The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.
Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.
Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.
Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com
全職/兼職戲院服務大使
工作地點：氹仔
職責：
提供優質客戶服務
履行戲院日常事務、售票、帶位、驗票和散場工作
協助提供餐飲服務，調配飲品，製作簡單食物
戲院內所有操作安排及處理顧客查詢
要求：
具有基本中英文的溝通能力
對客戶服務工作有熱誠
輪班輪休，並需於假期工作
全職放映員
工作地點：氹仔
職責：
負責按編排準時播放電影及預告片
確保戲院內之燈光及音響設備操作正常
放映器材日常清潔、檢查及保養等
要求：
守時、具責任感及能獨立處理工作
高中畢業或以上程度，具有基本中英文的溝通能力
對客戶服務工作有熱誠
輪班輪休，並需於假期工作
餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使
工作地點：氹仔
職責：
提供優質客戶服務
協助提供餐飲服務，調配飲品，製作簡單食物
保持廚房整潔安全，以確保日常運作順暢
要求：
具有基本中英文的溝通能力
輪班輪休，並需於假期工作
有團隊合作精神及對客戶服務工作有熱誠
能同時處理多樣工作，主動及能獨立工作
勤奮，守時，有禮及有責任感
有良好溝通技巧及人際關係
Film Programming Assistant
Responsibilities:
Manage and plan daily, weekly and monthly film schedule of cinemas;
Input schedule and corresponding ticket price data into ticketing system
Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;
Negotiate with distributor on booking terms and coordinate exhibition materials logistics;
Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;
Source or curate alternative contents for cinemas such as film festivals;
Provide on-site support for cinema events;
Perform other ad-hoc duties as assigned.
Requirements:
University graduate
Good command of spoken and written English, Cantonese and Putonghua
Pleasant, proactive, highly organized, detailed-minded and able to work independently
Provide key support to the Operations Manager on cinema operations related matters.
Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.
In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.
Lead the team to deliver excellent customer service
Handle enquires and complaints in a professional manner.
Maintain all equipment and fixtures to ensure good working order and condition.
General administration tasks / reporting.
Support daily operations of the projection team.
Requirements:
University or College graduate
At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses
In-depth knowledge of hospitality and customer service management will be a plus
Self-motivated, customer-oriented, energetic, hardworking and presentable
Knowledge in Microsoft Office & Chinese word processing
Good command of both written & spoken English and Chinese
Willing to learn and perform shift duty
Candidates with less experience will be considered for the position of Assistant Theatre Manager.
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
Headquartered in Macau, BoardWare Intelligence Technology Limited (1204.HK) is the leading company in the Guangdong-Hong Kong-Macau Greater Bay Area IT solutions market. With over 10 years of operating history, it has been dedicated to providing reliable, end-to-end and high-quality enterprise IT solutions covering professional IT services and managed services, to customers which include globally renowned enterprises or bodies in TMT, gaming and hospitality and public sectors in Macau. According to Frost & Sullivan, in 2021, the Group ranked first in the IT solutions market in Macau in terms of revenue, with a market share of 25.8%. To date, it has business presence extended to the Guangdong-Hong Kong-Macao Greater Bay Area, with branches established in Hong Kong, Hengqin, Zhuhai and Guangzhou.
Collaborate with the key users, developers and technical teams throughout the project implementation to ensure a smooth transition.
Coordinate with project manager for project assignments, schedules and oversee overall project progress.
Provide accurate project completion schedule.
Prepare workshops and skill transfer to customers.
Prepare documentation for solution/technical related aspects.
Requirements:
Bachelor degree holder in Computing, Information System, ICT, Business or related disciplines.
Minimum 2 years software development project experience and experience in software application development / ERP / SaaS / Cloud related disciplines will be an advantage.
Experience in business management will be an advantage.
Excellent analytical mind, business thinking, and problem solving skills.
Good negotiation, interpersonal and presentation skills.
Good command of both spoken and written Chinese and English.
Full Stack Developer
Job Description:
Provide full stack development skill for digital transformation projects or products development, including AI, low code and automation centric solution.
Acquire a thorough understanding of business workflows and provide constructive IT solutions to business users across all relevant platforms and tools.
Stay up-to-date on emerging technologies and apply them into operations and activities.
Requirements:
Bachelor's Degree in computer science, information systems or equivalent.
Sound experience with RPA tools, low-code development platforms (LCDP), SDLC. Experience in agile development progress is a plus.
Good understanding of either one of the below JavaScript libraries and frameworks, such as AngularJS, ReactJS, VueJS, etc.
Good understanding of either one of the backend development language, such as Python, Java.
Understanding of the entire web development process (design, development, and deployment).
Fluent in spoken and written English and Chinese.
BWZ Department
Product Development Expert (Security)
Job Description:
Test and evaluate new technology.
Analyze customer requirements and provide objective solution/service on the use of IT security requirements.
Gather feedback from end users to continue to improve solution/service.
Design, analyze and implement efficient IT security systems and collaborate sales kit of solution/service.
Qualifications:
MBA in Information Systems, preferred.
Proficient with Linux, Windows and MacOS.
Experienced with penetration testing and techniques.
Experienced in installing security software and documenting security issues.
3+ years of experience in information security.
Professional Service Department
Project Manager
Job Description:
Monitor and coordinate with engineers and sub-contractors in developing IT infrastructure design, preparing documents and report
Monitor and supervise the sub-contractors in completing their assignment
Manage performance of vendors and sub-contractors
Develop comprehensive and detailed project plan to monitor and track project progress, ensure all projects are delivered on-time.
Manage IT infrastructure projects including IP network, IP telephony, End-User Computer, Server, Storage, Security, etc.
Perform project management functions including scope management, resource and schedule management, risks and issues management, quality management, change control, etc.
Manage stakeholder relationship and work with client management level, vendors, sub-contractor and Boardware Service Team
Report project status effectively to client management and Boardware Management
Report and escalate to management as needed
Perform other related duties as assigned
Requirement:
Bachelor degree in Information Technology, Business or related discipline
Minimum 1 year experience in IT
Knowledge and working experience in IT, especially in System Integrator industry
Ability to manage and complete multiple projects according to priorities and deadlines
Good command of both written and spoken English, Cantonese. Mandarin is an advantage.
Professional Service Team – Network Engineer
Job Description:
IT project implementation and documentation.
Network / Security / Cloud solution.
Requirement:
At least 1-year post-sales support experience and hands-on experience on Network / Security, cloud, solutions.
Knowledge of the Network Switching & Routing: OSPF, BGP,HSRP/VRRP, VPN, MPLS and QoS etc is required.
Holder of HCIA, HCIP, HCIE certification or equivalent.
Experience in Network - Huawei/H3C, Firewall – Hillstone / Huawei / H3C / Sangfor is an advantage.
Professional Service Team - System Engineer
Job Description:
IT project implementation and documentation.
Server / virtualization / OS / storage / Cloud solution.
Requirement:
At least 2-year post-sales support experience and hands-on experience on Server / OS, virtualization/cloud, SAN storage solutions.
Experience with enterprise virtualization platform such as VMware, Hyper- V is preferable.
SAN storage (e.g., Dell EMC / Huawei) and Server (Dell, H3C, HPE) experience would be advantage.
Experience in Microsoft 365, Microsoft Azure, Amazon Web Service (AWS) is an advantage.
Maintenance & Ongoing Support Team - Network Engineer
Job Description:
Perform network maintenance and upgrades including service packs, patches, hot fixes and security configurations.
Configuration of infrastructure solution, including but not limited to, routing and switching, voice, firewall.
On-duty support.
Requirement:
Good knowledge on Ethernet/TCP/IP/IP routing protocol / LAN switching /
Network security.
HCIA / CCNA Level or above.
Maintenance & Ongoing Support Team - System Engineer
Job Description:
Perform maintenance and system upgrades including service packs,
patches, hot fixes and security configurations.
Configuration of infrastructure solution, including but not limited to Microsoft enterprise administration, Backup, virtualization & storage.
On-duty support.
Requirement:
Good knowledge on Microsoft AD, Exchange / VMware / Backup Software.
HCIA / CCNA Level or above.
Sales Department
Account Manager
Job Description:
Maintain relationships with prospects, recommending IT solutions to fit their needs.
Identify new products by remaining current on industry trends, market activities.
Sandbox VR was established in 2017. Its business scope covers Macau, Hong Kong, Shanghai, Singapore, Los Angeles, San Francisco, Austin, Chicago, San Diego, Las Vegas and Vancouver. It has 56 locations around the world and will continue to increase. . Sandbox VR is designed with different technology than home virtual reality and can provide a full-body virtual reality experience. Players can be in the same scene and fully integrated into the virtual reality experience to achieve a truly immersive experience. Because there are currently no games of the same type on the market that offer a similar experience, you need to design your own game products. Regardless of the story development, scenes, equipment, etc., all must be developed by ourselves. The Sandbox VR experience uses the latest VR hardware technology and Hollywood movie-level real-time motion capture equipment. VR players must wear headsets, VR goggles, body-sensitive clothing, long guns, short guns or boxing gloves to enter their virtual reality games. In addition to seamless communication with teammates, game dynamics can also be presented in real time. For example, when a player is attacked or shot, his body will feel vibrations simultaneously. Sensor cameras are installed throughout the game room, and the venue is also equipped with fan effects and other equipment to make players feel more immersed, creating the most realistic VR experience in the world.
SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.
Supervising the Customer Service team with the development, implementation, and maintenance of programs to achieve operational KPIs such as customer satisfaction, first-touch resolution, quality, productivity and case management.
Creates daily accountability for agents regarding the customer service scorecard.
Agent development – Provide soft skill coaching and continued business knowledge training to build and maintain required skill sets.
Assist in the on-job training of newly hired Service agents.
Participates in the planning and evaluation of root cause issues to increase continuous improvement in the field, determine and identify trends and make appropriate, timely recommendations to management.
Constantly trying to improve the customer experience by analyzing operational performance alongside your manager.
Reviewing the current customer service operation and helping your manager set up new processes to streamline and improve the customer experience.
Prepare productivity reports.
Other duties and responsibilities as assigned.
Working Location: Macao
Who is our Right Fit
Macau ID Holder
Diploma holder with 5 years or above in the contact center industry; or with extensive years of relevant experience
Minimum 2 years at supervisory level
Strong ability to deal with difficult people with excellent complaint handling skills
Excellent supervisory skills with demonstrated problem-solving capability and decision-making potential
Strong prioritizing and multitasking skills to work within tight deadlines
Good command of spoken and written Chinese and English
Proficient in computer skills, including MS Office and Chinese typing
Finance Officer
What You will be Doing
Ample development opportunities becoming a future-proof “Digitalized Professional Accountant”, by being the stakeholders in TECHFIN projects, robotic process automation process and business intelligence tools adoption
By developing your career in Authorized Employer of Hong Kong Institute of CPAs, Association of Chartered Certified Accountants, and CPA Australia, you will work with a dynamic and elite finance team in the most fast growing and innovative end-to-end Ecommerce platform in Hong Kong
As part of Finance Team, you will be one of the key drivers providing financial and analytical leadership to Finance team members as well as business partners. You will be responsible for numerical and analytical deliverables for internal reporting, business decision making and regulatory compliance purposes in a fast moving and high-growth environment. Process re-engineering is also inevitable for the automated financial reporting process
Who is Our Right Fit
Bachelor degree in Accounting or equivalent
4 years or up relevant working experience preferably with audit experience
Experience in account receivables management and control is must
Member of recognized accounting professional bodies, e.g. HKICPA/ACCA, is a plus
Proficiency in Excel/PowerPoint/PowerBI/Other BI tools will be advantageous
Self-motivated, energetic, well-organised, independent with good communication skills and able to work under pressure
Customer Service Officer (Signing Bonus - $6,000)
What You Will Be Doing
Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email
Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels
Collaborate closely with different stakeholders to ensure effective service delivery to customers
Support ad hoc projects to ensure smooth team operations.
Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)
8 days’ off per month
Working Location: Macao
Who is our Right Fit
Bachelor's Degree or above
Macau ID Holder
At least 1 year of customer service experience
Highly motivated and able to work independently with strong sense of responsibility
A good team player and desire to work in a team-oriented environment
Excellent command of English, Cantonese and Mandarin
Proficiency in Chinese word processing & MS Office is essential
Excellent service manner, positive thinking and willing to work under pressure are preferred
Candidates with more experience will be considered as Senior Customer Service Officer
Immediate available is highly preferred
At HKTV, we offer a competitive salary along with attractive talent benefits, including:
16 days of annual leave, plus marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave, and compassionate leave.
A five-day workweek with flexible hours before 10:00 AM for selected roles in our TKO office.
A 20% employee discount program.
Comprehensive medical and life insurance coverage.
Dental benefits and an attractive education partnership allowance.
Professional training and opportunities for career advancement.
