Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.
管理委員會 - 執行董事 Executive Committee - Executive Director
Ref. no.: FM.09.112024
職位內容 Responsibilities
Develop and implement strategies aiming to promote the organization’s mission
Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees
Build an effective team of leaders by providing guidance and coaching to subordinate managers
Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards
Direct and oversee investments
Forge and maintain trust with shareholders, partners and external authorities
Act as the public speaker and public relations representative of the company in ways that strengthen its profile
Analyze management reports and decide on measures that add value to the company's financial and non-financial situation
職位要求 Requirements
Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields
Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles
15+ years in actuarial, risk and financial management
Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management
Experience in developing strategies and plans
Strong understanding of corporate finance and measures of performance
In depth knowledge of corporate governance principles and managerial best practices
Strong analytical abilities and problem-solving skills
Outstanding organization and leadership abilities
Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be an advantage
Strong technical and project management skills
Excellent communication and public speaking skills
Macau ID preferred
精算部 - 首席精算師 Actuarial Department - Chief Actuary
Ref. no.: FM.08.102024
職位內容 Responsibilities
監督公司整體產品和精算職能如下：
編製精算估值報告
監督和管理公司的所有精算職能
為產品審批委員會和高級管理層提供戰略性的精算建議
制定和實施公司政策和程序
確保精算工作符合監管要求和法規
帶領公司精算團隊並提供指導和培訓
預測金融趨勢並分析相關風險
持續關注和分析保險業的發展趨勢
作為管理層去提供戰略規劃和參與決策制定
Oversee the whole product and actuarial functions with the following focus:
Preparation of actuarial valuation reports
Oversee and manage all actuarial functions of the company
Provide strategic actuarial advice to the product approval committee and senior management
Develop and implement company policies and procedures
Ensure compliance with all regulatory requirements
Lead the actuarial team and provide guidance and training
Prepare financial forecasts and analyze financial risks
Monitor and analyze trends in the insurance sector
Participate in strategic planning and decision-making at executive level
8 + years of experience in life actuarial and at least 5 years of professional experience as a senior actuary
Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned
Solid experience in product development
Experience of working within the scope of the Solvency II Regime (European Framework)
Higher education in Mathematics, Actuarial Science or Statistics
Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)
理賠部 - 文員/高級文員 Claims Department - Clerk/Senior Clerk
Ref. no.: FM.07.102024
職位內容 Responsibilities
負責處理理賠部的日常工作
按照公司指引處理客戶保險索賠
輸入並管理客戶理賠資料及建立客戶檔案
及時回應客戶、保險經紀、代理及內部員工的理賠咨詢
為客戶提供優質和專業的客戶服務
處理其他上級委派的工作
Support daily operations of the Claims department
Settle and handle claims in accordance to the Company’s guidelines
Register, monitor and follow up with claims files
Handle claims enquiries from clients, brokers, agents and internal staff in a timely manner
Deliver quality and professional service to customers
Other ad hoc assignments assigned by the department supervisor
職位要求 Requirements
大學畢業或以上
良好中英文書寫及溝通能力
良好電腦操作技巧及熟悉Word 和Excel軟件操作及運用
優秀的溝通及人際交往能力
良好的分析及理解能力
以客戶為先、積極主動、願意學習
具備細心、積極、獨立的特質，並能在壓力環境中有效地完成工作
熟悉保險產品優先考慮
有辦公室行政工作經驗優先
University graduate or above
Good command of spoken and written English and Chinese
Good knowledge of PC applications, especially Word and Excel
Effective communication and interpersonal skills
Good analytical and comprehension skills
Customer-oriented, pleasant personality and willing to learn
Detail-oriented, proactive, independent, and able to work under pressure
Knowledge of insurance products is considered a plus
Experience in office administration is preferred
退休金部 - 主任/高級主任 Pension Fund Department - Officer/ Senior Officer
Ref. no.: FM.06.082024
職位內容 Responsibilities
協助處理退休金部的日常工作
協助撰寫及檢閱監管及商業報告
與客戶合作夥伴建立並保持良好的關係
支援銷售流程及提供客戶服務
為合作夥伴及銀行職員提供培訓
及時回應客戶合作夥伴查詢
與內部保持緊密合作，確保提供優秀的服務
Support the daily operations of the Pension Fund department
Assist and prepare regulatory and business reports
Build and develop relationship with clients, intermediaries and partners
Support whole sales process and client service
Training support strategic partners and bank staff
Respond to client enquiries in a timely manner
Liaise and work closely with back office to ensure excellence in service delivery
職位要求 Requirements
大學畢業或以上，主修財務、金融或相關範疇
具有兩年或以上的投資、會計､或保險工作經驗
良好中英文書寫及溝通能力
具有效率之溝通及人際交往能力
勤奮、積極、主動並能在壓力下完成工作
熟悉辦公室電腦軟件操作，尤其PowerPoint 及Excel
University graduate or above in finance or related disciplines
Experience in investment, accounting, insurance field with minimum 2 years’ experience
Good command of spoken and written English and Chinese
Effective communication and interpersonal skills
Self-motivated, proactive, and able to work under pressure
Good knowledge of PC applications, especially PowerPoint and Excel
Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies
Manage short-term investment balances and overall liquidity
Perform regular administration duties of all investment files
Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies
Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions
職位要求 Requirements
主修金融或相關專業資格之機構認可範疇. 持有CFA資格優先
5-8年上投資相關經驗
具良好的英文、中文(廣東話及普通話）語言能力
具有效率之溝通及人際交往能力
具有前瞻性思維，精通決策
勤奮、積極、主動並能在壓力下完成工作
熟悉辦公室電腦軟件操作，尤其PowerPoint 及Excel
A degree in finance or a relevant field from an accredited institution. CFA preferred.
Minimum 5 to 8 years of related experience
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Effective communication and interpersonal skills
Strategic thinker and proficient in decision-making
Self-motivated, proactive and independent and able to work under pressure.
Good knowledge of PC applications, especially PowerPoint and Excel
Information Technology Department – Officer / Sr Officer (Database Programmer)
資訊科技部 - 主任 / 高級主任
Ref. no.: FM.01.072023/ FM.02.012024
職位內容 Responsibilities
Develop key insurance products
Design and develop overall architecture of the DB according to the business needs
Collaborate with other developers and have strong desire to bring new ideas
Prepare functional and technical specifications
職位要求 Requirements
University graduate in the field of Information Technology or equivalent
Insurance knowledge (Life and non-life) is an advantage
Experience as a MS SQL Server developer or other mainstream DB providers
Able to build advanced SQL queries
Able to work with SSIS
Able to quickly grasp new concepts and apply them in different contexts
Skill in writing technical documents and specifications
Initiative, self-motivated, responsible and hardworking
Able to work under pressure and independently
Good command of written / spoken English
申請職位 Application
Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).
Maintain accurate electronic spreadsheets for financial and accounting data.
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
Complete period-end closing procedures and reports as specified.
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; protect company assets; Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisor.
Job Requirement:
Degree holder in Finance or Accountancy or LCC Level II
At least 3 years’ relevant working experience
Strong analytical skill, proficiency with MS Excel
Mature, patient, well-organized and able to work independently
Good verbal and written communication skills (Cantonese/English).
Macau ID holders ONLY
Accounting Clerk
Job Responsibilities:
Perform the day to day processing of financial transactions to ensure that financial data are maintained in an effective, up to date and accurate manner
Follow up financial and accounting documents according to authorized instructions
Reconcile accounts payable and receivable
Issuance of Invoice/ Debit Note
Issuance of cheque Payment
Expense Accruals for Non-trade payable
Managing petty cash for expenses reimbursement
Provide administrative support in order to ensure effective and efficient office operations
Perform other related duties as required
Job Requirement:
Degree holder in Finance or Accountancy or LCC Level II
At least 3 years’ relevant working experience
Strong analytical skill, proficiency with MS Excel
Mature, patient, well-organized and able to work independently
Good verbal and written communication skills (Cantonese/English).
MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques. Today, through its association with music, art, travel and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - dreamers, creatives and digital natives - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.
MCM is currently distributed online and in 613 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM: http://www.mcmworldwide.com.
We are now seeking highly qualified candidates to support our business expansion.
Assistant Store Manager
Responsibilities:
Lead and motivate sales team to achieve sales target and store KPIs;
Manage the team’s individual performance and store discipline;
Ensure team members deliver a positive brand experience to customers in order to create and maintain relationship;
Ensure visual presentation and display of merchandise impactful, customer focused and maximizes sales;
Manage the compliance in all areas of store operations including customer service, loss prevention and safely and human resources;
Manage the inventory for accurate replenishment to minimize stock discrepancies;
Participate the store training and development program which addresses the needs of individuals and the team.
Requirements:
High Diploma or above in any discipline;
Minimum 8 years' experience in retail or fashion industry with at least 4 years at supervisory level;
Strong leadership or management skills; sales-driven and able to work under pressure;
Proficient in computer skills including MS Office and openness to new technologies;
Good command of Cantonese, Mandarin and English;
Sales Associate
Responsibilities:
Act as a brand ambassador; provide excellent customer service in a professional manner;
Build long-term relationships with customers through clienteling;
Assist in daily store operation, merchandise displays and other sales activities.
Requirements:
Minimum 2 years of retail experience in retail or fashion industry;
Good team player and self-motivated;
Possess excellent communication, customer service and interpersonal skill;
Good command of Cantonese, Mandarin and English.
Application:
We offer attractive remuneration package to the right candidates. Interested parties please send detailed curriculum vitae together with salary expectation to recruit.mo@mcmworldwide.com.
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Help achieve overall operational objectives by contributing sales and marketing information and performance
Prepare sales budgets and present sales results, revenues and expense reports to management while ensuring that realistic forecasts are presented to the management team
Propose and implement where possible marketing strategies; analyzing trends and results based on market and requirements
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Design and implement a sales & marketing specific strategic business plan that expands company’s customer base and ensure it’s strong presence and growth
Advise and make recommendations in regards to sales & marketing for inclusion in general operational strategic plan development and reviews.
Develop field sales action plans in addition to proposing / designing, implementing and evaluating advertising, merchandising, and other trade promotion programs
Develop new and profitable business from assigned geographical territories/Industry segments.
Identify emerging markets, competitors and market shifts while being fully aware of new products and competition status
Achieve growth and hit sales targets
Collaborate effectively with key working partners such as RGM, Country Manager, HQ Global Sales & Marketing , Operations and Business Development Departments, etc.
Job Requirements:
Degree in Business or related disciplines
Minimum 8 years in Sales management from a reputable establishment in hospitality or bank industry
Aggressive, self-motivated and committed to achieving sales target
Attentive to details, efficient, well-planned with good business sense
Must be presentable with strong sense of responsibility
Excellent interpersonal and communication skills with analytical mind
Good customer service and account management skills
A proven track record of sales.
Excellent spoken and written English
Capable of working under pressure and prioritize work with excellent time management
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to gabriel.chan@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
We are a listed jewellery group with retail outlets in Hong Kong, China, Macau and overseas. In light of our rapid business expansion, we are inviting candidates of high caliber to join our group.
The International School of Macao is seeking highly talented teachers who are interested in being a part of a collaborative team and teaching cross culturally.
About TIS
The International School (TIS) of Macao is a pre-kindergarten to grade 12 school, where our mission is to develop socially responsible, lifelong learners able to problem solve, think critically and make positive changes in our global community. We are accredited by the Education Ministry of Alberta, Canada and our graduates receive a high school diploma that is recognized by universities around the world.
At TIS Macao, we offer the Alberta curriculum and the International Baccalaureate (IB) program for our high school students as a program of choice. Today, TIS Macao has an enrollment of 1,400 students representing 40 different countries and offers a world class education as one of the top performing Alberta-accredited international schools.
We currently have openings for the following positions:
1. Education Assessment and Information Technology Lead
Interested parties should send their application and resume to Macau University of Science and Technology, Block K, Avenida Wai Long, Taipa, Macau or email hr@tis.edu.mo
Big Four Facilities Management Co. Ltd. (BFFM) is established in 2011 by professionals with extensive experience in facilities management. The primary focus is to provide professional operation and maintenance (O&M) service, facilities management service, engineering service, contracting service, quality assurance consultancy service etc so as to satisfy the ever-expanding demand and fast-growing market in Macau.
Secondary graduated or above , fresh graduates are welcome to apply
1-2 years of relevant experience, Independent, well-organized, responsible, initiative and pleasant personality
Good command of spoken and written English and Chinese
Basic office and admin work
Driving license is preferred
Degree or Diploma in Electrical, Electromechanical, Mechanical will be an advantage
辦公室外勤人員
要求和職責：
跟據部門主管安排，主要負責處理行政工作 (如掃描、影印、歸檔文件)、外出送文件
需持有澳門居民身份證
具中學畢業或以上程度
有開車經驗，需持有私家車及電單車駕駛執照
有責任感、守時、具良好溝通能力，願意與人合作
兼職 - 行政助理 (需外勤)
待遇：MOP$50/小時
工作內容：
整理一般文書資料掃瞄歸檔分類和數據輸入
根據指示到銀行、客戶、政府機構等進行文件簽收
工作要求：
需持有澳門居民身份證
熟悉MS Office等軟件
有責任感、守時、具良好溝通能力，願意與人合作
有開車經驗，必須持有私家車及電單車駕駛執照
工作時間：每周一至周五 (可揀上午時段或下午時段)
機電技術員
要求和職責：
具 1 - 2 年以上相關經驗
負責空調、 通風、 製冷、 供冷和供暖系統、冷水機組或鍋爐系統操作、保養和維修服務
提供機械、管道、排水、電氣及特低電壓系統的保養維修服務
良好粵語；一般英語；懂讀寫中文；略懂讀寫英文
持有職安卡及汽車車牌
接受輪班工作、持有電工證，可即時上班優先
雜工
要求和職責：
小學程度或以上
體格強健、刻苦耐勞
有責任心
接受輪班工作
Electrical and Mechanical Engineer (Project and Facilities Management)
Requirements and Responsibilities:
Degree or Advanced Diploma in Electrical, Electromechanical, Mechanical or other rated discipline
5 years or above working experience on engineering project
To assist in tendering, planning and execution of multiple projects with multiple disciplines, combination of fit-out and MEP
To work closely with client, external consultants or specialists including contractors and suppliers
Hand-on and possess good problem-solving skills
Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
Electrical and Mechanical Engineer (Design)
Requirements and Responsibilities:
Degree or Advanced Diploma in Electrical, Building Services, Mechanical, or other rated discipline.
Good command in spoken and written of Chinese and English
3 to 5 years working experience on construction project or FM Company.
To assist in planning and execution of multiple projects with multiple disciplines, combination of fit-out works, electrical & mechanical work, IT works and may include construction works.
Assist in preparing tender document, tender drawings and contracts. Submit Tender Analysis and recommendations to management for review and approval.
Excellence working knowledge in software, such as Microsoft Project, AutoCAD, Visio and MS Office
Hand-on and possess good problem solving skills.
IT Engineer
Requirement and Responsibilities:
Degree or Advanced Diploma in computer science or other rated discipline
2 years or above working experience on construction project
Handle in planning and execution of projects with IT, UPS and BMS
Experience server back-up / mirror / recovery
To work closely with external consultants and specialists including contractors and suppliers
Excellence working knowledge in software, such as MS Project, AutoCAD and MS Office
Good command in spoken and written of Chinese and English
