$10k - 20k, $20k - 30k, CS 客戶服務, JSCM16R3, Retail 零售業, M07CJ

HKTVmall 澳門招聘

 

Finance Officer

What You will be Doing

Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption

By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong

As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process

Who is Our Right Fit

  • Bachelor degree in Accounting or equivalent

  • 4 years or up relevant working experience preferably with audit experience

  • Experience in account receivables management and control is must

  • Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus

  • Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous

  • Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure

Customer Service Officer (Signing Bonus - $6,000)

What You Will Be Doing

  • Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email

  • Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels

  • Collaborate closely with different stakeholders to ensure effective service delivery to customers

  • Support ad hoc projects to ensure smooth team operations.

  • Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)

  • 8 days’ off per month

Working Location: Macao

Who is our Right Fit

  • Bachelor's Degree or above

  • Macau ID Holder

  • At least 1 year of customer service experience

  • Highly motivated and able to work independently with strong sense of responsibility

  • A good team player and desire to work in a team-oriented environment

  • Excellent command of English, Cantonese and Mandarin

  • Proficiency in Chinese word processing & MS Office is essential

  • Excellent service manner, positive thinking and willing to work under pressure are preferred

  • Candidates with more experience will be considered as Senior Customer Service Officer

  • Immediate available is highly preferred

At HKTV, we offer a competitive salary along with attractive talent benefits, including:

  • 16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.

  • A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.

  • A 20% employee discount program.

  • Comprehensive medical and life insurance coverage.

  • Dental benefits and an attractive education partnership allowance.

  • Professional training and opportunities for career advancement.

  • Discretionary Bonus

申請方式 Application:

如果您對上述職位感興趣,請將您的英文履歷連同目前薪酬和期望薪酬發送至 maym@hktv.com.hk /wnleong@hktv.com.hk
If you are interested in the above position, please send your English resume with current and expected salary to maym@hktv.com.hk /wnleong@hktv.com.hk

申請者的資料將被保密處理,所有提交的文件僅用於本次申請。
Applicants’ information will be kept confidential. All submitted documents will be used for this application only.