多個部門職位!
$10k - 20k, $30k - 40k, $20k - 30k, $40k - 50k, Bank 銀行業, Investment 投資, M06BJ
$10k - 20k, $30k - 40k, $20k - 30k, $40k - 50k, Bank 銀行業, Investment 投資, M06BJ
$10k - 20k, $20k - 30k, $30k - 40k, Investment 投資, Marketing 市場行銷及傳播, Bank 銀行業, GM 綜合管理, M07CJ
A&P成立於2023年,作為澳門首家獲許可開設的投資基金管理公司,我們一直致力於制定本地基金行業標準,凝聚和培養本地優秀人才,憑籍豐厚的專業知識 , 為本地客戶提供高品質財富增值服務。
我們一向秉持著公司創始人所倡導的“安全、穩健、戰略性”三大核心理念:以資本保值為優先,研究和資訊技術為基礎 ,恪守嚴格的價值分析和資產分配原則,在保障資本安全下聚焦於穩定妥善的戰略投資,努力投入到風險管理最理想的回報組合。
Founded in 2023, A&P is establishing the standards of the Fund Industry in Macau by being the first licensed Investment Fund Management Company, contributing to our vision of local talent managing our own financial solutions.
Our core principles emanate always from our philosophy expounded by the founders for Safe, Sound, and Strategic: Prioritizing capital preservation, we focus on sound and strategic investments based on rigorous value analysis and capital allocation principles, for once security of capital is ensured, we then channel our efforts into the best risk-return profiles.
Department: IT
Experience: 2+ years in software development or cybersecurity roles
Position Summary
We seek a Python-focused Security Automation Engineer to design tools that streamline workflows, oversee IT infrastructure to ensure compliance with security standards, and act as a liaison with regulators for cybersecurity reporting. This role emphasizes software development (50%), IT infrastructure management (30%), and security operations (20%). The ideal candidate will automate recurrent tasks, maintain secure IT systems, and proactively address vulnerabilities.
Key Responsibilities
Automation & Tool Development:
Build Python scripts to automate security and IT tasks (e.g., data collection/analysis, compliance reporting, patch deployment).
Develop internal tools (e.g., asset inventory systems, password rotation utilities).
IT Infrastructure Ownership:
Manage and secure IT systems: Configure firewalls, endpoint protection (EDR), and network devices.
Enforce security policies: Ensure systems comply with standards (e.g., NIST, GDPR) through regular audits.
Provide hands-on support: Troubleshoot hardware/software issues, maintain backups, and implement access controls.
Cybersecurity Support:
Monitor networks for threats using SIEM tools (e.g., Splunk, Elastic search).
Conduct vulnerability scans (Nessus, OpenVAS) and prioritize remediation.
Assist in incident response and post-breach forensic analysis.
Regulatory Liaison:
Prepare and submit compliance reports to regulators
Respond to regulatory inquiries and coordinate audits/inspections.
Maintain up-to-date documentation for compliance verification.
Qualifications
Must-Have:
Bachelor’s degree in Computer Science, IT, or related field.
3+ years of advanced Python programming (libraries: Pandas, Requests, Paramiko).
IT infrastructure management: Hands-on experience with Windows environments, networking (TCP/IP, DNS), and security tools (firewalls, EDR).
Security-first mindset: Ability to align IT configurations with cybersecurity requirements.
Language Requirements: Cantonese (proficient), English (working level).
Technical Skills:
Version control (Git), CI/CD tools (Jenkins, GitHub Actions).
Security frameworks: NIST, ISO 27001, or ASD Essential Eight.
Basic cloud security (AWS preferred).
Preferred Certifications
IT & Automation:
Microsoft Certified: Azure Administrator (Windows focus) | Python Institute PCAP.
Cybersecurity:
CompTIA Security+ | eLearn Security eJPT | ISACA CSX-P.
Bonus Qualifications:
OSCP, CISSP, or AWS Security Specialty (training provided)
Why This Role?
Own IT and security: Directly shape secure infrastructure while building automation tools.
Career growth: Transition into senior DevOps or cybersecurity roles.
Certification support: Funding for OSCP, AWS, or SANS courses.
Apply Now: Submit your resume, a Python script sample (GitHub link), and examples of IT security projects.
Interested parties please apply via: recruitment@apfund.mo
Department: Investment Research and Intelligence
Job Description: The Data Scientist will collaborate with fundamental and technical analysts to deliver data-driven insights that enhance our investment decision-making process.
Key Responsibilities:
Collaborate with investment teams to understand their data and analysis needs.
Extract, pre-process, and clean data from a variety of sources, ensuring its reliability and accuracy.
Implement and validate predictive models; continuously monitor and refine them as needed.
Conduct exploratory data analysis to identify trends, anomalies, and patterns relevant for investment decision-making through statistical techniques.
Integrate data science models into investment systems and platforms.
Generate data visualizations and reports to explain findings clearly to non-technical stakeholders.
Stay updated with the latest data science techniques and best practices, especially those relevant to the finance secto.
Apply both frequentist and Bayesian methodologies in data analysis.
Utilize stochastic methods in modeling and analysis.
Work alongside senior analysts to implement advanced analytical methods.
Assist with general IT support at the office, ensuring that systems are operational and addressing technical issues.
Skill & Qualifications:
Language Proficiency: Fluency in English is a must.
Education:
Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, Finance, or a related quantitative field.
Modules or coursework related to Finance are a significant plus. A Master's degree in a related field is also a plus.
Technical Proficiency:
Proficiency with data science tools and platforms like Python, R, SQL, MATLAB, and associated data science libraries (e.g., pandas, scikit-learn, TensorFlow).
Experience or familiarity with software tools lie Oracle's Crystal Ball, or Lumivero's @Risk is a plus.
Data Management:
Technical expertise regarding data models, database design development, data mining, and segmentation techniques.
Statistical Analysis:
Knowledge of statistics and experience using statistical package for analyzing datasets (Excel, SPSS, SAS).
Proficiency in uncertainty and time series analysis.
Proficiency with both frequentist and Bayesian methodologies.
Experience with stochastic methods in modeling and analysis.
Machine Learning:
Understanding of machine learning algorithms and principles.
Data Visualization:
Proficiency with visualization tools like Tableau, PowerBI, Matplotlib, or Seaborn.
Domain Knowledge:
Basic understanding of finance and investment principles. Experience in the finance sector is a plus.
Teamwork:
Ability to work collaboratively with diverse teams, including technical and non-technical members.
Problem-solving:
Analytical and critical thinking skills with a passion for solving complex problems.
Communication:
Strong verbal and written communication skills to present findings and insights to stakeholders.
Bachelor’s degree in Finance, Business, or a related field is required.
3 years Money and Foreign Exchange/Liquidity Management experience in a bank.
Communicate effectively with team members and other parties.
Frequent in English, Cantonese, and Mandarin.
Job Responsibilities 崗位職責:
Responsible for liaising branches for the sale of the fund, work along with co-workers to ensure productive trust relationships with distributors and clients.
Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis, should stay up-to-date with product features and maintain a high standard for the company's image.
Self-motivated, have deep knowledge of the investment industry, and have excellent persuasive skills.
Proactively develop and sustain collaborations with industry leaders, corporate executives, and other key stakeholders.
負責聯絡分行銷售基金,與同事合作,確保與分銷商和客戶建立富有成效的信任關係。
按月、季、年度監控並實現銷售目標,同時關注產品更新,維護公司的高標準形象。
積極主動,對投資行業有深入瞭解,並具備出色的說服技巧。
積極發展並持續維護與業界領袖、企業高層和其他重要人士的合作。
Qualifications 任職要求:
Bachelor’s degree or higher in finance, business, or a related field is required.
Outstanding personal image and effective communication skills.
At least two years of experience in banking industry is highly valued.
Excellent communication skills, both verbal and written, with fluency in English, Cantonese, and Mandarin.
擁有金融、商業或相關專業的學士或以上學位。
具有良好的個人形象和有效的溝通技巧。
擁有至少兩年銀行業工作經驗者優先。
具備優秀的口語和書寫溝通能力,能流利使用英語、粵語和普通話。
Benefits 員工福利
Annual Leave, Sick Leave, Public and Bank Holidays, SSF, i.e.
包括但不限於有薪年假、有薪病假、澳門公眾及銀行假期、社保基金等
有意申請者請將最新中英文履歷發送至 info@apfund.mo 及 recruitment@apfund.mo
Interest parties please send your most recent CV(Both Chinese and English) to: info@apfund.mo and recruitment@apfund.mo
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Investment 投資, M04CJ
SMART 智富理財團隊
SMART團隊致力打造一個「互相幫助」與「共用資源」兼得的團隊。
我們是一支充滿激情和經驗豐富的理財管理團隊,致力於為客戶提供全方位的財務規劃和投資管理服務。在我們的團隊中,我們相信互幫互助的理念,通過協作和合作,為客戶創造更加穩健和可持續的財務增長。
SMART團隊成立於2012年,由何文超經理和旗下共4組精英團隊所組成的SLS大家庭,團隊持續穩健發展中
*團隊特色*
- 專業技能: SMART團隊成員擁有十年以上的金融和投資管理經驗,擁有豐富的知識和專業技能,能夠為客戶量身定制最佳的財務解決方案。
- 團隊合作: SMART重視團隊合作,每位成員都能夠充分發揮自己的專長,與團隊其他成員緊密合作,為客戶提供最佳的服務和建議。
- 持續學習:SMART團隊我們深知金融市場和理財領域的不斷變化,因此我們不斷學習和更新知識,以確保我們的服務始終保持在行業的最前沿。
- 創新思維: SMART團隊秉承開放、創新的態度,不斷探索新的理財策略和投資機會,以確保我們的客戶始終處於財務增長的前沿。
-豐富活動:在努力工作之餘SMART團隊定期創造豐富有趣的團建内容,在輕鬆的氛圍及有趣的活動内提高團隊凝聚力,促進溝通與協調。同時緩解工作生活上的壓力~
*與我們聯系*
如果您正在尋找一個可信賴的理財管理團隊,歡迎隨時與我們聯系。我們期待與您合作,共同開啟財富增長之旅!
職位需求:
要求:
高中畢業或以上,持有澳門身份證,熟悉 WORD、EXCEL、PPT 等軟件
細心負責,語言能力表達好
主要負責文件整理
有相關工作經驗者更佳
主要職責:
檔案及資料整理
協助及完成上司所安排的工作
福利:
薪金面議
醫療保障
勞工法定假期
一星期工作 5 天
我們期待有志創業及有才幹的人士加入我們的事業團隊,為我們的客戶提供全 面金融解決方案,包括財務規劃,儲蓄管理,退休规劃及子女教育基金。
要求:
年齡 20 歲或以上澳門居民/國內新移民均可
中六或以上學歷,或持國內同等學歷
有自信、積極進取具責任心
待遇:
底薪 + 佣金,特別分紅
提供免費在職培訓
包括財務規劃、風險管理、投資分析、演講技巧等課程。
工作時間可彈性安排
年終花紅、旅遊獎賞、免費海外會議
完善的晉升制度
要求:
澳門居民
大學在讀
待遇:
津貼面議
提供世界500強公司安排之定期實習課程(具課程證書)
要求:
18歲或以上澳門居民;
高中畢業或以上學歷
需主動積極及有耐心,善於溝通
時間:10:00-17:00 (能自選時間)
地點:澳門區
時薪:外勤MOP 55/h
工作內容:外勤到街上派發傳單,完成問卷等。
要求:
熟悉網絡趨勢;
主動、敢於創新;理解力強、能融會貫通;
良好中文書寫及溝通能力;
具大專或以上學歷,相關學科或工作經驗者優先;
具基本圖像處理技能,如Photoshop、Illustrator、Adobe Premiere優先。
主要職責:
熟悉網絡趨勢;
主動、敢於創新;理解力強、能融會貫通;
良好中文書寫及溝通能力;
具大專或以上學歷,相關學科或工作經驗者優先;
具基本圖像處理技能,如Photoshop、Illustrator、Adobe Premiere優先。
有意者可電郵至:smartaia-cv@hotmail.com
$10k - 20k, $20k - 30k, $30k - 40k, Bank 銀行業, CS 客戶服務, GM 綜合管理, IT 資訊科技, Investment 投資, M08AJ
澳門中銀以“分行+子行”雙牌照運營的格局,致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨,積極踐行本地主流銀行的責任與擔當,發揮澳門中銀的雙平台優勢,助力推動澳門特區經濟適度多元發展,支持大灣區、深合區、一帶一路建設。
認同本行 “愛國愛澳、愛行敬業” 企業文化;
學士或以上學歷;
具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力;
具良好的中、英文水平及口語能力,熟悉辦公室軟件操作;
品行端正,樂於助人,儀表端莊;
具與職位要求相對應的工作經驗。
電話座席員
個人金融與渠道管理部副總經理
綜合服務專員
客戶經理(公司金融)
客戶經理(跨境金融)
客戶經理(金融機構)
客戶經理(個人金融)
投資顧問
私人銀行家
職位要求:
具一年或以上客戶服務或股票落盤相關工作經驗;
具較強的客戶服務意識、溝通表達能力;
熟悉運用各項辦公室應用軟件及操作。
工作職責:
負責向客戶提供電話咨詢、股票服務及業務通知;
負責應急人工股票落盤操作;
負責出現系統異常等應急處理;
負責及時受理客戶投訴或意見,並準確、完整地記錄客戶的資料及問題,向上級滙報;
需長期夜班工作;
承辦上級交辦的其他任務。
職位要求:
全日制大學本科及以上,經濟、金融等相關專業優先考慮;
具10年及以上個人金融相關領域工作經驗,其中至少6年為管理經驗,了解澳門個人金融市場情况;
具良好的組織協調、溝通表達能力;
持有FRM、CAMS等專業資格者優先考慮。
工作職責:
根據銀行戰略發展需要,負責統籌所轄個人金融業務相關管理工作,包括但不限於經營情况分析、 市場分析、同業分析、數字化轉型等,為銀行管理層提供決策建議;
負責拓展大灣區、深合區等相關業務,與總行、內地分行聯動合作,提升個人金融業務貢獻度;
負責分管團隊的人員配置、培訓等管理工作,指導團隊工作按規劃實施落地;
承辦上級交辦的其他任務。
工作職責:
負責為營業網點客戶提供現金、非現金的櫃檯服務(包括人工櫃檯及智能櫃檯);
協助進行產品營銷推介及支援工作;
協助處理營業網點合規反洗錢相關工作;
承辦上級交辦的其他工作。
職位要求:
具有相關工作經驗。
職位內容
負責營銷及服務公司客戶,發掘客戶潛在需求,為客戶提供全面性綜合金融服務;
負責對公司客戶財務數據及經營情況、市場環境等進行分析,並撰寫相關報告;
負責管理公司授信客戶,分析授信客戶的行 業、股權結構、財務狀况、還款現金流測算等;
負責金 融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等)的營銷工作;
承辦上級交辦的其他工作事項。
職位要求
具三年或以上獨立管理大型公司授信客戶相關工作經驗,熟悉大公司授信業務流程,了解跨境、貿易融資等產品;
具較強的數據分析、市場分析、風險計量監控能力,授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力;
熟悉內地業務、政策、法規,對澳門經濟、銀行業務發展方向有一定認識;
具裝備製造、融資租賃、綜合酒店等業務經驗者優先考慮;
持有 FRM、CFA、CPA 等相關專業資格者優先考慮。
職位內容
負責營銷及服務跨境企業客戶,發掘客戶潛在需求;
負責為跨境企業客戶設計合適的綜合金融服務方案,包括貿易融資、併購貸款、結構化融資、銀團等;
負責協調業務或賬戶服務落地,管理日常客戶業務;
承辦上級交辦的其他工作事項。
職位要求
具三年或以上跨境金融相關工作經驗,能獨立完成客戶財務分析、行業分析、經營情況分析、授信風險分析等;
具較強的數據分析、市場分析、風險計量監控能力,授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力;
熟悉公司金融相關業務知識,對內地、香港等地區金融市場、跨境金融政策有較深入了解;
具良好的葡語能力者優先考慮;
具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮;
持有 FRM、CFA、CPA 等相關專業資格者優先考慮。
職位內容
負責開拓本地、跨境潛在目標金融機構客戶(包括銀行及非銀行金融機構類);
負責為客戶提供專業、優質、一體化的金融服務,提升客戶滿意度;
了解客戶、市場情況,做好風險管理、反洗錢審查等工作;
承辦上級交辦的其他工作事項。
職位要求
具三年或以上金融機構相關工作經驗;
熟悉金融機構業務及金融市場產品;
能獨立為客戶設計業務方案並提供專業服務;
具有金融、會計和反洗錢相關專業知識者優先考慮。
職位內容
為客戶提供綜合性金融服務,開展金融產品營銷工作,包括但不限於財富管理、消費信貸、中小企服務等;
定期反饋客戶金融產品的市場動態,根據客戶需求推薦合適的產品及服務;
根據銀行反洗錢相關要求,落實內控合規檢查及風險防範等工作;
承辦上級交辦的其他工作事項。
職位要求
具三年或以上金融機構相關工作經驗,熟悉本地銀行個人金融產品及服務;
具良好的客戶營銷拓展能力及服務意識;
具理財、保險、反洗錢等相關專業資格優先考慮。
職位內容
為中高端客戶提供美股、港股、A股等投資顧問服務,包括但不限於提供客制化的持倉分析、投資建議及解决方案;
負責對美股、港股、A股等市場主流趨勢、前沿熱點、投資策略等進行分析及報告撰寫,為客戶經理提供投資領域專業指導及支 持;
承辦上級交辦的其他工作事項。
職位要求
具三年或以上內地或國際股票市場分析研究、資產管理、證券公司等相關工作經驗,具備股票投資管理相關工作經驗者優先考慮;
熟悉商業銀行各類金融投資產品及相關投資屬性特點;
具有較強的溝通能力、報告分析及撰寫能力,對金融市場波動具有較高敏感性;
具較強的數據分析、市場分析及風險計量監控能力;
熟練運用 Bloomberg 等平台;
具內地或香港證券從業資格、CFP、CFA 等相關專業資格者優先考慮。
職位內容
負責私人銀行客戶全方位綜合營銷服務工作,與營業網點客戶經理共同維護、完善私人銀行業務;
負責為私人銀行客戶提供客製化、多元化投資組合和資產配置方案,定期回顧客戶投資情況,持續跟進和評估客戶的資產配置方案及投資建議;
負責與境內外分行聯動,跟進私人銀行客戶的跨境金融需求;
負責籌辦私人銀行客戶相關營銷活動;
承辦上級交辦的其他工作事項。
職位要求
具三年或以上金融相關工作經驗;
熟悉銀行金融理財產品,掌握投資市場動向及客戶投資需求,能為客戶提供專業和個性化的資產配置方案;
具良好的市場開拓能力;
具私人銀行工作經驗者優先考慮;
持有 CFA、CFP、CFMP 等相關專業資格者優先考慮。
點擊以下連結 https://career.bocmacau.com 在線申請。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Investment 投資, M07BJ
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, Investment 投資, M07CJ
Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
職位空缺 JOB OPENINGS:
Description:
The Business Financial Crime Risk lead will play a significant and critical role in the success of Wealth & Personal Banking (WPB)’s objectives and outcomes with regards to deterring, detecting, and protecting against financial crime risk. The role will report to Head of Wealth and Personal Banking and be responsible for a number of key financial crime activities, specifically, Sanctions, Anti-Bribery & Corruption (AB&C) and oversight over the Client Selection & Exit Management (CSEM) processes for WPB. As a people leader with direct accountability of the above activities, the individual must ensure the primary operational aspects are managed effectively to achieve strategic business and customer outcomes in a sustainable, ethical and cost-effective manner, and in accordance with the Financial Crime Global Standards, working closely with local, Regional and Global stakeholders.
Job Roles & Responsibilities:
Drive policy implementation relating to Global WPB Customer Due Diligence (CDD) Lines of Business Procedures, regulatory requirements and local risk appetite including customer on-boarding, CDD periodic review and processes;
This role also represents for Head of Customer Selection and Exit Management (“CSEM”) Secretariat, collect all required client information that will ensure the efficient decisioning and execution of the decisions around customer exits;
Responsible for the management of both Name Screening and Transaction Screening system, including existing system maintenance, identifying areas for improvement, and proposing solutions;
Provide concise and timely reporting and updates for various governance forums and committees on the status of CDD related to projects, key milestones, streamlining initiatives, blockages, challenges, risks, and issues;
Provide consultancy and prepare procedural updates to support all CDD users in multiple CDD related initiatives including risk mitigation, projects, audits and reviews, and system issues resolution etc.
Own and oversee effectiveness of financial crime controls and be point of escalation for any complex matters and cases, by providing subject matter expert (SME) input to relevant stakeholders;
Build strong relationships, adopting a join-up approach, to support execution of operations at pace and with minimum conflict;
Work closely with various stakeholders including business users, operations, IT, Compliance to proactively manage all the potential financial crime risk identified from projects, ensure effective project governance, and recommend any risk mitigating measures when required.
Job Requirements:
Minimum of a Bachelor degree;
Relevant years of experience in Banking or Financial Services covering financial crime or risk management;
Knowledge of Financial Crime Risk issues, typologies and trends, as well as awareness of Financial Crime Compliance Regulations;
Sound knowledge on retail banking business;
Proficiency in both English and Chinese;
Strong planning, analytical, and well developed leadership and management skills;
Strong interpersonal skills with the ability to communicate effectively at all levels and with senior managements;
Proficient in Microsoft office, including Excel and Powerpoint;
Track record of proactive issue identification with swift resolution, mitigation and governance;
Ability to prioritize and work independently under pressure;
Excellent verbal and written communications skills and ability to communicate complex issues in writing.
Principal Responsibilities:
Establish new client relationships and strengthen existing ones.
Communicate new products and propositions to clients.
Identify potential trade financing opportunities in the market and escalate these where appropriate to cater for client demand.
Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships.
Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients.
Support achievement of the HSBC vision, Values, goals and culture in personal behavior, actions and decision making
Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge, and encouraging others to do the same in the best interests of HSBC and its customers.
Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.
Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
Qualifications:
Bachelor’s degree in finance, International Trade, Business, or related discipline
Extensive knowledge of global trade and receivables finance, services, products, and techniques
Good understanding of the market trends, competitive environment, and regulatory environment
Detailed knowledge if Credit and Risk including techniques to mitigate risk.
Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
Ability to interact with business customers at all level.
Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders.
Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations in English, Cantonese, and Mandarin
Principal Responsibilities:
The main roles of the job holder ensure the successful implementation of business strategies and Wealth & Personal Banking’s profitability through achievement of customer retention, growth of high value targeted customers, business goals of the branch and customer satisfaction as well as to support the implementation of all related activities / initiatives.
To contribute to the Bank’s service and sales goals and profitability by proactively growing the HP portfolio through regular meeting as per customer needs, and achieving RBIF scheme
To contribute to the growth of customer portfolio by initiating proactive customer contacts to build, cement and reinforce relationship with own portfolio customers.
Manage existing relationship with those high-net-worth customers by obtaining net new funds and develop new relationships from clients.
Acquire new Premier relationship and manage all aspects of a portfolio of Premier customer relationships.
Comply with Global guidance and financial crime activities, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Complete the CDD/EDD reviews promptly with quality outcome.
Qualifications:
2-3 years banking experience
Customer service focused mindset
Possess good knowledge of WPB products including general banking insurance through internal accreditation and external regulatory requirement (AMCM) to obtain Insurance License
Good selling and presentation skills
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
The Performance Services (“PS”) team provides support to the Macau Chief Operating Officer (“COO”) across key areas including change execution, financial management, non-financial risk, third party management oversight and people.
The candidate will report directly to the Macau COO, and play an important role in defining and supporting the COO office strategy and deliverables, collaborating closely with all other lines of business and functions across HSBC Macau.
Principal Responsibilities:
Change Execution – managing change, either internally or externally driven, on a continuous improvement basis
Communication – developing and executing communication plans, with Region/Country Communications
Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
Financial Management –provide support in robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance
Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management
Organizational Design – maintaining and continually reviewing organizational designs
People – support with developing and implementing people strategies with Region/Country/Global HR
Project execution – support with region/country specific programmes supporting Group COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions
Non-financial Risk management – support with the management of non-financial risk and ensuring risks are managed consistently and effectively across all businesses and functions in line with the agreed risk appetite.
Continue to improve the oversight and governance of Third Party Risks. This involves early identification of emerging risks, issues and themes that may require management attention and remediation.
Preparation of governance committee papers and specific Governance meetings packs under the responsibility of Performance services team.
Qualifications:
Experience in risk management related activities
Educated to graduate degree level in business management related field or associated relevant business experience
Extensive experience in banking/ financial services, preferably in a global organization
Proven experience in financial budgeting, strategic planning, communication, and people management processes
Proven project management experience with an ability to influence senior stakeholders
Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
Good verbal and written communications skills required in English; other language abilities are advantageous
Principal Responsibilities:
Support the GBM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set under RBIF scheme are achieved.
Identify potential customers with HMLs, credit cards, Premier a/c, PIB and general insurance products.
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM.
By providing consistently high level or service delivery and efficiency to Premier and general banking customers.
By providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints efficiently and professionally.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture.
To contribute the continuous improvement of the Bank’s service & sales processes and standards.
To support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements.
Qualifications:
Customer service focused mindset.
Prior banking industry experience would be preferable.
Fluent in spoken and written in English, Chinese and Putonghua.
Good communication and interpersonal skills.
Aspired to develop your career in sales and servicing roles at retail branches.
Job Roles & Responsibilities:
Deliver high standard of service to customers and meet their needs with courtesy;
Count cash received and to check for forgeries;
Count cash/coins paid in/out;
Cross-sell bank products whenever opportunities arise.
Job Requirements:
Customer-service focused mindset;
Preferably with general understanding of bank products and services;
Prior banking industry experience would be preferable;
Good communication skill in English and Chinese is preferred;
Good communication skill and basic computer knowledge.
Description:
HSBC Macau Branch offers a comprehensive range of banking services to customers, from local citizens to customers with international backgrounds or needs. With our sustained business growth, we continue to build development opportunities for our people. The Management Associate Programme provides you with the opportunities to gain valuable experience on how to analyze, prioritize and act on goals from a strategic leadership perspective as well as to explore your skills and knowledge in Banking Operations.
For: Final year students or graduates with less than 2 years’ full-time experience
Duration: 24 months
Start Date: June 2025 onwards
Location: Macau
Principal Responsibilities:
As part of the programme, you will undertake attachments in product, customer facing and business risks in various Banking functions.
Provide a wide spectrum of quality support to Managers to enable them to drive revenue, improve client engagement and maximize operational efficiency.
Assist to prepare appropriate analysis and preparation of proposals, presentations and pitches to prospective customers.
Assist to develop and maintain cordial customer relationship and provide quality customer services.
Assist to prepare for credit proposals and monitor account performance, product development, customer analysis and pre-pitching research.
Assist to conduct regular and effective credit reviews and visit customers' operational facilities to take proactive control measures to ensure credit quality.
Assist to provide ongoing risk monitoring including Global Standards, sanctions, Anti Money Laundering alerts and act as an escalation point for risk issue response.
Qualifications:
Permanent resident of Macau or holding a valid Macau ID.
Bachelor’s degree or above, a final year student from an accredited university or graduate with less than 2 years’ full time experience.
Previous work experience and exposure in credit and relationship management, product development and customer relationship management preferred.
Excellent verbal and written communication skills in English, Mandarin and Cantonese.
Good level of business acumen and commercial awareness.
Strong analytical skills and ability to challenge.
Strong sales and customer orientation, with ability to communicate effectively and create connection with others.
Capable of serving as a role model for displaying openness, teamwork and integrity.
A high degree of cooperation and teamwork with career aspiration in customer-facing roles, while retaining the ability to operate with sufficient independence and objectivity in order to review and challenge proposals from the coverage teams.
Job Roles & Responsibilities:
Understand the overall concept and functionality aspect of the department
Perform administrative duties to support the smooth operations flows within the department, eg manage database and records
Co-ordinate and participate in bank activities and networking events
Shadow position within the department as part of “on the job training” for a variety of duties
Job Requirements:
College student, preferably with discipline of Business Administration or equivalent
Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint
Self-directed and able to work with less supervisor
Good communication skill
Keen to learn new knowledge and adaptive
Long-term relationship for 6 months and above preferable
Year 2 - Year 3 Student preferable
Working Schedules and Benefits:
Part-time basis
Hourly rate paid according to confirmed work schedules
Flexible work schedules could be discussed with concerned department
Medical Plan entitlement
Opportunity to move to full-time roles immediately after graduation
Opportunity Areas:
Commercial Banking
Wealth and Personal Banking
Digital Business Services
Human Resources
Finance
Application Channel
If you are interested to learn and explore yourself while working in a multinational based environment.
https://mycareer.hsbc.com/ExternalApply?pipelineId=186397
OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:
Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Preferential Banking Offers
Employee Education Benefits Program
Learning programs & Development Opportunities
You’ll achieve more when you join HSBC.
Please scan the QR code for our career opportunities and applications:
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life
職位空缺 JOB OPENINGS:
Principal responsibilities:
Assist manager in maintaining a smooth, effective and efficient daily operations of the department;
Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims;
Handle enquiries and provide services to customers at service counter and hotline;
Assist timely filing to regulators;
Ensure timely delivery of quality services by meeting departmental benchmarks;
Perform other duties periodically assigned by supervisors in order to meet operational and other requirements;
Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly.
Requirements:
University degree holder;
Minimum 5 years of working experience in financial institutions and customer service related areas;
Solid knowledge in insurance products;
Effective analytical and problem solving skills;
Excellent communications and interpersonal skills;
Fluent in English, Cantonese and Mandarin;
Computer-literacy;
Self-motivated and able to work independently.
Job Roles & Responsibilities 主要職責:
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled;
為客戶提供合適保險解決方案的專業建議,及在整個銷售過程提供支援,以確保充分滿足客戶的保險/保護需求
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call;
透過親緣關係/客戶推薦,及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer;
以了解客戶的其他財富需求,或為非銀行客戶提供服務,為澳門分行的工作人員提供轉介
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency;
管理客戶的保險組合,以確保最高的客戶滿意度和可持續性
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions;
觀察客戶 / 工作夥伴的反饋,以提供意見精簡流程並改善產品解決方案
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned;
與主管一起制定業務計劃並製定業務戰略,執行分配的銷售策略
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers;
與分行經理合作,有效調動資源以提交滿足客戶需求的保險解決方案
Promoting and enhancing the brand and image of HSBC Life and the Bank
促進和提升滙豐人壽和銀行的品牌和形象
Ensure that the service delivered by various branches are being benchmarked and are of top quality.
確保對各分行提供的服務進行基準測試,並達到最高質量
Qualifications and Requirements:
University Degree Holder
大學學位持有人或同等學歷
Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred
持有有效保險中介人資格考試卷一、三 和 五
Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries
有於銀行或人壽保險從事業務發展,客戶服務, 分銷工作等相關經驗
Knowledge in Life Insurance Products is preferred
對人壽保險產品有透徹的了解
Strong coaching skills and strong business acumen
敏銳的商業洞察力及有能力輔導團隊
Solid knowledge in driving and implementing business strategy
有能力幫助推動與實施企業戰略
Strong proficiency in Microsoft Office
熟悉Microsoft Office之操作如EXCEL、WORD等
Excellent Communications and Interpersonal Skills
工作主動,具有良好的溝通能力、創新思維,及團隊協作意識
Fluent in English, Cantonese and Mandarin
具流利的廣東話、普通話、英文語言能力
To be considered for this role, the relevant rights to work in Macau is required.
要被考慮這個職位,相關人士必須為有權利於澳門工作。
Interested candidates, please apply directly via 有意應徵者,請透過以下鏈結申請:
https://mycareer.hsbc.com/ExternalApply?pipelineId=182489
OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:
Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Employee Education Benefits Program
Learning programs & Development Opportunities
You’ll achieve more when you join HSBC.
Please scan the QR code for our career opportunities and applications:
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, HR 人力資源, Investment 投資, Marketing 市場行銷及傳播, M06DJ
職責:
負責建立完善公司風險管理、內部控制體系制度建設,組織開展風險監測和評估工作。
要求:
碩士及以上學歷,經濟、金融、會計、精算、法學等相關專業優先;
具有 2 年以上風險管理、精算、法律工作經驗優先;
具有 FRM、CFA、精算師、國家法律職業資格證書優先;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責人力資源發展規劃、人力資源制度建設、人員招聘、績效考核、員工管理等方面工作。
要求:
大學本科或以上學歷;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責電子化項目管理、營運流程優化和系統測試等方面工作。
要求:
大學本科或以上學歷,資訊科技相關專業優先;
具有壽險、退休金、營運管理等工作經驗優先;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責公司財務管理、風險管理、資本管理、經營分析、收支管理、稅務審計等方面工作。
要求:
大學本科或以上學歷,金融、財務、會計等相關專業優先;
具有四大會計師事務所工作經驗優先;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責﹕
負責部門客戶服務方面的工作,主要包括客戶服務、保全批改、收付費等運營工作。
要求:
大學本科或以上學歷;
具有保險或金融機構工作經驗優先;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責建立完善承保管理工作制度及操作規範,投保資料審核、出單,提供承保諮詢及相關服務。
要求:
大學本科或以上學歷;
具有壽險公司相關工作經驗優先;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責處理新單/保全/理賠與核保相關的工作,管理監督核保流程,編寫核保相關手冊指引。
要求﹕
大學本科或以上學歷,醫學相關學歷優先;
三年以上壽險公司理賠工作經驗;
英文程度良好;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責處理客戶理賠相關工作,管理監督理賠流程,編寫理賠相關手冊指引。
要求:
大學本科或以上學歷,醫學相關學歷優先;
三年以上壽險公司理賠工作經驗;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
職責:
負責跟進處理投訴個案,撰寫調查報告、分析報告等文件,編寫投訴相關手冊指引。
要求:
大學本科或以上學歷,法律、中文相關學歷優先;
三年以上壽險公司客戶服務工作經驗;
英文程度良好;
具有較強的文字書寫能力,思維邏輯清晰;
具有良好的溝通協調能力,有強烈的責任心及良好的職業操守;
具有較強的團隊合作精神,能承受較大的工作壓力。
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