香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Sales Manager - CMB - Macau

Job Roles & Responsibilities:

Developing new revenue streams by identifying and selling innovative GPS solutions to a defined portfolio of clients, maximizing commercial profitability and relationship depth.
Adopt a need based advisory approach to understand customer requirements and share appropriate cash management solutions that meet those requirements.
Lead and coordinate effectively across key stakeholders and countries to response to RFP (tender) and develop appropriate solutions and proposals.
Derive strategic client account plans for growth names and build sustainable pipelines to grow fee and deposit balance.
Build strong relationship with the designated portfolio and deepen wallet shares through products and markets penetrations.
Creativity in driving and supporting sales initiatives cross-products, associations, ecosystem partners, etc. to grow new business in specific industry.
Formulate, support, and drive Wholesale Banking & GPS strategies, including participation in events, case study article writing, client testimonials, client planning and wallet sizing activities.
Collaborate with team members across the region in sales strategies, deal pipeline management and conversion techniques.
Support and contribute to the global and regional sales initiatives that align with the GPS and WSB strategies.
Work closely with the GPS Implementation, Integration and Client Service teams to ensure smooth transition of client mandate into realized revenues, as well as to provide ongoing coverage in response to clients’ evolving challenges and requirements.
Advise relationship management teams on updates of market trends, competitors’ landscape, regulatory changes etc. to help respond to emerging customer needs and opportunities.
Maintain comprehensive sales record in a timely manner to allow tracking of sales and business performance and sales quality.

Job Requirements:

Experience in corporate banking relationship management, cash management, global trade, global markets or equivalent
Solid demonstrated experience in a Sales or Relationship Management role in transactional banking, with experience working with Technology related clients an advantage.
Strong knowledge of cash management and clearing services, products and techniques.
Strong interpersonal and communication skills with the ability to build and maintain strong relationships with internal and external stakeholders.
Proven sales record with the ability to identify and meet customer needs through innovative client solutioning and structuring.
A proactive, self-driven nature, combined with a solid team- focused mindset.
Excellent business acumen and commercial awareness with the ability to organize data to deliver compelling client presentations.
A good understanding of the market, economic trends and regulatory environment.
Tertiary qualification in a relevant discipline.
Fluency in English, Cantonese and Mandarin.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=229158

Analyst - Corporate Sales Originator - MSS - Macau

Job Roles & Responsibilities:

Identify sales opportunities that address specific needs for our clients and managing from identification to point of sale and through post trade process and manage changes to processes as technology platforms evolve
Service a portfolio of Strategic and/or Focus clients, including Transactional clients where required and
Manage and develop trusted relationships with transactional clients, including those serviced over e-platforms for flow based business
Provide day to day sales coverage using the full suite of Corporate Sales offerings and support team members to do the same
Collaborate with other internal stakeholders, including Relationship Managers, Global Payments Solutions (GPS), and Global Trade and Receivables Finance (GTRF) , to service client needs and improve share of wallet
Drive efficiency and profitability by championing adoption and use of relevant service offerings to meet client needs, for example migrating transactional business to the self-service e-capability, coordinating with Corporate Risk Solutions (CRS) for more complex balance sheet structuring solutions, or identifying further opportunities for the offshore capability to support Corporate Sales
Work with Corporate Sales team to ensure all activities for their set of Strategic and Focus clients are executed in line with their agreed principles
Build and maintain business relationships with clients in assigned area of responsibility

Job Requirements:

Analytical aptitude in accordance with demands of the role (size of the organization, business knowledge process, compliance/risk nature of the function, intensity and diversity of change, competitive landscape for resources).
Strong understanding of the Corporate Sales business, its products, clients, systems and key processes.
Good understanding of Capital Markets, covering foreign exchange instruments (Spot, Options, Swaps, Forwards and Futures) and interest rate derivatives and an ability to understand & manage a diverse and sometimes complex, product set.
Hold relevant exams and qualifications to satisfy local and any cross border market regulations for non-advisory sales and trading activities.
Where applicable, experience managing a team with clear competencies in people & development, performance management, and high quality execution.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=205659

Finance Manager - Financial Reporting & Control – Macau

Job Roles & Responsibilities:

Manage financial reporting to Head office and regulatory reporting to Macau local regulator (the Monetary Authority of Macau) of The Hongkong and Shanghai Banking Corporation Limited, Macau Branch.
Manage preparation of semi-annual financial disclosures, annual statutory accounts publication and tax returns submission.
Manage finance operations including month end closing process, ensure accounts are controlled effectively and accounting entries are posted correctly, investigate exceptions in accounts and ensure timely escalation and rectification. Safeguard the bank from loss of reporting misstatement and deficiency in operation.
Handle internal and external audits and assurance reviews.
Responsible for maintaining documentation, reviewing and updating standard operating procedures.
Produce and analyse ad hoc management information requests.
Collaborate with stakeholders in Macau onshore and offshore centres.
Ensure ongoing seamless service delivery of reports to various stakeholders at agreed service levels.
Identify opportunities for process re-engineering / improvement and participate in change initiatives including system automation.
Keeping up to date with financial and regulatory reporting requirements.
Ability to meet timelines while maintain a high degree of accuracy and quality.
Pro-active approach in highlighting issues for timely resolution.
Provide support to deliver efficient and effective financial reporting and control.

Job Requirements:

A qualified professional / university graduate with Accounting or Finance discipline.
At least 5 years relevant work experience.
Prior experience in financial reporting and control function will be an advantage.
Preferably having knowledge and experience in IFRS and banking regulatory reporting requirements.
Flexibility, tenacity and ability to maintain enthusiasm on process re-design initiatives.
Self-motivated and capable of working as part of a team.
Very strong MS Office skills.
Detail oriented and possess strong analytical skills.
Strong interpersonal and communication skills, both written and oral, in English and Chinese.
Ability to work under pressure, report under tight deadlines and deal effectively with issues as they arise.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=189834

Payment Clearing Supervisor - DBS – Macau

Job Roles & Responsibilities:

Prepare telex advices for inward and outward clean cheques
Ensure facilities / security documents are received & restored in full and signed format.
Act as bank representative to sign releasing Mortgage deed on behalf of the Bank
Receive, record, retrieve, scan & file payment / Mortgage related instructions & documents from other internal parties
Handle email / phone enquiry related to Payments / Mortgage from internal departments or external parties, eg lawyer offices
Independently perform other back office operational tasks within the Bank as may be assigned by manager with limited supervision
Supervise daily operational activities to ensure timely & accurately processing
Maintaining and improving the delivery of high customer service by actively driving efficiency operational performance
Follow departmental procedure & SOPs, audit procedures, compliance policies and guidelines in order to avoid all potential risks
Proactively seek out opportunities to drive process streamlining, digitization and transformation initiatives

Job Requirements:

BA degree holder in any subject
At least 5-years relevant experience in financial industry, related to Payment or personal lending & corporate credit operations would be advantage.
Must be self-motivated, proactive and flexible with an ability to deliver time-challenged and high-responsibility tasks.
Ability to digest complex policies and procedures
Good team player with good communication and interpersonal skills
Analytical and detail oriented
Good command of English & Cantonese

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=238287

Operations Service Assistant (Global Payment Services) - DBS - Macau

Job Roles & Responsibilities:

Perform Payment activities within the Bank as may be assigned by manager / supervisor
Process IRM/ORM DD/TT/FPS/CO, daily returned cheques from Macau Clearing House, Clean Cheques Purchase/Collection and capture the relevant documents through relevant banking systems
Prepare telex advice for inward and outward clean cheques
Support bank wise and industry wise system user acceptance testing during working days &/or weekend
Receive, record, retrieve, scan & file Payment related instructions & documents from JLL or other internal parties
Maintain high level of accuracy and efficiency in tasks undertaken
Follow audit procedures, compliance policies and guidelines in order to avoid all potential risks
Support the development of a cohesive team.
Contribute to a positive and open working environment.
Proactively seek out opportunities to reduce direct costs and improve transaction efficiency

Job Requirements:

Must be self-motivated, proactive and flexible with an ability to deliver time-challenged and high-responsibility tasks.
Ability to digest complex policies and procedures
Analytical and detail oriented
Good command of English
Good team player with good communication and inter-personal skills.
Relevant banking industry experience is preferred

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=238286

General Banking Officer (BDO) - WPB - Macau

Job Roles & Responsibilities:

Support the GBM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set under RBIF scheme are achieved.
Identify potential customers with HMLs, credit cards, Premier a/c, PIB and general insurance products
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM.
By providing consistently high level or service delivery and efficiency to Premier and general banking customers.
By providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints efficiently and professionally.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
To contribute the continuous improvement of the Bank’s service & sales processes and standards
To support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements

Job Requirements:

Customer service focused mindset
Prior banking industry experience would be preferable
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
Aspired to develop your career in sales and servicing roles at retail branches

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=209452

Counter Services Officer - WPB - Macau

Job Roles & Responsibilities:

Deliver high standard of service to customers and meet their needs with courtesy;
Count cash received and to check for forgeries;
Count cash/coins paid in/out;
Cross-sell bank products whenever opportunities arise.

Job Requirements:

Customer-service focused mindset;
Preferably with general understanding of bank products and services;
Prior banking industry experience would be preferable;
Good communication skill in English and Chinese is preferred;
Good communication skill and basic computer knowledge.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=229480

Apprentice / Internship Program

Job Roles & Responsibilities:

Understand the overall concept and functionality aspect of the department

Perform administrative duties to support the smooth operations flows within the department, eg manage database and records
Co-ordinate and participate in bank activities and networking events
Shadow position within the department as part of “on the job training” for a variety of duties

Job Requirements:

College student, preferably with discipline of Business Administration or equivalent
Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint
Self-directed and able to work with less supervisor
Good communication skill
Keen to learn new knowledge and adaptive
Long-term relationship for 6 months and above preferable
Year 2 - Year 3 Student preferable

Working Schedules and Benefits:

Part-time basis
Hourly rate paid according to confirmed work schedules
Flexible work schedules could be discussed with concerned department
Medical Plan entitlement
Opportunity to move to full-time roles immediately after graduation

Opportunity Areas:

Commercial Banking
Wealth and Personal Banking
Digital Business Services
Human Resources
Finance

Application Channel

If you are interested to learn and explore yourself while working in a multinational based environment.

Please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=186397

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Preferential Banking Offers
Employee Education Benefits Program
Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Assistant Manager, Macau Branch - HSBC Life, Macau

Principal responsibilities:

Assist manager in maintaining a smooth, effective and efficient daily operations of the department
Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims
Handle enquiries and provide services to customers at service counter and hotline
Assist timely filing to regulators
Ensure timely delivery of quality services by meeting departmental benchmarks
Perform other duties periodically assigned by supervisors in order to meet operational and other requirements
Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly

Requirements:

University degree holder
Minimum 5 years of working experience in financial institutions and customer service related areas
Solid knowledge in insurance products
Effective analytical and problem solving skills
Excellent communications and interpersonal skills
Fluent in English, Cantonese and Mandarin
Computer-literacy
Self-motivated and able to work independently

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=223671

Insurance Specialist – HSBC Life Macau

Job Roles & Responsibilities:

Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality

Qualifications and Requirements:

University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.