收貨員Receiving Attendant (ID:1427BR)
主要職責：負責貨物收取、卸下；並按發票及收貨報告作出貨物運送及報帳等工作。
職位介紹：
職位要求：
客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)
Job Purpose
The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.
Key Responsibilities
Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.
Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.
Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.
Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions
CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.
Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility
Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives
Competencies and Requirements
Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization
Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field
Knowledge/Certificates:
Strong proficiency in Python programming and SQL
Experience with Airflow setup, configuration, and optimization
Familiarity with Linux operating systems and development tools like VSCode
Knowledge of DevOps platforms and practices
Exceptional business acumen and ability to understand and align with organizational goals
Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions
Excellent communication and collaboration skills to effectively work with cross-functional teams
Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment
Strong organizational skills and meticulous attention to detail
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Experience with marketing automation platforms and data visualization tools
Experience with database management (e.g., SQL)
Knowledge of agile development methodologies and experience working in a Scrum environment
Proven track record of driving process improvements and delivering measurable business results
Experience in developing applications for high-load environments
Work experience in Integrated Resort strongly preferred
Language Ability: Proficiency in English and Cantonese/ Mandarin
項目策劃高級設計師 Senior Designer - Special Events (ID:3904BR)
主要職責
職位介紹
協助制定活動設計提案，包括裝飾和推廣材料
及時製作高品質的設計作品
與供應商協調生產，確保滿足要求和品質控制
管理多個項目，同時確保在緊迫的截止日期內完成
與內部和外部各方有效合作
職位要求
Job Purpose
Develop and produce visual creative for events.
Key Responsibilities
Assist to develop event design proposals, including décor and promotion materials.
Produce high-quality design work in a timely manner.
Coordinate with vendors for production, ensuring requirements and quality control.
Manage multiple projects while meeting tight deadlines.
Work effectively with internal and external parties.
Competencies and Requirements
Experience: Minimum 5 years of relevant experience in Advertising and Creative firm
Education: Bachelor’s degree in graphic design or above
Language Ability: Good written and spoken English and Cantonese
Computer Skills: Proficient in Mac and PC, Fluency in Adobe Photoshop, Adobe Illustrator, and InDesign
項目策劃設計師Designer - Special Events (ID:3905BR)
主要職責
須負責為項目策劃、開發和製作視覺創意
職位介紹
協助制定活動設計提案，包括裝飾和推廣材料
及時製作高品質的設計作品
與供應商協調生產，確保滿足要求和品質控制
管理多個項目，同時確保在緊迫的截止日期內完成
與內部和外部各方有效合作
職位要求
Job Purpose
Develop and produce visual creative for events.
Key Responsibilities
Assist to develop event design proposals, including décor and promotion materials.
Produce high-quality design work in a timely manner.
Coordinate with vendors for production, ensuring requirements and quality control.
Manage multiple projects while meeting tight deadlines.
Work effectively with internal and external parties.
Competencies and Requirements
Experience: Minimum 2 years of relevant experience in Advertising and Creative firm
Education: Bachelor’s degree in graphic design or above
Language Ability: Good written and spoken English and Cantonese
Computer Skills: Proficient in Mac and PC, Fluency in Adobe Photoshop, Adobe Illustrator, and InDesign
食品安全高級主任Senior Officer – Food Safety (ID:3110BR)
主要職責
職位介紹
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生
職位要求
Job Purpose
Key Responsibilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.
Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion
Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities
Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements
Strengthens food safety understanding throughout the organization through training and other knowledge management activities
Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps
Competencies and Requirements
Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations an advantage
Education: bachelor’s degree in food science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
from Monday to Friday between 9:00 am and 6:00 pm
食品安全主任Officer – Food Safety (ID:3160BR)
主要職責
職位介紹
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生
職位要求
Job Purpose
Key Responsibilities
Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.
Perform and maintain routine microbiological analysis scheme and lab stock management
Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards
Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process
Competencies and Requirements
Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage
Education: bachelor’s degree in food science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
from Monday to Friday between 9:00 am and 6:00 pm
系統監察操作員 Operator – Surveillance (ID:3605BR)
主要職責
職位介紹
負責透過閉路電視攝錄系統及設備監察整個娛樂場活動
負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動
儲存所有錄像證據
完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用
於有需要時，開展相關的工作項目
須按照部門制定進行監察，並能提供相關報告
必須時常保持高度警惕，並能預測所潛在的問題
採取預防措施以避免任何損失，損壞或意外
向管理層報告所有緊急情況及侵權行為
須協助和履行系統監察值班主任及系統監察值班經理所安排的工作
職位要求
Job Purpose
Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.
Key Responsibilities
Be aware of and follow all department confidentiality procedures
Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.
Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas
Adhere to company and department policies and procedures
Detect inaccuracies and illegal activities
Maintain evidence by dubbing and saving video files
Delivering outcomes as a result of application to Surveillance duties undertaken
Undertake project work and reviews to a high standard
Use associated software to complete documentation
Competencies and Requirements
Experience: New graduates are also welcome
Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred
Education: High school diploma or above
Language Abilities: Good command in spoken and written Cantonese and English
Computer Skills: Proficiency in MS office and other associated computer packages
For enquiries, please contact us at (853) 8889 1188 during office hours
from Monday to Friday between 9:00 am and 6:00 pm
策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)
主要職責
職位介紹
對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略
以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性
須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案
根據管理層的要求去製定相關的報告
職位要求
工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮
教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮
語言能力：能流利地操與寫作廣東話/普通話及英語
電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先
Job Purpose
Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.
Key Responsibilities
Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies
Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate
Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns
Generate relevant reports requested by management
Competencies and Requirements
Experience: 2 years experience of data analysis, preferably in entertainment industry
Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science
Language Ability: Proficiency in English and Cantonese / Mandarin
Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
永利臻享專員(數碼營銷推廣和電子商務) Specialist - Wynn Rewards (Digital Marketing and E-Commerce) (ID:3600BR)
主要職責
職位介紹
支持高級經理 - 數字營銷執行和啟動數字營銷計劃
與內部和外部設計團隊合作設計網站和活動創意
準備和策劃活動方案文件和創意，進行內容副本審查、校對和合同準備
支持網站和移動網站的日常運營，同時保持每個網站的整體外觀、內容和功能。 主動發現增強和改善客戶體驗的機會
在各種瀏覽器中對網站和/或其應用程序進行質量測試和故障排除
職位要求
工作經驗：至少 2-3 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道的相關經驗
技能 / 證書：
具與供應商的談判技巧和經驗
基本了解在線渠道指標、如何優化所有在線渠道的績效、詳細分析客戶行為數據以推動在線營銷策略和溝通改進
良好的執行力關於網站維護、活動準備、日常運營和績效分析
搜索引擎優化 (SEO) 知識
有使用 HTML 和 CSS 建立網站的知識者優先
有Photoshop等圖像編輯軟件實踐經驗者優先
教育程度：具學士學位畢業或以上程度
語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：熟識Ms Office軟件操作，以及Photoshop 和AI並了解現有的社交媒體平台以及這些平台所提供的營銷機會
Job Purpose: Execute the company’s daily digital marketing initiatives and programs; support the daily operation of Wynn’s website, mobile apps, kiosks, and other digital assets on their content, overall appearance and functional, as well as campaign execution
Job description:
Support Senior Manager - Digital Marketing to execute and launch digital marketing initiatives
Work with internal and external design team on website and campaign creative
Prepare and plan campaign program documents and creative, conduct content copy review, proof reading and contract preparation
Support daily operation of the website and mobile site while maintaining the overall appearance, content, and functionality of each. Proactively identify opportunities to enhance and improve the customer experience
Perform quality-test and troubleshoot the website and/or its applications in various browsers
Competencies and Requirements:
Experience: Minimum 2 year of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising
Knowledge/Certificates:
Strong negotiating skills and experience with strategic vendors
Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements
Good execution on website maintenance, campaign preparation, daily operation, and performance analysis.
Knowledge of Search Engine Optimization (SEO)
Knowledge of website building using HTML and CSS is preferred
Hands-on experience with image editing software such as Photoshop is preferred
Education: Bachelor’s degree or above
Language Abilities: Good written and spoken English, Cantonese and Mandarin
Computer Skills:
Good at MS Office, Photoshop & AI
Aware of existing social media platforms and the marketing opportunities these platforms provide
Familiar with online applications and smartphone platforms
數碼營銷推廣主任 (社交媒體營銷)Officer - Digital Marketing (social media) (ID:2908BR)
主要職責
職位介紹
職位要求
工作經驗：具至少 2-3 年數碼營銷渠道、社交媒體、移動通信和在線廣告相關經驗
技能 / 證書：
對在線渠道指標的基本了解，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。
熟悉媒體和市場分析，包括消費者行為研究、競爭對手分析
對新媒體趨勢敏感
了解現有的社交媒體平台以及這些平台提供的營銷機會
數據分析知識
教育程度：具學士學位畢業或以上程度
語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：精通MS Office，尤其是PPT和Excel
Job Purpose: Execute company’s daily digital marketing initiatives and programs; work on media investment and campaign execution
Key Responsibilities
Work with internal and external design team on social platform and campaign creative
Prepare and plan campaign program documents and creative; conduct content copy review, proofreading and contract preparation.
Support daily operation of the social platform while maintaining the overall appearance, content and functionality of each. Proactively identify opportunities to enhance and improve the customer experience
Liaise and manage different parties to ensure timely and accurate implementation
Develop and produce monthly reporting for social platform, including data performance and analysis
Work with agency on social platform daily operations.
Maintain consistency of creative in line with the brand standard
Perform ad hoc assignment
Competencies and Requirements:
Experience: Minimum 2-3 year of relevant experience in digital marketing channels, social media, mobile communications, and online advertising
Knowledge / Certificate:
Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements.
Familiar with media and market analysis, including consumer behaviour study, competitor’s analysis
New media trend sensitive
Aware of existing social media platforms and the marketing opportunities these platforms provide
Knowledge of data analysis
Education: Bachelor’s degree or above
Language: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office, especially in PPT and Excel
Sous Chef – Southeast Asian東南亞餐副主廚 (ID: 3891BR)
主要職責
職位介紹
職位要求
Job Purpose:
Key Responsibilities:
Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Monitor inventory and order food stock to meet demand, within budget
Accept deliveries and store food according to Company requirements
Competencies and Requirements:
Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen
Knowledge/Certificates: Excellent product knowledge of Southeast Asian Cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic
Chef de Partie – Southeast Asian東南亞餐助理主廚 (ID: 3892BR)
主要職責
職位介紹
職位要求
Job Purpose
Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.
Motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.
Key Responsibilities
Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly
Competencies and Requirements
Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen
Knowledge/Certificates: Excellent product knowledge of Southeast Asian cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good English
Computer Skills: Basic
Chef de Cuisine – Chinese 中餐主廚 (ID:1387BR)
主要職責
職位介紹
職位要求
工作經驗：具至少十年五星級中餐廚房管理經驗
技能 / 證書：對中菜瞭如指掌及熟悉供應品定價
教育程度：中學畢業或等同學歷
語言能力：能操良好的廣東話及普通話
電腦應用：基本MS Office電腦軟件操作
Job Description :
Job Purpose: Control operations in the Wing Lei Palace kitchen and ensure high quality dishes are served on schedule. Modify and create new menus and dishes. Maximise the productivity of all kitchen staff, and set a good example to Team Members.
Key Responsibilities
Manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the Executive Chef
Ensure the kitchen and utensils are clean and hygienic, continuously improve health and safety standards
Oversee kitchen administration and prepare and present regular reports to management
Competencies and Requirements
Experience: Minimum of 10 years’ experience in a Chinese restaurant of 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of Chinese cuisine and pricing of supplies
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and Mandarin
Computer Skills: Basic MS Office skills
Chef de Cuisine – Japanese 日本餐主廚(ID:1390BR)
主要職責
職位介紹
職位要求
工作經驗：具至少十年五星級日本餐廚房管理經驗
技能 / 證書：對日本菜瞭如指掌及熟悉供應品定價
教育程度：中學畢業或等同學歷
語言能力：能操良好的廣東話及普通話
電腦應用：基本MS Office電腦軟件操作
Job Purpose
Key Responsibilities
Manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the restaurant manager
Monitor the quality of dishes produced in the kitchen
Establish and monitor food quality goals
Ensure the kitchen and utensils are clean and hygienic
Prepare and present regular reports to management
Oversee kitchen administration
Continuously improve health and safety standards
Accept any other duties and responsibilities assigned by management
Competencies and Requirements
Experience: Minimum of 10 years’ culinary management experience in a Japanese restaurant of 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of 5-star Japanese cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Good English and Cantonese and Mandarin
Computer Skills: Basic
Sous Chef – Japanese 日本餐副主廚(ID:1402BR)
主要職責
職位介紹
職位要求
Job Purpose
Key Responsibilities
Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Monitor inventory and order food stock to meet demand, within budget
Accept deliveries and store food according to Company requirements
Competencies and Requirements
Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Japanese kitchen
Knowledge/Certificates: Excellent product knowledge of Japanese Cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic
BBQ Sous Chef 燒臘副主廚(ID:1777BR)
主要職責
職位介紹
監控燒臘的消耗量及大幅地提高資源容量和器械設備
監控燒臘的生產過程以保證質量，新鮮度及有充分的供應
須作出倉儲管理，以確保供應充足，並在有需要時安排送貨服務
以HACCP的標準去保存冷凍食品，並經常保持燒臘製造工場衛生清潔
保證食品和原材料的新鮮和衛生
職位要求
工作經驗：具最少十五年於中式燒臘烹飪之工作經驗
技能 / 證書：熟悉中式燒臘菜餚
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話及普通話；普通英語
電腦應用：基本電腦
Job Purpose
Key Responsibilities
Monitor BBQ consumption and maximise capacity of resources and equipment
Monitor the production process to ensure quality, freshness and sufficient supply of BBQ
Monitor stockroom storage and inventory levels to ensure sufficient supply and arrange deliveries when needed
Maintain HACCP standards for dry and cold storage, and clean and tidy BBQ stations
Guarantee food and ingredients are fresh and hygienic
Continuously improve health and safety standards
Competencies and Requirements
Experience: Minimum of 15 years’ experience in Chinese BBQ cooking
Knowledge/Certificates: Excellent product knowledge of Chinese BBQ cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Fluent Cantonese and Mandarin; fair English
Computer Skills: Basic
度假村訂房部接待員 Resort Reservations Agent (ID:3570BR)
主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。
職位介紹
以殷勤有禮的態度迅速接聽賓客的電話
清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務
須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)
把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率
輸入信用卡及禮卷資料到預訂系統
通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定
熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算
拓展從團體訂購至酒店營業部的銷售機會
當情況許可或有機會時，可協助銷售公司的餐廳及水療服務
須及時處理所有信件，並保持電子及手動存檔系統運作良好
保持PMS系統運作準確
須協助和履行訂房服務主任委派的工作
職位要求
Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.
Key Responsibilities
Answer all incoming calls promptly and courteously
Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services
Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)
Identify sales opportunities and convert and upsell into sales of packages and promotions
Input credit card and voucher details into the reservations system
Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.
Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets
Channel sales opportunities from group bookings to the Hotel Sales Department
Cross-sell and process restaurant and spa reservations when opportunities arise
Handle correspondence promptly and maintain the electronic and manual filing systems
Maintain accuracy of Property Management System (PMS) database
Assist and perform duties assigned by the Supervisor – Room Reservations
Competencies and Requirements
Experience: Previous customer service experience an advantage
Education: Secondary school diploma or above
Knowledge/Certificates: Telephone sales and service
Language Ability: Fluent spoken and written Cantonese, Mandarin and English
Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Research Analyst - Corporate Investigations 企業調查分析員 (1078BR)
Job Descriptions
Responsible for processing all employee background investigations and due diligence
Conduct re-vetting background checks on employees who have been in the company over four years
Verifying police clearances in Macau and liaise with the authority
Answering and assisting the team members with any queries about police clearance applications
Conducting research and analyzing data for any ad-hoc projects
Maintaining the relevant in-house data and filing system
Competencies and Requirements
Minimum 1 years’ experience in administrative field; previous work experience in related field preferred
Bachelor’s degree or above
Fluent in written and spoken English and Chinese
Knowledgeable in MS Office, especially Excel and Word. Fast typist in both English and Chinese
意大利餐副主廚 Sous Chef - Italian Cuisine (永利皇宮)(ID:3865BR)
主要職責
協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受
職位介紹
協助管理廚房的日常運作
監控消耗並最大化資源和設備的容量
與主廚合作創建每月、促銷和季節性菜單
監控廚房製作的菜餚的質量
確保廚房和用具清潔衛生
職位要求
Job Purpose
Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.
Key Responsibilities
Assist in the management of the kitchen’s daily operations
Monitor consumption and maximize capacity of resources and equipment
Create monthly, promotional and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Ensure the kitchen and utensils are clean and hygienic
Competencies and Requirements
Knowledge/Certificates: Excellent product knowledge of Italian cuisine and pricing of supplies
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic
意大利餐助理主廚 Chef de Partie - Italian Cuisine (ID:3505BR)
主要職責
須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。同時，亦須指導及激勵廚房隊伍，確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客享有超乎所想的體驗。
職位介紹
職位要求
Job Purpose
Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.
Motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.
Key Responsibilities
Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly
Competencies and Requirements
Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Western kitchen
Knowledge/Certificates: Excellent product knowledge of Italian cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good English
Computer Skills: Basic
點心熟籠 Dim Sum Steamer
主要職責: 負責管理各點心蒸站的日常運作，以及準備足夠的點心給各餐飲食店
職位介紹:
職位要求:
會籍會務親善大使 Club Ambassador (ID:3675BR)
主要職責: 負責以專業及有禮的態度與賓客互動；為賓客檢查會員權限、提供會員優惠資訊和執行其他會員事務。
職位介紹:
職位要求:
司膳員Butler - VIP Services (ID:1296BR)
主要職責
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹
職位要求
Job Purpose
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities
•Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies and Requirements
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
會計及固定資產文員 Clerk - General Ledger and Fixed Assets Accounting (永利澳門) (ID:730BR)
主要職責:須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。
職位介紹:
職位要求:
Job Purpose:
Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation
Key Responsibilities:
Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.
Investigate any discrepancies in accounts balances and generate financial reports
Assist in the smooth operation of the General Ledger office
Update and prepare monthly reports
Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner
Competencies and Requirements:
Experience: Previous General Ledger or Accounts Payable experience in a large organisation
Education: Secondary school diploma
Knowledge/Certificates: Accounting certificates an advantage
Language Ability: Good written and spoken English and Chinese
Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications
For enquiries, please contact us at (853) 8686 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
客戶關係管理高級經理 Senior Manager - Customer Relationship Management (ID:3837BR)
Job Purpose
We are seeking a strategic and visionary Campaign Development and ML Application Senior Manager to lead our team in developing sophisticated, data-driven campaign solutions. The ideal candidate will have a proven track record of driving process improvements and delivering measurable business results, as well as deep expertise in SQL, Python, Airflow, Linux server management, and data architecture principles.
Key Responsibilities
Lead and manage the Campaign Development Team, providing technical guidance, code reviews, and mentorship to team members
Oversee the development and implementation of marketing campaigns, ensuring they are delivered on time, within budget, and to the highest quality standards
Provide technical guidance and review the team's work to ensure adherence to best practices, quality standards, and business objectives
Deploy and manage technical workflows, ensuring scalability, reliability, and efficiency
Collaborate with cross-functional teams, including Marketing, IT, and Innovation, to align campaign development efforts with overall business strategies
Drive the adoption of best practices in campaign development, including the use of agile methodologies, automation, and data-driven decision making
Manage project timelines, resources, and budgets, ensuring efficient utilization and optimal performance
Contribute to the development of the team's technical roadmap, identifying opportunities for innovation and improvement
Foster a culture of continuous learning, encouraging team members to expand their skills and knowledge in marketing technology and campaign development
Provide thought leadership and guidance to cross-functional teams on workflow best practices, emerging trends, and the effective translation of business requirements into technical solutions
Manage stakeholder expectations, communicate progress, and escalate issues as needed to ensure project success
Demonstrate strong ownership and accountability for the success of the Campaign Development Team and its initiatives
Competencies and Requirements
Education:
Bachelor's degree in Computer Science, Engineering, or a related technical or quantitative field (Master's degree preferred)
Experience:
8+ years of experience in technical workflow development, automation, and optimization
3+ years of experience in a senior developer or technical leadership role
Knowledge/Certificates:
Expertise in SQL, Python, and other relevant programming languages
Hands-on experience with Airflow or similar workflow management tools and deploying technical workflows in a production environment
Knowledge of DevOps platforms and practices
Knowledge and experience in applying ML techniques, such as predictive modeling, clustering, and anomaly detection, in business context
Knowledge of agile development methodologies and experience working in a Scrum environment
Experience with marketing automation platforms and data visualization tools
Strong experience with Linux server management and data architecture principles
Strong strategic thinking and long-term planning skills
Proven track record of developing and executing successful campaign strategies at an enterprise level
Proven track record of driving process improvements and delivering measurable business results
Strong business acumen and understanding of marketing strategies and best practices
Strong ability to communicate with stakeholders, effectively translating between business requirements and technical solutions
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Work experience in Integrated Resort strongly preferred
Language Ability:
Proficiency in English and Cantonese/ Mandarin
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
企業資訊管理高級開發員Senior Developer - Enterprise Information Management (ID:3146BR)
Job Purpose
Responsible for designing, developing and maintaining Business Intelligence (BI) solutions, crafting and executing queries upon request for data, presenting information through reports and visualization, supporting data warehouse/data lake performance by planning and delivering data integrations. He/She needs to understand business requirements, develops Extract, Transform and Load (ETL) solutions to extract insightful information for making business decision or assisting business operations, develops reports/visualization, provides support for data platform and assists the team to enhance data management solutions.
Key Responsibilities
Assist Supervisor – Enterprise Information Management to plan data integration process by developing common definitions of sourced data
Designing common keys in physical data structure; establishing data integration specifications
Validates data integration by developing and executing test plans and scenarios including data design, tool design, data extract/transform, networks, and hardware
Maintains data warehouse/data lake performance by identifying and resolving data conflicts
Manage multiple projects simultaneously, prioritize work and follow through on issues in a timely manner
Competencies and Requirements
Experience: Minimum 2 years working in an IT related position
Education: Diploma or degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred
Additional skills required: Familiar with gaming/hospitality systems management is an advantage.
Experience on some of the below technologies are also an advantage:
Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
Familiarity with BI technologies (e.g. Tableau or SAS Visual Analytics)
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技發展副總監 Assistant Director - IT Development
Job Purpose:
IT application development assistant director is responsible for planning, coordinating, supervising all activities related to the design, development, implementation of the application development department and analysis function. He/She manages multiple development teams supporting different applications of business areas. Being an application development assistant director directs and guides the managers, reviews different project requests, timeline and cost. He/She develops, distributes, supports, enforces, and integrates best practices and technology standards across the organization. He/She creates functional strategies and specific objectives for the teams and develops polices, procedures to support the functional infrastructure. He/She has deep knowledge of the management and solid knowledge of the overall departmental function.
IT software development department is commonly using Microsoft .NET core, C#, Angular JavaScript framework, Xamarin mobile framework, Git Repository and SQL Server database. Most of the in-house developed applications are web applications and mobile applications. In addition, Scrum development methodology is used for the development process, product backlog and issue log are kept in Azure DevOps platform. IT software developer is playing an important part in making a business more efficient and helping to provide a better IT service.
Key Responsibilities
Assist director to direct the strategic development.
Provide technology blueprints, roadmaps, optimization and migration strategies for future systems.
Evaluates the viability of new technology product ideas and 3rd party systems/tools for implementation/use in future roadmap.
Ensure application design to manage and maintain data security and integrity.
Refine the development processes/practices to achieve better performance and deliver higher quality application from time to time.
Mentor managers to implement best practices to motivate and organize their teams, enhance their works.
Assure all deliveries are on-time, on-budget, high-quality and consistency.
Adopt and implement the scrum development methodologies.
Oversee the whole system design, integration, deployment and other technical aspects.
Represent IT development team to assist requirement gathering and development of user stories.
Analyze the business requirement, break down into development work items and estimate the efforts.
Lead the discussion on how to implement the system features and design its implementation detail.
Research, design, code, test, build and debug applications or integrations according to business requirements and specifications.
Identify areas for modification in existing applications and enhance new features or system performance.
Develop software prototypes that demonstrate the key features of the applications.
Troubleshoot software issues and provide bug fix in timely fashion.
Develop quality assurance procedures, test and evaluate new applications.
Maintain and upgrade existing applications.
Able to think alternative ways to accomplish the goals and evaluate solution that yield the best result. Keep trying if the solution is not yet identified.
Have compassion to help others and work as a team tackles the challenges together.
Liaise with project managers / end-users / operation teams to understand and define user requirements and system specifications.
Recommend system changes, enhancements, and operational practicality.
Document software specification, implementation guide, release notes and train users.
Follow high standard development and security policies and procedures.
Produce efficient code and high-quality deliverables based on thorough understanding of business requirements.
Provide technical support during system development and production roll-out.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Able to work under pressure and tight timeframes to meet project deadlines.
Able to work effectively both independently and as part of a team.
Competencies and Requirements
Experience: Minimum 8+ years of software development experience in C#, .NET core, Angular JavaScript framework or Xamarin mobile technologies.
Education: Diploma or degree in Information Technology field
Knowledge/Certificates:
Experience with Microsoft .NET core, C#, ASP.NET, Entity Framework core code first, LINQ, Web API, Active Directory authentication programming technologies.
Experience with Web programming technologies - Angular, Typescript, JavaScript, Bootstrap, CSS, HTML, JSON, XML Schema, Open ID Connect, OAuth2, RESTful Web Service, Swagger.
Familiar with Microsoft SQL Server Database Programming.
Good object-oriented programming concepts.
Experience on enterprise-scale and team-based development environment.
Proven abilities to take initiative and be innovative.
Willing to learn new technology.
Basic understanding of Hotel and Gaming processes.
Analytical mind with a problem-solving aptitude.
Familiar with IT processes and procedures.
Excellent verbal and written communication skills.
Language Ability: Multilingual English/Mandarin/Cantonese preferred.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
收益監控審計員 Auditor – Income Control (永利皇宮)(ID:1582BR)
主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。
職位介紹
職位要求:
Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.
Key Responsibilities:
Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.
Audit and report all Revenue in accordance with Departmental and Regulatory Standards.
Prepare journals, daily operating report, reconciliation and review documentation for compliance.
Competencies and Requirements
Experience: Experience in accounting, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field preferred
Knowledge/Certificates: Proficient in auditing knowledge and techniques
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)
主要職責：
職位介紹：
職位要求：
Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.
Daily Operations:
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements:
Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
可持續發展報告經理 Manager - Sustainability Reporting (永利皇宮)(ID:3473BR)
Job Purpose:
Responsible for preparing and processing external non-financial/ Sustainability reports for Wynn Macau, Limited
Key Responsibilities:
Manage the development and implementation of sustainability reporting strategies and initiatives in accordance with the Hong Kong Exchange (HKEX) Environmental, Social and Governance (ESG) Reporting Guide and the IFRS Sustainability Disclosure Standards.
Stay up to date with the latest developments in IFRS Sustainability Disclosure Standards and ensure compliance with relevant regulations and guidelines.
Collaborate with cross-functional teams, including finance, legal and operations to gather ESG data and information necessary for sustainability reporting.
Design and maintain a robust ESG data collection and management system to track key sustainability metrics and indicators with data quality control.
Analyze sustainability data to identify trends, risks, and opportunities for improvement.
Prepare accurate and comprehensive sustainability reports, ensuring compliance with reporting frameworks, standards, and guidelines.
Liaise with internal and external stakeholders, including auditors, to ensure the accuracy and integrity of sustainability data and reports.
Partner with internal and external partners to create the content, layout and translation of the sustainability reports.
Provide guidance and training to internal teams on sustainability reporting requirements and best practices.
Act as a subject matter expert on the integration of IFRS accounting and sustainability standards, providing insights and recommendations to senior management.
Monitor industry trends and benchmarking initiatives to identify areas for improvement and innovation in sustainability reporting.
Competencies and Requirements
Experience:
At least 5 years of accounting, auditing, or reporting experience.
Knowledge of ESG Reporting Standards, including Appendix C2 of HKEX ESG Reporting Guide, IFRS Sustainability Disclosure Standards, GRI, SASB, etc., SDGs and collection of relevant data.
Knowledge of environmental, social, and governance (ESG) issues and trends.
Demonstrated expertise in data analysis and reporting, with the ability to interpret complex data sets and present findings in a clear and concise manner.
Excellent project management and problem-solving skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
Ability to see both the big picture and the details, and a commitment to accuracy and data integrity.
Highly self-motivated and directed.
Familiarity with sustainability software and data management tools would be advantageous.
Education: Bachelor’s degree in accounting, Finance or Sustainability-related fields
Language Ability: Good written and spoken English and Cantonese
Computer Skills: Excellent in MS Office and Excel
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
國際市場業務代表 Host - Premium Marketing (永利皇宮)(ID:1223BR)
主要職責：
職位介紹：
職位要求：
工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳
教育程度：學士學位或等同學歷
技能 / 證書：熟悉娛樂場遊戲的運作及玩法
語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）
電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
高級製麵師 Senior Noodle Chef (永利皇宮) (ID:1761BR)
主要職責: 生產高品質的粥麵給賓客。
職位介紹:
職位要求:
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 118
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
職位要求：
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
職位要求：
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Butler 司膳員
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責：
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹：
職位要求：
Club Representative 會籍會務代表 (2184 BR)
主要職責：
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Assistant Duty Engineer 副值班工程師 (1490BR)
Job Descriptions:
Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system
Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.
Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed
Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling
Competencies And Requirements:
Experience: Minimum of 3 years’ engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment
Education: Secondary school diploma or above
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)
主要職責：
熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。
監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。
須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程
執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理
職位要求：
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
職位要求：
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
