CTM 澳門電訊

$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, Government 政府及公共事業機構, Marketing 市場行銷及傳播, M07AJ

CTM 澳門電訊招聘

 

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至:hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊有限公司誠聘以下職位:
Companhia de Telecomunicações de Macau invites application to the posts of:

技術員,基建及接入 (供電及冷氣系統) (Ref. 567)

工作範圍:

  • 負責電訊大樓及戶外機站的供電、照明及冷氣系統安裝及維修服務

  • 為通訊設備,提供電源系統安裝及維修工作

  • 為突發及緊急的電力故障,提供支援及協助

職位要求︰

  • 高中畢業或技術相關學科的大學學歷

  • 能操及書寫流利中英文

  • 具基本低壓電力知識

  • 具供電、照明及冷氣系統工作經驗者,優先考慮

  • 持澳門勞工事務局發出的初級維修電工證

  • 持澳門勞工事務局發出的有效職安卡

  • 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Technician, Operation Service Centre (Ref. 407)

Job Description:

  • To provide support in Network Operations in the areas of mobile, fixed, data and internet networks

  • To handle network faults and maintenance and give technical support for special events

  • To assist in network planning and implement network expansion

  • To monitor and improve the network performance and quality of services

Requirements:

  • Degree holder of Computer Science or related IT discipline

  • Fluency in spoken/written Chinese and English

  • Fluency in Putonghua will be advantageous

  • To provide standby and call-out support during non-office hour including night period

  • Holder of light vehicle or motorcycle driving license preferable

Officer, Purchasing (Ref. 568)

Job Description:

  • To provide purchase support to internal customers especially on consumer products/service and general building/administration

  • To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement

  • To effectively manage the performance and services provided by suppliers for meeting business changing needs

  • To achieve the best purchasing result by gaining / balancing competitive advantages under company policy and leveraging overall needs across different requirements from various sectors

  • To prepare and deliver key purchase and recommendation report/presentation

Requirements:

  • Degree holder in Business Administration

  • Fluency in spoken/written English and Chinese

  • Fluency in Putonghua will be advantageous

  • 3 to 5 years of experience in purchasing or related market sector

  • Good communication, analytical and interpersonal skills

  • Good pro-activeness and independency

Project Manager, AI & Big Data Innovations (Ref. 544)

Job Description:

  • To be responsible for planning and defining the scope, activities and priority of the project

  • To prepare project budget, oversee, monitor and control budget expenditure

  • To take care and keep track of documents and relevant information with regard to project timeline and cost estimation

  • To monitor and report project status in accordance with the approved scope, timeline and budget

  • To communicate closely with Project Sponsor and Stakeholders regarding changes and progress

  • To perform risk analysis, address and manages the issues during implementation for the sake of project effectiveness

  • To explore new solution and trends associated with the development of Smart City and 5G technology

Requirements:

  • Degree holder in Information Technology / Computer Science or any related disciplines

  • Fluency in spoken and written English & Chinese

  • Fluency in Putonghua is an advantage

  • 3 years or above experience in managing middle to large scale IT projects

  • Sound experience in developing software or website

  • Holder of PMP is an advantage

  • Good communication, leadership & presentation skills

Senior Manager, IT Infrastructure (Network Administration) (Ref.593)

Job Description:

  • To develop and maintain the architectural design for IT systems and network

  • To manage systems and network performance monitoring and capacity planning

  • To manage Cloud and related systems requirements and development

  • To manage IT infrastructure projects, evaluate systems and network technologies for business requirement

  • To develop and maintain policies, standards and procedures

  • Provide technical leadership and escalation support for resolution of IT infrastructure incidents and problems

  • Conduct implementation of network changes and upgrades

  • Drive operational efficiency and maintain high standards on mission critical network operations

Requirement:

  • Degree holder in Computer Science / Information Technology / Business Information Systems or equivalent

  • Fluency in spoken/written Chinese and English

  • 5 years of experience or more in design, implementation and support of mission-critical IP networks

  • Experience in LAN/WAN/MAN architecture design, network topology design, data centre network design

  • Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology

  • Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage

  • Strong writing skills of business requirements

  • Sound experience in project management

Senior IT Specialist, IT Infrastructure (Cloud Services Management) (Ref. 594)

Job Description:

  • To perform administration and support for IT managed services and Cloud services

  • To perform incident response by 7x4 standby support

  • To develop policies, standards and procedures

  • To assist in design, management and perform implementation for IT services

  • To assist in systems and network performance management

  • To perform evaluation on IT systems and network technologies

  • To perform drill testing and disaster recovery planning

Requirements:

  • Degree holder in Computer Science / Computer Information Systems / Network Engineering or related discipline

  • Fluency in spoken / written English & Chinese

  • 2 to 3 years of experience in administration of Windows servers, Linux, networking or public cloud

  • Sound knowledge on security control, ISO27001 & ISO20000

  • Experience in monitoring SNMP tools ; supporting email systems preferable

  • Holder of MCITP, LPI or CCNA preferable

  • Good communication and analytical skills

Customer Service Executive, Customer Service Provision (Ref. 413)

Job Description:

  • To handle work assignment for both installation & maintenance services

  • To manage installation & maintenance appointment with external & internal customer

  • To manage SLA and field resources

  • To coordinate special event and compile service information for order delivery

  • To provide analysis report to management on regular basis

Requirement:

  • Degree holder

  • Fluency in spoken/written Chinese and English

  • Knowledge of Putonghua will be advantageous

  • Good PC knowledge in MS office

  • Good communication and organizing skill

  • A good team player with strong ability to meet assignment and project deadline

Senior Clerk, Planning & Development (Ref. 314)

Job Description:

  • To assist in establishing partnership with external business parties

  • To conduct business analysis for identifying market needs and potential business

  • To monitor and analyze performance and procedures of existing products & services

  • To work closely between internal department and external partners for implementation of new products and service enhancement

  • To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services

Requirements:

  • Degree holder in Marketing / Business / MIS or equivalent

  • Fluency in spoken / written English & Chinese

  • Creative, pro-active with good organizing skill

  • Project Management or date analysis experience is preferable

  • Strong sensitivity to telecommunication trends and changes

Account Manager, Sales (Ref No: 248)

Job Description:

  • To lead and provide guidance to Senior Sales Executive in daily sales activities

  • To sell and promote all products and services to corporate/business customers

  • To achieve sales targets, provide value-added solutions to meet customer needs

  • To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction

  • Maximizing business opportunities from either existing or new accounts and securing customers from competitors

Requirements:

  • Degree holder in Business Administration or equivalent

  • Fluency in spoken/written English and Chinese

  • Fluency in Putonghua will be advantageous

  • 3 years or above experience at supervisory position in sales area

  • Technical knowledge in telecom service will be advantageous

  • Able to develop own customer base

  • Result-oriented with strong communication skills

  • Highly independent, self-motivated and enthusiastic

  • Holder of valid light vehicle driving license

Technician, Data Network Development (Ref No: 585)

Job Description:

  • Assisting in the design and development of IP network architectures and solutions

  • Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

  • Assisting in the planning and execution of IP network infrastructure upgrades and expansions

  • Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

  • Assisting in troubleshooting network issues and conducting root cause analysis

  • Analyzing network performance monitoring and optimization activities

  • Assisting in documenting network configurations, processes, and procedures

  • Keeping abreast with industry standards, emerging technologies and best practices of IP networking

  • Executing new IP network equipment acceptance and validation

Requirement:

  • Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

  • Fluency in spoken / written English & Chinese

  • General knowledge of IP networking principles, protocols, and technologies

  • Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

  • Basic knowledge of TCP/IP and IP addressing

  • Good communication and good team spirit to collaborate effectively with cross-functional teams

  • Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

  • Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

  • Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

  • Assisting in the implementation of mobile network and fixed network service strategies

  • Supporting in service integration and delivery

  • Monitoring and analyzing service performance metrics, identifying areas for improvement

  • Assisting in the documentation and reporting of service development activities

  • Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

  • Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

  • Fluency in spoken / written English & Chinese

  • General understanding of IP network technology and routing protocols (OSPF, BGP)

  • Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

  • Basic project management skills to support service development

  • General knowledge with mobile network technologies is a definite advantage

  • Good ability to adapt to new technology in fast speed

  • Good communication and team spirit

  • Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

  • To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

  • To ensure all the maintenance works are carried out in accordance to the defined procedures

  • To coordinate the maintenance related matters with customer's representatives

  • To provide efficient response to the enquires from both internal and external customers regarding system status

  • To perform timely update of system maintenance processes

  • To carry out ad hoc installation works

Requirements:

  • Degree holder in Electronics / Communications / IT or related engineering disciplines

  • Fluency in both spoken/written English & Chinese

  • Mandatory to work on shift basis

  • Able to work at height

  • Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

  • 1 to 2 years of experience in providing helpdesk services is a definite advantage

  • Good customer service concept and communication skill

  • To provide non-office hour support and emergency call-out when necessary

Technician, Network Operations (Radio Network O&M) (Ref No: 493)

Job Description:

  • To manage the Radio Access Network (RAN) operation and site administration

  • To prepare data information for new site implementation

  • To manage RAN inventory

  • To provide support services for network incident issues

  • To support special event operation and provide monitoring services during the event

  • To provide emergency call-out and non-office hour support

Requirement:

  • Degree holder in Telecommunications or equivalent

  • Fluency in spoken/written English & Chinese

  • Fluency in Putonghua will be advantageous

  • Holder of light vehicle driving license

  • 2 year working experience in handling radio network optimization

客戶服務主任,零售及中小企銷售發展 (Ref. 10)

工作範圍:

  • 於銷售店內為客戶提供服務及推廣公司產品

  • 收集客戶意見及把客戶諮詢轉為推廣機會

  • 提出建議以改進銷售店運作及業務

  • 支援店內行政工作

職位要求:

  • 中學程度或以上

  • 能操及書寫流利中英文

  • 有客戶服務經驗為佳

  • 良好人際關係及溝通技巧

  • 具基本電腦知識

  • 具電子及資訊產品潮流觸覺

客戶服務主任,聯繫中心運作及管理 (Ref. 282)

工作範圍:

  • 於以專業態度接聽客戶來電及解問查詢,提供高效率的服務

  • 準確瞭解客戶需求並給予適當的解答及指引

  • 運用系統快速查詢相關訊息及資料,為客戶提供所需的產品及服務

  • 以專業及適當態度處理客戶投訴

  • 透過熱線電話推銷公司的產品及服務

職位要求:

  • 中學畢業, 大專或以上學歷為佳

  • 能操流利廣東話及普通話

  • 能以英語與客戶對答優先考慮

  • 勤懇, 有禮, 良好溝通及表達能力

  • 懂電腦文書處理及中文輸入法

  • 具備良好中文書寫能力

  • 輪班工作

  • 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

  • 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任,客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍:

  • 為客戶提供光纖到戶服務包括安裝,維修及保養工作

  • 為客戶提供高速寬頻,固網電話及專線之安裝及維修服務

職位要求:

  • 中學程度或以上

  • 能操流利廣東話,略懂英語及普通話更佳

  • 具2年或以上為客戶提供光纖及寬頻接駁,安裝及維修服務經驗

  • 良好電腦安裝及維修經驗,熟識路由器設定及電腦軟件

  • 具基本工業安全知識

  • 良好客戶服務態度

  • 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.

[ 3 月 16 日 ] CTM Recruitment Day 澳門電訊招聘日

 

澳門電訊誠邀本澳有志投身電訊業的年輕人加入!

日 期:2024年3月16日(星期六)

時 間:11:00 – 13:00,15:00 – 17:00

面試地點:澳門電訊 - 海擎天門市

攜帶資料:個人履歷、近照、身份證及學歷證明正副本

招聘職位:

上午:11:00 – 13:00

  • 電子商務專員

  • 網頁拓展程序員

  • 客戶經理,營銷

  • 主任 (數據審計及資訊科技支援),收益保障及詐騙事務管理

  • 高級文員,策劃及拓展

  • 高級文員,產品管理

  • 助理項目經理,接入網絡

下午:15:00 – 17:00

  • 高級資訊科技專員,企業資訊安全

  • 資訊科技專員,資訊及通訊科技營運

  • 工程師,數據網絡拓展

  • 工程師,流動及固定網絡拓展

  • 助理商業服務工程師,機場運作及維修

  • 技術員,無線電網絡運作及管理

  • 冷氣系統技術員

如未能親臨面試者,可將個人履歷電郵至 hr@ctm.com.mo