEK HANG GROUP 力行集團澳門招聘

力行集團發展

力行集團，澳門本地企業，1991年以地產發展業務起家，業務不斷拓展，包括：房地產開發及投資、建築工程及策劃、酒店投資經營及管理、餐飲美食投資及管理、商場投資及營運和廣告策劃等方面，亦積極參與全方位推動舊城區活化。

作為一家土生土長的本地企業，力行集團成長於澳門，紮根於澳門，目前集團的足跡已遍佈全澳各區，且一直秉持「認真專注 踏實力行」的發展理念，與澳門共同成長，為社會各界的客戶提供最優質、最務實的服務。

在業務多元發展同時，亦致力於使各業務範疇能夠相互配合，產生「協同效應」，以增強於業界的競爭能力。與此同時，集團亦十分重視企業文化和價值觀的建設，務求凝聚核心動力，增強員工自主合作精神，引領團隊齊心朝目標邁進。

現誠邀各位加入我們，把握及發展理想事業機會。有意者請把個人簡履、應聘之職位、薪金要求發送致hr@lekhang.com.mo (所收集之資料將絶對保密並僅作招聘用途)

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保安部副經理

職位描述：

• 確保酒店的安全系統及消防系統達到標準及有程序地執行；

• 監督日常安全操作，如消防系統、監控系統、巡邏和出入控制等，每日編寫安全報告並匯報酒店總經理；

• 管理及定期組織培訓，提升團隊的安全及消防知識和應急處理能力；

• 制定和更新緊急情況下的應對計畫，在突發事件發生時，迅速有效地指揮應急回應；

• 定期進行安全分析，識別潛在風險並提出有效改進措施。

職位要求：

• 高中或以上程度學歷；

• 具備1年或以上相關酒店保安管理經驗；

• 熟識酒店安全系統及消防系統運作；

• 良好的溝通及人際關係能力，服從能力及執行能力強。

申請方式：

有意者請把個人簡履、應聘之職位、薪金要求發送致 hr@lekhang.com.mo

(所收集之資料將絶對保密並僅作招聘用途)

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營運經理

職責描述：

• 全面負責餐廳的業務和管理工作，確保服務品質和顧客滿意度；

• 編制預算，控制成本，提高餐廳盈利水準；

• 制定服務標準和操作規程，激勵員工，確保團隊高效運作。

職位要求：

• 高中或以上程度學歷；

• 流利粵語、英語及普通話；

• 具備2年或以上相關餐飲管理經驗；

• 懂編寫KPI及SOP。

申請方式：

有意者請把個人簡履、應聘之職位、薪金要求發送致 hr@lekhang.com.mo

(所收集之資料將絶對保密並僅作招聘用途)

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財務會計

職責描述：

• 掌握財務會計理論和知識；熟悉並能正確執行有關的財務方針、政策和財務會計法規、制度；能獨立負擔財務會計工作。

• 營業收入、收益、成本、銀行往來之核算/核實/入帳/整理及歸檔；

• 薪金的計算、核實及發放；

• 各類現金/費用單據報銷及預支款的跟進及記錄；

• 就供應商價款進行比較/對比提出及表達建議，以尋求高性價比，減低不必要浪費及虛耗；

• 對不合理/不適當/不必要之費用開支，進行告之及說明；

• 對費用開支進行審查/管理，做到合理及適當；

• 對佣金收取或提成進行核實/跟蹤/入帳；

• 按月/按年編制財務報表；

• 精通會計帳務處理、成本計算與分析、管理會計與決策分析，及應收帳款管理與呆帳預防；

• 財務報表分析與運用，年度預算編製與控管；

• 按時申報/申駁/申訴各類稅務；

• 整理及統計各類應繳稅款；

• 計算/跟蹤退稅事宜（職業稅、地稅、房屋稅、所得補充稅、營業稅、M7申報減免、 M10取消登記、A組稅及B組稅）

• 銀行帳戶開立/註銷/結業，各政府部門信件回覆。

職位要求：

• 大學或以上程度學歷(會計或相關專業)；

• 擁有 3 年或以上相關工作經驗；

• 擁有良好中英文書寫、溝通能力；

• 具備團隊意識及服從工作任務安排。

採購員

職責描述：

• 負責酒店、餐飲、工程等採購工作；

• 根據採購流程及相關作業表單，依循提出採購需求；

• 完成採購訂單制作和交期管理，處理採購對賬；

• 確保按時、保質、保量完成採購任務；

• 供應商維護及管理，與良好供應商維持良好關係；

• 處理貨品遺失及延遲等問題。

職位要求：

• 大學或以上程度學歷；

• 至少有1年或以上相關採購工作經驗；

• 良好中英文書寫、溝通能力；

• 具備團隊意識及服從工作任務安排。

申請方式：

有意者請把個人簡履、應聘之職位、薪金要求發送致 hr@lekhang.com.mo

(所收集之資料將絶對保密並僅作招聘用途)

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APPLY NOW 快速預約面試：

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

SANDS CHINA 金沙中國澳門招聘

金沙中國是澳門最大的綜合度假村經營商，於路氹金光大道上設有澳門威尼斯人®、澳門百利宮®、澳門巴黎人，以及澳門倫敦人® 等物業項目，同時擁有及經營位於澳門半島的澳門金沙酒店。公司旗下的各綜合度假村集合多樣化的娛樂消閒、商務設施及客運業務，包括大型會議及展覽場地、各式餐廳食肆、購物中心、於金光綜藝館、倫敦人綜藝館、威尼斯人劇場、巴黎人劇場、倫敦人劇場及金沙劇場舉行的世界級娛樂表演，以及來往港澳的金光飛航高速渡輪服務，堅定並持續地為建設澳門成為世界旅遊休閒中心貢獻力量。

金沙中國現時是澳門最大的私營僱主，一直致力為員工提供完善福利，構建和諧融洽的工作環境。此外，公司持續透過多元人才培育項目，助力澳門以及大灣區儲備綜合度假村行業人才。詳情請瀏覽金沙中國多元人才培育概況。

Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.

Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.

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現正招聘以下職位：

項目發展及管理 Development & Project Management

• 項目發展及管理部 - 高級工料測量師 / 工料測量師 Senior Quantity Surveyor / Quantity Surveyor

娛樂場營運 Casino Operations

• 角子機營運部 - 系統及規章制度經理 Slots - System and Compliance Manager

• 角子機營運部 - 技術員 Slots - Technician

• 角子機營運部 - 服務員 Slots - Attendant

• 娛樂場 - 項目及支援部 - 技術員 Casino - Project & Support - Technician

• 娛樂場 - 項目及支援部 - 助理 Casino - Project & Support - Project Assistant

• 管賬房 - 兌換員 Cage - Cashier

娛樂統籌部 Entertainment

• 場館技術經理(影音系統) Manager(Audio)

• 高級技術員 Senior Technician

• 技術員 Technician

花藝營運部 Floral Operations

• 高級花藝師 Senior Florist

• 花藝師 Florist

金光旅遊部 Cotai Travel

• 旅遊顧問 Travel Consultant

客運統籌 Transportation

• 豪華轎車服務部 - 賓客關係專員 Limousine Services - Guest Relations Officer

娛樂場營銷 Casino Marketing

• 電話銷售部 - 電話推廣員 Telesales - Telemarketer

• 電話銷售部 - 電話推廣員 (兼職) Telesales - Part Time Worker

餐飲 Food & Beverage

• 御匾會餐飲服務經理II Paiza Food & Beverage Manager II

• 餐飲服務經理/經理II - 餐廳 Food & Beverage Manager/Manager II - Restaurant

• 餐飲服務主管 Food & Beverage - Lead

• 餐飲服務員 Food & Beverage - Server

• 廚師 Food & Beverage - Cook

• 收銀員 Food & Beverage - Cashier

• 管事主任 (餐飲清潔) Food & Beverage - Steward Supervisor

• 管事員 (餐飲清潔) Food & Beverage - Steward

保安 Security

• 保安員 Officer

• 保安員 - 控制室 Officer - Control Room

行政範疇 Administration

• 商場管理部 - 高級安全經理 Mall Management - Senior Safety Manager

• 商場管理部 - 當值經理 Mall Management - Duty Manager

• 商場管理部 - 商場設計事務專員 Mall Management - Design Specialist

• 財務部 - 分析審計員 Finance - Senior Analyst

• 電子商務部 - 高級經理 Ecommerce - Senior Manager

• 市場研究及策略部 - 兼職員工 Market Research & Insights - Part Time Worker

• 市場發展部 - 經理 Market Development - Manager (Lifestyle Partnership & Communications)

酒店營運 Hotel Operations

• 前台部 - 賓客關係專員 Front Office - Guest Relations Officer

資產與設施管理部 Asset & Facilities Management

• 經理(酒店組) Manager(Hotel)

• 高級技術員(電力組) Senior Technician (Electrical)

• 高級技術員(供排水系統組) Senior Technician(Plumbing & Drainage)

管家部公共區域 Housekeeping Public Area

• 主任 Supervisor

APPLY NOW 快速申請職位：

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查詢熱線：8118 6293

歡迎透過電郵發送個人履歷至 sclcareer@sands.com.mo，請註明申請職位。

金鑽美容專研中心澳門招聘

多功能助理

工作內容：

• 負責日常短視頻的拍攝、剪輯與後期製作（包括但不限於宣傳片、日常Vlog、商業合作內容等）

• 協助整理和安排日常行程

• 負責聯繫和跟進工作相關的合作夥伴、項目和文件處理

• 執行文書處理、資料整理以及其他行政相關工作

要求；

• 具備良好的時間管理能力，能高效完成多項任務

• 細心且有責任感，能主動解決問題

• 具備良好的溝通能力和團隊協作精神

申請方式：

有意者請將履歷、要求待遇、學歷證明、近照、聯絡地址及電話電郵至：maggiehon28@gmail.com。

WYNN PALACE (MACAU) 澳門永利皇宮招聘

餐飲市場推廣經理 Manager - Food and Beverage Marketing (ID: 3099BR)

Job Purpose: The Food & Beverage Marketing Manager will support the Food & Beverage Marketing Director in executing comprehensive marketing strategies aimed at enhancing the visibility and appeal of the company's dining outlets. This role will focus on driving customer engagement, loyalty, and revenue through innovative marketing campaigns and strategic partnerships.

Key Responsibilities

• Assist in Developing Marketing Strategies: Collaborate with the F&B Marketing Director to formulate and implement marketing and promotional strategies for each outlet, ensuring alignment with overall brand goals.

• Manage Communications Plans: Help develop an annual communications plan and activation calendar that includes specific objectives and budgets for all restaurants.

• Campaign Execution: Create and implement targeted campaigns that enhance guest value and drive revenue for individual outlets, working closely with the culinary team to highlight unique dining experiences.

• Stakeholder Collaboration: Act as a liaison between various business units to understand their needs and design effective promotional programs or tactical actions.

• Integrated Marketing Approach: Work with PR, digital marketing, and F&B teams to generate creative content and ensure a consistent brand image across all platforms.

• Influencer Engagement: Build and maintain relationships with key influencers, bloggers, and media outlets to promote the company’s F&B offerings.

• Award Participation: Assist in securing industry awards and expanding the company’s presence in relevant award arenas.

• Partnership Development: Identify and develop partnerships with distribution platforms (e.g., Dianping, Ctrip) and luxury brands for promotional opportunities.

• Performance Analysis: Monitor and evaluate the effectiveness of ongoing promotional activities, setting KPIs for future initiatives.

• Market Research: Conduct regular updates on market trends, competitor analysis, and customer preferences to identify growth opportunities.

Competencies and Requirements

• Education: bachelor’s degree in marketing, Business Administration, or a related field.

• Experience: Minimum of 6 years of experience in F&B marketing or related fields, preferably within a luxury hotel or established restaurant group.

• Market Knowledge: Strong understanding of consumer preferences within the Chinese market.

Skills:

• Excellent communication and negotiation abilities.

• Proactive mindset with the capability to work independently under pressure.

• Proven track record in developing successful marketing campaigns.

• Ability to manage complex projects effectively.

• Proficiency in written and spoken English and Mandarin; knowledge of French or Cantonese is a plus.

主要職責：餐飲市場推廣經理將協助餐飲市場推廣總監執行全面的行銷策略，旨在提高公司餐飲的知名度和吸引力。該職位將專注於透過創新的營銷活動和策略合作夥伴關係來推動賓客參與度、忠誠度，以及公司收入。

職位介紹：

• 協助制定行銷策略：與餐飲市場推廣總監合作，制定和實施每家餐廳的營銷和推銷策略，確保與整體品牌目標保持一致。

• 管理傳訊計畫：協助制定年度傳訊計畫和啟動日曆，其中包括所有餐廳的具體目標和預算。

• 活動執行：創建並實施有針對性的活動，以提高賓客價值並為各餐廳增加收入，並與烹飪團隊密切合作，突出獨特的用餐體驗。

• 利害關係人協作：作為各個業務部門之間的聯絡人，了解他們的需求並設計有效的營銷計劃或策略行動。

• 整合營銷方法：與公關、數碼營銷和餐飲團隊合作，創造內容並確保所有平台上的品牌形像一致。

• 網紅參與：與有影響力的網紅、部落客和媒體建立並維持關係，以推廣公司的餐飲產品。

• 獎項參與：協助爭取產業獎項並擴大公司在相關獎項領域的影響力。

• 合作夥伴關係發展：尋找並發展與分銷平台（如大眾點評、攜程）和奢侈品牌的合作夥伴關係，以獲得營銷機會。

• 績效分析：監控和評估正在進行的營銷活動的有效性，為未來措施設定關鍵績效指標 (KPI)。

• 市場研究：定期更新市場趨勢、競爭對手分析和顧客偏好，以確定成長機會。

職位要求：

• 工作經驗：具至少 6 年餐飲營銷或相關領域經驗，最好是在豪華飯店或知名餐飲集團工作。

• 教育程度：市場學、工商管理或相關領域的學士學位。

技能 / 證書：

• 對中國市場消費者偏好有深入的了解。

• 優秀的溝通和談判能力。

• 具有積極主動的思維，能夠在壓力下獨立工作。

• 在進行成功的行銷活動方面擁有良好的記錄。

• 能夠有效管理複雜的專案。

• 語言能力：具有熟練的英語和普通話書寫和口語能力；懂法語或粵語者優先。

• 電腦應用：熟識Ms Office 軟件操作(中文及英文)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

企業傳訊經理Manager - Corporate Communications (ID:3393BR)

Job Purpose: Implement media relations strategies to ensure the company image as well as corporate messages are publicized positively through connections and relationships with the media.

Key Responsibilities

• Work closely with internal teams and relevant parties to develop, formulate and execute comprehensive media relations strategies to help achieve business goals.

• Contribute to effective corporate communications including handling media inquiries, organizing media interviews and press conferences, and maintaining positive relationships with media outlets across local, regional, and international markets.

• Proven experience in liaising with and having access to certain China’s mainstream/state-run media resources.

• Engage in executive communications & writing (both English and Chinese) such as CEO speeches, management messaging (external & internal), press releases, etc.

• Develop and edit communication materials including press releases, advertorials/editorials and other corporate literature.

• Able to independently conceive, plan and effectively implement promotional proposals is a plus. Flexibly incorporate current events and hot topics to create promotional content for brands and management, generating opportunities for promotion through different media channels.

• Ensuring consistent and positive company image in all media interactions. Maximize company media exposure in all aspects.

• Manage the public relations agency to meet business objectives, reach targeted markets and convey accurate messages.

• Monitor and analyze media coverage.

• Prepare special news alert in case of issue/crisis.

Competencies and Requirements

• Minimum 5 years of experience in corporate communication and/or public relations.

• Bachelor’s degree in Communications, Public Relations, Journalism or related disciplines.

• Excellent command of both written and spoken English, Mandarin and Chinese. Strong communication, writing and editing skills.

• Broad knowledge of China’s media landscape and a strong news sense.

• Strong executive communications experience, speech write-up and key messaging preparations.

• Proactive, detail-oriented and able to work under tight schedule and pressure.

• Candidates with less experience will be considered for the position of Assistant Corporate Communications Manager.

主要職責：實施媒體關係策略，確保公司形像以及企業訊息透過與媒體的聯繫和關係而獲得正面積極的宣傳。

職位介紹：

• 與內部團隊和相關方密切合作，制定、制定和執行全面的媒體關係策略，以協助實現業務目標。

• 促進有效的企業溝通，包括處理媒體詢問、組織媒體採訪和新聞發布會，以及與本地、區域和國際市場的媒體保持良好的關係。

• 具備與中國主流媒體/國營媒體資源聯絡及取得資源的經驗。

• 參與高階主管溝通及寫作（英文和中文），如行政總裁演講、管理層資訊（對外和對內）、新聞稿等。

• 開發和編輯通訊資料，包括新聞稿、軟文/社論和其他公司文獻。

• 能獨立構思、規劃並有效實施促銷方案者優先。靈活結合時事熱門話題，為品牌及管理階層打造宣傳內容，創造透過不同媒體管道推廣的機會。

• 確保在所有媒體互動中保持一致且正面的公司形象。全方位最大化提升公司媒體曝光度。

• 管理公共關係機構以滿足業務目標、進入目標市場並傳達準確的訊息。

• 監控並分析媒體報導。

• 為出現問題/危機時準備特別新聞警報。

職位要求：

• 工作經驗：具最少五年企業溝通和/或公共關係經驗

• 教育程度：擁有傳播學、公共關係學、新聞學或相關專業的學士學位

技能 / 證書：

• 熟悉中國媒體格局，具有較強的新聞意識

• 具備豐富的主管溝通經驗、演講稿撰寫和關鍵資訊準備經驗

• 積極主動、注重細節，並且能夠在緊張的時間安排和壓力下工作

• 語言能力：國語和中文的書寫和口語。較強的溝通、寫作和編輯能力

• 電腦應用：熟識Ms Office 軟件操作(中文及英文)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲及零售存貨控制協調員Coordinator - F&B, Retail Inventory Control (ID:1463BR)

主要職責：負責執行各種有關於食品飲料及零售項目之運輸，收貨和提貨的任務。

職位介紹

• 為各營業店舖檢查庫存及修正各種問題

• 與搜集員協調如何運送商品和食品

• 促進店舖團隊成員及自己部門團隊成員之間的協調

• 保護及愛惜倉庫內的各種設備

• 須接受由主任所委派的其他工作

職位要求

• 工作經驗：具餐飲及零售倉存工作經驗者優先考慮

• 技能 / 證書：持有汽車駕照者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操寫流利廣東話及基本普通話；懂簡單英語者優先考慮

• 電腦應用：對電腦軟件MS Office (中英文版本) 有基本程度瞭解

Job Purpose: Perform a variety of tasks relating to shipping, receiving, and delivery of Food & Beverage and Retail items

Key Responsibilities

• Coordinate with F&B and Retail outlets regarding shipping, receiving, and delivery of items

• Coordinate with runners on delivery of goods and foods

• Verify correct inventory of outlets    

• Maintain equipment and warehouse area

• Accept duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: F&B or retail inventory experience preferred

• Knowledge/Certificates: Car licence an advantage

• Education: High school diploma or above

• Language Abilities: Good Cantonese and Mandarin, English an advantage

• Computer Skills: Basic MS Office (Chinese and English), knowledge in MMS system an advantage

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲及零售存貨控制傳送員 Delivery Attendant (ID:3569BR)

主要職責：負責檢查食品飲料及各營業店舖的庫存記錄，以及實際貨品運輸工作

職位介紹

• 準確點算食品飲料及各營業店舖的庫存量

• 協助餐飲及零售部門運送及點收相關貨品

• 以專業態度與餐飲及零售部門作出溝通及協調工作

• 確保所有工序符合職業安全的標準

職位要求

• 工作經驗：具運收貨品或倉庫工作經驗者優先考慮

• 技能 / 證書：須協助部門運收貨品，能接受體力勞動工作

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話或普通話

Job Purpose: Maintain inventory records food & beverage and retail outlets, as well as the actual freight of goods.

Key Responsibilities:

• Count inventory for food & beverage and retail outlets

• Assist on the delivery, check and accept all food & beverage and retail outlets’ goods

• Interact with food & beverage and retail departments professionally

• Follow health and safety standards and strive for constant improvement

Competencies and Requirements:

• Experience: Warehouse related experience is an advantage

• Knowledge/Certificates: Assist the department on goods’ transporting and receiving. Acceptable for physical working.

• Education: Secondary school diploma or above

• Language Ability: Proficient in Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方點心主廚 Northern Dim Sum Chef (ID: 1760BR)

主要職責：須有效地管理廚房的日常運作並生產高品質的北方點心。

職位介紹

• 根據食譜生產高品質的北方點心菜餚以滿足各食店需要

• 協助處理點心的成本控制

• 按部門財政預算範圍內，訂購所需的食材以應付銷售需求

• 監控點心消耗量及大幅地提高資源容量和器械設備

• 充分利用過剩及剩餘的食物

• 不斷地改善健康和安全指標

• 須協助和履行廚師長委派的工作

職位要求

• 工作經驗：具最少十五年從事點心烹飪之工作經驗

• 技能 / 證書：對中式點心瞭如指掌

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本電腦

Job Purpose: Manage the high-quality production and efficient daily operations of the northern dim sum station in the kitchen.

Key Responsibilities

• Produce high quality northern dim sum dishes to fulfil guests’ orders according to recipe specifications

• Control costs of producing northern dim sum dishes

• Order food stock to meet sales demand, while remaining within budget

• Monitor dim sum consumption and maximise capacity of resources and equipment

• Utilise food surpluses and leftovers

• Continuously improve health and safety standards

• Accept any other duties and responsibilities assigned by the Chef de Cuisine 

Competencies and Requirements

• Experience: Minimum of 15 years’ experience in dim sum cooking

• Knowledge/Certificates: Excellent product knowledge of Chinese dim sum cuisine

• Education: Secondary school or equivalent

• Language Abilities: Fluent Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方點心助理主廚Assistant Northern Dim Sum Chef (ID: 1731BR)

主要職責：須負責協主廚有效地管理廚房的日常運作並生產高品質的北方點心。

職位介紹

• 根據食譜生產高品質的北方點心菜餚以滿足各食店需要

• 協助廚師長處理點心的成本控制

• 按部門財政預算範圍內，訂購所需的食材以應付銷售需求

• 以 HACCP 的標準儲存及冷食品，保持點心廚房及用具的清潔衛生

• 須作出倉儲管理，以確保供應充足，並在有需要時安排送貨服務

• 監控點心消耗量及大幅地提高資源容量和器械設備

• 充分利用過剩及剩餘的食物

• 不斷地改善健康和安全指標

• 須協助和履行點心廚師長委派的工作

職位要求

• 工作經驗：具最少十二年從事點心烹飪之工作經驗

• 技能 / 證書：對中式點心瞭如指掌

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度 

Job Purpose: Assist the Northern Dim Sum Chef to produce high quality northern dim sum and efficiently manage the daily operations of the northern dim sum station.

Key Responsibilities

• Produce high quality dim sum dishes to fulfil guests’ orders according to recipe specifications

• Support the Northern Dim Sum Chef and control costs

• Order food stock to meet sales demand, while remaining within budget

• Maintain HACCP standards for dry and cold storage, and clean and tidy northern dim sum stations

• Store food supplies correctly, monitor inventory levels and arrange deliveries when needed

• Monitor dim sum consumption and maximise capacity of resources and equipment

• Utilise food surpluses and leftovers

• Continuously improve health and safety standards

• Accept any other duties and responsibilities assigned by the Northern Dim Sum Chef

Competencies and Requirements

• Experience: Minimum of 12 years’ experience in dim sum cooking

• Knowledge/Certificates: Excellent product knowledge of dim sum cuisine

• Education: Secondary school or equivalent

• Language Abilities: Fluent Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

星馬菜助理主廚 Chef de Partie – Singaporean & Malaysian Cuisine (ID: 3947BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級星馬菜餐廳的廚房工作經驗

• 技能 / 證書：對星馬菜餚瞭如指掌；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語及廣東話或普通話

• 電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Singaporean & Malaysian restaurant

• Knowledge/Certificates: Excellent product knowledge of Singaporean & Malaysian cuisine; accurate knife skills; understanding of HACCP standards and guidelines

• Education: Secondary school diploma or equivalent

• Language Ability: Good in English and Cantonese or Mandarin

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

粥麵助理主廚 Chef de Partie – Noodles & Congee (ID:3949BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級中餐廳的廚房工作經驗

• 技能 / 證書：對廣東粥麵瞭如指掌；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好廣東話或普通話，簡單英語

• 電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4-to-5-star Chinese restaurant

• Knowledge/Certificates: Excellent product knowledge of Cantonese Noodles & Congee; understanding of HACCP standards and guidelines.

• Education: Secondary school diploma or equivalent

• Language Ability: Good in Cantonese or Mandarin, basic English

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

台灣菜助理主廚 Chef de Partie – Taiwanese Cuisine (ID: 3948BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級台灣菜餐廳的廚房工作經驗

• 技能 / 證書：對台灣菜餚瞭如指掌；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語及廣東話或普通話

• 電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs. 

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Taiwanese restaurant

• Knowledge/Certificates: Excellent product knowledge of Taiwanese cuisine; accurate knife skills; understanding of HACCP standards and guidelines

• Education: Secondary school diploma or equivalent

• Language Ability: Good in English and Cantonese or Mandarin

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

火鍋助理主廚 Chef de Partie – Hot Pot (ID:3952BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級火鍋餐廳的廚房工作經驗

• 技能 / 證書：對廣東及四川火鍋瞭如指掌；刀工精確熟練；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語及廣東話或普通話

• 電腦應用：基本程度 

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly 

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Hot Pot restaurant

• Knowledge/Certificates: Excellent product knowledge of Hot Pot; accurate knife skills; understanding of HACCP standards and guidelines

• Education: Secondary school diploma or equivalent

• Language Ability: Good in English and Cantonese or Mandarin

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

日本餐助理主廚 Chef de Partie – Japanese Cuisine (ID:1770BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級日本餐廳的廚房工作經驗

• 技能 / 證書：對日式料理瞭如指掌；刀工精確熟練；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語及廣東話或普通話

• 電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Japanese restaurant

• Knowledge/Certificates: Excellent product knowledge of Japanese cuisine; accurate knife skills; understanding of HACCP standards and guidelines

• Education: Secondary school diploma or equivalent

• Language Ability: Good in English and Cantonese or Mandarin

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方製麵主廚 Northern Noodle Chef (ID:1759BR)

主要職責：負責協助廚房的日常運作，並確保團隊成員能為賓客提供優質的麵類食物。

職位介紹

• 生產不同樣式的麵類、餃類及經過處理的食品，以滿足賓客的需要

• 監控食品生產過程以確保品質優質新鮮及供應充足

• 監控粥麵類食品的消耗量及大幅地提高資源容量和器械設備

• 以HACCP的標準去保存冷凍食品，並經常保持粥麵製造工場衛生清潔

• 保證食品和原材料的新鮮衛生

• 須作出倉儲管理，以確保供應充足

• 確保廚房及器皿清潔衛生

• 不斷地改善健康和安全指標

• 須協助和履行廚師長的工作

職位要求

• 工作經驗：具最少十五年於高人流量的餐廳的粥麵製造工場工作之相關經驗

• 技能 / 證書：對中式粥麵瞭如指掌

• 教育程度：中學畢業或同等學歷

• 語言能力：能操流利廣東話；基本英語

• 電腦應用：基本電腦 

Job Purpose: Manage the daily operations of the kitchen and deliver high quality noodles that exceed guests’ expectations.

Key Responsibilities

• Produce northern-style noodles, dumplings and semi-processed ingredients for noodle and congee dishes to fulfil guests’ orders

• Monitor the production process to ensure quality, freshness and sufficient supply of noodles and congee

• Monitor noodles consumption and maximise capacity of resources and equipment

• Maintain HACCP standards for dry and cold storage, and clean and tidy the kitchen and work stations

• Guarantee food and ingredients are fresh and hygienic

• Monitor stockroom storage levels to ensure sufficient supplies

• Ensure the kitchen and utensils are clean and hygienic

• Continuously improve health and safety standards

• Accept any other duties and responsibilities assigned by the Chef de Cuisine

Competencies and Requirements

• Experience: Minimum of 15 years’ experience in noodles and congee production in a high volume restaurant

• Knowledge/Certificates: Excellent product knowledge of Chinese cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese or Mandarin; fair English

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方製麵助理主廚 Assistant Northern Noodle Chef (ID:1728BR)

主要職責：負責生產高品質的粥麵給餐廳賓客

職位介紹

• 生產不同樣式的麵類、餃類及經過半處理的食品

• 監控食品生產過程以確保品質優質新鮮及供應充足

• 以HACCP的標準去保存冷凍食品，並經常保持粥麵製造工場衛生清潔

• 保證食品和原材料的新鮮衛生

• 須作出倉儲管理，以確保供應充足

• 確保廚房及器皿清潔衛生

• 不斷地改善健康和安全指標

• 須協助和履行廚師長的工作

職位要求

• 工作經驗：具最少十年於高人流量的餐廳的粥麵製造工場工作之相關經驗

• 技能 / 證書：對中式粥麵瞭如指掌

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話；基本英語

• 電腦應用：基本程度

Job Purpose: Produce high quality northern-style noodles and congee for restaurant guests.

Key Responsibilities

• Produce different varieties of northern noodles, dumplings and semi-processed ingredients for noodle and congee dishes

• Monitor the production process to ensure quality, freshness and sufficient supply of noodles and congee

• Maintain HACCP standards for dry and cold storage, and clean and tidy noodle and congee stations

• Guarantee food and ingredients are fresh and hygienic

• Monitor stockroom storage levels to ensure sufficient supplies

• Ensure the kitchen and utensils are clean and hygienic

• Continuously improve health and safety standards

• Accept any other duties and responsibilities assigned by the Northern Noodle Chef

Competencies and Requirements

• Experience: Minimum of 10 years’ experience in noodles and congee production in a high-volume Chinese restaurant

• Knowledge/Certificates: Excellent product knowledge of Chinese cuisine

• Education: Secondary school or equivalent

• Language Abilities: Fluent Cantonese; basic English

• Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

網絡安全工程師 Engineer - Cyber Security (ID:3706BR)

Job Purpose: Responsible for monitoring and reviewing the information security related products status and logs, ensures that IT divisional systems and services address security threats, risks, and attacks directed toward Wynn's business operations, staff, customers, and business partners.

Key Responsibilities

• Works with information security leadership to develop strategies and plans to enforce security requirements and address identified risks

• Act as a technical Subject Matter Expert (SME) on information security system development and best practices. Provides second support and analysis during and after a security incident

• Assists with risk assessment activities, including analyzing the results of audits to produce recommendations of acceptable risk and risk mitigation strategies

• Collaborates with Information Technology staff to develop remediation plans addressing identified vulnerabilities

• Review and analyze the reports and logs from security devices and computers to identify the legitimate uses vs. malicious activities and misuse of information and data

• Researches, evaluates, tests and recommends the implementation of new or updated information security technologies

• Participates in security investigations and compliance reviews, as requested by internal or external auditors

• Work directly with the Criminal Investigations team at Wynn and understand the importance and sensitivity of data collected

• Commonly used information security and cyber security tools, SIEM, SOAR, etc.

Competencies and Requirements

• Experience: Minimum 2+ years’ experience directly related to the duties and responsibilities specified

• Knowledge/Certificates:

• Strong analytical skills to analyze security requirements and relate them to appropriate security controls.

• Strong understanding of cyber security concepts, common information security tools, IP, TCP/IP, and other network administration protocols.

• Experience with planning, deployment, and operation of large enterprise security management tools such as IDS/IPS (network and host), advanced anti-malware (network and endpoint), DLP, encryption, anti-virus, SIEM, firewalls, identity management, NAC, etc.

• Specific knowledge of authentications technologies such as AD, LDAP, RADIUS, TACACS+, 802.1x, NAC, Microsoft Certificate Services, and PKI in general.

• Education: Diploma or degree in Information Technology field

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Familiar with hospitality systems management an advantage. CISP, CEH, OSCP, CPT, GCFA , CISSP, Security+ or equivalent certification preferred

主要職責：網路安全工程師負責監控和審查資訊安全相關產品狀態和日誌，確保 IT 部門系統和服務解決針對永利業務營運、員工、客戶和業務的安全威脅、風險和攻擊夥伴。

職位介紹

• 與資訊安全領導層合作制定策略和計劃，以執行安全要求並解決已識別的風險

• 擔任資訊安全系統開發和最佳實務的技術主題專家 (SME)。 在安全事件期間和之後提供第二次支援和分析

• 協助風險評估活動，包括分析審計結果以提出可接受的風險和風險緩解策略的建議

• 與資訊科技人員合作制定針對已識別漏洞的補救計畫

• 審查和分析來自安全設備和電腦的報告和日誌，以識別資訊和資料的合法使用與惡意活動以及濫用

• 研究、評估、測試並建議實施新的或更新的資訊安全技術

• 根據內部或外部審計師的要求，參與安全調查和合規性審查

• 直接與永利刑事調查團隊合作，以了解所收集資料的重要性和敏感度

• 常用的資訊安全與網路安全工具，SIEM、SOAR等

職位要求

• 工作經驗：至少 2 年以上與指定職責直接相關的經驗

• 技能 / 證書：

• 強大的分析能力，能夠分析安全需求並將其與適當的安全控制相關聯。

• 對網路安全概念、常用資訊安全工具、IP、TCP/IP 和其他網路管理協定有深入的了解

• 具備規劃、部署和操作大型企業安全管理工具的經驗，例如 IDS/IPS（網路和主機）、進階反惡意軟體（網路和端點）、DLP、加密、防毒、SIEM、防火牆、身分管理、NAC等

• 具備特定的驗證技術知識，例如AD、LDAP、RADIUS、TACACS+、802.1x、NAC、Microsoft 憑證服務和PKI

• 教育程度：資訊科技領域的文憑或學位

• 語言能力：良好的中英文書寫與口語能力

• 電腦應用：熟悉酒店系統管理優先。 CISP、CEH、OSCP、CPT、GCFA、CISSP、Security+ 或同等認證優先

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

收貨員Receiving Attendant (ID:1427BR)

主要職責：負責貨物收取、卸下；並按發票及收貨報告作出貨物運送及報帳等工作。

職位介紹：

• 負責貨物收取、按採購單核實來貨是否無誤

• 如遇來貨不符及損壞，須作出處理工作，包括文件上製作表格及保持單據記錄等

• 此外，亦須進行貨物送貨及退貨等工作

• 還須替有需要的部門進行退貨工作

• 須接受由收貨主任所委派的其作工作

職位要求：

• 工作經驗：曾具收貨工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操寫流利廣東話；懂簡單英語者優先考慮

• 電腦應用： 對電腦軟件MS Office(中英文版本)具中級程度瞭解

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

食品安全高級主任Senior Officer – Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: bachelor’s degree in food science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

食品安全主任Officer – Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: bachelor’s degree in food science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

永利臻享專員(數碼營銷推廣和電子商務) Specialist - Wynn Rewards (Digital Marketing and E-Commerce) (ID:3600BR)

主要職責

• 執行公司日常的數碼營銷推廣項目；支持永利網站、移動應用程序、信息亭和其他數碼平台的內容、整體外觀、功能以及活動方案的制定與執行

職位介紹

• 支持高級經理 - 數字營銷執行和啟動數字營銷計劃

• 與內部和外部設計團隊合作設計網站和活動創意

• 準備和策劃活動方案文件和創意，進行內容副本審查、校對和合同準備

• 支持網站和移動網站的日常運營，同時保持每個網站的整體外觀、內容和功能。 主動發現增強和改善客戶體驗的機會

• 在各種瀏覽器中對網站和/或其應用程序進行質量測試和故障排除

職位要求

• 工作經驗：至少 2-3 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道的相關經驗

• 技能 / 證書：

  • 具與供應商的談判技巧和經驗

  • 基本了解在線渠道指標、如何優化所有在線渠道的績效、詳細分析客戶行為數據以推動在線營銷策略和溝通改進

  • 良好的執行力關於網站維護、活動準備、日常運營和績效分析

  • 搜索引擎優化 (SEO) 知識

  • 有使用 HTML 和 CSS 建立網站的知識者優先

  • 有Photoshop等圖像編輯軟件實踐經驗者優先

• 教育程度：具學士學位畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：熟識Ms Office軟件操作，以及Photoshop 和AI並了解現有的社交媒體平台以及這些平台所提供的營銷機會

Job Purpose: Execute the company’s daily digital marketing initiatives and programs; support the daily operation of Wynn’s website, mobile apps, kiosks, and other digital assets on their content, overall appearance and functional, as well as campaign execution

Job description:

• Support Senior Manager - Digital Marketing to execute and launch digital marketing initiatives

• Work with internal and external design team on website and campaign creative

• Prepare and plan campaign program documents and creative, conduct content copy review, proof reading and contract preparation

• Support daily operation of the website and mobile site while maintaining the overall appearance, content, and functionality of each. Proactively identify opportunities to enhance and improve the customer experience

• Perform quality-test and troubleshoot the website and/or its applications in various browsers

Competencies and Requirements:

• Experience: Minimum 2 year of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising

Knowledge/Certificates:

• Strong negotiating skills and experience with strategic vendors

• Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements

• Good execution on website maintenance, campaign preparation, daily operation, and performance analysis.

• Knowledge of Search Engine Optimization (SEO)

• Knowledge of website building using HTML and CSS is preferred

• Hands-on experience with image editing software such as Photoshop is preferred

• Education: Bachelor’s degree or above

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office, Photoshop & AI

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

數碼營銷推廣主任 (社交媒體營銷)Officer - Digital Marketing (social media) (ID:2908BR)

主要職責

• 執行公司的日常數碼營銷舉措和計劃和從事媒體投資和活動執行工作

職位介紹

• 參與數碼營銷項目和活動從策劃到執行，尤其是付費媒體、媒體渠道公司等媒體項目

• 獨立開展基本活動並處理日常運營

• 聯絡和管理各方以確保及時、準確的實施

• 確保交付成果具有高質量並符合指導方針

• 協助廣告計劃準備、數據跟踪和報告

• 協助開展活動前分析和活動後評估

• 執行臨時任務

職位要求

• 工作經驗：具至少 2-3 年數碼營銷渠道、社交媒體、移動通信和在線廣告相關經驗

• 技能 / 證書：

• 對在線渠道指標的基本了解，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。

• 熟悉媒體和市場分析，包括消費者行為研究、競爭對手分析

• 對新媒體趨勢敏感

• 了解現有的社交媒體平台以及這些平台提供的營銷機會

• 數據分析知識

• 教育程度：具學士學位畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：精通MS Office，尤其是PPT和Excel

Job Purpose: Execute company’s daily digital marketing initiatives and programs; work on media investment and campaign execution

Key Responsibilities

• Work with internal and external design team on social platform and campaign creative

• Prepare and plan campaign program documents and creative; conduct content copy review, proofreading and contract preparation.

• Support daily operation of the social platform while maintaining the overall appearance, content and functionality of each. Proactively identify opportunities to enhance and improve the customer experience

• Liaise and manage different parties to ensure timely and accurate implementation

• Develop and produce monthly reporting for social platform, including data performance and analysis

• Work with agency on social platform daily operations.

• Maintain consistency of creative in line with the brand standard

• Perform ad hoc assignment

Competencies and Requirements:

• Experience: Minimum 2-3 year of relevant experience in digital marketing channels, social media, mobile communications, and online advertising

• Knowledge / Certificate:

• Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements.

• Familiar with media and market analysis, including consumer behaviour study, competitor’s analysis

• New media trend sensitive

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Knowledge of data analysis

• Education: Bachelor’s degree or above

• Language: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office, especially in PPT and Excel

Sous Chef – Southeast Asian東南亞餐副主廚 (ID: 3891BR)

主要職責

• 協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受

職位介紹

• 協助管理廚房的日常運作

• 監控消耗並最大化資源和設備的容量

• 與主廚合作創建每周行政午餐，每月，促銷和季節性菜單

• 監控廚房製作的菜餚的質量

• 確保廚房和用具清潔衛生

職位要求

• 工作經驗： 具最少十年於四、五星級東南亞餐廳的廚房工作經驗

• 技能 / 證書： 具有東南亞美食方面的優秀產品知識

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

• 電腦應用：基本程度

Job Purpose:

• Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to produce high-quality food.

Key Responsibilities:

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the Chef de Cuisine

• Monitor the quality of dishes produced in the kitchen

• Monitor inventory and order food stock to meet demand, within budget

• Accept deliveries and store food according to Company requirements

Competencies and Requirements:

• Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen

• Knowledge/Certificates: Excellent product knowledge of Southeast Asian Cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Basic

Chef de Partie – Southeast Asian東南亞餐助理主廚 (ID: 3892BR)

主要職責

• 須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

• 同時，亦須指導及激勵廚房隊伍，確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客享有超乎所想的體驗。

職位介紹

• 為每位賓客提供高品質的出品和服務

• 監督及協助廚房的工作流程

• 監測原料和配料的質量

• 按公司的標準儲存及冷藏食品，以保證新鮮衛生

• 定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

• 工作經驗：具最少八年於四、五星級東南亞餐廳的廚房工作經驗

• 技能 / 證書：對東南亞菜餚瞭如指掌；刀工精確熟練；了解HACCP的標準和準則

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好英語

• 電腦應用：基本程度

Job Purpose

• Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

• Motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.

Key Responsibilities

• Deliver high quality products to every guest

• Monitor and assist with the kitchen workflow

• Requisition raw materials and monitor ingredients for quality control purposes

• Guarantee food is fresh, hygienic, and chilled and stored according to Company standards

• Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

• Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen

• Knowledge/Certificates: Excellent product knowledge of Southeast Asian cuisine; accurate knife skills; understanding of HACCP standards and guidelines

• Education: Secondary school diploma or equivalent

• Language Ability: Good English

• Computer Skills: Basic

Chef de Cuisine – Chinese 中餐主廚 (ID:1387BR)

主要職責

• 控制廚房的運作，確保按時供應優質菜餚。 修改和創建新的菜單和菜餚。 最大限度地提高廚房同事的工作效率，並為團隊成員樹立榜樣。

職位介紹

• 按財政預算範圍內，施行經濟高效的日常運營

• 監控消耗量及大幅地提高資源容量和器械設備

• 與行政總廚合作設計月度和季節性菜單

• 確保廚房和設備的整潔及衛生，不斷提高健康和安全標準

• 監督廚房管理，並向管理層提交定期報告

職位要求

• 工作經驗：具至少十年五星級中餐廚房管理經驗

• 技能 / 證書：對中菜瞭如指掌及熟悉供應品定價

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好的廣東話及普通話

• 電腦應用：基本MS Office電腦軟件操作

Job Description :

Job Purpose: Control operations in the Wing Lei Palace kitchen and ensure high quality dishes are served on schedule. Modify and create new menus and dishes. Maximise the productivity of all kitchen staff, and set a good example to Team Members.

Key Responsibilities

• Manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the Executive Chef

• Ensure the kitchen and utensils are clean and hygienic, continuously improve health and safety standards

• Oversee kitchen administration and prepare and present regular reports to management

Competencies and Requirements

• Experience: Minimum of 10 years’ experience in a Chinese restaurant of 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of Chinese cuisine and pricing of supplies

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

Chef de Cuisine – Japanese 日本餐主廚(ID:1390BR)

主要職責

• 控制廚房的運作，確保按時供應優質菜餚。 修改和創建新的菜單和菜餚。 最大限度地提高廚房同事的工作效率，並為團隊成員樹立榜樣。

職位介紹

• 按財政預算範圍內，施行經濟高效的日常運營

• 監控消耗量及大幅地提高資源容量和器械設備

• 與行政總廚合作設計月度和季節性菜單

• 確保廚房和設備的整潔及衛生，不斷提高健康和安全標準

• 監督廚房管理，並向管理層提交定期報告

職位要求

• 工作經驗：具至少十年五星級日本餐廚房管理經驗

• 技能 / 證書：對日本菜瞭如指掌及熟悉供應品定價

• 教育程度：中學畢業或等同學歷

• 語言能力：能操良好的廣東話及普通話

• 電腦應用：基本MS Office電腦軟件操作

Job Purpose

• Manage the daily operations of the kitchen and ensure guests receive excellent food on time by leading, motivating and coaching the kitchen team to exceed guests’ expectations.

Key Responsibilities

• Manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the restaurant manager

• Monitor the quality of dishes produced in the kitchen

• Establish and monitor food quality goals

• Ensure the kitchen and utensils are clean and hygienic

• Prepare and present regular reports to management

• Oversee kitchen administration

• Continuously improve health and safety standards

• Accept any other duties and responsibilities assigned by management

Competencies and Requirements

• Experience: Minimum of 10 years’ culinary management experience in a Japanese restaurant of 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of 5-star Japanese cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English and Cantonese and Mandarin

• Computer Skills: Basic

Sous Chef – Japanese 日本餐副主廚(ID:1402BR)

主要職責

• 協助主廚管理廚房的整體運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房團隊出產高品質的菜餚。

職位介紹

• 監控消耗量並最大限度地使用資源和設備

• 與主廚協調，制定每月及每季的菜單

• 監控菜餚的出品質量

• 定期監察食物的準備工作，廚房成本，庫存水平和質量控制部分

• 按公司的標準輸送、儲存及冷藏食品，以保證新鮮衛生

職位要求

• 工作經驗: 具最少十年於四、五星級日式餐廳的廚房工作經驗

• 技能 / 證書：瞭解對日式菜餚

• 教育程度：中學畢業或等同學歷

• 語言能力: 能操良好廣東話、普通話及英語

• 電腦應用: 基本程度

Job Purpose

• Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to produce high-quality food.

Key Responsibilities

• Monitor consumption and maximise capacity of resources and equipment

• Create monthly and seasonal menus in cooperation with the Chef de Cuisine

• Monitor the quality of dishes produced in the kitchen

• Monitor inventory and order food stock to meet demand, within budget

• Accept deliveries and store food according to Company requirements

Competencies and Requirements

• Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Japanese kitchen

• Knowledge/Certificates: Excellent product knowledge of Japanese Cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Basic

BBQ Sous Chef 燒臘副主廚(ID:1777BR)

主要職責

• 負責協助燒臘廚師長處理燒臘製造工場的日常運作；同時亦須對製造工場的團隊成員作出領導、激勵及指導性工作，以確保團隊成員能提供優質的食品。

職位介紹

• 監控燒臘的消耗量及大幅地提高資源容量和器械設備

• 監控燒臘的生產過程以保證質量，新鮮度及有充分的供應

• 須作出倉儲管理，以確保供應充足，並在有需要時安排送貨服務

• 以HACCP的標準去保存冷凍食品，並經常保持燒臘製造工場衛生清潔

• 保證食品和原材料的新鮮和衛生

職位要求

• 工作經驗：具最少十五年於中式燒臘烹飪之工作經驗

• 技能 / 證書：熟悉中式燒臘菜餚

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話；普通英語

• 電腦應用：基本電腦

Job Purpose

• Assist the No. 1 BBQ Chef to run the daily operations of the BBQ Production kitchen and lead, motivate and coach the BBQ Production team to exceed guests’ expectations for high-quality BBQ.

Key Responsibilities

• Monitor BBQ consumption and maximise capacity of resources and equipment

• Monitor the production process to ensure quality, freshness and sufficient supply of BBQ

• Monitor stockroom storage and inventory levels to ensure sufficient supply and arrange deliveries when needed

• Maintain HACCP standards for dry and cold storage, and clean and tidy BBQ stations

• Guarantee food and ingredients are fresh and hygienic

• Continuously improve health and safety standards

Competencies and Requirements

• Experience: Minimum of 15 years’ experience in Chinese BBQ cooking

• Knowledge/Certificates: Excellent product knowledge of Chinese BBQ cuisine

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin; fair English

• Computer Skills: Basic

度假村訂房部接待員 Resort Reservations Agent (ID:3570BR)

主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。

職位介紹

• 以殷勤有禮的態度迅速接聽賓客的電話

• 清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務

• 須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)

• 把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率

• 輸入信用卡及禮卷資料到預訂系統

• 通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定

• 熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算

• 拓展從團體訂購至酒店營業部的銷售機會

• 當情況許可或有機會時，可協助銷售公司的餐廳及水療服務

• 須及時處理所有信件，並保持電子及手動存檔系統運作良好

• 保持PMS系統運作準確

• 須協助和履行訂房服務主任委派的工作

職位要求

• 工作經驗：具客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：優質的電話銷售及服務技巧

• 語言能力：能操及書寫流利的英語、廣東話及普通話

• 電腦應用：熟識MS Office及Outlook電腦軟件操作，能操作Opera電腦軟件系統者優先考慮

Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.

Key Responsibilities

• Answer all incoming calls promptly and courteously

• Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services

• Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)

• Identify sales opportunities and convert and upsell into sales of packages and promotions

• Input credit card and voucher details into the reservations system

• Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.

• Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets

• Channel sales opportunities from group bookings to the Hotel Sales Department

• Cross-sell and process restaurant and spa reservations when opportunities arise

• Handle correspondence promptly and maintain the electronic and manual filing systems

• Maintain accuracy of Property Management System (PMS) database

• Assist and perform duties assigned by the Supervisor – Room Reservations

Competencies and Requirements

• Experience: Previous customer service experience an advantage

• Education: Secondary school diploma or above

• Knowledge/Certificates: Telephone sales and service

• Language Ability: Fluent spoken and written Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Research Analyst - Corporate Investigations 企業調查分析員 (1078BR)

Job Descriptions

• Responsible for processing all employee background investigations and due diligence

• Conduct re-vetting background checks on employees who have been in the company over four years

• Verifying police clearances in Macau and liaise with the authority

• Answering and assisting the team members with any queries about police clearance applications

• Conducting research and analyzing data for any ad-hoc projects

• Maintaining the relevant in-house data and filing system

Competencies and Requirements

• Minimum 1 years’ experience in administrative field; previous work experience in related field preferred

• Bachelor’s degree or above

• Fluent in written and spoken English and Chinese

• Knowledgeable in MS Office, especially Excel and Word. Fast typist in both English and Chinese

意大利餐副主廚 Sous Chef - Italian Cuisine (永利皇宮)(ID:3865BR)

主要職責

協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受

職位介紹

• 協助管理廚房的日常運作

• 監控消耗並最大化資源和設備的容量

• 與主廚合作創建每月、促銷和季節性菜單

• 監控廚房製作的菜餚的質量

• 確保廚房和用具清潔衛生

職位要求

• 工作經驗：具最少十年於四、五星級意大利餐廳的廚房工作經驗

• 技能 / 證書： 具有意大利美食方面的優秀產品知識

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

• 電腦應用：基本程度

Job Purpose

Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.

Key Responsibilities

• Assist in the management of the kitchen’s daily operations

• Monitor consumption and maximize capacity of resources and equipment

• Create monthly, promotional and seasonal menus in cooperation with the Chef de Cuisine

• Monitor the quality of dishes produced in the kitchen

• Ensure the kitchen and utensils are clean and hygienic

Competencies and Requirements

• Experience: Minimum of 10 years’ experience in a 4-to-5-star Italian cuisine kitchen

• Knowledge/Certificates: Excellent product knowledge of Italian cuisine and pricing of supplies

• Education: Secondary school diploma or equivalent

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Basic

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

會計及固定資產文員 Clerk - General Ledger and Fixed Assets Accounting (永利澳門) (ID:730BR)

主要職責:須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹:

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求:

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識Ms Office軟件操作(中英文版本)和會計軟件應用

Job Purpose:

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities:

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements:

• Experience: Previous General Ledger or Accounts Payable experience in a large organisation

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

For enquiries, please contact us at (853) 8686 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技發展副總監 Assistant Director - IT Development

Job Purpose:

IT application development assistant director is responsible for planning, coordinating, supervising all activities related to the design, development, implementation of the application development department and analysis function. He/She manages multiple development teams supporting different applications of business areas. Being an application development assistant director directs and guides the managers, reviews different project requests, timeline and cost. He/She develops, distributes, supports, enforces, and integrates best practices and technology standards across the organization. He/She creates functional strategies and specific objectives for the teams and develops polices, procedures to support the functional infrastructure. He/She has deep knowledge of the management and solid knowledge of the overall departmental function.

IT software development department is commonly using Microsoft .NET core, C#, Angular JavaScript framework, Xamarin mobile framework, Git Repository and SQL Server database. Most of the in-house developed applications are web applications and mobile applications. In addition, Scrum development methodology is used for the development process, product backlog and issue log are kept in Azure DevOps platform. IT software developer is playing an important part in making a business more efficient and helping to provide a better IT service.

Key Responsibilities

• Assist director to direct the strategic development.

• Provide technology blueprints, roadmaps, optimization and migration strategies for future systems.

• Evaluates the viability of new technology product ideas and 3rd party systems/tools for implementation/use in future roadmap.

• Ensure application design to manage and maintain data security and integrity.

• Refine the development processes/practices to achieve better performance and deliver higher quality application from time to time.

• Mentor managers to implement best practices to motivate and organize their teams, enhance their works.

• Assure all deliveries are on-time, on-budget, high-quality and consistency.

• Adopt and implement the scrum development methodologies.

• Oversee the whole system design, integration, deployment and other technical aspects.

• Represent IT development team to assist requirement gathering and development of user stories.

• Analyze the business requirement, break down into development work items and estimate the efforts.

• Lead the discussion on how to implement the system features and design its implementation detail.

• Research, design, code, test, build and debug applications or integrations according to business requirements and specifications.

• Identify areas for modification in existing applications and enhance new features or system performance.

• Develop software prototypes that demonstrate the key features of the applications.

• Troubleshoot software issues and provide bug fix in timely fashion.

• Develop quality assurance procedures, test and evaluate new applications.

• Maintain and upgrade existing applications.

• Able to think alternative ways to accomplish the goals and evaluate solution that yield the best result. Keep trying if the solution is not yet identified.

• Have compassion to help others and work as a team tackles the challenges together.

• Liaise with project managers / end-users / operation teams to understand and define user requirements and system specifications.

• Recommend system changes, enhancements, and operational practicality.

• Document software specification, implementation guide, release notes and train users.

• Follow high standard development and security policies and procedures.

• Produce efficient code and high-quality deliverables based on thorough understanding of business requirements.

• Provide technical support during system development and production roll-out.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Able to work under pressure and tight timeframes to meet project deadlines.

• Able to work effectively both independently and as part of a team.

Competencies and Requirements

• Experience: Minimum 8+ years of software development experience in C#, .NET core, Angular JavaScript framework or Xamarin mobile technologies.

• Education: Diploma or degree in Information Technology field

• Knowledge/Certificates:

• Experience with Microsoft .NET core, C#, ASP.NET, Entity Framework core code first, LINQ, Web API, Active Directory authentication programming technologies.

• Experience with Web programming technologies - Angular, Typescript, JavaScript, Bootstrap, CSS, HTML, JSON, XML Schema, Open ID Connect, OAuth2, RESTful Web Service, Swagger.

• Familiar with Microsoft SQL Server Database Programming.

• Good object-oriented programming concepts.

• Experience on enterprise-scale and team-based development environment.

• Proven abilities to take initiative and be innovative.

• Willing to learn new technology.

• Basic understanding of Hotel and Gaming processes.

• Analytical mind with a problem-solving aptitude.

• Familiar with IT processes and procedures.

• Excellent verbal and written communication skills.

• Language Ability: Multilingual English/Mandarin/Cantonese preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Assistant Duty Engineer 副值班工程師 (1490BR)

Job Descriptions:

• Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system

• Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.

• Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed

• Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

Competencies And Requirements:

• Experience: Minimum of 3 years’ engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment

• Education: Secondary school diploma or above

• Language Abilities: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)

主要職責：

• 熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。

• 監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。

• 須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程

• 執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理

職位要求：

• 工作經驗：具最少三年工程維修工作經驗

• 技能 / 證書：熟識工程部運作及工作範圍，以及有關工具及設備運用

• 教育程度：中學畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office ，(熟識各種控制系統如PMS, BMS和AFA系統者優先)

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

REGENCY ART HOTEL 麗景灣藝術酒店澳門招聘

麗景灣藝術酒店位於氹仔優越臨海地段，為澳門別具風格的五星級藝術酒店，結合時尚、藝術及度假元素。我們提供完善的僱員福利配套，良好的事業發展機會及多元化的培訓計劃，誠邀有志投身酒店行業的您加入我們的團隊，發揮潛能並成就理想事業。

網址： http://www.regencyarthotel.com.mo/

Food & Beverage 餐飲部

• Food & Beverage Director 餐飲部總監

• Restaurants & Bar Manager 餐廳及酒吧經理

• Restaurant Assistant Manager 餐廳副經理

• Restaurant Supervisor 餐廳主管

• Senior Captain 高級餐廳領班

• Captain 部長

• Assistant Captain 副部長

• Waiter/Waitress 餐飲服務員

• Head Chef廚師主管

• Commis 1 中餐廚師

• Commis 2 中餐廚師

• Commis 3 中餐廚師

• Western Chef 西餐廚師 - 東南亞廚

• Dim Sum Chef 點心廚師

• Steward 管事員

• Clerk 文員

Front Office 前堂部

• Front Office Manager 前堂部經理

• Supervisor 主管

• Receptionist 接待員

Reservations 訂房部

• Clerk 文員

Housekeeping 管家部

• Housekeeping Supervisor 管家部主任

• Attendants 服務員

• Seamstress 縫紉員

• Public Area Cleaner 公共地方清潔員

Engineering 工程部

• Technician 技術員 ( 木工，油漆工，水電工，燒焊工)

Laundry 洗衣房

• Attendant 服務員

您可以通過以下渠道申請職位：

1. 電郵：hr@regencyarthotel.com.mo

2. 郵寄：Human Resources Department, 2 Estrada Almirante Marques Esparteiro, Taipa, Macau

3. 招聘熱線：853 8899 6998

有意應徵者請攜帶個人履歷、學歷證明、資歷證明、個人身份證明文件正、副本及近照，於辦公時間內親臨麗景灣藝術酒店人力資源部面談。

所收集之個人資料將絶對保密並僅作招聘用途。

CTM 澳門電訊招聘

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至：hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊有限公司誠聘以下職位：
Companhia de Telecomunicações de Macau invites application to the posts of:

Customer Service Executive, Customer Service Provision (Ref. 413)

Job Description:

• To handle work assignment for both installation & maintenance services

• To manage installation & maintenance appointment with external & internal customer

• To manage SLA and field resources

• To coordinate special event and compile service information for order delivery

• To provide analysis report to management on regular basis

Requirements:

• Degree holder

• Fluency in spoken/written Chinese and English

• Knowledge of Putonghua will be advantageous

• Good PC knowledge in MS office

• Good communication and organizing skill

• A good team player with strong ability to meet assignment and project deadline

助理倉務主任 (Ref. 552)

工作範圍：

• 整理貨倉存貨、規劃及補貨建議

• 負責分派、收集及搬運貨物

• 用電腦系統處理及記錄貨物交易

• 按公司訂下的質量規格檢查貨物

• 進行定期盤點

• 時刻保持倉庫安全、衛生及整潔及貨物完整

• 一般文書處理 (電郵溝通、Microsoft Office、文檔整理等)

職位要求：

• 中學或大專畢業

• 能操流利廣東話，中文書寫，懂英文為佳

• 持手動輕型汽車駕駛執照，具貨車駕駛執照更佳

• 體格強健、誠實可靠、有責任心、刻苦耐勞、可獨立處理倉務工作

Senior Clerk, Overseas Business & Partnership (Ref. 317)

Job Description:   

• To coordinate the establishment and testing of roaming services with overseas operators or carriers and negotiate international roaming agreements

• To compile statistical reports for operators, alliance and internal departments

• To keep record of tariffs up-to-date and perform card testing

• To provide administrative and clerical support to the team 

Requirements:

• Degree Holder in Business Management or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in spoken Putonghua

• Relevant experience in carrier business preferable

• Good PC skill

• Outgoing and well-organized

技術員，基建及接入 (供電系統) (Ref. 359)

工作範圍：

• 負責電訊大樓及戶外機站的供電及照明安裝及維修服務

• 為通訊設備，提供電源系統安裝及維修工作

• 為突發及緊急的電力故障，提供支援及協助

職位要求︰

• 高中畢業或技術相關學科的大學學歷

• 能操及書寫流利中英文

• 具基本低壓電力知識

• 具供電及照明工作經驗者，優先考慮

• 持澳門勞工事務局發出的初級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

技術員，基建及接入 (冷氣系統) (Ref. 266)

工作範圍：

• 負責電訊大樓及戶外機站的冷氣系統安裝及維修服務

• 為突發及緊急的冷氣系統故障，提供支援及協助

職位要求︰

• 高中畢業或技術相關學科的大學學歷

• 能操及書寫流利中英文

• 具冷氣系統工作經驗者，優先考慮

• 持澳門勞工事務局發出的初級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Officer, AI & Big Data Innovations (Ref. 598)

Job Description:

• To assist team manager in the implementation of AI & Big Data strategies for enhancing data-driven decision making across the organization

• Assist to formulate service pricing, strategic planning and performance review

• To prepare reports on findings and project status to management and stakeholders

• Understand the needs of customers and prepare business proposal

• To conduct product presentation tailored to customers’ requirement

• Assist to leverage data insights & build predictive models for supporting business objectives through innovative technologies

• To manage suppliers / vendors to meet business requirement

• To provide training and support to staff on AI and big data tools and methodologies

Requirements:

• Degree Holder in Computer studies / Business Information System or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Three years or above working experience related to data analysis or models build up

• Ability to convey technical concepts to non-technical audience

• Good knowledge of AI & Big Data services will be an advantages

• Good analytical skill and attention to details

• Good communication & interpersonal skill

Senior Clerk, Product Management (Ref. 566)

Job Description:

• To manage the performance, effectiveness and life cycle of company products via comprehensive and in-depth analysis

• To interpret data, information & analysis that support business growth & development

• To handle daily operation & regular reports

• To handle & take care operation issues

Requirements:

• Degree holder in Business or Management

• Fluency in spoken/written English and Chinese, fluency in Putonghua is an advantage.

• 1 to 2 years of experience in commercial sector

• Pro-active with good communication skill

• Good analytical thinking and organizing skills

• Knowledge / concept of inventory management is an advantage

• Awareness of CTM products & services is an advantage

General Manager, Corporate Reporting & Control (Ref. 597)

Job Description:

• Provide financial analysis and performance reporting to Senior Management, Board of Directors and Group Companies.

• Develop operating plans and forecasts, monitor financial performance and review with various departments on a monthly basis.

• Closely liaise with various departments to produce timely and insightful reports that assist in decision-making.

• Provide analytical support and assessment on capital investments with monthly progress monitoring and reporting.

• Liaise with the Group on internal audits & investigations, ensure the recommendations are properly and timely implemented by the relevant departments.

• Ensure the internal controls in the company are operating effectively and provide support to develop new control policies and procedures for improvement.

Requirements:

• Degree holder in Accounting / Finance or relevant disciplines

• Professional accounting certification like ACCA , CPA

• Fluency in spoken / written English & Chinese

• Fluency in spoken Putonghua is an advantage

• 5 years or more of managerial experience in finance / accounting / audit sector

• Strong leadership and communication skills

• High level of integrity and business acumen

信差 (Ref. 356)

工作範圍：

• 負責送遞公司日常往來文件

• 支援行政部日常工作

職位要求：

• 初中三程度或以上

• 能操及書寫中文, 懂英文更佳

• 具相關經驗優先考慮

• 與其他組員輪流在週末提供送遞服務

• 持輕型汽車及重型電單車駕駛執照

Technician, Service Operation Centre (Ref. 407)

Job Description:

• To provide support in Network Operations in the areas of mobile, fixed, data and internet networks

• To handle network faults and maintenance and give technical support for special events

• To assist in network planning and implement network expansion

• To monitor and improve the network performance and quality of services

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken/written Chinese and English

• Fluency in Putonghua will be advantageous

• To provide standby and call-out support during non-office hour including night period

• Holder of light vehicle or motorcycle driving license preferable

Officer, Purchasing (Ref. 568)

Job Description:

• To provide purchase support to internal customers especially on consumer products/service and general building/administration

• To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement

• To effectively manage the performance and services provided by suppliers for meeting business changing needs

• To achieve the best purchasing result by gaining / balancing competitive advantages under company policy and leveraging overall needs across different requirements from various sectors

• To prepare and deliver key purchase and recommendation report/presentation

Requirements:

• Degree holder in Business Administration

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 to 5 years of experience in purchasing or related market sector

• Good communication, analytical and interpersonal skills

• Good pro-activeness and independency

Project Manager, AI & Big Data Innovations (Ref. 544)

Job Description:

• To be responsible for planning and defining the scope, activities and priority of the project

• To prepare project budget, oversee, monitor and control budget expenditure

• To take care and keep track of documents and relevant information with regard to project timeline and cost estimation

• To monitor and report project status in accordance with the approved scope, timeline and budget

• To communicate closely with Project Sponsor and Stakeholders regarding changes and progress

• To perform risk analysis, address and manages the issues during implementation for the sake of project effectiveness

• To explore new solution and trends associated with the development of Smart City and 5G technology

Requirements:

• Degree holder in Information Technology / Computer Science or any related disciplines

• Fluency in spoken and written English & Chinese

• Fluency in Putonghua is an advantage

• 3 years or above experience in managing middle to large scale IT projects

• Sound experience in developing software or website

• Holder of PMP is an advantage

• Good communication, leadership & presentation skills

Senior Manager, IT Infrastructure (Network Administration) (Ref.593)

Job Description:

• To develop and maintain the architectural design for IT systems and network

• To manage systems and network performance monitoring and capacity planning

• To manage Cloud and related systems requirements and development

• To manage IT infrastructure projects, evaluate systems and network technologies for business requirement

• To develop and maintain policies, standards and procedures

• Provide technical leadership and escalation support for resolution of IT infrastructure incidents and problems

• Conduct implementation of network changes and upgrades

• Drive operational efficiency and maintain high standards on mission critical network operations

Requirement:

• Degree holder in Computer Science / Information Technology / Business Information Systems or equivalent

• Fluency in spoken/written Chinese and English

• 5 years of experience or more in design, implementation and support of mission-critical IP networks

• Experience in LAN/WAN/MAN architecture design, network topology design, data centre network design

• Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology

• Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage

• Strong writing skills of business requirements

• Sound experience in project management

Senior IT Specialist, IT Infrastructure (Cloud Services Management) (Ref. 594)

Job Description:

• To perform administration and support for IT managed services and Cloud services

• To perform incident response by 7x4 standby support

• To develop policies, standards and procedures

• To assist in design, management and perform implementation for IT services

• To assist in systems and network performance management

• To perform evaluation on IT systems and network technologies

• To perform drill testing and disaster recovery planning

Requirements:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering or related discipline

• Fluency in spoken / written English & Chinese

• 2 to 3 years of experience in administration of Windows servers, Linux, networking or public cloud

• Sound knowledge on security control, ISO27001 & ISO20000

• Experience in monitoring SNMP tools ; supporting email systems preferable

• Holder of MCITP, LPI or CCNA preferable

• Good communication and analytical skills

Senior Clerk, Planning & Development (Ref. 314)

Job Description:

• To assist in establishing partnership with external business parties

• To conduct business analysis for identifying market needs and potential business

• To monitor and analyze performance and procedures of existing products & services

• To work closely between internal department and external partners for implementation of new products and service enhancement

• To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services

Requirements:

• Degree holder in Marketing / Business / MIS or equivalent

• Fluency in spoken / written English & Chinese

• Creative, pro-active with good organizing skill

• Project Management or date analysis experience is preferable

• Strong sensitivity to telecommunication trends and changes

Account Manager, Enterprise Solutions (Ref No: 248)

Job Description:

• To lead and provide guidance to Senior Sales Executive in daily sales activities

• To sell and promote all products and services to corporate/business customers

• To achieve sales targets, provide value-added solutions to meet customer needs

• To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction

• Maximizing business opportunities from either existing or new accounts and securing customers from competitors

Requirements:

• Degree holder in Business Administration or equivalent

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 years or above experience at supervisory position in sales area

• Technical knowledge in telecom service will be advantageous

• Able to develop own customer base

• Result-oriented with strong communication skills

• Highly independent, self-motivated and enthusiastic

• Holder of valid light vehicle driving license

Technician, Data Network Development (Ref No: 585)

Job Description:

• Assisting in the design and development of IP network architectures and solutions

• Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

• Assisting in the planning and execution of IP network infrastructure upgrades and expansions

• Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

• Assisting in troubleshooting network issues and conducting root cause analysis

• Analyzing network performance monitoring and optimization activities

• Assisting in documenting network configurations, processes, and procedures

• Keeping abreast with industry standards, emerging technologies and best practices of IP networking

• Executing new IP network equipment acceptance and validation

Requirement:

• Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General knowledge of IP networking principles, protocols, and technologies

• Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

• Basic knowledge of TCP/IP and IP addressing

• Good communication and good team spirit to collaborate effectively with cross-functional teams

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

• Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

• Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

• Assisting in the implementation of mobile network and fixed network service strategies

• Supporting in service integration and delivery

• Monitoring and analyzing service performance metrics, identifying areas for improvement

• Assisting in the documentation and reporting of service development activities

• Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

• Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General understanding of IP network technology and routing protocols (OSPF, BGP)

• Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

• Basic project management skills to support service development

• General knowledge with mobile network technologies is a definite advantage

• Good ability to adapt to new technology in fast speed

• Good communication and team spirit

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

• To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

• To ensure all the maintenance works are carried out in accordance to the defined procedures

• To coordinate the maintenance related matters with customer's representatives

• To provide efficient response to the enquires from both internal and external customers regarding system status

• To perform timely update of system maintenance processes

• To carry out ad hoc installation works

Requirements:

• Degree holder in Electronics / Communications / IT or related engineering disciplines

• Fluency in both spoken/written English & Chinese

• Mandatory to work on shift basis

• Able to work at height

• Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

• 1 to 2 years of experience in providing helpdesk services is a definite advantage

• Good customer service concept and communication skill

• To provide non-office hour support and emergency call-out when necessary

Technician, Network Operations (Radio Network O&M) (Ref No: 493)

Job Description:

• To manage the Radio Access Network (RAN) operation and site administration

• To prepare data information for new site implementation

• To manage RAN inventory

• To provide support services for network incident issues

• To support special event operation and provide monitoring services during the event

• To provide emergency call-out and non-office hour support

Requirement:

• Degree holder in Telecommunications or equivalent

• Fluency in spoken/written English & Chinese

• Fluency in Putonghua will be advantageous

• Holder of light vehicle driving license

• 2 year working experience in handling radio network optimization

客戶服務主任，零售及中小企銷售發展 (Ref. 10)

工作範圍：

• 於銷售店內為客戶提供服務及推廣公司產品

• 收集客戶意見及把客戶諮詢轉為推廣機會

• 提出建議以改進銷售店運作及業務

• 支援店內行政工作

職位要求：

• 中學程度或以上

• 能操及書寫流利中英文

• 有客戶服務經驗為佳

• 良好人際關係及溝通技巧

• 具基本電腦知識

• 具電子及資訊產品潮流觸覺

客戶服務主任，聯繫中心運作及管理 (Ref. 282)

工作範圍：

• 於以專業態度接聽客戶來電及解問查詢，提供高效率的服務

• 準確瞭解客戶需求並給予適當的解答及指引

• 運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務

• 以專業及適當態度處理客戶投訴

• 透過熱線電話推銷公司的產品及服務

職位要求：

• 中學畢業， 大專或以上學歷為佳

• 能操流利廣東話及普通話

• 能以英語與客戶對答優先考慮

• 勤懇， 有禮， 良好溝通及表達能力

• 懂電腦文書處理及中文輸入法

• 具備良好中文書寫能力

• 輪班工作

• 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

• 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍：

• 為客戶提供光纖到戶服務包括安裝，維修及保養工作

• 為客戶提供高速寬頻，固網電話及專線之安裝及維修服務

職位要求：

• 中學程度或以上

• 能操流利廣東話，略懂英語及普通話更佳

• 具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗

• 良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件

• 具基本工業安全知識

• 良好客戶服務態度

• 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.

CHINA TELECOM 中國電信澳門招聘

中國電信社會招聘 2024

中國電信（澳門）有限公司在綜合資訊服務、智慧城市建設、互聯網+方面具有豐富經驗和領先優勢。為滿足 5G、雲計算等新業務發展的需要，誠邀優秀的本地人才加入！

網絡部

傳輸規劃建設項目技術主管

工作職責

• 負責網絡傳輸專業及局房專業的規劃及項目全流程運作

• 負責傳輸專業及局房專業相關商務採購實施

• 負責電路租賃方案計劃及採購

• 完成其他交辦事宜

職位要求

• 大學本科或以上學歷，通信工程或相關專業

• 具備3年以上傳輸項目管理經驗；熟悉傳輸網組網規範；有局房建設項目經驗優先

• 能獨立開展相關商務談判及招標和采購

• 具備PMP證書

5G核心網網络規劃建設項目技術主管

工作職責：

• 負責5G核心網絡規劃，含NSA/SA核心網、VOLTE核心網IMS、NSA漫遊規劃、SA漫遊規劃等

• 負責5G核心網相關建設項目的預算等全流程管理

• 負責5G專網需求的支撐及相關網絡部署

• 負責常規核心網絡規劃、建設、採購、項目組織等工作

• 負責5G網絡國際及內地漫遊的方案實施及落地

職位要求：

• 本科及以上學歷，電子、通信、計算機等專業，3年以上5G核心網絡規劃建設應用的相關項目經驗

• 熟悉4G/5G網絡組網的結構及網絡特點

• 熟悉招投標等採購流程，具有很強的文字功底

• 具備5G專網建設經驗的優先

• 熟練掌握核心網使用者容量模型、流量模型測算等

• 熟練掌握NSA/SA漫遊核心網組網及協商流程

雲計算運營技術主管

工作職責：

• 負責天翼雲、CTG雲的現場運營管理、硬件維護及資源管控

• 負責CT雲的運行維護，負責業務平臺上雲管理及調度

• 負責天翼雲上應用服務的技術支撐及運營管理

• 負責各雲管平臺的運營支撐及安全管理

• 負責雲網協同工作；負責雲計算運維平臺技術規劃與設計，負責架構的運算和演進

職位要求：

• 大學本科及以上學歷，雲計算或相關專業

• 3 年或以上雲計算相關工作經驗，獲得相關認證

• 熟練掌握JAVA，C/C++，GO，Python，Ruby等任一程式設計語言

• 具有Vmware/KVM/Xen等虛擬化技術或Openstack/Docker等來源產品開發、運維經驗者優先

• 較強的邏輯思維能力，良好的學習心態及溝通能力，能主動進行技術鑽研

行業拓展部

ICT 業務銷售主管

工作職責：

• 完成部門下達的個人年度銷售任務；

• 負責目標客戶ICT業務營銷，挖掘客戶需求，完善客戶洞察以及做好客情關係的維繫，負責目標客戶的行業數字化解決方案、標準雲網、安全產品等ICT方案及產品的營銷推廣工作；

• 負責ICT項目的招投標、商務談判、合同簽署、合同執行、項目收款、用戶問題處理等銷售相關工作。

職位要求：

• 大學大學本科或以上學歷，了解雲、網、IT系統等專業知識

• 具有2年以上行業銷售經驗以及2個以上大中型行業銷售成功案例

• 具有敏銳的市場意識、良好的應變能力、溝通表達能力，良好的開拓市場能力

• 具有良好的職業道德和職業素質，工作敬業、責任心強，有較強的創新和團隊協作精神

• 具有政府、金融、酒店以及教育等行業銷售經驗以及客戶資源優先

ICT系統集成項目技術主管

工作職責

• 負責ICT系統集成項目實施交付

• 複雜項目管理的整體統籌，協調組織以及項目進度、成本、範圍、質量、風險、採購等全方位管理

職位要求

• 大學本科或以上學歷，計算機等相關專業

• 具備3年以上ICT系統集成項目管理經驗，主導過大型ICT集成項目交付

• 具有雲網技術能力；具有軟件項目經驗優先

• 工作認真負責，具有良好溝通協調能力、學習能力

• 獲得項目管理認證證書者優先

網絡安全售前支撐技術主管

工作職責

• 負責網絡資訊安全類項目和標準產品技術支持

• 負責客戶網絡資訊安全類項目現場交付

• 負責客戶網絡資訊安全類項目一線響應服務支持

職位要求

• 大學本科或以上學歷，計算機、網絡通信、電子資訊等相關專業

• 具有2年以上IT系統集成及運維服務經驗

• 具有2個以上IT系統運維、資訊安全實施成功案例

• 具有良好的團隊合作精神和溝通能力

客戶服務部

服務質量提升業務主管

工作職責

• 負責定期召開服務質量提升會，對公司整體服務質量水準作出通報及分析

• 負責對不同管道收集客戶的聲音及意見作出詳細分析，制定服務質量提升計劃

• 透過每月服務質量提升會議，分析服務問題原因，提出改進服務的措施和建議，制定改善方案持續監控及實施

• 負責對已制定的改善方案客戶落實訂立服務改善項目及推進推動各部門執行及完成指定目標，配合公司各項政策調整進行客戶服務的安排

• 根據公司業務需求，制定場景的操作指引及制定統一前線的標準應對

• 負責推動各管道持續改善及提升客戶服務質量，持續提升客戶滿意度

• 根據服務質量的實際情況對評核指標作出合理調整

• 通過客戶投訴發現的問題，結合服務標準，對公司整體服務質量情況進行分析，落實改善方案，達到改善的目的

職位要求

• 大學本科或以上學歷

• 具有2年或以上客戶服務工作經驗，具有通信行業相關工作經驗者優先

• 具備較強的溝通能力、組織能力和判斷與決策能力

• 積極主動，能在壓力下獨立完成工作

綜合部

行政事務兼司機

工作職責

• 負責物業租賃等相關行政事務

• 負責行政外勤工作

• 完成部門交辦的其他工作

職位要求

• 大專或以上學歷

• 具有1年相關工作經驗優先

• 積極主動，認真負責

• 持有澳門汽車駕照，無不良駕駛記錄

銷售部

門市營業代表

工作職責：

• 在門市向客戶推介公司業務，並完成銷售任務

• 向客戶提供業務受理和諮詢、售後服務等

職位要求：

• 大專或以上學歷

• 對銷售工作有熱情，具銷售工作經驗者優先

• 廣東話和普通話流利，能使用英語交流優先

申請方式：

公司為員工提供在職培訓、進修津貼、年終雙糧、花紅、公積金、有薪年假、有薪病假、有薪（侍）產假、公眾假期、醫療保險以及通訊津貼等完善的薪酬福利待遇。有意者請將個人履等相關資料電郵至 hrmacau@chinatelecom.com.mo。查詢電話：2878 9288。

易研信息科技有限公司澳門招聘

易研信息科技有限公司由張榮顯博士於2010年在澳門創立，是一家以人工智能和數據驅動的創新型科技公司，提供精準數據、AI 工具和創新解決方案，目前在大灣區的香港、澳門、珠海橫琴及上海等地設有分公司和團隊。本公司在2024年獲得澳門特別行政區經濟及科技發展局「潛力型科技企業」認證，而大灣區的分公司分別獲得高新技術企業證書、高新産品證書，以及創新企業牌匾，目前擁有19項軟著及多項專利。

易研提供AI SaaS産品及定制化解决方案，核心産品包括社交聆聽及綫上預警系統、生成式人工智能寫作系統、AI 搜索引擎、一站式智能調研及活動管理平台、社交智能客服平台、AI agents 及 chatbots、品牌輿情洞察、社媒風險管理、多模態數據處理及數字化升級等全方位的社交智能解决方案等。

網址：https://www.ersinfotech.com/

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業務拓展主任

薪酬範圍：基薪(10,000-18,000) + 銷售獎金

工作地點：澳門

職位概述：

業務拓展主任將負責推動公司產品和服務的銷售，拓展新市場和客戶群體，並維護現有客戶關係。該職位將涉及從售前到售後的全方位銷售支持，確保客戶滿意度和忠誠度的提升。

主要職責：

• 市場拓展：

  • 探索和識別潛在客戶和市場機會，制定並實施有效的市場拓展策略。

  • 參加行業展覽和會議，提升公司品牌知名度。

• 銷售支持：

  • 管理銷售流程，包括潛在客戶的篩選、需求分析、產品演示、合同談判和簽訂。

  • 提供專業的產品知識和技術支持，解答客戶疑問，針對客戶需求提供定制化解決方案。

• 客戶關係管理：

  • 維護並加強與現有客戶的關係，定期進行溝通和反饋。

  • 收集客戶反饋，協助內部團隊改進產品和服務。

• 售後服務：

  • 確保客戶在使用產品和服務過程中的滿意度，解決客戶問題和投訴。

  • 協助客戶進行產品升級和培訓。

• 報告與分析：

  • 定期提交銷售報告，分析市場趨勢和競爭狀況，提供決策支持。

  • 與內部團隊協作，提供市場和客戶需求的洞察。

職位要求：

• 優秀的人際交往和溝通能力，能夠與不同層級的客戶建立良好關係。

• 具備良好的問題解決能力和團隊合作精神。

• 能夠適應快節奏的工作環境，並具備自我驅動力。

加分條件：

• 具有科技產品銷售經驗優先。

可享有社保、年終雙薪、績效獎金、退休基金、醫療保險、勞工保險、享受公司的其他福利（旅行+專業培訓+出席研討會），有薪年假7天或以上

申請方式：

有意申請者請將履歷發送至：info@ersinfotech.com，電郵主題請註明“應聘業務拓展主任”。

全職/兼職 - 電話訪問員

時薪：50/h，另設份數制(多勞多得)

主要職責：

• 負責社會民意訪問工作，全程電話完成，不用露面，無需外出，非推銷非廣告非保險

• 只需按要求致電住戶完成簡短問卷即可。

上班地點：皇朝區

上班時間： 午更14:00-18:00 晚更 18：00 - 22：00

※要求※

• 年滿18歲，澳門居民，流利純正廣東話，懂基本電腦操作及中文打字。

有意申請請加微信：ecjob_HR ，註明申請全職或兼職-電話訪問員

和記電話 (澳門) 有限公司澳門招聘

有關和記電話（澳門）有限公司

和記電話 (澳門) 有限公司 (澳門和記電話) 是一家領先的流動電訊服務營辦商，透過覆蓋廣泛的 4G LTE 和 3G 網絡，以「3」品牌為客戶提供高質素的話音及數據服務、具創意及多元化的流動通訊內容、國際長途電話及漫遊服務。澳門和記電話持續擴展網絡，其國際漫遊服務，遍及逾 280 個國家及地區，覆蓋範圍廣泛。澳門和記電話是和記電訊香港控股有限公司 (香港聯合交易所股份代號︰215) 的附屬公司，和記電訊香港控股為長江和記實業 (香港聯合交易所股份代號：1) 集團成員。

About Hutchison Telephone (Macau) Company Limited

Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).

Security Specialist

Responsibilities:

• Assist to develop and review IT security policies and implement security controls according to company policies and procedures;

• Conduct security risk analysis and risk assessment ;

• Review and setup the security architecture;

• Work with group internal audit team and compliance team to carry security assessment to IT area;

• Manage security incident and report incident to management ;

• Promote IT security awareness to company.

Requirements:

• Bachelor degree in Computer Science/ Information Technology or related disciplines;

• 7 Years of Experience in IT Security , IT audit and compliance is preferred;

• Proficient in security architecture and framework;

• Experience on Implementation of WAF, firewalls, IPS/IDS and SIEM will be an advantage;

• Good knowledge on Operating System of Linux and Microsoft Windows;

兼職文員

時薪：$50-$55

• 中學程度

• 懂電腦應用

• 負責數據輸入及文件歸檔

• 持澳門身份證及必須滿18歲或以上

• 刻苦耐勞及有責任心

• 需外出工作

Senior Engineer – Base Station Engineering

Job Description:

• Oversee and manage daily project rollout of Radio Access Network (RAN), including but not limited to site survey, proposal preparation, work order issue, commissioning & integration (C&I), and acceptance

• Manage and perform operations & maintenance (O&M) work for RAN

• Monitor & manage inventory, materials and budget for project rollout, O&M and commissioning & integration (C&I) works

• Work closely with the designated contractors for RAN related activities

• Facility management for Switching Centre / Data Centre

• Lead, coach and train up the team, to strengthen technical know-how of cell site engineering team

• Handle customer / landlord complaints

• Prepare regular management reports

• Provide prompt supports for special and major events out of office hours as required

• Perform ad hoc tasks as assigned

Job Requirements:

• Bachelor’s degree with proven track records in mobile network planning & operation for the local market

• Minimum 12 years’ relevant working experience in the Telecommunications industry, of which at least 8 years in mobile cell site engineering experience (installation, commission and maintenance), and at least 3 years at supervisory level

• Comprehensive hands-on experience of cell site facilities management

• Familiar with operating of different monitoring and measurement tools, including but not limited to EMS, NetAct, Spectrum Analyzer, TEMS, scanner and testing mobiles

• Good experience in establishment, commissioning and maintenance of Distributed Antenna System (DAS)

• Hands-on configuration and commissioning experience of L2/L3 switch and router

• Sound knowledge of IPRAN planning

• Previous exposure in operation (installation, commissioning & integration, operation & maintenance) of multiple generations and brands of mobile network equipment is a must

• Solid project management skills, capable of leading a technical team

• A self-driven team player with positive mindset and can-do attitude, able to work in a dynamic & fast-pacing work environment

• An effective communicator with good influencing skill, tactics in handling customers’ enquiries is added advantageous

• Ability to plan, execute and monitor project rollout

• Good command in written and spoken in English, Chinese and Putonghua

Account Executive (Corporate Sales)

Responsibilities:

• Assist to promote IT solution, mobile services and data products or other telecom services

• Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target

• Build up good relationship with account focal and top executives

• Co-ordinate with different departments to maximize business growth

Requirements:

• Secondary school graduate or above

• 1 years’ business sales experience, preferably in Telecom and IT industry

• Knowledge of telecom products and services is an advantage

• Proactive, self-motivated with commitment to achieve sales target

• Good communication and interpersonal skills

• Fluent in Cantonese, English and Mandarin is an advantage

兼職 - 業務推廣員 (多名)

時薪 $55-$60

工作內容：

• 協助公司推廣活動及產品介紹

• 具責任感、主動積極、熱誠有禮

要求：

• 持澳門身份證

• 應徵者必須滿 18 歲或以上

• 歡迎在讀大學生及家庭主婦

• 有銷售及推廣經驗優先

門市營業代表

工作內容：

• 於門市或展銷場地銷售和記電訊產品及提供售後服務

職位要求：

• 一年以上零售經驗

• 積極主動並具備良好推銷技巧

• 操流利廣東話、懂英語及普通話

Apply Now 申請方式：

We offer competitive salary package and career development opportunity.

Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.