Reports to: Deputy Shop Manager Employment Type: Full-time / Part-time
About AGATHA Paris:
AGATHA Paris is a renowned French jewelry brand, known for its elegance, innovation, and craftsmanship. We are looking for passionate individuals to join our dynamic sales team.
Job Overview:
As a Sales Associate at AGATHA Paris, you will play a crucial role in creating an exceptional shopping experience for our customers. Your primary responsibilities will include driving sales, providing personalized styling advice, maintaining the store’s appearance, and ensuring that AGATHA Paris’ reputation is consistently upheld.
Key Responsibilities:
Sales Achievement: Drive individual and team sales targets by delivering excellent customer service and promoting AGATHA Paris’ product lines.
Customer Service: Provide a personalized and engaging shopping experience by understanding customer needs, offering expert product advice, and fostering long- term customer relationships.
Product Knowledge: Maintain an in-depth understanding of AGATHA Paris products, including new collections, promotions, and best-sellers, to effectively communicate features and benefits to customers.
Merchandising: Assist with visual merchandising and store maintenance, ensuring products are presented in a visually appealing and organized manner.
Stock Management: Support inventory control, including receiving stock, restocking shelves, and keeping track of sales trends to ensure popular items are in stock.
Brand Ambassadorship: Represent AGATHA Paris with professionalism, embodying the brand’s values of elegance, creativity, and innovation.
Team Collaboration: Work collaboratively with the sales team and management to meet and exceed store performance goals.
Required Skills and Qualifications:
Previous retail sales experience, preferably in fashion jewelry or cosmetics.
Fluency in Mandarin Chinese, and basic English
Passion for fashion and jewelry, with an understanding of current trends
A customer-first mindset, with the ability to engage and build rapport with customers
Ability to work efficiently in a fast-paced, team-oriented environment
銷售助理 – AGATHA Paris
工作地點：澳門威尼斯人
彙報對象：副店經理
工作性質：全職 / 兼職
關於 AGATHA Paris:
AGATHA Paris 是一個知名的法國珠寶品牌，以其優雅、創新和精湛的工藝著稱。我們正在尋 找充滿激情的個人加入我們充滿活力的銷售團隊。
職位概述：
作為 AGATHA Paris 的銷售助理，您將扮演關鍵角色，創造卓越的購物體驗。您的主要職責包 括推動銷售、提供個性化的造型建議、保持店面形象，並確保 AGATHA Paris 的品牌聲譽始終 如一地得到維護。
主要職責：
銷售目標達成: 通過提供卓越的客戶服務和推廣 AGATHA Paris 的產品系列，推動個人和團隊銷售目標的實現。
客戶服務: 通過瞭解客戶需求、提供專業的產品建議、建立長期的客戶關係，提供個性化的購物體驗。
產品知識: 深入瞭解 AGATHA Paris 的產品，包括新系列、促銷活動和暢銷產品，以便有效地向客戶傳達產品特點和優勢。
陳列與店面維護: 協助進行視覺陳列和店面維護，確保產品以吸引人的方式呈現，並保持店面整潔有序。
庫存管理: 協助庫存控制，包括接收庫存、補充貨架以及跟蹤銷售趨勢，確保暢銷商品有足夠庫存。
品牌代言: 專業地代表 AGATHA Paris，體現品牌的優雅、創意和創新價值。
團隊合作: 與銷售團隊和管理層協作，共同實現和超越店鋪的業績目標。
要求的技能和資格：
具有零售銷售經驗，最好是時尚珠寶或化妝品領域。
流利的普通話和基礎英語。
對時尚和珠寶充滿熱情，瞭解當前的流行趨勢。
以客戶為中心，能夠與客戶建立良好的互動和關係。
能夠在快節奏的團隊環境中高效工作。
申請方式 How to Apply:
Please email your resume and a brief cover letter to kwong@agathaparis.fr with the subject line: Sales associa Application – [Your Name].
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Client Advisor
Department: RETAIL OFFLINE
City: Macau
Location: MO
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Our company cordially invites you to join us as a member of the company with the following job position and duties:
Marketing Executive
Requirements and Job Responsibilities
Diploma or above
At least one year of working experience
Creative thinking: Strong sense in developing creative promotion concept
Able to liaise with suppliers and media agencies
Proficient in Microsoft office software
Having positive working attitude, responsible and self-motivated
Able to meet project deadline and equipped with good time management
Interested candidates please send full resume with recent photo and expected salary to Macau P.O. Box 182 or email to ck_enquiry@macauckstores.com, with subject “job position - source from jobscall.me”.
