Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Beauty Therapist美容師 (5 days work)

Responsibilities:

• Performs all massage, body treatments, and aesthetic services as certified or trained to do so.

• Ensures individualized guest service through acknowledging and responding to needs and expectations.

• Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment.

• Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order.

• Maintains proper supplies of professional products, towels, and other supplies in treatment rooms.

• Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities.

• Ensures proper stocking of all spa amenities, toiletries, and linen items.

• Assists members and guests with the use of sauna, steam, experience shower, etcetera.

• Handles guest complaints and solves problems to the degree possible.

• Works with related hotel departments to ensure efficiency in meeting guest needs.

• Contributes to the team environment by assisting spa colleagues in all areas.

• Follow all safety and sanitation policies.

Requirements:

• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people

• Proficient in Mandarin (verbal and written) with a second or third language is an asset

• Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended

• Diploma or degree in hospitality or related field is an asset

• Must be flexible in terms of working hours, and able to work with little or no supervision

• Immaculate presentation and grooming

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Supervisor 禮賓部主管 (5 days work)

Responsibilities:

• Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.

• Lead to ensure LQA standards are implemented and delivered to every guest.

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Good oral and written skills in Mandarin and English

• Familiar with LCAH processes or other loyalty program

• Strong organizational & leadership skills

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Good presentation, influencing skills

• Adaptable and flexible and able to embrace and respond to change effectively

• Effective management style, hands-on and approachable.

• Must be physically fit in order to lift and move luggage

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Service Agent-Front Office 前堂接待員
(Part time Job on Dec 2024 - Feb 2025)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Good customer services, communication and upselling skills.

• Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Chef

Responsibilities:

• Responsible for the efficient and effective operation of Culinary Department.

• Responsible for creative menus of all F&B outlets, including a luxury fine dining restaurant.

• Ensure all the dishes are designed, prepared, produced and presented with high standards, providing exceptional luxury experience to the guests.

• Coordinate effectively with F&B department and Sales, for profit maximization.

• Responsible for food hygiene, safety and quality in the hotel.

Requirements:

• Solid experience in international cuisine.

• Strong passion for the art of food design and preparation.

• Enthusiastic with exceptional and unique fine dining experience.

• Hands and heart on for fine dining events.

• Able to lead, motivate and develop an international team.

• Knowledge of HACCP.

• Preferably participation in restaurant renovation.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./VIP Club Agent (資深/索菲特行政樓層接待員)
(5 days work)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• 2 year experience in guest / customer service, or an equivalent working experience.

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.

• Proficient in the use of Front Office OPERA System.

• F&B operation experience is an advantage.

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

FO Supervisor 前堂主管 (5 days work)

Responsibilities:

• Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests.

• Ensure LQA standards are implemented and delivered to every guest.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible.

• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy.

• Be fully competent in all reception and cashier duties, and cover all shifts if required.

• Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication.

• Follow up on cancellations and no shows and late charge when appropriate.

• Liaise with Concierge to ensure swift baggage dispatch and collection.

• The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) year relevant experience in a similar position in a renown international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Analytical skills a must combined with creativity and initiative

• Excellent interpersonal & communication skills

• Service oriented with an eye for details

• Confidently able to resolve problems and make decisions

• Adaptable and flexible and able to embrace and respond to change effectively

Floor Supervisor 樓層督導員 (5 days work)

Responsibilities:

• Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.

• To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.

• To respond to paging and follow up where cleaning is needed.

• Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.

Requirements:

• Experience in HSKP for 2 years will be preferred have Housekeeping PA management working experience

• Familiarity Housekeeping chemicals and cleaning SOP

• Interpersonal skills to deal with talent issues

• Skill to communicate and coordinate

• Good logic and operational capability

• Skill to office software

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Technician 工程技工 (5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

• 以最有效方式進行維修，及時報告重大問題

• 充分利用工具和材料，以避免損壞及浪費

職位要求：

• 需具備三年以上相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 澳門居民優先

申請詳情：

如有意申請以上職位，閣下可：

將履歷電郵至 Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5天工作)

Responsibilities:

• Report the regular work to Assistant Director of Engineering and Duty Engineer.

• To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance train talent within department.

• To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Treat customers and colleagues from all cultural groups with respect and sensitivity.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 5 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally Fluent in English is encourage/required (depending on guest contact level)

• Some industrial experience is desirable

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr. Technician 資深工程技工 (5天工作)

Responsibilities:

• To execute all works assigned in accordance with the guideline and policies and procedures, especially in relation to fire and life safety.

• Be familiar with all the mechanical systems, its operating requirement and characteristics, so as to operate in strict compliance with requirement.

• To attend to guest request and complaints promptly and efficiently to avoid inconvenience or discomfort.

• To practice and make recommendations to engineer on energy conservation improvement.

• To perform all other duties as may be assigned by DIR of ENG， Asst. DIR of ENG

• To inspect all mechanical systems and make operation status records as per inspection list To correct and report operation deficiency, unusual events and safety hazards conditions to engineer To feedback and make recommendations to engineer for needs of system and plants modification, upgrading, methods of operation or repairs, etc. that could improve efficiency and productivity.

• To maintain tools and equipment properly and keep the workplace cleans and tidy.

Requirements:

• Good knowledge and hand on skills of mechanical system operation, repair and maintenance

• Knowledge and skill of repair and maintenance of laundry plant, kitchen equipment, pump, etc.

• Knowledge of water treatment testing / analysis

• Good knowledge of steam and town gas

• Technical vocational institute training in general mechanical repairs & maintenance

• Min2-3 years working experience in mechanical system preferably with hospitality industry

• Skill of lathe machine, shearing machine operation

• Skill of diesel oil generator maintenance

• Skill of electrical & gas welding will

• Skill of pipe work installation

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally

• Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Floor (Club Millesime) Supervisor 行政樓層主管(5 days work)

Responsibilities:

• To assist Club Millesime Manager to manage for all activities at the Club Millesime, lead the shift to complete the tasks.

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Be good knowledgeable with brand standard and implement it.

• To implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance with the operations manual.

• Maintains a steady flow of communication to Club Millesime Manager and other section supervisors.

• Make recommendations to management on equipment, work methods, supplies and decorations.

• Prepare and check various daily and monthly records and reports, and other reports as required.

• Supervises and guides Club Millesime Agent to ensure that hotel’s policies and procedure are adhered to.

• To assist manger to supervises Club Millesime operation and workflow to maximize guests’ satisfaction.

• To ensure all Club Millesime Agent adhere to the Hotel rules and regulation.

• To supervise and delegate duties to all Club Millesime Agent within the section and to prepare their work schedules as required.

• Observe associate’s performance and give the feedback or direct correctly, report their performance to the manager impersonality.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand

• PMS and Office software knowledge

• Excellent oral and written skills in Mandarin and English

• Excellent experience in both Front Office and Food & Beverage operations

• Familiar with LCAH processes or other loyalty programmer

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Administration Manager 行政事務經理

Responsibilities:

• Assist the Assistant Director in supervising the day-to-day operation of Administration and General Warehouse to ensure all related activities run as scheduled.

• Supervising the full spectrum of office administration functions including daily office administrative operations, procurement, inventory management, contract and documentation, etc.

• Assist in managing and supervising administrative staff and delegating tasks.

• Assist the Assistant Director in developing and periodically reviews and updates the Administration and General Warehouse policies and procedures.

• Assist in budgeting and financial management, including tracking expenses and preparing reports for the office.

• Conduct cost control review periodically in accordance with the company’s cost saving strategy.

• Maintain records and files, ensuring they are accurate and up to date.

• Provide administrative support to the office as needed, such as handling office correspondence, prepare and distribute internal communications and announcements, recording meeting minutes, etc.

• Perform other duties that may be assigned

Requirements:

• At least 5 years supervisory or managerial experience.

• Bachelor’s Degree in Business Administration or related areas.

• Knowledge of Procurement system.

• Advance knowledge in MS Excel.

• Good knowledge in business English and ability to prepare analytical reports in the appropriate format.

• Strong written and verbal communication skills with a keen sense of attention to details.

• Financial literacy in budgeting and expenditure monitoring.

• Ability to transition easily between collaborative and individual work styles.

• Multi-tasking abilities coupled with a positive attitude and discretion is essential.

• Independent, well-organized, responsible and pleasant personality

• Candidates with less experience will be considered as Assistant Administration Manager.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24JT294190

Senior Human Resources Officer – C&B 人力資源高級主任 (Ref: HRSOFR)

Key Responsibilities:

• Perform full spectrum in Compensation and Benefits including payroll and attendance operations, benefit management, headcount control and medical scheme etc..

• Assist in HRIS development and testing.

• Report on payroll expenses.

• Ensure wages and tax withholdings comply with regulations

• Support other assigned HR tasks and ad-hoc projects

Requirements:

• Degree holder in Human Resources Management or relevant disciplines.

• 5+ years relevant working experience in mid-to-large corporate which is using HRIS.

• Well-versed in Macau labour ordinances and related statutory regulations.

• Proficiency in office applications (e.g. MS Word, Excel, Powerpoint).

• A can-do attitude with strong interpersonal skills, and capable to deal with all levels of staff.

• Excellent communication and presentation skills.

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24FN372943

辦公室助理 Office Assistant (Ref: ADMOA)

主要職責：

• 負責一般辦公室茶水工作，如茶水間整潔，確保茶水間日常用品充足

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件， 銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助處理前台工作，如接聽電話、接待訪客等

• 協助處理其它臨時委派之工作

職位要求：

• 初中畢業或以上程度

• 3年相關工作經驗者優先考慮

• 能操流利廣東話

• 略懂英語及國語優先考慮

• 懂電腦操作及中文輸入法優先考慮

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• · 工作服裝及儀表需素雅、莊重、整潔

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1602-24FM501876 填寫好職位申請表

Food & Beverage Server餐飲服務員 (5 days work)

職責：

• 對食品和飲料菜單有很好的了解

• 及時準確地接受食品訂單、配送食品和飲料

• 以資訊豐富且有用的方式幫助客人了解菜單

• 遵守酒店政策、程序和服務標準

• 其他指派的職責

要求：

• 初中畢業或以上

• 學習能力強

Sr./Telephone Operator 總機接線生 (5 days work)

Responsibilities:

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Deliver all guests’ messages, mail and fax are handled and distributed properly.

• Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.

• Handle the room reservation during Reservation’s absence.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Seamstress 縫紉員 (5 days work)

職責：

• 負責縫紉制服。

• 保持及維護縫紉設備。

• 協助收發制服。

• 完成主管交予的工作。

• 縫補和修改員工的制服。

要求：

• 身體狀況和視力良好。

• 熟練縫紉機的操作。

• 對布料的分辨有很好的了解。

• 具有靈巧的縫紉手藝。

Sr./Guest Service Agent 前堂接待員 (5 days work)

Responsibilities:

• Provide front of the house guest services to guests.

• Attend to all arriving and departing guests.

• Maintain and update guests’ profiles accurately.

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Diploma or above in hospitality management.

• Good customer services, communication and upselling skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• Flexible work hours & overnight shift required.

Guest Relation Officer 賓客關係主任 (5 days work)

Responsibilities:

• Remains observant and responds to each guest who approaches the hotel.

• Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.

• Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.

• Review all loyalty/VIP guest incidents and ensure proper follow up is completed with the relevant departments.

• Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• At least 1 years of relevant experiences in luxury hotel

• Excellent interpersonal & communication skills

• PMS and Office software knowledge

• Adaptable, flexible and able to embrace and respond to change effectively

• Fluent in spoken English, Mandarin and Cantonese

Duty Manager 值班經理 (5 days work)

Responsibilities:

• Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.

• Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.

• Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.

• Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

• Minimum 5 Years’ experience in 5 star Luxury Hospitality required

• Strong experiences in Rooms division.

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Previous Accor experience and worked in Asia would be a plus.

Assistant Restaurant Manager 餐廳副經理 (5 days work)

Responsibilities:

• Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen

• Focus on achieving hotel profitability through revenue generation and effective cost controls

• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

• Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Requirements:

• Minimum of 3 years food and beverage management experience, preferably in the luxury setting

• A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing

• Strong oral and written communication skills in English and Chinese

• Ability to train and develop team members

• Ability to work effectively in a team environment and take initiative

• Excellent organizational, leadership & analytical skills

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Supervisor 餐廳主管 (5 days work)

Responsibilities:

• Direct and supervise the team in operations and service delivery according to hotel standards

• Provide quality service to guests and surpass their expectations

• Enhance the effectiveness of kitchen and services team; smooth operations of work section assigned

• Ensure the cleanliness of the restaurant, tableware and silverware are properly placed and set up

Requirements:

• High Diploma or above

• Minimum 3-5years relevant experience in Hotel or F&B industry, with at least 1 year in supervisory level

• Knowledge of western dining cuisine and wine is an advantage

• Service oriented with outgoing personality, self-motivated

• Good command of spoken English and Cantonese, Mandarin is desirable

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 餐廳領班 (5 days work)

Responsibilities:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.

• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.

• Supervise cash handling and banking procedures.

• Supervise the maintenance of service equipment.

• Monitor standards of guest facilities and services.

• Control stock and monitor security procedures.

• Assist with menu and wine list creation.

Requirements:

• Good oral and written communication skills

• Experienced in all aspects of restaurants service

• Hotel Restaurant Management graduate

• Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment

Application:

Interested parties are welcomed to:

• Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

• Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Project Coordination Manager (Ref: PRODCOMGR)

Responsibilities:

• Plan project timelines, manage resources, and keep track of multiple tasks.

• Organize and communicate all the details of projects, organizing coordinating meetings.

• Arrangements, preparing and updating reports and budgets.

• Project management and coordination with team members.

• Serve as a liaison between those Government Departments and the project manager.

• Assigning and monitoring daily tasks and communication.

• Reports and updates for the project manager.

• Site supervision/coordination and site measurement work.

• Checking of site setting out / land surveying/ alignment works.

Requirements:

• Diploma/Higher Diploma or above in Civil Engineering, Building Management/building study, Building service, or related disciplines.

• Minimum 8 years of experience in Civil/Building/Building Service works in Contractors or Consultants or Developers for projects.

• Min. 2 years or more on-site working experience for inspection of works/engineering works is an advantage.

• Able to work independently, overtime under pressure, and meet tight deadlines.

• High Professional Conduct and Integrity.

• Fluent communication skills in Mandarin, English, and Cantonese.

• Computer knowledge of AutoCAD, Adobe Acrobat, Photoshop, mircro soft in word/excel, micro soft Project is an advantage.

• Frequent travel to or stationed in Macau or Overseas when required.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1618-24DL334524

Director of Sales and Marketing (Ref: SMKTDIR)

Job Description:

We are seeking a skilled professional who can drive profitability and contribute to the growth of our organization. This role involves executing sales and marketing plans, analyzing programs, interacting with customers, supervising gaming hosts, and optimizing team strategies. Responsibilities include achieving revenue targets, providing program reports, understanding customer desires, and managing marketing budgets.

Responsibilities:

• Develop and implement a comprehensive marketing plans and sales strategy to drive customer acquisition, retention, and revenue growth.

• Lead and manage the sales and marketing team, providing guidance, coaching, and support to ensure high performance and achievement of targets; foster a collaborative and results-driven team culture within the organization.

• Develop and implement player development and loyalty programs to acquire new business, capture premium players and retain existing ones.

• Collaborate with cross-functional teams, including marketing and operations, to develop and execute integrated sales and marketing campaigns.

• Stay updated with industry developments, regulations, and compliance requirements, ensuring adherence to all relevant standards.

• Monitor industry trends, market conditions, and competitor activities to identify potential opportunities or threats.

• Drive continuous improvement in sales processes, policies, and procedures to enhance efficiency and effectiveness.

• Prepare and manage sales forecasts, budgets, ensuring cost-effectiveness and a strong return on investment

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred).

• Proven experience as a Sales Director or similar leadership role in the gaming industry.

• Strong track record of achieving sales targets and driving revenue growth.

• Excellent leadership and team management skills, with the ability to inspire and motivate a sales team.

• Exceptional interpersonal and relationship-building abilities to establish and maintain productive partnerships with clients and stakeholders.

• In-depth knowledge of the casino industry, including market dynamics, customer behavior, and regulatory requirements.

• Strategic thinking and analytical skills to identify market opportunities and develop effective sales strategies.

• Outstanding communication and presentation skills, with the ability to influence and negotiate at all levels.

• Ability to work in a fast-paced and dynamic environment, demonstrating resilience and adaptability.

• Frequent travel to or stationed in Macau when required.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Director of Sales and Marketing. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1612-24BL242799

Assistant Accounting Officer ( Ref : FA_ SACOFR) 助理會計主任

Key Responsibilities

• Accounts Payable function

• Including issuance cheques, input journal voucher and payment vouchers

• Assist prepare monthly financial reports and related schedules

• Other clerical duties and ad hoc assignment as required

Requirements

• Macau resident

• Secondary school or above, LCC Elementary Level or above.

• Previous accounting working expenses is preferred

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Typewriting

• Hardworking and numerate

• Mature, independent, responsible and able to be a good team player

• Immediate available is preferred

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1601-24BV014228

HR Coordinator (Ref: HRCOR) 人力資源協調員

Job Description

• Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.

• Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.

• Support all HR tasks and Ad-hoc projects

Requirement

• Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.

• Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage

• Well-versed in Macau Employment Ordinance and related statutory ordinances

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing

• Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage

• Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff

• Excellent communication and presentation skills

• Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718

Senior Marketing Manager 市場高級經理 (Ref: SMKTMGR)

Position Overview:

We are seeking a talented and experienced Senior Marketing Manager with at least 5 years of management experience in a related field. The ideal candidate should possess strong communication skills, be well-versed in all aspects of promotion platforms and have a deep understanding of the latest trends in social media marketing. Experience in casino marketing is preferred. The candidate will be responsible for developing and executing marketing strategies to engage target audiences, enhance brand awareness, and drive revenue growth.

Responsibilities:

• Develop and execute comprehensive marketing strategies to support the overall business objectives and targets. Continuously evaluate and refine marketing plans to maximize campaign effectiveness and ROI.

• Lead the planning, implementation, and evaluation of promotional campaigns with various partners across multiple channels. Proactively stay up-to-date with emerging trends and technological advancements in promotion platforms, ensuring familiarity and proficiency in their use.

• Utilize social listening tools to monitor brand mentions, industry trends, and customer sentiment. Analyze social media metrics and generate reports to assess the effectiveness of social media campaigns. Use data-driven insights to refine strategies and improve performance.

• Identify and collaborate with relevant influencers to amplify brand reach and engagement. Develop and manage influencer partnerships, including contract negotiation and performance tracking.

• Supervise and provide guidance to the marketing team, fostering a collaborative and high-performance work environment. Delegate tasks, set performance objectives, and conduct regular performance evaluations.

• Oversee brand positioning and ensure consistent messaging across all marketing channels.

• Conduct market research, competitive analysis, and customer segmentation to identify target markets, market trends, and consumer insights. Utilize data-driven decision making to optimize marketing strategies and tactics.

• Develop and manage marketing budgets, ensuring effective allocation of resources to achieve marketing goals and objectives.

• Maintain in-depth knowledge of the market, including competitive and regulatory landscapes, and proactively communicate and address potential issues as they arise.

• Collaborate cross-functionally with internal teams such as operations, finance, and sales to align marketing efforts with organizational objectives. Establish and maintain relationships with external stakeholders, including media partners and vendors.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field. Advanced degree is a plus.

• Minimum of 5 years of experience in a management position within the marketing field.

• Previous experience in casino marketing is highly preferred.

• Strong communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels.

• Proficient in market research, data analysis, and interpretation of marketing metrics.

• Exceptional leadership and team management abilities.

• Passionate and result-driven with a proven track record in marketing strategies, project management, and spearheading creative campaigns.

• Excellent written and verbal communication skills, with the ability to craft compelling content for different marketing channels and managing multi-media projects.

• In-depth knowledge of various social media promotion platforms and marketing channels, including but not limited to Facebook, Instagram, Youtube, TikTok, and Xiaohongshu.

Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Senior Marketing Manager specializing in social media. It may be modified as per the specific needs and requirements of the organization.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-24AT233788

Assistant Property Officer (Ref: PROPAOFR) 物業管理助理主任

工作職責：

• 負責協助主管處理物業的日常運營，包括但不限於客戶投訴處理、維修維護、安全管理、設施保養等

• 負責監察各服務供應商提供的服務，確保能提供優質的服務供應

• 定期進行物業巡查以確保物業環境整潔、安全和舒適，維護物業形象

• 協助管理由公司營運的商業店舖及兒童遊樂中心及制作營運報告

職位要求：

• 具有物業管理文憑或相關專業資格證書

• 至少 3 年以上物業管理相關工作經驗

• 能操流利粵語、普通話及英語

• 具良好電腦操作及文書處理能力，熟練使用辦公軟件（如Microsoft Office）

• 具備良好的團隊管理及溝通能力

• 負責任及能夠承受壓力

• 熟悉物業管理相關法規政策，並有良好的實務操作經驗

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1608-23NV163830

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1603-23MV054124

Order Taker 接單員 (5 days work)

Job description:

• To handle and log all incoming calls. / inquiries related to Housekeeping operations.

• Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction

• Provide general administrative support to the Housekeeping team

• Keeps files and records in good order to enable you to locate information as requested.

Requirements:

• Minimum 1 year working experience in housekeeping or other related hotel operations

• Positive, helpful attitude and excellent telephone manner

• Strong oral and written communication skills, preferably in both Chinese and English

• Good computer skills

• Shift duty is required

F&B Clerk 餐飲文員 (Ref: FBCLK)

工作職責：

• 協助餐飲部門行政事務：

  • 部門內外溝通與協調

  • 行政資料管理

  • 會議記錄與執行追蹤

  • 執行企劃書、簡報等文件編輯

  • 資料歸納、分析、蒐集處理

• 完成工作時程表，管理行事曆，並負責會議協調與安排

• 準備會議議程，參與會議並撰寫會議記錄

• 協助餐飲總監報表製作及分析

• 收發公文並處理會簽文件

• 完成餐飲總監交辦事務

職位要求：

• 工商管理或相關學科的學士學位持有者。

• 有文書經驗優先考慮

• 良好的英語和漢語（廣東話和普通話），書寫和口語能力。

• 懂電腦知識（MS office、Word、Excel）和中英文文書處理

• 工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1621-23HL541977 填寫好職位申請表

IT Support 電腦技術員 (Ref: ITSUPORT)

工作職責：

• 主要負責監控所有電腦系統以維持娛樂場日常運作。

• 負責操作行政辦公室和娛樂場內電腦軟件安裝和執行。

• 網絡基礎設施的維護和管理，包括參與一些專門項目任務。

• 硬件維修、電腦保養和更換設備等。

• 解決電腦故障問題，對軟件和硬件的用戶提供支援。

• 處理系統備份和恢復，清除及預防電腦病毒。

• 為終端用戶提供辦公室應用軟件培訓。

職位要求：

• 計算機科學，信息技術等相關高級文憑或大學本科畢業，具有相關工作經驗者優先考慮。

• 熟悉XP/ 7 / 8 / 10，微軟Office，TCP/ IP網絡，Windows域。

• 具有計算機編程知識者優先考慮。

• 能操流利廣東話及英語。

• 善於解決問題，有良好的溝通技巧和電話應對技巧。

• 自我激勵和對工作熱誠的團隊成員。

• 需輪班工作。

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1606-23HU075536

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1607-23HU254927 填寫好職位申請表

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

服務大使 Service Ambassador (Ref: VIPAMB)

工作職責：

• 主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。

• 為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。

• 協助接送客人穿梭往返碼頭及娛樂場酒店。

• 主動為客人解答查詢、提供適當協助及優質的客戶服務。

• 支援主管處理娛樂場場內之一般運作及文書工作。

• 協助貴賓廳辦理酒店入住手續。

職位要求：

• 具中五畢業或以上程度。

• 樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。

• 操流利的廣東話或普通話，懂基本英語應對更佳。

• 須二十四小時輪班工作。

• 有相關工作經驗者優先。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1614-23FN552215 填寫好職位申請表

冷氣技工 Technician (Ref: PROPTECH)

工作職責：

• 向值班工程師或組長匯報工作事項

• 負責公司物業範圍內一般機電工程之安裝、維修及保養工作

• 正確並有效地執行上級所委派的工作

• 協助執行工程任務及已計劃之維修項目

• 報行空調系統中日常出現的突發維修任務

• 需按照值班工程師所編排的更次依時上班

• 維持所有電機房及工作室之整潔

• 善用及妥善保管工作用具及耗材

職位要求：

• 需具備三年以上空調系統或屋宇設備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照

• 熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1618-23FQ492742 填寫好職位申請表

Property Manager 物業管理經理 (Ref: PROPMGR)

Responsibilities:

• Assistant to manage all aspects of assigned properties;

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

  • Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;

  • Risk Management on insurance, crisis preparedness and avoidance;

  • Legal Department on government regulation and legal matters at the property level;

  • Human Resources on employment related issues;

  • Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirements:

• Degree holder in Property / Housing / Real Estate Management or equivalent;

• At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;

• Customer-oriented, with excellent interpersonal and communication skill;

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297

F&B Manager 餐飲經理 (Ref : FBMGR)

Responsibilities:

• Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.

• Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.

• Assist to solve customer complaints & staff’s grievances in a timely and effective manner

• Establish staff training & establish succession plan for F&B Director.

• Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged

• Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)

• Undertake any other duties as requested by the Director of Food & Beverage

Requirements:

• Degree holder in hotel management, catering or related disciplines

• With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.

• Good command of both English and Chinese (Putonghua and Cantonese)

• Proficiency in MS office applications

• With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners

• High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782

Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任

Responsibilities:

• Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes

• Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication

• Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events

• Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content

• Support social media campaigns, digital marketing programs and content development

• Support on data consolidation, marketing intelligence report and other marketing reports as needed

• Provide administrative support to maintain the updated marketing information of the in-house media channels and website

• Perform any ad hoc project as assigned

Requirements:

• Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline

• Willing to learn, energetic, self-motivated, proactive and showing interests in social media

• Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure

• Good command of written English and Chinese

• Attentive to details

• Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23BK431753 填寫好職位申請表

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-22KU445866 填寫好職位申請表

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Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

WYNN MACAU 永利澳門招聘

我們誠邀有興趣加入財務部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊，實現專業發展路向，成就理想前程！

請於辦公時間星期一至五上午9時至下午6時致電招聘中心，亦可將個人簡歷發送到招聘郵箱：

永利皇宮招聘中心
(853) 8889 1188
jobs@wynnpalace.com

永利澳門招聘中心
(853) 8986 6222
recruit@wynnmacau.com

如欲了解更多職位詳情，請登入 wynncareersmacau.com

Wynn is hiring positions under Finance. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

Please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center
(853) 8889 1188
jobs@wynnpalace.com

Wynn Macau Recruitment Center
(853) 8986 6222
recruit@wynnmacau.com

To learn more about the opportunities at Wynn, please visit: wynncareersmacau.com

客戶關係管理兼職數據助理 Part Time Data Assistant - Customer Relationship Management (ID:3903BR)

主要職責

• 負責透過使用和分析資料、利用機器學習模型以及建立活動工作流程來支援行銷策略活動，以增強與目標受眾的客戶關係。

職位介紹

• 建立活動工作流程及開發

• 分析及開發最佳的活動工作流程

• 協助發現及解決與工作流程相關的問題

• 維護數據管道以支援活動工作流程

• 精通Python、SQL

職位要求

• 教育程度：電腦學和數據科學專業本科四年級或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：有使用 Python、SQL或其他機器學習/統計工具的經驗者優先

Job Purpose

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences.

Key Responsibilities

• To build the overall campaign workflow and development

• Analyze and develop optimized campaign workflows

• Assist to troubleshoot and resolve complex workflow-related issues

• Maintain data pipelines to support campaign workflows

• Competent in Python, SQL

Competencies and Requirements

• Education: Undergraduate Year 4 student or above in Computer Science and Data Science

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Prior experience working with Python, SQL, or other machine learning/statistical tool are strongly preferred

企業資訊管理專員Specialist - Enterprise Information Management (ID:3898BR)

Job Purpose

The EIM Campaign Specialist is responsible for supporting the CRM promotional campaigns, ensuring that all related data pipelines, Python scripts and campaign workflows running on the platforms (eg. Airflow, Adobe Campaign) are operational. This role involves supporting ETL processes to extract customer profiles and transactional data from various databases, including SQL Server, MongoDB, ClickHouse, and Redis etc. The specialist monitors data integrity, addresses inquiries from various departments, collaborates with marketing teams, and conducts quality assurance testing before production rollouts. The EIM Specialist will also address queries regarding CRM promotional campaigns from various departments and communicates vital information within the team while being available for on-call support and working shift schedules as required.

Key Responsibilities

• Provide support for data integration processes to ensure seamless Extraction, Transformation, and Loading (ETL) of data from multiple sources

• Ensure that all CRM promotional campaign scripts or workflow in the campaign platform like Airflow or Adobe Campaign etc are running smoothly and troubleshoot any issues that arise

• Actively monitor and validate ETL processes to maintain data integrity and accuracy

• Serve as the primary contact for inquiries related to CRM promotional campaigns from various departments

• Collaborate with marketing teams to understand campaign requirements

• Develop and execute test plans to validate data integration processes, ensuring all functionalities meet business requirements

• Perform quality assurance testing on all campaign-related scripts and ETL processes before rollout to production

• Maintain the performance of data warehouse/data lake environments by identifying and resolving conflicts or inefficiencies in data management

• Communicate essential information within the team to foster collaboration and maintain the knowledge base about promotional campaign and the experience of the related support cases

• Availability for on-call support during critical production issues related to CRM campaigns

• Willingness to work on shift schedules as required to provide continuous support for CRM campaigns

Competencies and Requirements:

• Experience: Minimum 1 years working in an IT related position

• Education: Diploma or degree in Information Technology or a related field.

• Language Ability: Multilingual capabilities in English, Mandarin, and Cantonese preferred.

Knowledge/Certificates:

• Knowledge of SQL queries, SQL Server Integration Services (SSIS), Python programming are required

• Understanding of database management systems and ETL (Extract, transform, load) framework

• Experience with Airflow for workflow management are significant advantage

• Strong analytical mindset with problem-solving aptitude

• Ability to work under tight deadlines both independently and as part of a team

• Willingness to learn new technologies and adapt to changing business needs

• Familiar with IT processes and procedures

• Excellent verbal and written communication skills

資訊科技營運專員 Specialist - IT Property Services (ID:3717BR)

主要職責

作為資訊科技中心的最前線聯絡人員，負責協助團隊成員作出解決電腦系統問題的支援服務，並為硬體和軟體系統提供技術支援。

職位介紹：

• 擔任資訊科技部門的代表，並滿足公司内部的需求

• 透過支援中心電話、電郵或其他通訊渠道，並迅速地處理詢問並提供解決方案

• 監察及維持服務紀錄，並確保完成支援服務

• 需對資訊科技部門的日常運作產生影響的問題作出及時更正及匯報

• 須與資訊科技相關的團隊協調安裝、設定及排除故障

• 根據資訊科技部門指引，確保設備獲得適當的檢查、記錄、分配、分發及處置

• 執行系統監控、檢查和預防性維護以維持服務的正常運作

職位要求

• 工作經驗：具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

• 教育程度：須具資訊科技領域的文憑或大學畢業學歷

• 語言能力：須操流利廣東話，普通話及良好英語

• 需輪班及能在娛樂場/渡假村工作

Job Purpose

The IT Property Services Specialist is responsible for contact ownership, provide first tier support and service request management through IT hotline, email or IT service counter. He/she is the front-line contact person for all internal business users on all issues related to IT systems and services, this position carries out duties to provide technical support on IT hardware, software and business systems.

Key Responsibilities

• Serve as the representative of the Information Technology Division to drive customer (internal user) satisfaction

• Provide IT technical support to our customers (internal user)

• Handle user incident / service requests over telephone, email, live chat, direct interaction or any other available forms of communication

• Maintain service request log and track all service requests till completion

• Escalate a critical issue that might cause concern to IT management

• Coordinate the installation, configuration and troubleshooting with relevant IT fulfillment team

• Follow the instruction of the IT asset management process to ensure the IT equipment is checked, recorded, assigned, distributed and disposed properly

• To perform system monitoring, health check and preventive maintenance to maintain services uptime

Competencies and Requirements

• Experience: Minimum 1 year experience directly related to the duties and responsibilities specified. Proven track record in project implementation, deployment and business application support

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

• Able to work on shift when required

• Able to work in entertainment/integrated resort

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

機電設備助理項目經理 Assistant Project Manager (MEP) (ID:3842BR)

主要職責

與設施部的跨職能團隊緊密合作協調，確保永利澳門和永利皇宮的外部和內部工作流程順暢。品質保證並提供解決方案以標準化兩個物業之間的維護和操作程序。並對設備進行全面的能源審計以改進。

職位介紹

• 按照制定的維護計劃，確保中央機房和HVAC設備、公用事業分配網路、一般機械設備和電氣系統等的操作和維護工作。

• 定期檢查並確保技術人員的工作嚴格遵循既定的政策和程序，特別是關於安全問題。

• 對設施和設備進行全面的能源審計，以發現改善機會。

• 分析公用事業消耗資料並優化公用事業使用率。

• 促進主要操作系統（如冷凍水機組、電力、HVAC等）的永續運作。

職位要求

• 工作經驗: 最少五年任職工程主任的經驗

• 教育程度: 機械或機電工程大專畢業或同等程度

• 語言能力: 能操良好廣東話和英語(能操普通話者優先)

• 電腦應用：熟識微軟辦公軟件(具CAFM系統經驗者優先)

Job Purpose

Work closely and coordinate with cross functional teams within the organization to ensure smooth external and internal work flows for both WM and WP. Quality assurance and providing solution to standardize the maintenance and operation procedure among both properties. Conduct comprehensive energy audits of facilities and equipment to identify opportunities for improvement.

Key Responsibilities

• Ensure the operation and maintenance works for the central plant and HVAC equipment, utilities distribution network, general mechanical equipment, and electrical systems etc. as per the developed maintenance program.

• Conduct regular inspection and ensure works by technician follow strictly the established policies and procedures, especially in regards to safety issues

• Conduct comprehensive energy audits of facilities and equipment to identify opportunities for improvement.

• Analyze utility consumption data and optimize utilities usage.

• To promote operating sustainability of major operation systems such as Chiller, Power, HVAC, etc.

Competencies and Requirements

• Experience: Minimum of 5 years of supervisory experience in Engineering or relevant fields

• Education: Mechanical or Electro-Mechanical Engineering diploma or equivalent

• Language Ability: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office (Experience with CAFM systems a definitive advantage)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部協調員 Housekeeping Administration Coordinator (ID:140BR)

主要職責：須為副管家提供行政、秘書及文書等的支援工作，協助及確保客房部運作順暢。

職位介紹：

• 為經理準備簡報會的資料和報告

• 準備所有信件，文件及複印件及提交有關客房部的表格

• 須負責輸入和翻譯文件，會議紀錄和監控存檔系統

• 監察辦公室用品的庫存

• 管理辦公室的文件、報告、信件、備忘錄、名片及其他有關業務的文件

職位要求：

• 工作經驗：具最少兩年於大型機構擔任協調員工作經驗

• 教育程度：中學或以上程度

• 語言能力：能操良好廣東話，普通話及英語

• 電腦應用： 熟識Ms Office軟件操作 (Word, Excel, PowerPoint and Outlook (中文及英文)

Job Purpose: Provide secretarial and clerical support to the Assistant Housekeeper and help ensure the smooth operation of the Housekeeping Department.

Key Responsibilities

• Prepares daily reports and relevant information for managers’ morning briefings.

• Handles telephone calls, updates and follow-up logs for requests from team members.

• Generates trace report for housekeeping and coordinates with Floor Supervisors or relevant team members for proper follow-up action and ensures all traces are completed accordingly.

• Raises maintenance and all other job order requests for Housekeeping team members to the relevant departments.

• Assists Floor Supervisors to reallocate room assignments for Guest Room Attendants via e-Housekeeping when required.

Competencies and Requirements:

• Experience: Minimum of 2 years’ coordinator or related experience in a large organisation

• Knowledge/Certificates: Basic Hospitality knowledge is preferred

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

縫紉員 Seamstress - Uniform Room (ID:436BR)

主要職責：須在主任的領導下進行修改，修補及檢查團隊成員的制服等工作，以及處　 理團隊成員所提出的要求。

職位介紹

• 運用縫紉機進行制服的修改及修補等工作

• 為團隊成員量度制服，確保及時完成制服修補的工作

• 對於制服的回收及丟棄須保持準確的倉存記錄

職位要求

• 工作經驗：具最少一年於五星級酒店從事紡織品製造或裁縫的工作經驗

• 技能 / 證書：具優秀的裁縫知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話，普通話及英語

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

廚房及洗衣房設備工程師 Engineer - Kitchen & Laundry (ID:3840BR)

主要職責

帶領技術團隊進行廚房和洗衣設備的維修和維護工作。確保高品質的維護工作按計劃進行並符合程序。協助經理管理團隊和工作計畫。

職位介紹

• 監督廚房和洗衣工程團隊進行所有廚房和洗衣設備的維護和維修工作。

• 規劃並分配工作訂單給技術人員，準備所需的文件和狀態報告供廚房及洗衣房經理/機械總監審查。

• 監控承包商的任何安裝、維修、維護和裝修工作，確保工作品質、程序和安全符合永利的標準。

• 執行工程的質量控制機制，包括健康和安全、維修保養、服務標準、化學品的使用和工具、設備的維護和處理

• 提出設備或工作程序的改進方案，以提高服務水平、生產率和降低成本

職位要求

• 工作經驗: 最少五年廚房和洗衣房設備維修經驗，且具兩年任職主任的工作經驗

• 技能 / 證書: 對於廚房和洗衣房的設備、工具和維修有深入的了解，熟悉建築行業、建築法規和本澳政府規章

• 教育程度: 大專畢業或以上程度

• 語言能力: 能操良好廣東話和英語(能操普通話者優先)

• 電腦應用：熟識微軟辦公軟件(認識BMS/CMMS系統者優先)

Job Purpose

To lead a team of technicians to perform repairs and maintenance of kitchen and laundry equipment. Ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Assist the Manager to manage the team and the work plans.

Key Responsibilities

• Supervise the kitchen and laundry engineering team to carry out maintenance and repair works for all kitchen and laundry equipment

• To plan and assign work orders to technicians and prepare the required documentation and status reports for manager/assistant director review

• Monitor any installation, repair, maintenance works, and renovation works by contractors, to ensure work quality, procedures and safety are as per Wynn’s standards

• Execute quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

• Propose improvement to installations or work procedures that lead to an increase of service level, productivity or cost reduction

Competencies and Requirements

• Experience: Minimum of 5 years kitchen and laundry maintenance experience, with 2 years in supervisor level

• Knowledge/Certificates: Deep knowledge of kitchen and laundry equipment, tools and maintenance. Knowledge of a range of building trades, building codes and local government regulations

• Education: Diploma or above

• Language Ability: Good Cantonese and English (Mandarin an advantage)

• Computer Skills: MS Office (BMS/CMMS systems an advantage)

貴賓服務副經理Assistant Manager - VIP Services (ID:188BR)

Job Purpose

Manage the daily operations of the VIP Services Team. Ensure the VIP guest experience is memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Supervise VIP Services Team and coordinate with other related departments (Bell, Door & Valet and Front Office) to deliver high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience

• Inspect VIP guestrooms, ensure VIP suites are prepared for guests’ arrival and special requests are followed up

• Know and understand the resort’s facilities and services

• Monitor guests’ preference profiles and track their likes and dislikes

Competencies And Requirements

• Experience: Minimum of 2 years’ restaurant or in-room dining experience and 1 year’s supervisory experience

• Education: Secondary school diploma or above

• Language Ability: Fluent English, Mandarin and Cantonese

• Computer Skills: Basic MS Office

代客泊車員 Valet Attendant - Bell, Door & Valet (ID:101BR)

主要職責

須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；憧英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements:

• Experience: Minimum of 2 years’ driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Ability: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

收益監控審計員 - 財務 Auditor - Income Control - Finance

主要職責

主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

工作經驗：具會計或金融業工作經驗者優先考慮

教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

技能 / 證書：熟悉審計工作

語言能力：操及寫流利英語、廣東話及普通話

電腦應用：熟識MS Office操作

Job Purpose

Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies And Requirements

Experience: Experience in accounting, finance or related business field experience preferred

Education: Bachelor degree in Accounting, Finance or related business field preferred

Knowledge/Certificates: Proficient in auditing knowledge and techniques

Language Ability: Good written and spoken English and Chinese

Computer Skills: Proficient in MS Office

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

技能 / 證書：須了解資料庫及數據分析

教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

語言能力：能流利地操與寫作廣東話/普通話及英語

電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

Education: Bachelor degree in IT, Finance, or related business field is required

Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

客戶關係管理高級分析員（活動自動化和開發）Senior Data Analyst (Campaign Automation and Development) (永利澳門)(ID:3787BR)

主要職責

• 透過主動識別流程來改善機會和開發創新解決方案，在推動活動成功方面發揮至關重要的作用。

職位介紹

• 分析業務需求並運用批判性思考來發展最佳化的活動工作流程

• 使用Python 和SQL 設計和實作強大且可擴充的工作流程解決方案

• 設定和設定 Airflow 環境以簡化工作流程管理

• 與跨職能團隊合作，收集見解並使工作流程開發與業務目標保持一致

• 主動識別流程改善領域並提出資料驅動的解決方案

• 開發和維護資料管道以支援活動工作流程

• 持續監控並優化工作流程效能，以確保最高效率

• 檢視並解決與工作流程相關的複雜問題

• 根據業務需求和技術可行性向利害關係人提供專家指導和建議

• 記錄工作流程並維護全面的技術規範

職位要求

工作經驗：

• 擁有 3-5 年開發工作流程和資料管道的經驗，專注於業務流程優化

• 具備行銷自動化平台和資料視覺化工具的經驗

• 在推動流程改善和交付可衡量的業務成果方面擁有良好的記錄

• 有綜合度假村工作經驗者優先

知識及証書：

• 精通Python程式設計與SQL

• Airflow 設定、設定和最佳化方面的經驗

• 熟悉Linux作業系統和VSCode等開發工具

• 了解 DevOps 平台與實踐

• 了解敏捷開發方法以及在 Scrum 環境中工作的經驗

• 教育程度：電腦科學、工程、商業或相關領域學士學位

• 語言能力：能操流利廣東話及良好英語

• 電腦應用：熟識Ms Office 2003或以上軟件操作，懂中文打字

Job Purpose

• Play a crucial role in driving campaign success by proactively identifying opportunities for process improvement and developing innovative solutions

Key Responsibilities

• Analyze business requirements and apply critical thinking to develop optimized campaign workflows

• Design and implement robust and scalable workflow solutions using Python and SQL

• Set up and configure Airflow environments to streamline workflow management

• Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

• Proactively identify areas for process improvement and propose data-driven solutions

• Develop and maintain data pipelines to support campaign workflows

• Continuously monitor and optimize workflow performance to ensure maximum efficiency

• Troubleshoot and resolve complex workflow-related issues

• Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Document workflow processes and maintain comprehensive technical specifications

Competencies and Requirements

Education:

Working Experience:

• 3-5 years of experience in developing workflows and data pipelines, with a focus on business process optimization

• Experience with marketing automation platforms and data visualization tools
  Proven track record of driving process improvements and delivering measurable business results
  Work experience in Integrated Resort strongly preferred

Knowledge/Certificates:

• Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Language Abilities: Fluent Cantonese, Mandarin, and good English

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

財務分析員 Financial Analyst (永利澳門) (ID:2545BR) 

Job Purpose:

• Assist in preparing analysis and reports of different departments for management team

Key Responsibilities:

• Complete the daily, weekly and monthly reports of key performance indicators and market trends

• Maintain and design department’s statistical databases

• Understanding of industry and environment, math and theory, company’s P&L statements and IT systems

• Assist with ad-hoc and special projects

• Other duties and responsibilities assigned

Competencies and Requirements:

• Experience: 2 years finance experience

• Education: Bachelor degree in Finance, Accounting, Actuarial or Business

• Language Ability: Good written and spoken English and Cantonese

• Computer Skills: Proficient in MS Office (advanced Excel), PeopleSoft, Cognos and AS400 applications is an advantage

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

• Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.

• Plan and devise media budget allocation.

• Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.

• Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.

• Secure Top industry awards while explore and expand presence in broader award scenes.

• Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.

• Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.

• Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.

• Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.

• Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.

• Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

• Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.

• In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.

• Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.

• Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.

• Demonstrated ability to develop and execute successful marketing strategies and campaigns.

• Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.

• Experience in organizing media fam trips and media visit trips.

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.

• Experience in content marketing and developing content strategies is preferred.

• Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

• Work Location: Wynn Macau

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

• To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor the quality of food production and consistency on a daily basis

• Create monthly and seasonal menus in cooperation with the Restaurant Manager

• Develop and implement an innovative business strategy to maximize revenue and productivity

• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

• Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences

• Knowledge/Certificates: Excellent product knowledge of Italian Cuisine

• Education: Secondary school diploma or equivalent

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

Hotel Fortuna 財神酒店澳門招聘

財神酒店位於澳門最繁盛的新口岸區，毗鄰購物及商業中心臨立，交通便利，由酒店至澳門國際機場僅需十五分鐘車程，無論休憩或公幹，財神酒店誠為旅澳賓客之最理想選擇。

財神酒店一直視所有員工為重要的資產，提供優越的工作環境、完善的員工福利及晉升機會。歡迎加入我們的團隊，發展您的事業。

財神酒店招聘以下職位：

客戶服務員

• 負責提供接待服務，為客人辦理入住、退房等，具備較強的溝通協調能力、應變能力

• 有1年或以上工作經驗。

電腦技術員

• 負責酒店所有IT設備(例如：電腦/服務器/網絡設備等，操作技能）。

• 熟識網絡安全、交換機操作和指令，能熟練操作Windows server系統、Nas server系統及VMware server系統。

• 有團隊精神和責任心"

營業代表

• 負責將訂房資料錄入系統，協助客人查詢訂房資料。

• 聯絡旅行社，處理相關業務。

• 負責部門一般文書工作及日常報表。

餐飲服務員

• 熱情禮貌接待客人，負責落單及出餐，熟悉餐單上的所有餐品名稱和價格。

• 具優質客戶服務、優良的溝通和人際關係技巧。

廚師

工作內容及要求：

• 管理食材、烹調食物。

• 協助上司的工作，確保為客人提供優質的食物。

• 執行與職責有關的其他工作。

廚師助理

• 準備食材、烹調食物、維持環境安全、保持衛生。

工程部技工

• 負責酒店客房及員工宿舍的水電、木工維修工作。

申請方式：

提供完善福利包括︰優厚薪酬、有薪假期、醫療保險、晉升機會、當值膳食、在職培訓

可親臨財神酒店人力資源部領取或遞交表格，亦可將個人履歷及要求待遇連同近照寄至︰澳門新口岸廣州街 63 號 財神酒店 人力資源部

或電郵至︰hfpt@hotelfortuna.com.mo

查詢電話︰8790 2516

﹡申請人提供之全部資料絕對保密及只作招聘用途。

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、馬鞍山、尖沙咀、荃灣及將軍澳等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 履行戲院日常事務、售票、帶位、驗票和散場工作

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 戲院內所有操作安排及處理顧客查詢

要求：

• 具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

全職放映員

工作地點：氹仔

職責：

• 負責按編排準時播放電影及預告片

• 確保戲院內之燈光及音響設備操作正常

• 放映器材日常清潔、檢查及保養等

要求：

• 守時、具責任感及能獨立處理工作

• 高中畢業或以上程度，具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 具有基本中英文的溝通能力

• 輪班輪休，並需於假期工作

• 有團隊合作精神及對客戶服務工作有熱誠

• 能同時處理多樣工作，主動及能獨立工作

• 勤奮，守時，有禮及有責任感

• 有良好溝通技巧及人際關係

Film Programming Assistant

Responsibilities:

• Manage and plan daily, weekly and monthly film schedule of cinemas;

• Input schedule and corresponding ticket price data into ticketing system

• Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;

• Negotiate with distributor on booking terms and coordinate exhibition materials logistics;

• Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;

• Source or curate alternative contents for cinemas such as film festivals;

• Provide on-site support for cinema events;

• Perform other ad-hoc duties as assigned.

Requirements:

• University graduate

• Good command of spoken and written English, Cantonese and Putonghua

• Pleasant, proactive, highly organized, detailed-minded and able to work independently

• Good communication and interpersonal skills

• Love movies

• Be a good team player

• Immediate availability is preferred

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Provide key support to the Operations Manager on cinema operations related matters.

• Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.

• In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.

• Lead the team to deliver excellent customer service

• Handle enquires and complaints in a professional manner.

• Maintain all equipment and fixtures to ensure good working order and condition.

• General administration tasks / reporting.

• Support daily operations of the projection team.

Requirements:

• University or College graduate

• At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses

• In-depth knowledge of hospitality and customer service management will be a plus

• Self-motivated, customer-oriented, energetic, hardworking and presentable

• Knowledge in Microsoft Office & Chinese word processing

• Good command of both written & spoken English and Chinese

• Willing to learn and perform shift duty

• Candidates with less experience will be considered for the position of Assistant Theatre Manager.

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

申請方式：

有興趣者請將詳細履歷及要求薪酬或電郵至 cinemasemperor@gmail.com，標題及附件請註明應徵職位。

＊ 申請人提供之全部資料絕對保密及只作招聘用途 ＊

POUSADA MARINA INFANTE 皇庭海景酒店澳門招聘

皇庭海景酒店為一家國際標準評定的四星級酒店，並獲澳門環保酒店獎。座落於氹仔填海區，毗鄰「澳門銀河」綜合渡假城，與珠海橫琴隔江相望，坐擁舒適的湖畔景色，遠離塵囂，環境優越。酒店設有皇庭套房、海景套房及豪華客房等約300間，景致迷人。

酒店以人為本，致力為員工提供廣闊的發展空間。現為配合業務發展，誠邀有志投身酒店服務業之人仕加入我們的行列。誠聘職位如下：

財務部 Finance

• 出納主任 Cashier Supervisor

• 出納員 Cashier

前堂部 Front Office

• 接待主任 Reception Supervisor

• 資深客務接待員 Senior Reception Supervisor

• 客務接待員 Receptionist

管家部 Housekeeping

• 管家部主任 Housekeeping Supervisor

• 資深管家部服務員 Senior Room Attendant

• 管家部服務員 Room Attendant

中/西餐廳 Chinese Restaurant / Coffee Shop

• 餐廳主任 Restaurant Supervisor

• 部長 Captain

• 資深侍應生 Senior Waiter / Waitress

• 侍應生 Waiter / Waitress

• 廚師 Cook

• 廚房雜工 Helper

• 洗碗員 Dishwasher

工程部 Engineering

• 資深技工 Senior Technician

• 技工 Technician

• 油漆工 Painter

保安部 Security

• 管理員  Guard

對上述職位有意者請親繕履歷、近照及期望薪金，寄澳門氹仔蓮花海濱大馬路，皇庭海景酒店人力資源部收或電郵至：

recruit@pousadamarinainfante.mo

所有資料絕對保密

深井陳記燒鵝 (新濠影匯店) 澳門招聘

深井陳記燒鵝 (新濠影匯店)

香港深井燒鵝第一家，陳金盛於 50 年代創業以來，一直追求精益求精、不斷進步的香港精神，以獨特的醃製、處理手法，燒製出皮脆肉嫩多汁鮮美的燒鵝，創下日賣逾 2,000 隻燒鵝的驕人紀錄。 澳門分店更有燒鵝葡式炒飯、豉油王鵝腸、陳記一品鍋等特色美食，讓各國人士享受這份經年累月的精湛手藝打造而成的「香江好滋味」。

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1.  總廚

工作地點：澳門

每月薪金：$18,000

職責概要：

• 負責廚房的運作、食物質量控制、控制食物成本及菜牌標準，同時監理食材的採購工作。除了負責食物的烹調和製作外，還要負責廚房的衛生管理和清潔，確保廚房環境乾淨整潔，食物安全、衛生，維持公司盈利

2. 蒸爐廚師

工作地點：澳門

每月薪金：$14,100

職責概要：

• 負責所有用蒸爐烹調的菜式；預備食材；監控食材庫存；編訂每日餐單和設計使用蒸爐菜式；監控食物品質及環境衛生；管理廚房及蒸爐之運作，達成總廚的要求和公司目標，維持公司利潤。

3. 餐廳店長

工作地點：澳門

每月薪金：$16,500

職責概要：

• 保證餐廳的正確運作，與廚師長及員工溝通並完成當天任務目標內容和檢查昨日工作完成情況，巡視、檢查前廳、廚房工作準備情況、備貨情況及衛生狀況，在樓面指揮，協調工作，發現問題時盡快解決，安排員工值班等，亦要和廚師長溝通達成公司目標，增加公司收入。

4. 小菜廚師 (2位)

工作地點：澳門

每月薪金：$13,000

職責概要：

• 負責烹調小菜、監控食物品質，出品的速度及衛生, 以達致維持公司穩定收入。

5. 燒味廚師 (2位)

工作地點：澳門

每月薪金：$13500

職責概要：

• 負責所有燒味出品，準備及處理食材，醃製材料，另外會處理有關數量外賣訂單

6. 營銷主管

工作地點：澳門

每月薪金：$13,500

職責概要：

• 收集信息並協助制定餐飲銷售策略，並探索新的銷售機會以實現整體銷售分配目標

• 處理客戶投訴和查詢，以維持餐廳日常運作順利

7. 餐飲服務員 / 傳菜員（全職或兼職均可）

職責概要：

• 負責餐具擺設及客人用膳後的餐桌清潔及還原；

• 熟讀餐牌內的項目，準確地替客人點菜及送餐；

• 向客人提供殷勤的餐飲服務；

• 如遇有突發或未能處理的情況，即時向當值上級反映或尋求協助；

入職要求：

• 高中畢業或以上程度；

• 具團隊合作精神，富責任感及工作務實認真；

• 態度端正及儀容整潔；

兼職工作細則：

• 工作時間：12:00-21:00

• 時薪: MOP$55-60

申請方式：

有意者請將個人簡歷、聯絡電話及要求待遇，電郵至 shamtsengchankeemacau@gmail.com，標題請註明應徵職位，合則約見。

深井陳記燒鵝百老匯有限公司會保留應徵者的個人資料不超過二十四個月以供日後招聘用途。如集團的附屬或聯營機構在此其間出現職位空缺，集團會將閣下的申請交予有關單位/部門考慮。按個人資料私隱條例，閣下有權申請查閱或更改個人資料。若閣下欲行使以上之權利，請與人力資源部聯絡。

IKEA 宜家家居澳門招聘

你將會愛上宜家家居

我們是一群務實坦誠、熱愛家居布置的人，來自世界各地，背景各有不同，但卻有同一個目標：為大眾締造更美好的生活。我們以共同的價值觀實踐目標。這些價值觀是我們工作的基礎，也是共融關愛、開明坦誠文化的基石。我們提倡團隊文化，熱誠樂觀，歡迎與我們態度及價值觀相同的人才加入。

To know more about IKEA, please visit our company website at http://www.IKEA.com.hk/jobs

職位空缺 Job Openings:

兼職存貨及供應助理

這會是你嗎?

• 你擁有良好的分析能力

• 你成熟主動，有自信和獨立

• 你喜歡與人溝通和擁有良好的組織能力

• 你對家飾家品業充滿熱誠

• 你具備良好的英語、粵語和普通話會話及書面表達能力

• 你精通一般電腦運作(例如 MS Word 和 Excel)

• 你擁有中六或以上程度

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

你的日常工作

• 確保門市的存貨供應穩定、準確以及充足給客人選購以提高銷售額

• 因應存貨供應的問題與銷售團隊和貨倉進行協調

• 定期進行貨品盤點以確保存貨量準確無誤

• 協助銷售部門計劃預測貨品銷售量、分析及管理貨埸的銷售空間和訂購貨存

• 更新存貨系統以確保貨存量準確

我們團隊的使命

• 我們團隊主要於幕後支援，確保大眾能於貨場選購所需的宜家產品，並且利用我們於供應流程的專業知識來預測和訂貨， 將成本降到最低

兼職收貨助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你熟悉一般電腦運作

• 你擁有中五或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

你的日常工作

• 與配送中心協調及安排送貨和收貨等事宜

• 接收、盤點及處理所有進出分店之貨物及其文件

• 將貨物分類及使用正確工具安排上架

• 遵守宜家家居的健康及安全政策，預防受傷事故及貨物損壞

我們團隊的使命

• 我們團隊主要於幕後支援，確保大眾能於貨場選購所需的宜家產品並利用我們於供應流程的專業知識來預測和訂貨，將 成本降到最低

兼職修復部助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你擁有中六程度或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 對損壞的產品進行修復及安排修復後之銷售，或轉化為零件，盡可能挽回更多的價值，實踐宜家家居可持續發 展的理念

• 確保宜家家居所銷售的產品符合安全和質量標準，通過反饋幫助貨場提高產品質量

• 觀察貨場的潛在問題並帶領各部門積極預防產品損壞

• 維持完整及準確的存貨記錄

我們團隊的使命

• 我們的團隊致力減少浪費並保持產品質量，同時節省時間和金錢

• 為員工和顧客創造一個安全的環境，保護我們的資產和宜家品牌

兼職控制室助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你懂電腦操作如 Word、Excel 及中文輸入法

• 你擁有中六程度或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 負責店舖文書工作，訂購店舖及辦公室用品

• 跟進店鋪日常維修，有關保養以及店舖的清潔事宜

• 負責控制室訪客登記工作並按需要協助店舖接待運作

• 負責控制室運作(如廣播系統、人流統計系統及電話系統操作)

• 安排預訂會議室及確保會議室整潔

• 協助及處理店舖的突發事情

我們團隊的使命

• 我們的團隊致力確保店舖能夠順利運作，使各部門更有效率地完成自己的工作

• 引導宜家的業務發展，持續保持長期盈利能力

兼職設計部助理

這會是您嗎?

• 您對設計有基礎概念

• 您有敏銳的審美能力

• 您對家飾設計充滿熱誠

• 您擁有創新想法

• 您能夠畫畫並將其形象化和提出想法

• 您能夠在零售環境中工作

• 您喜歡與人溝通及重視團隊合作

• 您喜歡以客戶為中心和注重細節

• 您能操流利粵語及和一般英語

• 您熟悉使用相關軟件(如 AutoCad, SketchUp, Revit) 和一般電腦運作

您的日常工作

• 負責協助設計部處理日常的工作

• 與設計部同事合作，完成貨埸陳列轉換

• 在商品展示時需注意對顧客的安全性

• 熟悉店鋪的佈局和範圍特點，並用這些知識為店鋪解決問題，為顧客提供方便的購物體驗和反映本地居民對家居生活的需求

我們團隊的使命

• 通過產品展示出具宜家家居的視覺效果，從而增加顧客的到訪和留有深刻印象

兼職銷售助理

這會是你嗎?

• 你成熟主動，細心可靠及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠`

• 你能操流利粵語及一般英語

• 你熟悉一般電腦運作

• 你擁有初中或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 了解宜家家居產品的功能、本地市場以及顧客需求，為顧客介紹及建議合適產品及解決方案，從而提高負責部 門的銷售量

• 提供最佳顧客購物體驗，為顧客提供滿意的服務

• 確保貨場內貨品展示整潔、存貨充足及標價正確

• 使用系統分析銷售空間容量，以確保庫存充足

• 主動了解有關宜家家居的產品，解決方案，政策及操作程序的更新

• 確保以可靠，快速，準確和友善的方式為顧客處理付款 (現金，信用卡，宜家禮品卡)

• 提供快速的收銀服務，以確保每個顧客都對宜家家居留有良好印象

• 保持收銀處整潔，並確保櫃檯有足夠購物工具 (購物袋，包裝紙等等)

• 耐心解答顧客於付款時提出的各項查詢

• 將貨物分類及使用正確工具安排上架，以確保顧客隨時可以買到心儀的產品

• 遵守宜家家居的健康及安全政策，預防受傷事故及貨物損壞

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 提升產品銷量，並實現長期可持續盈

• 了解並滿足顧客現在和將來的需要和期望

• 利用我們於供應流程的專業知識來預測和訂貨，將成本降到最低

兼職餐飲部助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你重視團隊合作

• 你對製作美食充滿熱誠

• 你擁有中三或以上學歷

• 歡迎對零售及飲食業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 為顧客介紹及提供令人無法抗拒的宜家家居美食，確保顧客用餐愉快

• 按宜家家居的食品安全及衛生標準，準備食材及製作餐單上的美食

• 安全地操作各種廚房用具和設備及確保廚房時刻整潔

• 確保所有存儲位置整潔且所有產品都妥善存儲

• 確保食材存貨充足，以提供足夠食材制作食物

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 提供令人無法抗拒的宜家家居美食，並確保顧客於整潔的環境下愉快地用餐

兼職顧客關係助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你喜歡與人溝通及重視團隊合作

• 你對家飾家品業充滿熱誠

• 你能操流利粵語及普通英語

• 你熟悉一般電腦運作

• 你擁有中六或以上學歷

• 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

• 提供最佳顧客購物體驗，為顧客提供滿意的服務，從而吸引顧客再次到訪宜家家居

• 了解顧客需要，有效處理提貨，退換貨物，退款，顧客投訴及各項查詢

• 主動了解有關宜家家居的產品，解決方案，政策及操作程序的更新

• 了解如何組裝產品，從而為有組裝困難的顧客提供協助。當有需要時，為顧客安排零件更換

• 聆聽顧客的意見，並與部門分享，尋求改進空間

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 了解並滿足顧客現在和將來的需要和期望

申請方式：

有意者請將履歷電郵至 imacauhr@ikea.com.hk。如有任何查詢，歡迎致電 6262 1270

申請者提供之資料絕對保密，申請人之資料只供牛奶公司集團附屬機構或授權之代理人作招聘及甄選用途。招聘過程完 畢後，申請資料將被保留二十四個月作參考之用。本公司已備有一份「私隱政策聲明」，閣下如有需要可瀏覽公司網頁或 以書面形式向人力資源部索取有關資料。申請人如在遞交申請表後六星期內仍未接獲通知約見，其有關申請將被存檔， 以作日後同類型職位空缺考慮之用。

SANDS CHINA 金沙中國澳門招聘

金沙中國是澳門最大的綜合度假村經營商，於路氹金光大道上設有澳門威尼斯人®、澳門百利宮®、澳門巴黎人，以及澳門倫敦人® 等物業項目，同時擁有及經營位於澳門半島的澳門金沙酒店。公司旗下的各綜合度假村集合多樣化的娛樂消閒、商務設施及客運業務，包括大型會議及展覽場地、各式餐廳食肆、購物中心、於金光綜藝館、倫敦人綜藝館、威尼斯人劇場、巴黎人劇場、倫敦人劇場及金沙劇場舉行的世界級娛樂表演，以及來往港澳的金光飛航高速渡輪服務，堅定並持續地為建設澳門成為世界旅遊休閒中心貢獻力量。

金沙中國現時是澳門最大的私營僱主，一直致力為員工提供完善福利，構建和諧融洽的工作環境。此外，公司持續透過多元人才培育項目，助力澳門以及大灣區儲備綜合度假村行業人才。詳情請瀏覽金沙中國多元人才培育概況。

Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.

Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.

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現正招聘以下職位：

項目發展及管理 Development & Project Management

• 項目發展及管理部 - 高級工料測量師 / 工料測量師 Senior Quantity Surveyor / Quantity Surveyor

娛樂場營運 Casino Operations

• 角子機營運部 - 系統及規章制度經理 Slots - System and Compliance Manager

• 角子機營運部 - 技術員 Slots - Technician

• 角子機營運部 - 服務員 Slots - Attendant

• 娛樂場 - 項目及支援部 - 技術員 Casino - Project & Support - Technician

• 娛樂場 - 項目及支援部 - 助理 Casino - Project & Support - Project Assistant

• 管賬房 - 兌換員 Cage - Cashier

娛樂統籌部 Entertainment

• 高級技術員 Senior Technician

• 技術員 Technician

• 賓客關係專員 Guest Relations Officer

花藝營運部 Floral Operations

• 高級花藝師 Senior Florist

• 花藝師 Florist

金光旅遊部 Cotai Travel

• 旅遊顧問 Travel Consultant

客運統籌 Transportation

• 豪華轎車服務部 - 賓客關係專員 Limousine Services - Guest Relations Officer

• 穿梭巴士服務部-協調專員 Shuttle Services - Coordinator

娛樂場營銷 Casino Marketing

• 電話銷售部 - 電話推廣員 Telesales - Telemarketer

• 電話銷售部 - 電話推廣員 (兼職) Telesales - Part Time Worker

餐飲 Food & Beverage

• 御匾會餐飲服務經理/經理II Paiza Food & Beverage Manager/ Manager II

• 餐飲服務經理 - 餐廳 Food & Beverage Manager/ Manager II - Restaurant

• 餐飲服務主管 Food & Beverage - Lead

• 餐飲服務員 Food & Beverage - Server

• 廚師 Food & Beverage - Cook

• 收銀員 Food & Beverage - Cashier

• 管事主任 (餐飲清潔) Food & Beverage - Steward Supervisor

• 管事員 (餐飲清潔員) Food & Beverage - Steward

• 食品安全專員 Food & Beverage - Food & Safety Officer

保安 Security

• 保安員 Officer

• 保安員 - 控制室 Officer - Control Room

• 保安部 - 高級技術員 Senior Technician

行政範疇 Administration

• 商場管理部 - 當值經理 Mall Management - Duty Manager

• 廣告及品牌管理部 - 經理 Marketing Advertising - Manager

• 審計部 - 內部審計員 Audit Services Group - Internal Auditor

• 市場研究及策略部 - 兼職員工 Market Research & Insights - Part Time Worker

• 商場管理部 - 高級安全經理 Mall Management - Senior Safety Manager

• 商場管理部 - 商場設計事務專員 Mall Management - Design Specialist

• 財務部 - 分析審計員 Finance - Senior Analyst

• 電子商務部 - 高級經理 Ecommerce - Senior Manager

• 商場管理部 - 副經理(零售市場推廣) Assistant Manager - Retail Marketing

• 娛樂場行政部 - 博彩效益優化 - 高級分析師 Casino Administration - Gaming Optimization & Analytics Data Science Senior Analyst

• 娛樂場行政部 - 博彩規章制度專員 – 特別項目 Casino Administration - Casino Compliance Officer - Special Project

• 市場發展部 - 分析師 / 高級分析師 Market Development - Analyst/Senior Analyst

酒店營運 Hotel Operations

• 前台部 - 專職管家 Front Office - Butler

• 前台部 - 賓客關係專員 Front Office - Guest Relations Officer

資產與設施管理部 Asset & Facilities Management

• 副總工程師(供排水系統組) Assistant Chief Engineer(Plumbing & Drainage)

• 經理(酒店組) Manager(Hotel)

• 主任(防火安全組) Supervisor(Fire & Safety)

• 主任(平台組) Supervisor(Podium)

• 技術員(供排水系統組) Technician(Plumbing & Drainage)

管家部 Housekeeping

• 主任 Supervisor

• 調度員 Dispatcher

管家部公共區域 Housekeeping Public Area

• 主管 Head

• 主任 Supervisor

• 協調專員 Coordinator

制服部 Wardrobe

• 主任培訓生 Supervisor Trainee

• 服務員 Attendant

監察部 Surveillance

• 監察員 Operator

• 技術員 Technician

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APPLY NOW 快速申請職位：

查詢熱線：8118 6293

歡迎透過電郵發送個人履歷至 sclcareer@sands.com.mo，請註明申請職位。

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to macau.hr@sheraton.com
For requires, please call 8113 3332 .

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

企業品牌發展及市場推廣 Corporate Brand and Marketing

1. 高級經理 - 製作 Senior Manager - Production

2. 經理/助理經理 - 娛樂視聽Manager / Assistant Manager - Audio Visual

3. 助理經理 - 項目推廣及娛樂策劃 Assistant Manager - Events & Entertainment

4. 助理經理- 客戶關係管理及數據分析 Assistant Manager - Digital CRM and Analytics

5. 高級主任 - 數碼平台及創新 Senior Executive - Digital Platform and Innovations

6. 高級/ 主任 - 市場傳訊Senior / Executive - Marketing Communications

7. 高級/ 主任 - 品牌傳訊Senior / Executive - Brand Communications

8. 主任 - 娛樂視聽Supervisor - Audio-Visual

9. 技術員 - 娛樂視聽Technician - Audio-Visual

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零售及營運支援 Retail & Operations Support

1. 服務臺專員 - 零售營運 Concierge Officer - Retail Operations

2. 店鋪銷售助理 Sales Associate

3. 服務員 - 顧客服務 Attendant - Customer Service

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可持續發展部 Sustainability

1. 經理 - 可持續發展 Manager - Sustainability

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設施管理部 Facilities Management 

1. 技術員 - 冷氣系統 Technician - HVAC System

2. 技術員 - 木工、油漆工 Technician - Joiner & Painter

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旅遊服務部 Travel Services

1. 專員 - 外站服務 Ambassador - Outstations Services

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客戶專線中心Contact Center

1. 服務專員 - 電話服務 Service Agent - Teleservices

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客房預訂Hotel Reservations

• 服務專員 - 客房預訂 Service Agent - Hotel Reservations

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供應鏈 (資訊科技系統, 項目及物流營運) Supply Chain (IT System, Project & Logistic Operations)

1. Supervisor - Inventory Control 主任 - 庫存管控

2. Operator - Inventory Control操作員 - 庫存管控

3. Runner - Dock Operations送貨員 - 貨台運作

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酒店管家服務 Butler Services

1. 司膳員 Butler

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Learning & Development 培訓及發展部

1. 經理 - 組織發展及培訓 Manager - Orgranisational Development

2. 助理經理 - 培訓及發展 Assistant Manager - Learning & Development

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角子機營運部 Slot Operations

1. 服務代表 Service Representative

2. 技術員 Technician

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人力資源部 Human Resources

1. 經理 - 薪酬及福利 Manager - Compensation & Benefits

2. 專員 - 僱員關係 Officer - Employee Relations

3. 協調員 - 僱員關係 Coordinator - Employee Relations

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電子博彩運作部 Electronic Gaming

1. 服務代表 Service Representative

2. 技術員 Technician

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會計部 Finance & Accounts

1. 高級經理 Senior Manager

2. 經理–博彩審計 Manager - Gaming Audit

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保安部 Security

1. Supervisor - Shift Manager Operations - 值班經理 - 營運

2. Supervisor - Operations 主任 - 營運

3. Manager - System Control  經理 - 系統控制

4. Security Officer 保安員

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貴賓服務 VIP Services

1. 主任 - 貴賓服務Executive - VIP Services

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電話市場營銷 Telesales

1. 服務專員 - 電話市場營銷 Service Agent - Telesales

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餐飲部 - 新葡京酒店 Food & Beverage - Grand Lisboa Hotel

1. 行政餅房主廚 Executive Pastry Chef

2. 侍酒師 Sommelier

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審計部 Internal Audit

1. 審計員 Internal Auditor

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供應鏈 (營運及服務) Supply Chain (Operations & Services)

1. 助理經理 - 供應鏈 Assistant Manager - Supply Chain

2. 主任 - 供應鏈 Supervisor - Supply Chain

3. 專員 - 供應鏈 Officer - Supply Chain

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銷售部 Sales

1. 經理 - 銷售 (會展、商務及宴會) Manager - Sales (MICE & Corporate & Events)

2. 經理 - 宴會管理 Manager - Event Management

3. 主任 - 銷售 (會展、商務及宴會) Executive - Sales (MICE & Corporate & Events)

4. 行政主任 Administrator

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策略分析部 Strategic Analysis

1. 經理 (市場及銷售分析) Manager (Marketing & Sales)

2. 分析員 (商業及數據分析) Analyst (Business Intelligence & Database Analytics)

3. 分析員 (博彩) Analyst (Gaming)

4. 分析員 (市場數據分析及積效優化) Analyst (Market Research & Performance Optimization)

5. 問卷調查員 Surveyor

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 行政及法遵 (培訓) Manager - Administration and Compliance (Training)

2. 經理 - 臻尚業務拓展 Manager - Business Development

3. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

4. 主任 - 臻尚客戶拓展 Executive Host - Guest Development

5. 專員 - 臻尚客戶拓展 Host - Guest Development

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水療及康體部 Spa & Recreation

1. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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資訊科技部 Information Technology

1. 助理經理 - 前台系統方案 Assistant Manager - Front of House Solution

2. 高級分析員 - 質量保證 Senior Analyst - QA

3. 助理資料庫管理主任 Assistant Database Administrator

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 管家部調度員 Housekeeping Dispatcher

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酒店營運部 Hotel Operations

1. 主任 - 禮賓 Supervisor - Concierge

2. 服務員 - 禮賓 Agent - Concierge

3. 服務員 - 前台 Agent - Front Office

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餐飲部 Food and Beverage

1. 行政助理 - 餐飲 Administrative Assistant - F&B

2. 主任 - 食品安全及衛生 Officer - Food Safety & Hygiene

3. 助理經理 - 餐廳Assistant Manager - Restaurant

4. 葡萄酒侍酒師 Wine Sommelier

5. 主任 - 餐飲 Supervisor - F&B

6. 領班 - 餐飲 Captain - F&B

7. 茶藝專家 - Tea Master

8. 茶藝領班 Captain - Tea

9. 調酒師Bartender

10. 接待員 Host - F&B

11. 專員 - 電話銷售 Agent - Telephone Sales

12. 服務員 - 餐飲 Server - F&B

13. 總廚 (麵點) Senior Sous Chef (Noodle)

14. 高級助理總廚 (中餐 / 西餐 / 麵點) Senior Sous Chef (Chinese / Western / Noodle)

15. 主廚 (糕點 / 中餐 / 西餐) Chef de Partie (Pastry / Chinese / Western)

16. 助理主廚 (糕點 / 中餐 / 西餐) Demi Chef(Pastry / Chinese / Western)

17. 廚師 (中餐 / 西餐 / 日本餐) Commis Chef (Chinese / Western / Japanese)

18. 管事員 Steward

申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

海底撈火鍋澳門招聘

四川海底撈餐飲股份有限公司成立于1994年3月20日，以經營川味火鍋為主，是一個迎向挑戰、充滿活活力朝氣的公司，重視每一位員工的發展，積極培育人才；定期實施教育訓練、安排一系列專業課程，創造員工最大價值；在管理上，宣導雙手改變命運的價值觀，為員工創建公平公正的工作環境，實施人性化和親情化的管理模式，提升員工價值，再次熱誠歡迎您加入我們的行列，共同成長、攜手邁向國際化。

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全職 - 服務員（2 名）

月薪：MOP$13,000 - $20,000

• 男女不限

• 工作時間：13:00 - 22:00

**以上職位經驗不拘，享有全勤獎 $500，通宵班津貼 $500**

優厚福利：

包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅，更多福利詳情可面試諮詢。

申請方式：

有意者可將個人履歷電郵至：amhr@haidilao.com，標題請註明申請職位。

REGENCY ART HOTEL 麗景灣藝術酒店澳門招聘

麗景灣藝術酒店位於氹仔優越臨海地段，為澳門別具風格的五星級藝術酒店，結合時尚、藝術及度假元素。我們提供完善的僱員福利配套，良好的事業發展機會及多元化的培訓計劃，誠邀有志投身酒店行業的您加入我們的團隊，發揮潛能並成就理想事業。

網址： http://www.regencyarthotel.com.mo/

Food & Beverage 餐飲部

• Food & Beverage Director 餐飲部總監

• Restaurants & Bar Manager 餐廳及酒吧經理

• Restaurant Assistant Manager 餐廳副經理

• Restaurant Supervisor 餐廳主管

• Senior Captain 高級餐廳領班

• Captain 部長

• Assistant Captain 副部長

• Waiter/Waitress 餐飲服務員

• Head Chef廚師主管

• Commis 1 中餐廚師

• Commis 2 中餐廚師

• Commis 3 中餐廚師

• Western Chef 西餐廚師 - 東南亞廚

• Dim Sum Chef 點心廚師

• Steward 管事員

Front Office 前堂部

• Front Office Manager 前堂部經理

• Supervisor 主管

• Receptionist 接待員

Reservations 訂房部

• Clerk 文員

Housekeeping 管家部

• Housekeeping Supervisor 管家部主任

• Attendants 服務員

• Seamstress 縫紉員

• Public Area Cleaner 公共地方清潔員

Engineering 工程部

• Technician 技術員 ( 木工，油漆工，水電工，燒焊工)

Laundry 洗衣房

• Attendant 服務員

您可以通過以下渠道申請職位：

1. 電郵：hr@regencyarthotel.com.mo

2. 郵寄：Human Resources Department, 2 Estrada Almirante Marques Esparteiro, Taipa, Macau

3. 招聘熱線：853 8899 6998

有意應徵者請攜帶個人履歷、學歷證明、資歷證明、個人身份證明文件正、副本及近照，於辦公時間內親臨麗景灣藝術酒店人力資源部面談。

所收集之個人資料將絶對保密並僅作招聘用途。

mFood 澳門招聘

mFood 作為澳門優質的本地生活服務平臺，我們專注於本地數字化生活圈，推動澳門智慧城市發展，重新定義城市生活，讓生活更便利，更美好。憑藉優秀的海內外人才和科技創新能力，未來我們也會持續不斷為用戶提供更多的服務，為澳門人的美好生活不斷努力。

網址：http://www.mfood.com.mo/

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客戶專員 Account Executive

工作職責：

• 為商戶擬定並執行營銷方案，提升商戶營業額

• 負責整合各項資源，具備基礎數據分析能力、定期復盤運營效果

• 及時處理商戶的問題，提升與商戶的關係

• 完成公司安排的各項業績及工作目標，協助拓展市場

• 負責產品終端機的基礎維護及保修

工作條件：

• 大學以上學歷，市場營銷、企業管理、工商管理等相關專業畢業

• 至少具2年電子商務平台工作經驗

• 人際溝通能力強，善於整合內外部資源促成合作，勤奮並擁有強學習能力，善於分享

• 積極主動且具有一定抗壓能力，有較強的市場開拓和銷售能力，有責任心

• 具英語書寫及口語能力優先

工作地點：澳門

福利：

• 提供住屋津貼（非本地員工）及達標佣金

• 享受交通津貼及娛樂津貼

• 團隊不定時聚餐及出遊

有意者請將個人履歷、近照及要求待遇電郵至 sandychan@mfood.mo

市場策劃專員 Marketing Executive

職責：

• 協助銷售團隊進行行銷活動專案的策劃和實施方案

• 制定方案及并有計劃地與政府、銀行、及其他機構等進行接洽與營銷

• 負責品牌新聞、公關活動、品牌合作的策劃、線上、線下的推廣項目推進；

• 跟據指引協助與外部的合作，進行接洽媒體購買和投放包括傳統媒體及新媒體

• 根據公司行銷策略撰寫相關宣傳資料及傳播文案

• 負責社交媒體帳號的管理和維護及統計工具分析推廣效果以制定推廣計畫，提升品牌曝光

任職要求：

• 大專以上學歷，主修行銷、傳播、公共關係或具相關工作經驗優先考慮

• 市場觸覺敏銳、責任感強、注重細節、和良好的人際溝通能力

• 熟悉各大社交媒體平臺的使用 (Facebook、instagram、小紅書、抖音等)及數位廣告投放等工具

• 需具備出色的撰寫文案能力及維新思維

• 熟練使用Microsoft Office，能使用設計軟件者優先考慮

語言：粵語，英語，國語

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

葡國餐廳廚師

拿玻里比薩廚師 Macau chef

薪資： 20k-30k

工作職責：

• 製作傳統拿玻里比薩，包括準備生麵團、醬料和配料。

• 操作和維護木炭或燃氣烤爐。

• 確保所有比薩的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的比薩製作經驗，尤其是拿玻里比薩。

• 對食品安全和衛生有基本的了解。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 在義大利或認證的烹飪學校接受過正式的烹飪訓練。

• 熱愛傳統義大利烹飪和烘焙。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

麵包甜品烘焙師

薪資： 20k-30k

工作職責：

• 準備和烘焙各種麵包和甜品，包括但不限於：日式麵包、法式長棍麵包、甜甜圈、蛋糕等。

• 確保所有產品的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的烘焙經驗，尤其是日式和西式烘焙。

• 對食品安全和衛生的知識。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 有烘焙或糕點相關專業證書或學位。

• 對新烘焙技術和趨勢有熱忱的追求和學習。

• 有領導經驗或團隊合作經驗。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

商超業務拓展經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司整體發展規劃，完成新店拓展任務；

• 根據公司經營目標制定並實施行銷計畫，專案規劃，全面統籌專案落地、產品促進計畫，完成公司下達的銷售目標；

• 準確把握公司品牌定位，產品品牌定位，根據市場需求和變化、區域特性和市場資訊進行品牌策劃；

• 建立完善產品定價管理制度，包括價格目標管理、定價程式管理、調價程式管理、價格配套管理等相關制度；

• 負責產品定價，調價工作的跟蹤與評估，並隨時向公司彙報市場回饋情況；

• 負責收集、分析市場和競爭對手資訊，制定公司開發流程及開發標準完成區域商圈的調研，為零售店面開發專案提供策略依據，撰寫專案評估分析報告，確保實現公司業務拓展目標；

• 根據市場分析，開發產品，包括選品、詢價、比價、商務談判、樣品驗收、簽定合同等；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同行銷節奏選擇合適的供應商家商品排期和上架；

• 定期向直屬領導彙報新店計畫，確保新店的開發進度及定回饋﹔

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體系並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟蹤，根據銷售任務分配任務監督及輔導完成任務的情況，跟蹤各項運營數據；

• 負責公司所有零售平臺的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場行銷、管理類等相關專業；

• 瞭解澳門商超現狀與發展，社會和商業資源廣泛；

• 具有5年或以上連鎖行業開發工作經驗；

• 具備豐富的零售管道客戶資源及管道開發經驗優先﹔

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、行銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

商超運營經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司經營目標制定並實施營銷計劃，項目規劃，全面統籌項目落地、產品促進計劃，完成公司下達的銷售目標；

• 負責年度目標和預算，以及年度、月度銷售目標、售罄率目標、客單價指標、業績增長方案與促銷策略方案的製定與達成；

• 規劃組織各項運營活動，輸出及審核各項活動內容，配合公司零售業務資源，達成會員增長、銷售、毛利目標；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同營銷節奏選擇合適的供應商家商品排期和上架；

• 負責新品引進及滯銷品淘汰，優化商品結構，制定產品結構及價格體系，控制採購風險；

• 按照公司對品牌在市場定位的要求，在產品選品方面進行嚴格監控和審核；

• 建立商品分層體系，根據不同消費場景進行推送；

• 建立完善產品定價管理制度，包括價格目標管理、定價程序管理、調價程序管理、價格配套管理等相關製度；

• 負責產品定價，調價工作的跟踪與評估，並隨時向公司匯報市場反饋情況；

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體係並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟踪，根據銷售任務分配任務監督及輔導完成任務的情況，跟踪各項運營數據；

• 負責公司所有零售平台的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場營銷、管理類等相關專業；

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、營銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

外賣專送員

路氹區 & 澳門區 (全職車手/兼職車手多名)

工作地點：路氹區、澳門區

崗位職責：

• 按照公司配送流程準時完整地把餐品送到顧客手上;服從管理，配合公司的工作安排；以客為本。

任職要求：

• 全職/兼職車手需手持有澳門居民身份證，有電單車及持有澳門電單車駕駛執照;

• 工作認真盡責、能吃苦耐勞、親和力強、工作守時、有時間觀念;

• 有電單車配送經驗者優先。

待遇：

• 全職車手：享受同行業最高薪酬待遇；

• 兼職車手：單量計算，多勞多得，時間自由。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo，或致電 6386 0088

安德魯澳門招聘

隨着本公司業務發展，現誠邀你加入我們團隊一展所長！

公司網址︰www.lordstow.com

I. 店舖 / 餐廳

1. 副主廚

要求︰

• 三年以上西餐管理經驗

職責︰

• 協助主廚以及在他／她缺席時支援廚房的運營，並支援廚房團隊，確保所有要完成的任務盡可能順利進行。

• 以身作則，為您的下屬和後台團隊提供監督，指引和領導。

• 培訓員工 。

2. 廚師

要求︰

• 具相關工作經驗

• 懂粵語或普通話, 略懂英語

• 具食品安全及職業安全概念優先

職責︰

• 按照公司標準烹調食材

3. 咖啡店主管

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 監督店舖的日常運作

• 銷售及收銀

• 維持店舖整

4. 餅店助理

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 銷售及收銀

• 維持店舖整潔

5. 烘焙助理

要求︰

• 有一年以上相關工作經驗

職責︰

• 協助烘焙師的工作及清潔工作，確保生產過程規範和產品高質量生產。

6. 咖啡店接待員

要求︰

• 二年或以上餐廳接待及服務經驗

• 良好的中、英文溝通能力

• 具客戶服務/銷售/市場營銷或運營經驗人仕優先。

職責︰

• 回答顧客的諮詢，熟識餐廳營運安排及菜單的解說

• 帶領及安排顧客入座、編排客座進場次序及預約安排

• 維護現場及進場的秩序

7. 餅店助理(兼職)

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

職責︰

• 協助店舖營運

• 為顧客提供優質服務

II. 支援服務部 - 物流 (Support Service-Logistic)

1. 送貨雜務員

要求︰

• 體健

• 不介意體力勞動

職責︰

• 負責上落貨到所有店舖或指定地點

2. 司機

要求︰

• 於澳門超過 2 年的駕駛經驗

• 26 歲以上

• 體健

• 必要時需協助搬運公司的食品或物品

職責︰

• 負責運送公司的產品到所有店舖或指定地點

III. 工場

1. 工場助理

要求︰

• 體健

• 不介意體力勞動

• 具職業安全概念優先

職責︰

• 協助工場的清潔及搬運工作

• 協助麵包師完成生產計劃

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以上，會因應工作崗位及空缺，工作地點而有不同，包括︰路環市區、路氹區、氹仔區和澳門區，詳細可於預約時查詢。

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全職僱員可享有以下福利：

• 有薪年假 12 天

• 每週例假

• 法定有薪假期

• 每年雙糧

• 推薦獎金

• 良好晉升機會

• 醫療福利

• 膳食津貼

申請方式：

歡迎有意者於辦公時間上午 10:00 時至下午 6:00 時致電 2888 2355 李小姐 / 鄧小姐查詢。

或電郵至 hra@lordstow.com，請註明申請職位。