Fidelidade Macau 忠誠保險澳門招聘

忠誠保險（Fidelidade – Companhia de Seguros, S.A.）是歐洲歷史最悠久的保險公司之一。忠誠保險是由 Fidelidade-Mundial 及 Império-Bonança 兩間保險公司合併而成，其公司起源於1808年。

忠誠保險自1999年起在澳門特別行政區開始發展人壽保險（包括私人退休基金）及非人壽保險業務。在澳門，忠誠保險積極為客戶提供最多元化的保險服務及為個人及企業客戶提供最佳的保障方案。

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Know more about us 了解更多: https://www.fidelidade.com.mo/

職位空缺 OPEN POSITIONS

退休金部 – 業務發展高級主任 Pension Fund Department – Business Development Senior Officer

Ref. no.: FM.04.022025

職位內容 Responsibilities

• 發掘並拜訪潛在的新客戶，介紹退休基金產品並發展新業務關係

• 制定並實施有效的銷售策略以實現業務目標

• 進行市場分析，以識別退休基金行業的趨勢和機會

• 與現有客戶建立並維持良好的關係，確保高滿意度和客戶留存率

• 了解市場上的退休基金產品和行業法規，以便向客戶提供準確的資訊

• 與市場部合作製作宣傳材料並開展活動以吸引新客戶

• 為客戶提供持續支持，及時解決任何查詢

• Identify and visit potential new clients to present pension fund offerings and develop new business relationships

• Develop and implement effective sales strategies to meet business targets

• Conduct market analysis to identify trends and opportunities within the pension fund sector

• Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and retention

• Stay informed about pension fund products in the market and industry regulations to provide accurate information to clients

• Collaborate with the marketing team to create promotional materials and campaigns aimed at attracting new clients

• Provide ongoing support to clients, addressing any inquiries in a timely manner

職位要求Job Requirements

• 大學畢業或以上，主修商業管理、金融､市場營銷或相關範疇

• 具有五年或以上的業務發展或銷售經驗

• 良好中英文書寫及溝通能力

• 良好的溝通及人際交往能力

• 持有退休基金牌照，具備投資知識，並熟悉退休基金產品

• 能夠建立和維護與客戶及合作夥伴的關係

• University graduate or above in Business Administration, Finance, Marketing, or related disciplines

• Minimum of 5 years’ experience in business development or sales

• Good command of spoken and written English and Chinese

• Excellent communication and interpersonal skills

• Hold a pension fund license, possess investment knowledge, and familiar with pension fund products

• Ability to build and maintain relationships with clients and business partners

保單管理部 - 高級文員 / 助理主任 Policy Administration Department - Senior Clerk / Assistant Officer

Ref. no.: FM.03.022025

職位內容 Responsibilities

• 負責處理日常保單管理部工作

• 為客戶提供優質和專業的客戶服務

• 處理、輸入、更新和修改客戶之保單

• 錄入數據及建立檔案，確保能準確地維護客戶資料

• 處理直屬上級╱主管委派之工作

• Support departmental daily operation

• Deliver quality and professional customer service to customers

• Process, input, update and modify insurance policies

• Conduct data entry and recordkeeping to ensure accurate maintenance of clients’ information

• Perform any job duties assigned by reporting manager/supervisor

職位要求Job Requirements

• 高級文憑或以上程度

• 良好英文及中文（廣東話及普通話）的溝通及書寫能力

• 良好的分析及理解能力

• 細心、主動、獨立，並能在壓力下完成工作

• 良好溝通及人際交往能力良好電腦操作技能及文書處理能力，尤其Word 及Excel

• 熟悉非人壽保險產品優先考慮

• 有辦公室行政工作經驗優先

• Higher diploma or above

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Good analytical and comprehension skills

• Detail-oriented, proactive, independent, willing to learn and able to work under pressure

• Effective communication and interpersonal skills

• Good knowledge of PC applications, especially Word and Excel

• Knowledge of general insurance products is considered a plus

• Experience in office administration is preferred

會計部 - 高級主任 / 助理經理 Accounting Department - Senior Officer / Assistant Manager

Ref. no.: FM.02.012025

職位內容 Responsibilities

• 支援會計部的日常營運工作

• 協助及準備財務報告及政府機關報表

• 協助處理每月的結算報告

• 與公司後台部門緊密合作，以確保提供優質的工作流程

• Support the daily operations of Accounting department

• Assist and prepare regulatory and Financial reports

• Assist processing monthly closing of accounts

• Liaise and work closely with back office to ensure excellence in service delivery

職位要求Job Requirements

• 大學畢業或以上，主修財務或相關範疇

• 具有兩年或以上的會計、投資或保險工作經驗

• 良好的中英文書寫及溝通能力

• 優秀的溝通及人際交往能力

• 積極主動、能夠在壓力環境中有效地完成工作

• 良好的電腦操作技巧及熟悉Word 和Excel的應用

• University graduate or above in finance or related disciplines

• Experience in accounting, investment, insurance field with minimum 2 years’ experience

• Good command of spoken and written English and Chinese

• Effective communication and interpersonal skills

• Self-motivated, proactive, and able to work under pressure

• Good knowledge of PC applications, especially Excel, word

人力資源及總務部Human Resources & General Affairs

助理主任/主任Assistant Officer/Officer

Ref. no.: FM.01.012025

職位內容Responsibilities

• 負責處理部門的日常工作

• 根據公司政策和指引協助實施人力資源流程

• 建立和維護員工檔案系統

• 協助起草各類員工通告

• 負責定期報告供管理階層審查

• 參與招聘的整個流程，包括求職者的篩選、面試和入職

• 負責主管委派的其他工作/項目

• Provide administrative support to the department

• Assist with the implementation of HR processes in accordance with Company policies and guidelines

• Create and maintain employee filing systems

• Assist with drafting staff communication materials

• Prepare regular reports for management’s review

• Participate in the full cycle of recruitment process including screening, shortlisting, interviewing and onboarding of job applicants

• Assist on any other duties/projects assigned by supervisors

職位要求Requirements

• 大學畢業或以上，主修人力資源管理或相關範疇

• 具一年以上人力資源或行政工作相關經驗

• 良好中英文書寫及溝通能力(包括普通話). 懂葡語更佳

• 熟練MS Office應用程序，如Word、Excel、PowerPoint和中文輸入法

• 具責任感及良好人際交往技巧

• 積極主動、能獨立工作

• University graduate or above in Human Resources or any related disciplines

• 1 year or above working experience in Human Resources function

• Proficient in both written and spoken English and Chinese (Putonghua included). Knowledge of Portuguese is an added advantage

• Strong PC skill in MS office applications such as Word, Excel, PowerPoint and Chinese processing;

• Strong sense of responsibility and excellent interpersonal skills

• Proactive, self-motivated and able to work independently

資訊科技部 - 系統分析（數據庫助理經理）Information Technology Department - System Analyst  (Assistant Manager - Database Programmer)

Ref. no.: FM.13.122024

職位內容Responsibilities

• Develop key insurance products

• Design and develop overall architecture of the DB according to the business needs

• Collaborate with other developers and have strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求Requirements

• University graduate in the field of Information Technology or equivalent

• Insurance knowledge (Life and non-life) are a must

• Experience as a MS SQL Server developer or other mainstream DB providers

• Able to build advanced SQL queries

• Able to work with SSIS

• Able to quickly grasp new concepts and apply them in different contexts

• Skill in writing technical documents and specifications

• Initiative, self-motivated, responsible and hardworking

• Able to work under pressure and independently

• Good command of written / spoken English

資訊科技部 - 全端工程師 Information Technology Department - Full-Stack Programmer / Senior Programmer

Ref. no.: FM.13.122024

職位內容 Responsibilities

• 建構下一代以客戶端為重點的網頁應用程式

• 確保在應用程式的所有方面實施安全和資料保護

• 根據業務需求設計並開發網頁應用程式的整體架構

• 與設計團隊的其他成員合作，並有強烈的意願提出新的創意

• 準備功能性與技術性的規格文件

• Build next generation web application with focus on the client side

• Implement security and data protection on all levels of the application

• Design and develop overall architecture of the web application according to the business needs

• Collaborate with the rest of the design team and have a strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Job Requirements

• 資訊科技或相關領域的大學畢業生

• 具備全端/前端開發人員的工作經驗

• 有設計和實施RESTful API的經驗

• 熟悉前端技術（HTML、CSS、JavaScript、反應式框架）

• 具有後端编程語言（如Java或C#）的經驗

• 熟悉數據庫技術，如MSSQL或類似技術

• 了解版本控制系統（Git）

• 有使用低代碼平台的實際操作經驗者為佳

• 具備撰寫技術文件和規格書的能力者為佳

• 具有出色的問題解決能力，能夠獨立工作並在團隊中合作

• 主動積極、自我激勵、負責任且勤奮努力

• 良好的英文書寫及口語能力者為佳

• University graduates in the field of Information Technology or equivalent

• Experience as a Full Stack/Front End Developer

• Experience in designing and implementing RESTful APIs

• Experience in front-end technologies (HTML, CSS, JavaScript, Reactive Framework)

• Experience with back-end programming languages such as Java or C#

• Familiarity with database technologies such as MSSQL or similar

• Knowledge of version control systems (Git)

• Hands-on experience with low-code platforms is advantageous

• Skill in writing technical documents and specification is advantageous

• Strong problem-solving skills and the ability to work independently and as part of a team

• Initiative, Self-motivated, responsible and hardworking

• Good command of written / spoken English is advantageous

管理委員會 - 秘書 Executive Committee - Secretary to Executive Committee

Ref. no.: FM.10.122024

職位內容 Responsibilities

• 直接向公司的管理委員匯報

• 為管理委員安排會議、業務預約、 商務行程等事宜

• 確保委員會文件的處理及記錄得到妥善管理

• 協助和準備會議議程、會議記錄和相關報告

• 行政支援管理委員會以提高工作效率

• 履行管理委員會臨時委派的其他職責

• 協助籌備公司活動

• Direct report to the company’s Executive Committee

• Manage and maintain executives’ schedules, appointments, and travel arrangements

• Ensure proper organization of the Boards’ documents and records

• Prepare and distribute meeting agendas, minutes, and reports

• Support the Executive Committee with various administrative tasks to enhance productivity and efficiency

• Handle ad-hoc tasks assigned by the Executive Committee

• Assist with preparation of company activities

職位要求 Requirements

• 大學畢業或以上

• 擁有擔任高級管理層秘書經驗

• 優秀的中英文書寫及溝通能力，懂基礎葡語溝通優先考慮

• 較強的組織能力和時間管理技巧

• 熟練的 Microsoft Office 軟件操作及運用能力(Word, Excel, PowerPoint, Outlook, Teams, Zoom)

• 能夠謹慎處理機密資訊

• 能夠適應快節奏的工作環境

• 非常注重工作細節和準確性

• 積極主動地應對和解決問題，能夠平衡獨立工作和團隊合作的需求

• University graduate or above

• Proven secretarial experience to senior executives

• Excellent verbal and written communication skills of spoken and written English and Chinese, knowledge in Portuguese is an advantage

• Strong organizational and time management abilities

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Zoom)

• Ability to handle confidential information with discretion

• Flexibility and adaptability in a fast-paced environment

• Strong attention to detail and accuracy in completing tasks

• Proactive approach to problem-solving and the ability to work independently as well as in a team

人力資源及總務部 - 副經理/經理 Human Resources & General Affairs Department - Deputy Manager/Manager

Ref. no.: FM.11.122024

職位內容 Responsibilities

• 與其他部門經理和主管合作，以確保實現人力資源人才管理目標和目標

• 負責公司的人才招聘

• 管理和監督公司薪酬職能

• 監督和管理推動高效能的績效評估系統

• 審查和更新公司的人事管理政策和程序

• 管理內部溝通項目，以遵守公司政策和正當程序要求

• 協調員工培訓和發展計劃

• 與其他國際業務夥伴在不同項目和計劃上進行合作

• Work as strategic business partner with other department managers and supervisors to ensure HR talent management goals and objectives are achieved

• Responsible for the end-to-end process of recruitment activities of the Company

• Manage and oversee the payroll function of the company

• Oversee and manage a performance appraisal system that drives high performance

• Review and update Company’s human resource policies and procedures

• Manage internal communication projects in compliance with company policies and due process requirements

• Coordinate employee training and development initiatives

• Collaborate and partner with other international operations on different projects and initiatives

職位要求 Requirements

• 具人力資源管理學士學位或相關學歷

• 良好的中英文書寫及溝通能力，懂葡語更佳

• 擁有擔任人力資源主管或類似職位的工作經驗

• 備有管理人力資源系統的經驗(包括薪酬管理系統)

• 具備制定薪酬福利和績效評估計劃的經驗

• 熟悉勞動關係法

• 較強的領導能力

• BSc in Human Resources Management; or related qualification

• Good command of English and Chinese, knowledge of Portuguese is preferable

• Work experience as Head of HR or similar role

• Experience with Human Resources Information Systems including payroll tools

• Experience in designing compensation and benefits and performance evaluation programs

• Good knowledge of labor legislation

• Leadership abilities

精算部 - 主任 / 高級主任 Actuarial Department - Officer/ Senior Officer

Ref. no.: FM.12.122024

職位內容 Responsibilities

協助產品和精算職能，重點如下:

• 開發支持更廣泛產品供應的精算框架和模型;

• 壽險的產品創新;

• 保單和責任估值和報告;

• 支持風險為資本的實施和相關分析

• 再保險採購和處理;

• 資產和負債管理;

• 風險管理;

• 數據分析

Assist in product and actuarial functions with the following focus:

• Develop actuarial framework and models that support wider product offering;

• Product innovation in life

• Policy and liability valuation and reporting;

• Support Risk-Based Capital implementation and related analyses

• Reinsurance sourcing and handling;

• Asset and liability management;

• Risk Management;

• Data analytics

職位要求 Requirements

• 擁有精算、統計、數學、工程、數據科學及其他定量學科的本科或更高學位

• 通過 SOA 精算考試或同等考試

• 2 年以上壽險或非壽險精算及 / 或產品相關工作經驗

• 精通中英文書寫及口語能力

• Tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees

• Passing in Actuarial exams in SOA or equivalents

• 2+ years’ experience in life or non-life actuarial and/or product role

• Proficiency in written and spoken English and Chinese

管理委員會 - 執行董事 Executive Committee - Executive Director

Ref. no.: FM.09.112024

職位內容 Responsibilities

• 制定和實施促進公司使命的策略

• 為達成公司既定的目標和目的制定全面的商業計劃，參與公司發展策略的制定，確保公司履行當中的信託責任，並以投資者和員工的最佳利益為行動準則

• 向核下的管理部門提供指導和輔助以建立高效的領導團隊

• 確保公司的日常營運和長期策略計劃符合既定政策，遵循道德規範和法律要求

• 對公司投資計劃進行指導和監督

• 建立並維持與股東、合作夥伴及外部政府機構之間的信任關係

• 以提升公司形象為目標，擔任公司的公開演講和公共關係代表

• 針對管理報告進行分析，並落實能夠提升公司財務及非財務狀況的相關措施

• Develop and implement strategies aiming to promote the organization’s mission

• Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees

• Build an effective team of leaders by providing guidance and coaching to subordinate managers

• Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards

• Direct and oversee investments 

• Forge and maintain trust with shareholders, partners and external authorities

• Act as the public speaker and public relations representative of the company in ways that strengthen its profile

• Analyze management reports and decide on measures that add value to the company's financial and non-financial situation  

職位要求 Requirements

• 大學畢業或以上，主修數學、精算學、金融或相關範疇

• 擁有至少八到十年的管理經驗，並在執行董事或類似職位上有良好的業績記錄

• 擁有十五年以上的精算、風險管理和財務管理經驗優先

• 擁有多樣化的技術工作經驗及涵蓋多個領域，包括：保險產品的定價和風險評估、精算估值和報告、資產和負債管理、企業風險管理、風險評估和控制、資本管理（HKRBC/償付能力 II）、風險偏好聲明的制定、國際財務報告準則和投資組合管理

• 具有制定策略和計劃的經驗

• 對公司財務狀況及績效評估標準具備深入的理解

• 對公司的治理原則和最佳管理方法有全面的認識

• 較強的分析能力和解決問題的能力

• 具有優秀的組織和領導能力

• 流利的英語和葡萄牙語書寫和溝通能力；懂中文優先考慮

• 具有較強的技術性和項目管理技巧

• 出色的溝通和公開演講技巧

• 持有澳門居民身份證優先

• Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields

• Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles

• 15+ years in actuarial, risk and financial management

• Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management

• Experience in developing strategies and plans

• Strong understanding of corporate finance and measures of performance

• In depth knowledge of corporate governance principles and managerial best practices

• Strong analytical abilities and problem-solving skills

• Outstanding organization and leadership abilities

• Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be an advantage

• Strong technical and project management skills

• Excellent communication and public speaking skills

• Macau ID preferred

精算部 - 首席精算師 Actuarial Department - Chief Actuary

Ref. no.: FM.08.102024

職位內容 Responsibilities

監督公司整體產品和精算職能如下：

• 編製精算估值報告

• 監督和管理公司的所有精算職能

• 為產品審批委員會和高級管理層提供戰略性的精算建議

• 制定和實施公司政策和程序

• 確保精算工作符合監管要求和法規

• 帶領公司精算團隊並提供指導和培訓

• 預測金融趨勢並分析相關風險

• 持續關注和分析保險業的發展趨勢

• 作為管理層去提供戰略規劃和參與決策制定

Oversee the whole product and actuarial functions with the following focus:

• Preparation of actuarial valuation reports

• Oversee and manage all actuarial functions of the company

• Provide strategic actuarial advice to the product approval committee and senior management

• Develop and implement company policies and procedures

• Ensure compliance with all regulatory requirements

• Lead the actuarial team and provide guidance and training

• Prepare financial forecasts and analyze financial risks

• Monitor and analyze trends in the insurance sector

• Participate in strategic planning and decision-making at executive level

職位要求 Requirements

• 8年以上的人壽保險精算從業經驗，以及至少5年以上擔任高級精算職位

• 擁有以下專業精算資格：英國精算師 (FIA)、澳大利亞精算師 (FIAA)、北美精算師 (FSA) 或其他與上述專業精算組織相當及被澳門金融管理局所認可之資格

• 在產品開發方面擁有豐富的經驗

• 具有償付能力第二代（歐洲）框架下的工作經驗

• 大學畢業或更高學歷，主修數學、精算學或統計學專業等相關範疇

• 具備英文及澳門特別行政區任一種正式語文(葡文或中文) 書寫和口語能力

• 8 + years of experience in life actuarial and at least 5 years of professional experience as a senior actuary

• Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned

• Solid experience in product development

• Experience of working within the scope of the Solvency II Regime (European Framework)

• Higher education in Mathematics, Actuarial Science or Statistics

• Ability to communicate in English and at least one of the official languages ​​(Portuguese or Chinese) (written and spoken)

理賠部 - 文員 / 高級文員 Claims Department - Clerk / Senior Clerk

Ref. no.: FM.07.102024

職位內容 Responsibilities

• 負責處理理賠部的日常工作

• 按照公司指引處理客戶保險索賠

• 輸入並管理客戶理賠資料及建立客戶檔案

• 及時回應客戶、保險經紀、代理及內部員工的理賠咨詢

• 為客戶提供優質和專業的客戶服務

• 處理其他上級委派的工作

• Support daily operations of the Claims department

• Settle and handle claims in accordance to the Company’s guidelines

• Register, monitor and follow up with claims files

• Handle claims enquiries from clients, brokers, agents and internal staff in a timely manner

• Deliver quality and professional service to customers

• Other ad hoc assignments assigned by the department supervisor

職位要求 Requirements

• 大學畢業或以上

• 良好中英文書寫及溝通能力

• 良好電腦操作技巧及熟悉Word 和Excel軟件操作及運用

• 優秀的溝通及人際交往能力

• 良好的分析及理解能力

• 以客戶為先、積極主動、願意學習

• 具備細心、積極、獨立的特質，並能在壓力環境中有效地完成工作

• 熟悉保險產品優先考慮

• 有辦公室行政工作經驗優先

• University graduate or above

• Good command of spoken and written English and Chinese

• Good knowledge of PC applications, especially Word and Excel

• Effective communication and interpersonal skills

• Good analytical and comprehension skills

• Customer-oriented, pleasant personality and willing to learn

• Detail-oriented, proactive, independent, and able to work under pressure

• Knowledge of insurance products is considered a plus

• Experience in office administration is preferred

退休金部 - 主任 / 高級主任 Pension Fund Department - Officer / Senior Officer

Ref. no.: FM.06.082024

職位內容Responsibilities

• 負責執行退休基金的日常交易

• 確保所錄入交易的準確性及時效性

• 協助撰寫及檢閱監管及商業報告

• 支援銷售流程及提供客戶服務

• 回應客戶有關帳戶和交易的查詢

• 與內部保持緊密合作，確保提供優質的服務

• Perform daily transactions related to pension fund operations

• Ensure the accuracy and timeliness of all transactions

• Assist and prepare regulatory and business reports

• Support whole sales process and client service

• Respond to client inquiries regarding their accounts and transaction statuses

• Liaise and work closely with back office to ensure excellence in service

職位要求 Requirements

• 大學畢業或以上，主修會計、金融或相關範疇

• 具有投資、會計﹑或保險的基本知識

• 具有較強的分析力以及注重細節

• 良好中英文書寫及溝通能力

• 有效的溝通及人際交往能力

• 勤奮、積極、主動並能在壓力下完成工作

• 熟悉辦公室電腦軟件操作，尤其PowerPoint 及Excel

• University graduate or above in Accounting, Finance or related disciplines

• Basic knowledge in investment, accounting, or insurance field

• Strong analytical skills and attention to detail

• Good command of spoken and written English and Chinese

• Effective communication and interpersonal skills

• Self-motivated, proactive, and able to work under pressure

• Good knowledge of PC applications, especially PowerPoint and Excel

Investment Department - Chief Investment Officer 首席投資總監 / Investment Manager 投資經理

Ref. no.: FM.12.092023

職務 Responsibilities

• 在資產管理公司的支援下管理投資策略和投資組合，包括退休金業務

• 管理短期投資餘額和整體流動性

• 處理所有日常投資管理之文件

• 負責定期投資報告和檢閱，包括量性和質性投資組合的研究

• 監察庫務部日常運作包括現金管理、保費收付及其他付款職務

• Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies

• Manage short-term investment balances and overall liquidity

• Perform regular administration duties of all investment files

• Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies

• Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions

職位要求 Requirements

• 主修金融或相關專業資格之機構認可範疇. 持有CFA資格優先

• 5-8年上投資相關經驗

• 具良好的英文、中文(廣東話及普通話）語言能力

• 具有效率之溝通及人際交往能力

• 具有前瞻性思維，精通決策

• 勤奮、積極、主動並能在壓力下完成工作

• 熟悉辦公室電腦軟件操作，尤其PowerPoint 及Excel

• A degree in finance or a relevant field from an accredited institution. CFA preferred.

• Minimum 5 to 8 years of related experience

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Effective communication and interpersonal skills

• Strategic thinker and proficient in decision-making

• Self-motivated, proactive and independent and able to work under pressure.

• Good knowledge of PC applications, especially PowerPoint and Excel

申請職位 Application

Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).

有興趣人士請將履歷連同近照電郵至 HR@fidelidade.com.mo 或於辦公時間 (週一至五，09:00-17:30) 親身提交至忠誠保險辦公室 - 澳門南灣大馬路567號大西洋銀行大廈 14 樓

*Personal data collected will be used for recruitment related purposes only.                                                              

MSIG Insurance (Hong Kong) Limited 澳門招聘

Headquartered in Japan, MSIG is a long-established global insurer with 14,000 dedicated employees. We are a non-life insurer with the largest insurance network in Asia, operating through an international framework of over 40 countries and regions. Our affiliation with Hong Kong alone stretches back over 150 years.

We go above and beyond the call of duty in every aspect of our operation, and we are taking this mandate to develop our people into world class insurance professionals of the highest calibre. Today, we are inviting applications from talented individuals who share our passion for excellence. The opportunity is here for you to excel yourself and expand your potential to the best of your limit.

msig.com.hk

Assistant Manager, Finance (Station in Macau)

Key Responsibilities:

• Lead the team and oversee the financial operations

• Review transactions prepared by AR and AP, and provide backup support when needed

• Communicate with banks regarding applications, fixed deposits instructions and other related matters

• Maintain the fixed assets register and fixed deposits register, including calculating accrued interest and providing breakdowns on balance sheet items and general ledger records

• Handle business tax submissions to the local Financial Bureau on a monthly basis and conduct annual tax assessments

• Prepare and manage expenses projections and plans, and oversee month-end closing processes

• Prepare AMCM reports and other annual submissions or surveys as requested

• Responsible for regular management reporting and reconcile company’s statement in a timely manner

• Prepare profit commissions and issue statements, and collaborate with auditors on Annual Financial Statements

• Comply with the government ordinance and credit control requirement

• Maintain effective communication with the Hong Kong team and perform ad hoc assignments as required

Requirements:

• Bachelor’s degree in Finance, Accounting or a related discipline

• Minimum 5 years of solid experience in full set of account

• Professional certification (e.g., CPA, ACCA) is a plus

• Experience in insurance or banking industries would be a strong advantage

• Strong knowledge of financial regulations and accounting principles

• Excellent analytical and problem-solving skills

• Detail-oriented with strong sense of responsibility

• Effective communication and interpersonal skills

• Good command in both written and spoken English and Chinese

• Proficient in MS Office, particularly advanced level in Excel

• Macau permanent resident is a must

Executive, Finance (Station in Macau)

Key Responsibilities:

• Provide general finance and accounting support, e.g. issue official receipts and bank-in slips, process statement of accounts and commission accounts, prepare receipt summaries, system record update, etc.

• Perform cashier and account receivable functions, and handle incoming funds

• Update records in internal reports and systems, and perform day-end closing

• Prepare AR-related journals for adjustments and inter-company transactions

• Generate monthly statements of account and commission statements

• Handle customer inquiries on settlement-related issues

• Deposit at the bank at least once a week and maintain client records

• Perform quarterly checks (safe, receipts, and cheque counts)

• Comply with the government ordinance and credit control requirement

• Support AP process and perform any ad hoc duties if needed

Requirements:

• Tertiary education in Finance or Accounting and/or qualification in LCCI

• Minimum 2 years of solid experience in full set of account

• Experience in insurance or banking industries would be a strong advantage

• Detail-oriented with strong sense of responsibility

• Customer-focused and result-oriented with the ability to prioritize assignments

• A good team player with good interpersonal skills

• Good command in both written and spoken English and Chinese

• Hands on PC skills in MS Office and Chinese word processing, particularly intermediate level in Excel skills

• Macau resident is a must

• Candidate with less experience would be considered as Assistant Executive

Assistant Business Development Manager, Macau Branch

Key Responsibilities:

• Establish and maintain close relationships with major business partners to provide timely and quality service support

• Conduct regular visits to intermediaries and explore new business opportunities to achieve sales targets and profitable growth

• Manage business portfolio and support Macau Branch in business development, organizing marketing and social events and promotions

• Ensure all business to be written in accordance with respective acceptance authority and seek for appropriate reinsurance support or referral when necessary

• Assist supervisors to monitor, check and process policies to comply company standard on turnaround time and accuracy requirement

• Assist to maintain control to achieve timely support on policy renewal, including re-rating, updating, and dispatching renewal notices

Requirements:

• Degree holder in Marketing, Business Management, Risk Management, Insurance, or related discipline

• At least 5 years of work experience in general insurance

• Holder or in progress of professional insurance qualification such as ANZIIF, Macau General Insurance License, or related discipline preferrable

• Solid experience in account management, excellent customer services, communication, interpersonal and presentation skills

• Self-motivated, independent, result-driven, customer-centric with strong business acumen

• Proficient in both written & spoken English and Chinese

• Hands on PC skills in Microsoft Word and Excel

• Macau resident is a must

Application:

Interested parties please send full resume with current and expected salary to hrdivision@hk.msig-asia.com

Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence. Unsuccessful applications will be destroyed after 12 months.

CHINA TAIPING 中國太平保險 (澳門) 股份有限公司招聘

綜合部：人力資源崗(文員至主任)

崗位職責：

• 處理公司員工之人事、假期等紀錄，包括資料輸入、核對等文書工作；

• 協助人員招聘工作，包括入職等流程手續；

• 協助處理員工培訓、績效管理、薪酬福利、回應員工就人事問題之查詢；

• 協助完善各項人力資源管理制度和流程，並負責落實；

• 協助團隊建設活動組織、員工關係維護；

• 積極配合公司部門運作管理及協調工作；

• 參與完成各類人力資源數據分析及報告撰寫；

• 完成部門負責人交辦的其他工作。

任職要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上，主修人力資源管理或相關範疇；

• 具一年以上人力資源或行政工作相關經驗；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能夠承受壓力並獨立完成工作；

• 具良好中英文書寫能力及操流利廣東話、普通話。

綜合部：行政助理 / 公司司機

崗位職責：

• 協助處理公司一般日常行政事務；

• 接載公司客人，配合人員用車需要；

• 需持有能往來港珠澳三地的駕駛執照、並有往來三地的駕駛經驗，具良好駕駛紀錄，熟識澳門街道及有豐富駕駛經驗；

任職要求：

• 需持澳門永久居民身份證；

• 大專畢業或以上；

• 具5年以上專業司機工作經驗；

• 誠實有禮、儀容整潔；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 操流利廣東話、普通話，略懂英文優先。

理賠部：主任至副經理

崗位職責：

• 負責汽車險索償櫃台工作、資料錄入、文件及數據整理等文書工作

• 協助上級及部門處理管理相關事項

任職要求：

• 需持澳門永久居民身份證

• 大學畢業或以上，保險相關科系優先

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法等

• 善於溝通、工作態度認真、有責任心及團隊精神

• 勤奮主動、能獨立處理日常工作

• 完成部門交辦的其他工作

代理業務部：文員至主任

崗位職責：

• 負責對接銀行代理業務；

• 與銀行員工溝通，提供保險產品培訓；

• 銀行業務報價及接洽工作；

• 數據收集及分析工作；

• 完成部門負責人交辦的其他工作

任職要求

• 需持澳門永久居民身份證；

• 本科或以上學歷，金融學、經濟學、市場行銷、等專業優先；

• 性格外向善於溝通，有創新思維、分析、社交、活動能力強及高情商；

• 具備良好服務態度、團隊協作精神和一定的抗壓能力；

• 熟練使用辦公軟體；

• 持有澳門電單車駕駛執照；

• 有保險工作經驗者優先。

信息技術部：網安崗主任

崗位職責：

• 負責數據機房、應用系統、辦公設備等軟硬體的運維管理；

• 協助制定網絡安全設備的運維管理流程及規範和評估供應商服務質量等相關工作；

• 配合內、外部信息安全稽核工作及整改追蹤；

• 制定及落實公司信息安全戰略，保證信息安全與業務發展目標一致；

• 制定及落實信息安全事件應急機制及有效演練；

• 持續學習相關技能，提升信息安全運維技能。

任職要求：

• 具責任感、誠懇及團隊精神、態度積極主動、認真負責、溝通及協調能力；

• 具信息技術、網絡安全或相關範疇的學士或以上學歷；

• 具主流品牌Router、Switch、Firewall，TCP/IP、VLAN、WAF、VPN等相關網路及設備規劃、架設及維護管理經驗者優先；

• 具Windows, Kylin, Redhat 等主流操作系統的使用及維護管理經驗者優先；

• 具私有云運維、Grafana、Prometheus、Zabbix等自動化運維監控的架設及維護管理經驗者優先；

• 具Kubernetes容器運維相關經驗者優先；

• 具PostgreSQL優化、維護、備份恢復等運維相關經驗者優先；

• 具CCNP、CISSP或網絡安全相關證書者優先；

• 具兩年或以上相關工作經驗者優先。

承保部：文員

崗位職責：

• 汽車險櫃台出單、資料錄入、文件及數據整理等文書工作。

任職要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上，保險相關科系優先；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 具良好的中英文會話及書寫能力；

• 善於溝通、工作態度認真、做事仔細、有責任心及團隊精神；

業務拓展部：客戶服務崗

崗位職責：

• 負責地鋪、保險商城等渠道客戶服務工作;

• 向客戶推薦保險商城和公司產品等；

• 市場數據收集整理及分析等工作；

• 完成部門負責人交辦的其他工作。

任職要求：

• 需持澳門永久居民身份證；

• 本科或以上學歷，金融學、經濟學、市場行銷、新聞傳播、中文等專業優先；

• 具備良好中、英文語言能力，優秀的學習能力；熟練使用辦公軟體；

• 具有創新意識和高效執行力，工作細緻認真，責任心強，具備良好的團隊協作精神和一定的抗壓能力；

• 具備互聯網和創新思維工作經驗者優先。

車險部：文員

崗位職責：

• 處理公司對接車險部代理人的日常工作和解決其中的疑問。

任職要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 接受挑戰、勤奮主動、能獨立處理日常工作；

• 具備良好的服務態度，能耐心處理客人的疑問；

• 持有澳門駕駛執照者優先

代理部：兼職文員

崗位要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上/ 大學在讀學生；

• 具流利英文及廣東話溝通能力，懂普通話者為佳；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 能和團隊合作同時亦能獨立工作；

• 有條理和專注；

工作內容：

• 提供一般文書支援，例如資料輸入、歸檔、影印、列印和郵寄信件；

• 擬備和編製統計報告和圖表供分析用；

• 處理其他被指派的職務；

上班時間：為期3個月(暫定)，周一至周五，每周3-4天，每天6-8小時。

待遇：時薪

業務拓展部：兼職文員

崗位要求：

• 需持澳門永久居民身份證；

• 大學畢業或以上/ 大學在讀學生；

工作內容：

• 文書處理；

• 熟悉微軟文書處理軟件，如MS Office及中文輸入法；

• 勤奮主動、能獨立處理日常工作；

• 善於溝通、工作態度認真、有責任心及團隊精神；

• 持有澳門駕駛執照 (電單車優先)。

• 上班時間：為期3個月(暫定)，周一至周五，每周3-4天，每天6-8小時。

• 待遇：時薪

其他應聘條件：

• 品行端正、儀表端莊、善於溝通。

福利待遇：

• 本公司提供良好晉升機會及優厚待遇，包括年終雙糧、花紅、膳費津貼、房屋津貼、醫療福利、員工壽險、危疾保險、人身意外險、公積金、侍產假等。

申請方式：

有意者請將履歷、身份證明文件、學歷、成績單、工作證明、專業資格證書、近照及要求待遇，通過電郵發送 hr@mo.cntaiping.com (註明應徵職位)。

備註：所有申請資料均保密處理及只作招聘用途。

Victory 澳門招聘

Victory 組自成立以來，始終致力於為客戶提供卓越的服務。我們的名字 “Victory”不僅代表著我們的公司，更代表著我們的使命和願景——助力客戶獲得健康、長久、好生活全方位成功。

如果你認為自己有理想和爭取成功的熱誠。歡迎加入我們的團隊，與我們一起進步!

客戶經理

客戶經理是專注於為客戶提供產品服務和解決方案，並結合銷售能力、客戶關係管理和行業知識，職位具無限發展空間。

主要職責：

• 根據不同客戶需求，製定適合客人的方案

• 與客戶保持良好關係

• 提供優質客戶服務

入職要求：

• 持有澳門居民身份證

• 大專以上學歷

• 良好的溝通能力和人際交往技巧

• 較強的組織和執行能力

薪酬福利：

• 入職特備津貼 HKD15,000 - HKD25,000，花紅及業績分紅

• 免費在職培訓

• 公積金，醫療保險

• 海外旅遊會議

大灣區市場經理

市場開拓經理是專注於開發市場、拓展客戶資源的管理職位。需要結合市場分析能力、銷

售技巧和團隊管理才能。

主要職責：

• 制定並執行市場開拓策略，尋找新的商機

• 建立和維護重要客戶關係網絡

• 專業分析市場最新資訊，為客戶提供專業諮詢服務

• 團隊管理能力

入職要求：

• 持有澳門居民身份證

• 擁有內地背景優先/新移民優先

• 大學畢業或以上

• 一年工作經驗或以上

• 良好的溝通技巧及團隊合作精神

• 有事業發展雄心、有自律性、有晉升目標、有上進心

薪酬福利：

• 入職特別津貼 HKD15,000+傭金+花紅

• 醫療福利

• 免費培訓

• 晉升機會大

• 海外旅遊獎賞(美加、澳洲、歐洲和亞洲....)

大灣區客戶服務專員

客戶服務專員是與客戶溝通，負責提供專業的客戶服務。

主要職責：

• 根據不同客戶的需求，提供不同方案

• 與客戶溝通，建立和維護客戶關係

• 維護重要客戶關係網絡

入職要求：

• 持有澳門居民身份證

• 具內地工作經驗 / 內地讀書優先

• 大學畢業或以上

• 一年工作經驗或以上

• 良好的溝通技巧及團隊合作精神

公司福利：

• 入職特別津貼

• 醫療保險

• 免費培訓

市場部推廣員

主要職責：

• 根據不同客戶的需求，管理客戶投資、分析及制定計劃書等

• 透過專業分析及最新的市場資訊，為客戶提專業諮詢服務

入職要求：

• 持有澳門居民身份證

• 本科畢業或以上

• 良好的溝通技巧及理解分析能力

公司福利：

• 入職特別津貼

• 醫療保險

• 免費培訓

銷售員 (家庭主婦優先)

銷售員 (家庭主婦) 能工作與家庭之間找到平衡點。

主要職責：

• 推廣公司產品服務

• 處理客戶需求，維護客戶關係

入職要求：

• 持有澳門居民身份證

• 高中畢業或以上

• 良好的溝通技巧

管理培訓生

主要職責：

• 參與部門日常工作及會議

• 體驗不同工作職務，了解合適自己理想的工作

• 學習不同範疇的知識，深入了解市場動向

入職要求：

• 持有澳門居民身份證

• 大三大四學生優先，修讀相關學科優先

公司提供結構完善全方位培訓課程，公平良好的內部晉升機會、年終及多個季度不同花紅及獎金，出席不同海外會議機會等。

申請方式：

有意者請將個人履歷寄至 vickylei2025@gmail.com，並註明申請職位及招聘廣告網站。

HSBC & HSBC Life 澳門招聘

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Business Financial Crime Risk Lead – Macau

Description:

The Business Financial Crime Risk lead will play a significant and critical role in the success of Wealth & Personal Banking (WPB)’s objectives and outcomes with regards to deterring, detecting, and protecting against financial crime risk. The role will report to Head of Wealth and Personal Banking and be responsible for a number of key financial crime activities, specifically, Sanctions, Anti-Bribery & Corruption (AB&C) and oversight over the Client Selection & Exit Management (CSEM) processes for WPB. As a people leader with direct accountability of the above activities, the individual must ensure the primary operational aspects are managed effectively to achieve strategic business and customer outcomes in a sustainable, ethical and cost-effective manner, and in accordance with the Financial Crime Global Standards, working closely with local, Regional and Global stakeholders.

Job Roles & Responsibilities:

• Drive policy implementation relating to Global WPB Customer Due Diligence (CDD) Lines of Business Procedures, regulatory requirements and local risk appetite including customer on-boarding, CDD periodic review and processes;

• This role also represents for Head of Customer Selection and Exit Management (“CSEM”) Secretariat, collect all required client information that will ensure the efficient decisioning and execution of the decisions around customer exits;

• Responsible for the management of both Name Screening and Transaction Screening system, including existing system maintenance, identifying areas for improvement, and proposing solutions;

• Provide concise and timely reporting and updates for various governance forums and committees on the status of CDD related to projects, key milestones, streamlining initiatives, blockages, challenges, risks, and issues;

• Provide consultancy and prepare procedural updates to support all CDD users in multiple CDD related initiatives including risk mitigation, projects, audits and reviews, and system issues resolution etc.

• Own and oversee effectiveness of financial crime controls and be point of escalation for any complex matters and cases, by providing subject matter expert (SME) input to relevant stakeholders;

• Build strong relationships, adopting a join-up approach, to support execution of operations at pace and with minimum conflict;

• Work closely with various stakeholders including business users, operations, IT, Compliance to proactively manage all the potential financial crime risk identified from projects, ensure effective project governance, and recommend any risk mitigating measures when required.

Job Requirements:

• Minimum of a Bachelor degree;

• Relevant years of experience in Banking or Financial Services covering financial crime or risk management;

• Knowledge of Financial Crime Risk issues, typologies and trends, as well as awareness of Financial Crime Compliance Regulations;

• Sound knowledge on retail banking business;

• Proficiency in both English and Chinese;

• Strong planning, analytical, and well developed leadership and management skills;

• Strong interpersonal skills with the ability to communicate effectively at all levels and with senior managements;

• Proficient in Microsoft office, including Excel and Powerpoint;

• Track record of proactive issue identification with swift resolution, mitigation and governance;

• Ability to prioritize and work independently under pressure;

• Excellent verbal and written communications skills and ability to communicate complex issues in writing.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=251593

GTRF Sales Manager – CMB - Macau

Principal Responsibilities:

• Establish new client relationships and strengthen existing ones.

• Communicate new products and propositions to clients.

• Identify potential trade financing opportunities in the market and escalate these where appropriate to cater for client demand.

• Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships.

• Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients.

• Support achievement of the HSBC vision, Values, goals and culture in personal behavior, actions and decision making

• Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge, and encouraging others to do the same in the best interests of HSBC and its customers.

• Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.

• Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise

Qualifications:

• Bachelor’s degree in finance, International Trade, Business, or related discipline

• Extensive knowledge of global trade and receivables finance, services, products, and techniques

• Good understanding of the market trends, competitive environment, and regulatory environment

• Detailed knowledge if Credit and Risk including techniques to mitigate risk.

• Proven ability in identifying and meeting customer needs through matching a broad range of products and services.

• Ability to interact with business customers at all level.

• Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders.

• Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations in English, Cantonese, and Mandarin

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=257323

Premier Relationship Manager I – WPB - Macau

Principal Responsibilities:

• The main roles of the job holder ensure the successful implementation of business strategies and Wealth & Personal Banking’s profitability through achievement of customer retention, growth of high value targeted customers, business goals of the branch and customer satisfaction as well as to support the implementation of all related activities / initiatives.

• To contribute to the Bank’s service and sales goals and profitability by proactively growing the HP portfolio through regular meeting as per customer needs, and achieving RBIF scheme

• To contribute to the growth of customer portfolio by initiating proactive customer contacts to build, cement and reinforce relationship with own portfolio customers.

• Manage existing relationship with those high-net-worth customers by obtaining net new funds and develop new relationships from clients.

• Acquire new Premier relationship and manage all aspects of a portfolio of Premier customer relationships.

• Comply with Global guidance and financial crime activities, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the CDD/EDD reviews promptly with quality outcome.

Qualifications:

• 2-3 years banking experience

• Customer service focused mindset

• Possess good knowledge of WPB products including general banking insurance through internal accreditation and external regulatory requirement (AMCM) to obtain Insurance License

• Good selling and presentation skills

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=256379

Performance Services Manager – DBS - Macau

The Performance Services (“PS”) team provides support to the Macau Chief Operating Officer (“COO”) across key areas including change execution, financial management, non-financial risk, third party management oversight and people.

The candidate will report directly to the Macau COO, and play an important role in defining and supporting the COO office strategy and deliverables, collaborating closely with all other lines of business and functions across HSBC Macau.

Principal Responsibilities:

• Change Execution – managing change, either internally or externally driven, on a continuous improvement basis

• Communication – developing and executing communication plans, with Region/Country Communications

• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”

• Financial Management –provide support in robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance

• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management

• Organizational Design – maintaining and continually reviewing organizational designs

• People – support with developing and implementing people strategies with Region/Country/Global HR

• Project execution – support with region/country specific programmes supporting Group COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions

• Non-financial Risk management – support with the management of non-financial risk and ensuring risks are managed consistently and effectively across all businesses and functions in line with the agreed risk appetite.

• Continue to improve the oversight and governance of Third Party Risks. This involves early identification of emerging risks, issues and themes that may require management attention and remediation.

• Preparation of governance committee papers and specific Governance meetings packs under the responsibility of Performance services team.

Qualifications:

• Experience in risk management related activities

• Educated to graduate degree level in business management related field or associated relevant business experience

• Extensive experience in banking/ financial services, preferably in a global organization

• Proven experience in financial budgeting, strategic planning, communication, and people management processes

• Proven project management experience with an ability to influence senior stakeholders

• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels

• Good verbal and written communications skills required in English; other language abilities are advantageous

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=255804

General Banking Officer (BDO) - WPB - Macau

Principal Responsibilities:

• Support the GBM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set under RBIF scheme are achieved.

• Identify potential customers with HMLs, credit cards, Premier a/c, PIB and general insurance products.

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM.

• By providing consistently high level or service delivery and efficiency to Premier and general banking customers.

• By providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints efficiently and professionally.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture.

• To contribute the continuous improvement of the Bank’s service & sales processes and standards.

• To support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements.

Qualifications:

• Customer service focused mindset.

• Prior banking industry experience would be preferable.

• Fluent in spoken and written in English, Chinese and Putonghua.

• Good communication and interpersonal skills.

• Aspired to develop your career in sales and servicing roles at retail branches.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=209452

Counter Services Officer - WPB - Macau

Job Roles & Responsibilities:

• Deliver high standard of service to customers and meet their needs with courtesy;

• Count cash received and to check for forgeries;

• Count cash/coins paid in/out;

• Cross-sell bank products whenever opportunities arise.

Job Requirements:

• Customer-service focused mindset;

• Preferably with general understanding of bank products and services;

• Prior banking industry experience would be preferable;

• Good communication skill in English and Chinese is preferred;

• Good communication skill and basic computer knowledge.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=229480

Local Management Associate Programme

Description:

HSBC Macau Branch offers a comprehensive range of banking services to customers, from local citizens to customers with international backgrounds or needs. With our sustained business growth, we continue to build development opportunities for our people. The Management Associate Programme provides you with the opportunities to gain valuable experience on how to analyze, prioritize and act on goals from a strategic leadership perspective as well as to explore your skills and knowledge in Banking Operations.

For: Final year students or graduates with less than 2 years’ full-time experience

Duration: 24 months

Start Date: June 2025 onwards

Location: Macau

Principal Responsibilities:

• As part of the programme, you will undertake attachments in product, customer facing and business risks in various Banking functions.

• Provide a wide spectrum of quality support to Managers to enable them to drive revenue, improve client engagement and maximize operational efficiency.

• Assist to prepare appropriate analysis and preparation of proposals, presentations and pitches to prospective customers.

• Assist to develop and maintain cordial customer relationship and provide quality customer services.

• Assist to prepare for credit proposals and monitor account performance, product development, customer analysis and pre-pitching research.

• Assist to conduct regular and effective credit reviews and visit customers' operational facilities to take proactive control measures to ensure credit quality.

• Assist to provide ongoing risk monitoring including Global Standards, sanctions, Anti Money Laundering alerts and act as an escalation point for risk issue response.

Qualifications:

• Permanent resident of Macau or holding a valid Macau ID.

• Bachelor’s degree or above, a final year student from an accredited university or graduate with less than 2 years’ full time experience.

• Previous work experience and exposure in credit and relationship management, product development and customer relationship management preferred.

• Excellent verbal and written communication skills in English, Mandarin and Cantonese.

• Good level of business acumen and commercial awareness.

• Strong analytical skills and ability to challenge.

• Strong sales and customer orientation, with ability to communicate effectively and create connection with others.

• Capable of serving as a role model for displaying openness, teamwork and integrity.

• A high degree of cooperation and teamwork with career aspiration in customer-facing roles, while retaining the ability to operate with sufficient independence and objectivity in order to review and challenge proposals from the coverage teams.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=252767

Application Deadline : 13 March 2024

Apprentice / Internship Program

Job Roles & Responsibilities:

• Understand the overall concept and functionality aspect of the department

• Perform administrative duties to support the smooth operations flows within the department, eg manage database and records

• Co-ordinate and participate in bank activities and networking events

• Shadow position within the department as part of “on the job training” for a variety of duties

Job Requirements:

• College student, preferably with discipline of Business Administration or equivalent

• Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint

• Self-directed and able to work with less supervisor

• Good communication skill

• Keen to learn new knowledge and adaptive

• Long-term relationship for 6 months and above preferable

• Year 2 - Year 3 Student preferable

Working Schedules and Benefits:

• Part-time basis

• Hourly rate paid according to confirmed work schedules

• Flexible work schedules could be discussed with concerned department

• Medical Plan entitlement

• Opportunity to move to full-time roles immediately after graduation

Opportunity Areas:

• Commercial Banking

• Wealth and Personal Banking

• Digital Business Services

• Human Resources

• Finance

Application Channel

If you are interested to learn and explore yourself while working in a multinational based environment.

Please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=186397

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Assistant Manager, Operations and Customer Service - HSBC Life, Macau

Principal responsibilities:

• Assist manager in maintaining a smooth, effective and efficient daily operations of the department;

• Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims;

• Handle enquiries and provide services to customers at service counter and hotline;

• Assist timely filing to regulators;

• Ensure timely delivery of quality services by meeting departmental benchmarks;

• Perform other duties periodically assigned by supervisors in order to meet operational and other requirements;

• Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly.

Requirements:

• University degree holder;

• Minimum 5 years of working experience in financial institutions and customer service related areas;

• Solid knowledge in insurance products;

• Effective analytical and problem solving skills;

• Excellent communications and interpersonal skills;

• Fluent in English, Cantonese and Mandarin;

• Computer-literacy;

• Self-motivated and able to work independently.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=223671

Wealth Planning Specialist – HSBC Life, Macau 滙豐人壽保險 - 理財策劃顧問

Job Roles & Responsibilities 主要職責：

• Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled;

  為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求

• Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call;

  透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會

• Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer;

  以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介

• Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency;

  管理客戶的保險組合，以確保最高的客戶滿意度和可持續性

• Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions;

  觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案

• Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned;

  與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略

• Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers;

  與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案

• Promoting and enhancing the brand and image of HSBC Life and the Bank

  促進和提升滙豐人壽和銀行的品牌和形象

• Ensure that the service delivered by various branches are being benchmarked and are of top quality.

  確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications and Requirements:

• University Degree Holder

  大學學位持有人或同等學歷

• Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred

  持有有效保險中介人資格考試卷一、三 和 五

• Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries

  有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗

• Knowledge in Life Insurance Products is preferred

  對人壽保險產品有透徹的了解

• Strong coaching skills and strong business acumen

  敏銳的商業洞察力及有能力輔導團隊

• Solid knowledge in driving and implementing business strategy

  有能力幫助推動與實施企業戰略

• Strong proficiency in Microsoft Office

  熟悉Microsoft Office之操作如EXCEL、WORD等

• Excellent Communications and Interpersonal Skills

  工作主動，具有良好的溝通能力、創新思維，及團隊協作意識

• Fluent in English, Cantonese and Mandarin

  具流利的廣東話、普通話、英文語言能力

• To be considered for this role, the relevant rights to work in Macau is required.

  要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via 有意應徵者，請透過以下鏈結申請：

https://mycareer.hsbc.com/ExternalApply?pipelineId=182489

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

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You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

MIC 澳門保險股份有限公司 / MPFM 澳門退休基金管理股份有限公司招聘

澳門保險股份有限公司 / 澳門退休基金管理股份有限公司
Macau Insurance Company Limited / Macau Pension Fund Management Company Limited

公司簡介：

Macau Insurance Company Limited and Macau Pension Fund Management Company Limited, subsidiaries of Dah Sing Financial Group, were established in Macau in 1984 and 2017 respectively. We are one of the largest insurance companies in Macau.

Know more about us: http://www.mic.com.mo/cn/index.php

Business Development

• Assistant Manager

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Information Technology

• Manager / Officer

• System Analyst

• Web Project Programmer / Part-Time Programmer

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Underwriting and Reinsurance

• Senior Officer

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Others

• Administration Manager / Officer

• Assistant Digital Marketing Manager

• Finance Manager / Officer

Application:

The successful candidate will be offered a highly competitive remuneration package that includes double pay, performance bonus, leave and various fringe benefits. Please send your résumé including present and expected salary to:

Human Resources Department
Macau Insurance Company
Avenida da Praia Grande No. 594, Edificio BCM, 7/F, Macau

Fax: 8791 0423 or E-mail: career@mic.com.mo

(All information provided will be treated in strict confidence and used solely for recruitment purpose.)

中國人壽保險（海外）股份有限公司澳門招聘

風險管理崗

職責：

• 負責建立完善公司風險管理、內部控制體系制度建設，組織開展風險監測和評估工作。

要求：

• 碩士及以上學歷，經濟、金融、會計、精算、法學等相關專業優先；

• 具有 2 年以上風險管理、精算、法律工作經驗優先；

• 具有 FRM、CFA、精算師、國家法律職業資格證書優先；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

人力資源管理崗

職責：

• 負責人力資源發展規劃、人力資源制度建設、人員招聘、績效考核、員工管理等方面工作。

要求：

• 大學本科或以上學歷；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

項目管理崗

職責：

• 負責電子化項目管理、營運流程優化和系統測試等方面工作。

要求：

• 大學本科或以上學歷，資訊科技相關專業優先；

• 具有壽險、退休金、營運管理等工作經驗優先；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

財務管理崗

職責：

• 負責公司財務管理、風險管理、資本管理、經營分析、收支管理、稅務審計等方面工作。

要求：

• 大學本科或以上學歷，金融、財務、會計等相關專業優先；

• 具有四大會計師事務所工作經驗優先；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

客戶服務崗

職責﹕

• 負責部門客戶服務方面的工作，主要包括客戶服務、保全批改、收付費等運營工作。

要求：

• 大學本科或以上學歷；

• 具有保險或金融機構工作經驗優先；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

承保管理崗

職責：

• 負責建立完善承保管理工作制度及操作規範，投保資料審核、出單，提供承保諮詢及相關服務。

要求：

• 大學本科或以上學歷；

• 具有壽險公司相關工作經驗優先；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

核保經理 / 主任

職責：

• 負責處理新單/保全/理賠與核保相關的工作，管理監督核保流程，編寫核保相關手冊指引。

要求﹕

• 大學本科或以上學歷，醫學相關學歷優先；

• 三年以上壽險公司理賠工作經驗；

• 英文程度良好；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

理賠經理/主任

職責：

• 負責處理客戶理賠相關工作，管理監督理賠流程，編寫理賠相關手冊指引。

要求：

• 大學本科或以上學歷，醫學相關學歷優先；

• 三年以上壽險公司理賠工作經驗；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

投訴專員

職責：

• 負責跟進處理投訴個案，撰寫調查報告、分析報告等文件，編寫投訴相關手冊指引。

要求：

• 大學本科或以上學歷，法律、中文相關學歷優先；

• 三年以上壽險公司客戶服務工作經驗；

• 英文程度良好；

• 具有較強的文字書寫能力，思維邏輯清晰；

• 具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；

• 具有較強的團隊合作精神，能承受較大的工作壓力。

申請方式：

應徵者請將個人履歷電郵至 stacyleung@chinalife.com.hk 或致電 (853) 8590 0116 查詢。

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• 電郵：alexwong@aia.com.mo

• 微信：A62087830

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