Assist in developing and producing visual creative and printed materials
Maintain the company’s brand identity manual
Liaise with internal departments to receive and deliver their creative briefs
Manage design projects and follow through on issues in a timely manner
Work with vendors to ensure correct execution of production requirements and quality control
Perform duties as assigned by the Manager – Graphic Arts & Creative Design and assume responsibilities in his/her absence

Competencies and Requirements

Experience: Minimum 3 years of experience as a graphic designer, preferably with experience in casino/ hotel/ hospitality creative services
Education: bachelor’s degree in graphic design or above
Language Abilities: Good written and spoken English and Cantonese
Computer Skills: Proficient in Mac and PC, Fluency in current graphic design practices such as Adobe Photoshop, Adobe Illustrator and InDesign.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員Operator – Surveillance (ID:3605BR)

主要職責

負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

負責透過閉路電視攝錄系統及設備監察整個娛樂場活動
負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動
儲存所有錄像證據
完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用
於有需要時，開展相關的工作項目
須按照部門制定進行監察，並能提供相關報告
必須時常保持高度警惕，並能預測所潛在的問題
採取預防措施以避免任何損失，損壞或意外
向管理層報告所有緊急情況及侵權行為
須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

工作經驗：無需相關工作經驗
技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮
教育程度：中學畢業或以上程度
語言能力：操良好廣東話及英語
電腦應用：熟悉MS Office及監察系統軟件操作

Job Purpose

Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

Be aware of and follow all department confidentiality procedures

Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.
Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas
Adhere to company and department policies and procedures
Detect inaccuracies and illegal activities
Maintain evidence by dubbing and saving video files
Delivering outcomes because of application to Surveillance duties undertaken
Undertake project work and reviews to a high standard
Use associated software to complete documentation

Competencies and Requirements

Experience: New graduates are also welcome
Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred
Education: High school diploma or above
Language Abilities: Good command in spoken and written Cantonese and English
Computer Skills: Proficiency in MS office and other associated computer packages

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社交媒體經理Manager - Social Media (ID:3960BR)

主要職責：負責中國市場社交媒體內容和營運的規劃和成功執行。

職位介紹：

支持社交媒體總監制定並實施整體中國社交媒體內容和運營策略，以確保永利在中國社交媒體領域處於並保持市場領先地位
領導及開發符合公司戰略目標的社交媒體內容
定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作
計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利
與各個內部部門就內容創建和材料準備進行協調和溝通
管理和支持代理機構製作超出預期的創意和高質量內容
管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求：

工作經驗：具最少5-7年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。
教育程度：具學士學位畢業或以上程度
技能 / 證書：
了解中國社交媒體平台及這些平台所帶來的市場機會
具備良好的文案寫作和審美分析能力
語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：
精通在線設計、視頻編輯工具、桌上出版及MS Office
熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the China market

Key Responsibilities

Support social media Director to formulate and implement an overall China social media content and operation strategy to ensure that Wynn has a top-notch presence in the China social media landscape and stays ahead of the market
Lead the effort to develop social media content in alignment with the company’s strategic objectives
Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts
Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties
Liaise with various internal departments on content creation and material preparation
Manage and support agencies to produce creative and quality content that beats expectations
Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

Experience: Minimum 5 - 7 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus
Education: bachelor’s degree or above
Knowledge/Certificates:
knowledge of popular social media platforms in China and the marketing opportunities these platforms present
Strong copywriting skills and strong sense of aesthetics
Language Ability: Good written and spoken in English, Mandarin, and Cantonese
Computer Skills:
Proficient in the use of online design and video editing tools, desktop publishing and MS Office
Familiar with mobile technologies, e.g. responsive design, mobile payments, etc

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社交媒體副經理Assistant Manager - Social Media (ID:3961BR)

主要職責：負責中國市場社交媒體內容和營運的規劃和成功執行。

職位介紹：

支持社交媒體總監制定並實施整體中國社交媒體內容和運營策略，以確保永利在中國社交媒體領域處於並保持市場領先地位
領導及開發符合公司戰略目標的社交媒體內容
定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作
計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利
與各個內部部門就內容創建和材料準備進行協調和溝通
管理和支持代理機構製作超出預期的創意和高質量內容
管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求：

工作經驗：具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。
教育程度：具學士學位畢業或以上程度
技能 / 證書：
了解中國社交媒體平台及這些平台所帶來的市場機會
具備良好的文案寫作和審美分析能力
語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：
精通在線設計、視頻編輯工具、桌上出版及MS Office
熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the China market

Key Responsibilities

Support social media Director to formulate and implement an overall China social media content and operation strategy to ensure that Wynn has a top-notch presence in the China social media landscape and stays ahead of the market
Lead the effort to develop social media content in alignment with the company’s strategic objectives
Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts
Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties
Liaise with various internal departments on content creation and material preparation
Manage and support agencies to produce creative and quality content that beats expectations
Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus
Education: bachelor’s degree or above
Knowledge/Certificates:
knowledge of popular social media platforms in China and the marketing opportunities these platforms present
Strong copywriting skills and strong sense of aesthetics
Language Ability: Good written and spoken in English, Mandarin, and Cantonese
Computer Skills:
Proficient in the use of online design and video editing tools, desktop publishing and MS Office
Familiar with mobile technologies, e.g. responsive design, mobile payments, etc

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

帳房出納員Cashier – Cage (ID:1217BR)

主要職責：

須根據娛樂場遊戲規則和法定要求，快速及精準地進行各種出納服務，以及協助賓客於娛樂場內兌換籌碼或執行各項帳戶交易。

職位介紹：

履行各項帳房出納事務，包括籌碼兌換、外幣交易、存款及信用卡安排等事宜
處理現金﹑支票﹑信用卡等有關交易程序
有效管理帳房文件及收據，按部門守則執行各項籌碼及現金兌換等行政程序
負責以傳送員身份協助賓客在娛樂場內轉碼或執行各項帳戶交易

職位要求：

工作經驗：具帳房出納員、外幣兌換或銀行出納員工作經驗者為佳 (具外幣信用卡交易經驗者優先考慮)
教育程度：中學畢業或以上程度(具會計或財務學士學位者優先)
技能 / 證書：須具現金交易處理和流動現金結算知識及經驗
語言能力：操流利廣東話，普通話及簡單英語
電腦應用：熟識MS Office操作

Job Purpose

Perform various financial transactions promptly and accurately incompliance with gaming regulations and legal requirements. Responsible for assisting guests in performing relevant rolling and account transactions.

Key Responsibilities

Perform Cage transactions, such as, sale and redemption of gaming chips, foreign currency transactions, deposits and credit card arrangement, etc
Handle cash, cheque, credit card and other transactions effectively
Manage department documents and receipts according to company policy and transactions procedures
Responsible for assisting guests to perform rolling/account transactions as a delivery person

Competencies and Requirements

Experience: Cage cashier, foreign exchange counter, or bank teller experience preferred (foreign currency and credit card transactions experience an advantage)
Education: Secondary school diploma or above (Bachelor degree in Finance and Accounting an advantage)
Knowledge/Certificates: Knowledge on cash payment handling and float reconciliation procedures
Language Ability: Fluent Cantonese and Mandarin, conversational English
Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

推廣營運副經理 Assistant Manager - Campaign Operations (ID:3946BR)

主要職責：

執行及監控永利澳門及永利皇宮娛樂場的所有活動策劃

職位介紹：

日常運作
對所有通訊管道進行樓層審核和現場檢查，並通知相關方進行更新
每日報告－簡訊計畫、庫存控制、庫存物品清倉
新紀念品提案並與採購部門合作採購
競爭對手檢查及競爭對手研究報告
整合並確保活動行事曆是最新的
活動前
與行銷品牌團隊密切合作，確保將促銷細節很好地傳達給客人，並提出建議以增強整體體驗。
準備所有AV、設備、場地佈置、獎品、文件和遊戲道具
如有必要，與老虎機、賭博台、俱樂部、保全、監控、營運團隊合作確定工作分配
排練/UAT（如果需要）
活動期間
MC、遊戲助理、檔案控制、人群控制並在必要時處理臨時問題
活動後
拆除場地佈置
庫存控制、獎品記錄、與收入控制部門合作
開始重新訂購物品
與各團隊聯絡，檢視活動SOP，以改善賓客體驗

職位要求：

工作經驗：至少 5 年在大型酒店從事娛樂場場活動和宣傳活動的經驗。需要至少 2 年管理經驗。
教育程度：學士學位或同等學歷
語言能力：流利粵語和國語；英語優先
電腦應用：精通MS Office和打字技巧（英文和中文）

Job Purpose

Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace

Key Responsibilities

Daily Operations
Floor audit and site check for all comms channel and inform relevant parties for updating
Daily reports –SMS plan, inventory control, stock clearance on stock items
Proposal on new souvenirs and work with Procurement for sourcing
Competitor check and competitor research report
Consolidate and make sure the Marketing Calendar is up to date
Pre-Promotions
Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.
Prepare all the AV, equipment, venue setup, prize, documents and game props
Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary
Rehearsal / UAT if required
During the Promotion
MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary
Post-Promotions
Dismantle on the venue setup
Inventory control, prize record, work with Income Control
Initiate reorder of items
Liaise with various teams to review a promotion SOP in order to improve customer experience

Competencies and Requirements:

Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2 year of management experience required
Education: Bachelor degree or equivalent
Language: Good Cantonese and Mandarin; English an advantage
Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員Auditor - Income Control (ID:1582BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹：

主要負責娛樂場及賬房的收入進行日常審計工作
按部門及政府條例規管下為各項娛樂場收益進行審核及匯報
須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求：

工作經驗：具會計或金融業工作經驗者優先考慮
教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮
技能 / 證書：熟悉審計工作
語言能力：操及寫流利英語、廣東話及普通話
電腦應用：熟識MS Office操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities:

Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.
Audit and report all Revenue in accordance with Departmental and Regulatory Standards.
Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

Experience: Experience in accounting, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field preferred
Knowledge/Certificates: Proficient in auditing knowledge and techniques
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲市場推廣經理 Manager - Food and Beverage Marketing (ID: 3099BR)

Job Purpose: The Food & Beverage Marketing Manager will support the Food & Beverage Marketing Director in executing comprehensive marketing strategies aimed at enhancing the visibility and appeal of the company's dining outlets. This role will focus on driving customer engagement, loyalty, and revenue through innovative marketing campaigns and strategic partnerships.

Key Responsibilities

Assist in Developing Marketing Strategies: Collaborate with the F&B Marketing Director to formulate and implement marketing and promotional strategies for each outlet, ensuring alignment with overall brand goals.
Manage Communications Plans: Help develop an annual communications plan and activation calendar that includes specific objectives and budgets for all restaurants.
Campaign Execution: Create and implement targeted campaigns that enhance guest value and drive revenue for individual outlets, working closely with the culinary team to highlight unique dining experiences.
Stakeholder Collaboration: Act as a liaison between various business units to understand their needs and design effective promotional programs or tactical actions.
Integrated Marketing Approach: Work with PR, digital marketing, and F&B teams to generate creative content and ensure a consistent brand image across all platforms.
Influencer Engagement: Build and maintain relationships with key influencers, bloggers, and media outlets to promote the company’s F&B offerings.
Award Participation: Assist in securing industry awards and expanding the company’s presence in relevant award arenas.
Partnership Development: Identify and develop partnerships with distribution platforms (e.g., Dianping, Ctrip) and luxury brands for promotional opportunities.
Performance Analysis: Monitor and evaluate the effectiveness of ongoing promotional activities, setting KPIs for future initiatives.
Market Research: Conduct regular updates on market trends, competitor analysis, and customer preferences to identify growth opportunities.

Competencies and Requirements

Education: bachelor’s degree in marketing, Business Administration, or a related field.
Experience: Minimum of 6 years of experience in F&B marketing or related fields, preferably within a luxury hotel or established restaurant group.
Market Knowledge: Strong understanding of consumer preferences within the Chinese market.

Skills:

Excellent communication and negotiation abilities.
Proactive mindset with the capability to work independently under pressure.
Proven track record in developing successful marketing campaigns.
Ability to manage complex projects effectively.
Proficiency in written and spoken English and Mandarin; knowledge of French or Cantonese is a plus.

主要職責：餐飲市場推廣經理將協助餐飲市場推廣總監執行全面的行銷策略，旨在提高公司餐飲的知名度和吸引力。該職位將專注於透過創新的營銷活動和策略合作夥伴關係來推動賓客參與度、忠誠度，以及公司收入。

職位介紹：

協助制定行銷策略：與餐飲市場推廣總監合作，制定和實施每家餐廳的營銷和推銷策略，確保與整體品牌目標保持一致。
管理傳訊計畫：協助制定年度傳訊計畫和啟動日曆，其中包括所有餐廳的具體目標和預算。
活動執行：創建並實施有針對性的活動，以提高賓客價值並為各餐廳增加收入，並與烹飪團隊密切合作，突出獨特的用餐體驗。
利害關係人協作：作為各個業務部門之間的聯絡人，了解他們的需求並設計有效的營銷計劃或策略行動。
整合營銷方法：與公關、數碼營銷和餐飲團隊合作，創造內容並確保所有平台上的品牌形像一致。
網紅參與：與有影響力的網紅、部落客和媒體建立並維持關係，以推廣公司的餐飲產品。
獎項參與：協助爭取產業獎項並擴大公司在相關獎項領域的影響力。
合作夥伴關係發展：尋找並發展與分銷平台（如大眾點評、攜程）和奢侈品牌的合作夥伴關係，以獲得營銷機會。
績效分析：監控和評估正在進行的營銷活動的有效性，為未來措施設定關鍵績效指標 (KPI)。
市場研究：定期更新市場趨勢、競爭對手分析和顧客偏好，以確定成長機會。

職位要求：

工作經驗：具至少 6 年餐飲營銷或相關領域經驗，最好是在豪華飯店或知名餐飲集團工作。
教育程度：市場學、工商管理或相關領域的學士學位。

技能 / 證書：

對中國市場消費者偏好有深入的了解。
優秀的溝通和談判能力。
具有積極主動的思維，能夠在壓力下獨立工作。
在進行成功的行銷活動方面擁有良好的記錄。
能夠有效管理複雜的專案。
語言能力：具有熟練的英語和普通話書寫和口語能力；懂法語或粵語者優先。
電腦應用：熟識Ms Office 軟件操作(中文及英文)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

企業傳訊經理Manager - Corporate Communications (ID:3393BR)

Job Purpose: Implement media relations strategies to ensure the company image as well as corporate messages are publicized positively through connections and relationships with the media.

Key Responsibilities

Work closely with internal teams and relevant parties to develop, formulate and execute comprehensive media relations strategies to help achieve business goals.
Contribute to effective corporate communications including handling media inquiries, organizing media interviews and press conferences, and maintaining positive relationships with media outlets across local, regional, and international markets.
Proven experience in liaising with and having access to certain China’s mainstream/state-run media resources.
Engage in executive communications & writing (both English and Chinese) such as CEO speeches, management messaging (external & internal), press releases, etc.
Develop and edit communication materials including press releases, advertorials/editorials and other corporate literature.
Able to independently conceive, plan and effectively implement promotional proposals is a plus. Flexibly incorporate current events and hot topics to create promotional content for brands and management, generating opportunities for promotion through different media channels.
Ensuring consistent and positive company image in all media interactions. Maximize company media exposure in all aspects.
Manage the public relations agency to meet business objectives, reach targeted markets and convey accurate messages.
Monitor and analyze media coverage.
Prepare special news alert in case of issue/crisis.

Competencies and Requirements

Minimum 5 years of experience in corporate communication and/or public relations.
Bachelor’s degree in Communications, Public Relations, Journalism or related disciplines.
Excellent command of both written and spoken English, Mandarin and Chinese. Strong communication, writing and editing skills.
Broad knowledge of China’s media landscape and a strong news sense.
Strong executive communications experience, speech write-up and key messaging preparations.
Proactive, detail-oriented and able to work under tight schedule and pressure.
Candidates with less experience will be considered for the position of Assistant Corporate Communications Manager.

主要職責：實施媒體關係策略，確保公司形像以及企業訊息透過與媒體的聯繫和關係而獲得正面積極的宣傳。

職位介紹：

與內部團隊和相關方密切合作，制定、制定和執行全面的媒體關係策略，以協助實現業務目標。
促進有效的企業溝通，包括處理媒體詢問、組織媒體採訪和新聞發布會，以及與本地、區域和國際市場的媒體保持良好的關係。
具備與中國主流媒體/國營媒體資源聯絡及取得資源的經驗。
參與高階主管溝通及寫作（英文和中文），如行政總裁演講、管理層資訊（對外和對內）、新聞稿等。
開發和編輯通訊資料，包括新聞稿、軟文/社論和其他公司文獻。
能獨立構思、規劃並有效實施促銷方案者優先。靈活結合時事熱門話題，為品牌及管理階層打造宣傳內容，創造透過不同媒體管道推廣的機會。
確保在所有媒體互動中保持一致且正面的公司形象。全方位最大化提升公司媒體曝光度。
管理公共關係機構以滿足業務目標、進入目標市場並傳達準確的訊息。
監控並分析媒體報導。
為出現問題/危機時準備特別新聞警報。

職位要求：

工作經驗：具最少五年企業溝通和/或公共關係經驗
教育程度：擁有傳播學、公共關係學、新聞學或相關專業的學士學位

技能 / 證書：

熟悉中國媒體格局，具有較強的新聞意識
具備豐富的主管溝通經驗、演講稿撰寫和關鍵資訊準備經驗
積極主動、注重細節，並且能夠在緊張的時間安排和壓力下工作
語言能力：國語和中文的書寫和口語。較強的溝通、寫作和編輯能力
電腦應用：熟識Ms Office 軟件操作(中文及英文)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方點心主廚 Northern Dim Sum Chef (ID: 1760BR)

主要職責：須有效地管理廚房的日常運作並生產高品質的北方點心。

職位介紹

根據食譜生產高品質的北方點心菜餚以滿足各食店需要
協助處理點心的成本控制
按部門財政預算範圍內，訂購所需的食材以應付銷售需求
監控點心消耗量及大幅地提高資源容量和器械設備
充分利用過剩及剩餘的食物
不斷地改善健康和安全指標
須協助和履行廚師長委派的工作

職位要求

工作經驗：具最少十五年從事點心烹飪之工作經驗
技能 / 證書：對中式點心瞭如指掌
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話及普通話；懂英語者優先考慮
電腦應用：基本電腦

Job Purpose: Manage the high-quality production and efficient daily operations of the northern dim sum station in the kitchen.

Key Responsibilities

Produce high quality northern dim sum dishes to fulfil guests’ orders according to recipe specifications
Control costs of producing northern dim sum dishes
Order food stock to meet sales demand, while remaining within budget
Monitor dim sum consumption and maximise capacity of resources and equipment
Utilise food surpluses and leftovers
Continuously improve health and safety standards
Accept any other duties and responsibilities assigned by the Chef de Cuisine

Competencies and Requirements

Experience: Minimum of 15 years’ experience in dim sum cooking
Knowledge/Certificates: Excellent product knowledge of Chinese dim sum cuisine
Education: Secondary school or equivalent
Language Abilities: Fluent Cantonese and Mandarin; English an advantage
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方點心助理主廚Assistant Northern Dim Sum Chef (ID: 1731BR)

主要職責：須負責協主廚有效地管理廚房的日常運作並生產高品質的北方點心。

職位介紹

根據食譜生產高品質的北方點心菜餚以滿足各食店需要
協助廚師長處理點心的成本控制
按部門財政預算範圍內，訂購所需的食材以應付銷售需求
以 HACCP 的標準儲存及冷食品，保持點心廚房及用具的清潔衛生
須作出倉儲管理，以確保供應充足，並在有需要時安排送貨服務
監控點心消耗量及大幅地提高資源容量和器械設備
充分利用過剩及剩餘的食物
不斷地改善健康和安全指標
須協助和履行點心廚師長委派的工作

職位要求

工作經驗：具最少十二年從事點心烹飪之工作經驗
技能 / 證書：對中式點心瞭如指掌
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話及普通話；懂英語者優先考慮
電腦應用：基本程度

Job Purpose: Assist the Northern Dim Sum Chef to produce high quality northern dim sum and efficiently manage the daily operations of the northern dim sum station.

Key Responsibilities

Produce high quality dim sum dishes to fulfil guests’ orders according to recipe specifications
Support the Northern Dim Sum Chef and control costs
Order food stock to meet sales demand, while remaining within budget
Maintain HACCP standards for dry and cold storage, and clean and tidy northern dim sum stations
Store food supplies correctly, monitor inventory levels and arrange deliveries when needed
Monitor dim sum consumption and maximise capacity of resources and equipment
Utilise food surpluses and leftovers
Continuously improve health and safety standards
Accept any other duties and responsibilities assigned by the Northern Dim Sum Chef

Competencies and Requirements

Experience: Minimum of 12 years’ experience in dim sum cooking
Knowledge/Certificates: Excellent product knowledge of dim sum cuisine
Education: Secondary school or equivalent
Language Abilities: Fluent Cantonese and Mandarin; English an advantage
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

星馬菜助理主廚 Chef de Partie – Singaporean & Malaysian Cuisine (ID: 3947BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

為每位賓客提供高品質的出品和服務
監督及協助廚房的工作流程
監測原料和配料的質量
按公司的標準儲存及冷藏食品，以保證新鮮衛生
定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

工作經驗：具最少八年於四、五星級星馬菜餐廳的廚房工作經驗
技能 / 證書：對星馬菜餚瞭如指掌；了解HACCP的標準和準則
教育程度：中學畢業或等同學歷
語言能力：能操良好英語及廣東話或普通話
電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Singaporean & Malaysian restaurant
Knowledge/Certificates: Excellent product knowledge of Singaporean & Malaysian cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good in English and Cantonese or Mandarin
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

粥麵助理主廚 Chef de Partie – Noodles & Congee (ID:3949BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

為每位賓客提供高品質的出品和服務
監督及協助廚房的工作流程
監測原料和配料的質量
按公司的標準儲存及冷藏食品，以保證新鮮衛生
定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

工作經驗：具最少八年於四、五星級中餐廳的廚房工作經驗
技能 / 證書：對廣東粥麵瞭如指掌；了解HACCP的標準和準則
教育程度：中學畢業或等同學歷
語言能力：能操良好廣東話或普通話，簡單英語
電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

Experience: Minimum of 8 years’ culinary experience in a 4-to-5-star Chinese restaurant
Knowledge/Certificates: Excellent product knowledge of Cantonese Noodles & Congee; understanding of HACCP standards and guidelines.
Education: Secondary school diploma or equivalent
Language Ability: Good in Cantonese or Mandarin, basic English
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

台灣菜助理主廚 Chef de Partie – Taiwanese Cuisine (ID: 3948BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

為每位賓客提供高品質的出品和服務
監督及協助廚房的工作流程
監測原料和配料的質量
按公司的標準儲存及冷藏食品，以保證新鮮衛生
定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

工作經驗：具最少八年於四、五星級台灣菜餐廳的廚房工作經驗
技能 / 證書：對台灣菜餚瞭如指掌；了解HACCP的標準和準則
教育程度：中學畢業或等同學歷
語言能力：能操良好英語及廣東話或普通話
電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Taiwanese restaurant
Knowledge/Certificates: Excellent product knowledge of Taiwanese cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good in English and Cantonese or Mandarin
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

火鍋助理主廚 Chef de Partie – Hot Pot (ID:3952BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

為每位賓客提供高品質的出品和服務
監督及協助廚房的工作流程
監測原料和配料的質量
按公司的標準儲存及冷藏食品，以保證新鮮衛生
定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

工作經驗：具最少八年於四、五星級火鍋餐廳的廚房工作經驗
技能 / 證書：對廣東及四川火鍋瞭如指掌；刀工精確熟練；了解HACCP的標準和準則
教育程度：中學畢業或等同學歷
語言能力：能操良好英語及廣東話或普通話
電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Hot Pot restaurant
Knowledge/Certificates: Excellent product knowledge of Hot Pot; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good in English and Cantonese or Mandarin
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

日本餐助理主廚 Chef de Partie – Japanese Cuisine (ID:1770BR)

主要職責：須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。

職位介紹

為每位賓客提供高品質的出品和服務
監督及協助廚房的工作流程
監測原料和配料的質量
按公司的標準儲存及冷藏食品，以保證新鮮衛生
定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

工作經驗：具最少八年於四、五星級日本餐廳的廚房工作經驗
技能 / 證書：對日式料理瞭如指掌；刀工精確熟練；了解HACCP的標準和準則
教育程度：中學畢業或等同學歷
語言能力：能操良好英語及廣東話或普通話
電腦應用：基本程度

Job Purpose: Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.

Key Responsibilities

Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Japanese restaurant
Knowledge/Certificates: Excellent product knowledge of Japanese cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good in English and Cantonese or Mandarin
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方製麵主廚 Northern Noodle Chef (ID:1759BR)

主要職責：負責協助廚房的日常運作，並確保團隊成員能為賓客提供優質的麵類食物。

職位介紹

生產不同樣式的麵類、餃類及經過處理的食品，以滿足賓客的需要
監控食品生產過程以確保品質優質新鮮及供應充足
監控粥麵類食品的消耗量及大幅地提高資源容量和器械設備
以HACCP的標準去保存冷凍食品，並經常保持粥麵製造工場衛生清潔
保證食品和原材料的新鮮衛生
須作出倉儲管理，以確保供應充足
確保廚房及器皿清潔衛生
不斷地改善健康和安全指標
須協助和履行廚師長的工作

職位要求

工作經驗：具最少十五年於高人流量的餐廳的粥麵製造工場工作之相關經驗
技能 / 證書：對中式粥麵瞭如指掌
教育程度：中學畢業或同等學歷
語言能力：能操流利廣東話；基本英語
電腦應用：基本電腦

Job Purpose: Manage the daily operations of the kitchen and deliver high quality noodles that exceed guests’ expectations.

Key Responsibilities

Produce northern-style noodles, dumplings and semi-processed ingredients for noodle and congee dishes to fulfil guests’ orders
Monitor the production process to ensure quality, freshness and sufficient supply of noodles and congee
Monitor noodles consumption and maximise capacity of resources and equipment
Maintain HACCP standards for dry and cold storage, and clean and tidy the kitchen and work stations
Guarantee food and ingredients are fresh and hygienic
Monitor stockroom storage levels to ensure sufficient supplies
Ensure the kitchen and utensils are clean and hygienic
Continuously improve health and safety standards
Accept any other duties and responsibilities assigned by the Chef de Cuisine

Competencies and Requirements

Experience: Minimum of 15 years’ experience in noodles and congee production in a high volume restaurant
Knowledge/Certificates: Excellent product knowledge of Chinese cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Fluent Cantonese or Mandarin; fair English
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

北方製麵助理主廚 Assistant Northern Noodle Chef (ID:1728BR)

主要職責：負責生產高品質的粥麵給餐廳賓客

職位介紹

生產不同樣式的麵類、餃類及經過半處理的食品
監控食品生產過程以確保品質優質新鮮及供應充足
以HACCP的標準去保存冷凍食品，並經常保持粥麵製造工場衛生清潔
保證食品和原材料的新鮮衛生
須作出倉儲管理，以確保供應充足
確保廚房及器皿清潔衛生
不斷地改善健康和安全指標
須協助和履行廚師長的工作

職位要求

工作經驗：具最少十年於高人流量的餐廳的粥麵製造工場工作之相關經驗
技能 / 證書：對中式粥麵瞭如指掌
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話；基本英語
電腦應用：基本程度

Job Purpose: Produce high quality northern-style noodles and congee for restaurant guests.

Key Responsibilities

Produce different varieties of northern noodles, dumplings and semi-processed ingredients for noodle and congee dishes
Monitor the production process to ensure quality, freshness and sufficient supply of noodles and congee
Maintain HACCP standards for dry and cold storage, and clean and tidy noodle and congee stations
Guarantee food and ingredients are fresh and hygienic
Monitor stockroom storage levels to ensure sufficient supplies
Ensure the kitchen and utensils are clean and hygienic
Continuously improve health and safety standards
Accept any other duties and responsibilities assigned by the Northern Noodle Chef

Competencies and Requirements

Experience: Minimum of 10 years’ experience in noodles and congee production in a high-volume Chinese restaurant
Knowledge/Certificates: Excellent product knowledge of Chinese cuisine
Education: Secondary school or equivalent
Language Abilities: Fluent Cantonese; basic English
Computer Skills: Basic

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

網絡安全工程師 Engineer - Cyber Security (ID:3706BR)

Job Purpose: Responsible for monitoring and reviewing the information security related products status and logs, ensures that IT divisional systems and services address security threats, risks, and attacks directed toward Wynn's business operations, staff, customers, and business partners.

Key Responsibilities

Works with information security leadership to develop strategies and plans to enforce security requirements and address identified risks
Act as a technical Subject Matter Expert (SME) on information security system development and best practices. Provides second support and analysis during and after a security incident
Assists with risk assessment activities, including analyzing the results of audits to produce recommendations of acceptable risk and risk mitigation strategies
Collaborates with Information Technology staff to develop remediation plans addressing identified vulnerabilities
Review and analyze the reports and logs from security devices and computers to identify the legitimate uses vs. malicious activities and misuse of information and data
Researches, evaluates, tests and recommends the implementation of new or updated information security technologies
Participates in security investigations and compliance reviews, as requested by internal or external auditors
Work directly with the Criminal Investigations team at Wynn and understand the importance and sensitivity of data collected
Commonly used information security and cyber security tools, SIEM, SOAR, etc.

Competencies and Requirements

Experience: Minimum 2+ years’ experience directly related to the duties and responsibilities specified
Knowledge/Certificates:
Strong analytical skills to analyze security requirements and relate them to appropriate security controls.
Strong understanding of cyber security concepts, common information security tools, IP, TCP/IP, and other network administration protocols.
Experience with planning, deployment, and operation of large enterprise security management tools such as IDS/IPS (network and host), advanced anti-malware (network and endpoint), DLP, encryption, anti-virus, SIEM, firewalls, identity management, NAC, etc.
Specific knowledge of authentications technologies such as AD, LDAP, RADIUS, TACACS+, 802.1x, NAC, Microsoft Certificate Services, and PKI in general.
Education: Diploma or degree in Information Technology field
Language Ability: Good written and spoken English and Chinese
Computer Skills: Familiar with hospitality systems management an advantage. CISP, CEH, OSCP, CPT, GCFA , CISSP, Security+ or equivalent certification preferred

主要職責：網路安全工程師負責監控和審查資訊安全相關產品狀態和日誌，確保 IT 部門系統和服務解決針對永利業務營運、員工、客戶和業務的安全威脅、風險和攻擊夥伴。

職位介紹

與資訊安全領導層合作制定策略和計劃，以執行安全要求並解決已識別的風險
擔任資訊安全系統開發和最佳實務的技術主題專家 (SME)。在安全事件期間和之後提供第二次支援和分析
協助風險評估活動，包括分析審計結果以提出可接受的風險和風險緩解策略的建議
與資訊科技人員合作制定針對已識別漏洞的補救計畫
審查和分析來自安全設備和電腦的報告和日誌，以識別資訊和資料的合法使用與惡意活動以及濫用
研究、評估、測試並建議實施新的或更新的資訊安全技術
根據內部或外部審計師的要求，參與安全調查和合規性審查
直接與永利刑事調查團隊合作，以了解所收集資料的重要性和敏感度
常用的資訊安全與網路安全工具，SIEM、SOAR等

職位要求

工作經驗：至少 2 年以上與指定職責直接相關的經驗
技能 / 證書：
強大的分析能力，能夠分析安全需求並將其與適當的安全控制相關聯。
對網路安全概念、常用資訊安全工具、IP、TCP/IP 和其他網路管理協定有深入的了解
具備規劃、部署和操作大型企業安全管理工具的經驗，例如 IDS/IPS（網路和主機）、進階反惡意軟體（網路和端點）、DLP、加密、防毒、SIEM、防火牆、身分管理、NAC等
具備特定的驗證技術知識，例如AD、LDAP、RADIUS、TACACS+、802.1x、NAC、Microsoft 憑證服務和PKI
教育程度：資訊科技領域的文憑或學位
語言能力：良好的中英文書寫與口語能力
電腦應用：熟悉酒店系統管理優先。 CISP、CEH、OSCP、CPT、GCFA、CISSP、Security+ 或同等認證優先

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.
Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.
Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.
Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions
CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.
Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility
Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization
Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

Experience with Airflow setup, configuration, and optimization
Familiarity with Linux operating systems and development tools like VSCode
Knowledge of DevOps platforms and practices
Exceptional business acumen and ability to understand and align with organizational goals
Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions
Excellent communication and collaboration skills to effectively work with cross-functional teams
Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment
Strong organizational skills and meticulous attention to detail
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Experience with marketing automation platforms and data visualization tools
Experience with database management (e.g., SQL)
Knowledge of agile development methodologies and experience working in a Scrum environment
Proven track record of driving process improvements and delivering measurable business results
Experience in developing applications for high-load environments
Work experience in Integrated Resort strongly preferred
Language Ability: Proficiency in English and Cantonese/ Mandarin

食品安全高級主任Senior Officer – Food Safety (ID:3110BR)

主要職責

以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗
技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮
教育程度：需持有食品科學或相關學科的學士學位
語言能力：操流利廣東話及英語
電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.
Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion
Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities
Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements
Strengthens food safety understanding throughout the organization through training and other knowledge management activities
Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations an advantage
Education: bachelor’s degree in food science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

食品安全主任Officer – Food Safety (ID:3160BR)

主要職責

以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗
技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮
教育程度：需持有食品科學或相關學科的學士學位
語言能力：操流利廣東話及英語
電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.
Perform and maintain routine microbiological analysis scheme and lab stock management
Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards
Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage
Education: bachelor’s degree in food science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略
以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性
須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案
根據管理層的要求去製定相關的報告

職位要求

工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮
教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮
語言能力：能流利地操與寫作廣東話/普通話及英語
電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.
Key Responsibilities
Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies
Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate
Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns
Generate relevant reports requested by management

Competencies and Requirements

Experience: 2 years experience of data analysis, preferably in entertainment industry
Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science
Language Ability: Proficiency in English and Cantonese / Mandarin
Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

永利臻享專員(數碼營銷推廣和電子商務) Specialist - Wynn Rewards (Digital Marketing and E-Commerce) (ID:3600BR)

主要職責

執行公司日常的數碼營銷推廣項目；支持永利網站、移動應用程序、信息亭和其他數碼平台的內容、整體外觀、功能以及活動方案的制定與執行

職位介紹

支持高級經理 - 數字營銷執行和啟動數字營銷計劃
與內部和外部設計團隊合作設計網站和活動創意
準備和策劃活動方案文件和創意，進行內容副本審查、校對和合同準備
支持網站和移動網站的日常運營，同時保持每個網站的整體外觀、內容和功能。主動發現增強和改善客戶體驗的機會
在各種瀏覽器中對網站和/或其應用程序進行質量測試和故障排除

職位要求

工作經驗：至少 2-3 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道的相關經驗
技能 / 證書：
- 具與供應商的談判技巧和經驗
- 基本了解在線渠道指標、如何優化所有在線渠道的績效、詳細分析客戶行為數據以推動在線營銷策略和溝通改進
- 良好的執行力關於網站維護、活動準備、日常運營和績效分析
- 搜索引擎優化 (SEO) 知識
- 有使用 HTML 和 CSS 建立網站的知識者優先
- 有Photoshop等圖像編輯軟件實踐經驗者優先
教育程度：具學士學位畢業或以上程度
語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：熟識Ms Office軟件操作，以及Photoshop 和AI並了解現有的社交媒體平台以及這些平台所提供的營銷機會

Job Purpose: Execute the company’s daily digital marketing initiatives and programs; support the daily operation of Wynn’s website, mobile apps, kiosks, and other digital assets on their content, overall appearance and functional, as well as campaign execution

Job description:

Support Senior Manager - Digital Marketing to execute and launch digital marketing initiatives
Work with internal and external design team on website and campaign creative
Prepare and plan campaign program documents and creative, conduct content copy review, proof reading and contract preparation
Support daily operation of the website and mobile site while maintaining the overall appearance, content, and functionality of each. Proactively identify opportunities to enhance and improve the customer experience
Perform quality-test and troubleshoot the website and/or its applications in various browsers

Competencies and Requirements:

Experience: Minimum 2 year of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising

Knowledge/Certificates:

Strong negotiating skills and experience with strategic vendors
Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements
Good execution on website maintenance, campaign preparation, daily operation, and performance analysis.
Knowledge of Search Engine Optimization (SEO)
Knowledge of website building using HTML and CSS is preferred
Hands-on experience with image editing software such as Photoshop is preferred
Education: Bachelor’s degree or above
Language Abilities: Good written and spoken English, Cantonese and Mandarin
Computer Skills:
Good at MS Office, Photoshop & AI
Aware of existing social media platforms and the marketing opportunities these platforms provide
Familiar with online applications and smartphone platforms

數碼營銷推廣主任 (社交媒體營銷)Officer - Digital Marketing (social media) (ID:2908BR)

主要職責

執行公司的日常數碼營銷舉措和計劃和從事媒體投資和活動執行工作

職位介紹

參與數碼營銷項目和活動從策劃到執行，尤其是付費媒體、媒體渠道公司等媒體項目
獨立開展基本活動並處理日常運營
聯絡和管理各方以確保及時、準確的實施
確保交付成果具有高質量並符合指導方針
協助廣告計劃準備、數據跟踪和報告
協助開展活動前分析和活動後評估
執行臨時任務

職位要求

工作經驗：具至少 2-3 年數碼營銷渠道、社交媒體、移動通信和在線廣告相關經驗
技能 / 證書：
對在線渠道指標的基本了解，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。
熟悉媒體和市場分析，包括消費者行為研究、競爭對手分析
對新媒體趨勢敏感
了解現有的社交媒體平台以及這些平台提供的營銷機會
數據分析知識
教育程度：具學士學位畢業或以上程度
語言能力：能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：精通MS Office，尤其是PPT和Excel

Job Purpose: Execute company’s daily digital marketing initiatives and programs; work on media investment and campaign execution

Key Responsibilities

Work with internal and external design team on social platform and campaign creative
Prepare and plan campaign program documents and creative; conduct content copy review, proofreading and contract preparation.
Support daily operation of the social platform while maintaining the overall appearance, content and functionality of each. Proactively identify opportunities to enhance and improve the customer experience
Liaise and manage different parties to ensure timely and accurate implementation
Develop and produce monthly reporting for social platform, including data performance and analysis
Work with agency on social platform daily operations.
Maintain consistency of creative in line with the brand standard
Perform ad hoc assignment

Competencies and Requirements:

Experience: Minimum 2-3 year of relevant experience in digital marketing channels, social media, mobile communications, and online advertising
Knowledge / Certificate:
Basic understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements.
Familiar with media and market analysis, including consumer behaviour study, competitor’s analysis
New media trend sensitive
Aware of existing social media platforms and the marketing opportunities these platforms provide
Knowledge of data analysis
Education: Bachelor’s degree or above
Language: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office, especially in PPT and Excel

Sous Chef – Southeast Asian東南亞餐副主廚 (ID: 3891BR)

主要職責

協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受

職位介紹

協助管理廚房的日常運作
監控消耗並最大化資源和設備的容量
與主廚合作創建每周行政午餐，每月，促銷和季節性菜單
監控廚房製作的菜餚的質量
確保廚房和用具清潔衛生

職位要求

工作經驗：具最少十年於四、五星級東南亞餐廳的廚房工作經驗
技能 / 證書：具有東南亞美食方面的優秀產品知識
教育程度：中學畢業或等同學歷
語言能力：良好廣東話，普通話及英語
電腦應用：基本程度

Job Purpose:

Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to produce high-quality food.

Key Responsibilities:

Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Monitor inventory and order food stock to meet demand, within budget
Accept deliveries and store food according to Company requirements

Competencies and Requirements:

Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen
Knowledge/Certificates: Excellent product knowledge of Southeast Asian Cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic

Chef de Partie – Southeast Asian東南亞餐助理主廚 (ID: 3892BR)

主要職責

須管理廚房各工作崗位的效率，控制成本，為團隊成員作編更安排及分配工作。
同時，亦須指導及激勵廚房隊伍，確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客享有超乎所想的體驗。

職位介紹

為每位賓客提供高品質的出品和服務
監督及協助廚房的工作流程
監測原料和配料的質量
按公司的標準儲存及冷藏食品，以保證新鮮衛生
定期監察食物的準備工作，廚房成本，庫存水平和控制質量

職位要求

工作經驗：具最少八年於四、五星級東南亞餐廳的廚房工作經驗
技能 / 證書：對東南亞菜餚瞭如指掌；刀工精確熟練；了解HACCP的標準和準則
教育程度：中學畢業或等同學歷
語言能力：能操良好英語
電腦應用：基本程度

Job Purpose

Manage the efficiency of kitchen workstations by scheduling rosters, assigning work to team members, and controlling costs.
Motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.

Key Responsibilities

Deliver high quality products to every guest
Monitor and assist with the kitchen workflow
Requisition raw materials and monitor ingredients for quality control purposes
Guarantee food is fresh, hygienic, and chilled and stored according to Company standards
Monitor food preparation, kitchen costs, inventory levels, and portion and quality control regularly

Competencies and Requirements

Experience: Minimum of 8 years’ culinary experience in a 4 to 5 star Southeast Asian kitchen
Knowledge/Certificates: Excellent product knowledge of Southeast Asian cuisine; accurate knife skills; understanding of HACCP standards and guidelines
Education: Secondary school diploma or equivalent
Language Ability: Good English
Computer Skills: Basic

Chef de Cuisine – Chinese 中餐主廚 (ID:1387BR)

主要職責

控制廚房的運作，確保按時供應優質菜餚。修改和創建新的菜單和菜餚。最大限度地提高廚房同事的工作效率，並為團隊成員樹立榜樣。

職位介紹

按財政預算範圍內，施行經濟高效的日常運營
監控消耗量及大幅地提高資源容量和器械設備
與行政總廚合作設計月度和季節性菜單
確保廚房和設備的整潔及衛生，不斷提高健康和安全標準
監督廚房管理，並向管理層提交定期報告

職位要求

工作經驗：具至少十年五星級中餐廚房管理經驗
技能 / 證書：對中菜瞭如指掌及熟悉供應品定價
教育程度：中學畢業或等同學歷
語言能力：能操良好的廣東話及普通話
電腦應用：基本MS Office電腦軟件操作

Job Description :

Job Purpose: Control operations in the Wing Lei Palace kitchen and ensure high quality dishes are served on schedule. Modify and create new menus and dishes. Maximise the productivity of all kitchen staff, and set a good example to Team Members.

Key Responsibilities

Manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the Executive Chef
Ensure the kitchen and utensils are clean and hygienic, continuously improve health and safety standards
Oversee kitchen administration and prepare and present regular reports to management

Competencies and Requirements

Experience: Minimum of 10 years’ experience in a Chinese restaurant of 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of Chinese cuisine and pricing of supplies
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and Mandarin
Computer Skills: Basic MS Office skills

Chef de Cuisine – Japanese 日本餐主廚(ID:1390BR)

主要職責

控制廚房的運作，確保按時供應優質菜餚。修改和創建新的菜單和菜餚。最大限度地提高廚房同事的工作效率，並為團隊成員樹立榜樣。

職位介紹

按財政預算範圍內，施行經濟高效的日常運營
監控消耗量及大幅地提高資源容量和器械設備
與行政總廚合作設計月度和季節性菜單
確保廚房和設備的整潔及衛生，不斷提高健康和安全標準
監督廚房管理，並向管理層提交定期報告

職位要求

工作經驗：具至少十年五星級日本餐廚房管理經驗
技能 / 證書：對日本菜瞭如指掌及熟悉供應品定價
教育程度：中學畢業或等同學歷
語言能力：能操良好的廣東話及普通話
電腦應用：基本MS Office電腦軟件操作

Job Purpose

Manage the daily operations of the kitchen and ensure guests receive excellent food on time by leading, motivating and coaching the kitchen team to exceed guests’ expectations.

Key Responsibilities

Manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the restaurant manager
Monitor the quality of dishes produced in the kitchen
Establish and monitor food quality goals
Ensure the kitchen and utensils are clean and hygienic
Prepare and present regular reports to management
Oversee kitchen administration
Continuously improve health and safety standards
Accept any other duties and responsibilities assigned by management

Competencies and Requirements

Experience: Minimum of 10 years’ culinary management experience in a Japanese restaurant of 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of 5-star Japanese cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Good English and Cantonese and Mandarin
Computer Skills: Basic

Sous Chef – Japanese 日本餐副主廚(ID:1402BR)

主要職責

協助主廚管理廚房的整體運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房團隊出產高品質的菜餚。

職位介紹

監控消耗量並最大限度地使用資源和設備
與主廚協調，制定每月及每季的菜單
監控菜餚的出品質量
定期監察食物的準備工作，廚房成本，庫存水平和質量控制部分
按公司的標準輸送、儲存及冷藏食品，以保證新鮮衛生

職位要求

工作經驗: 具最少十年於四、五星級日式餐廳的廚房工作經驗
技能 / 證書：瞭解對日式菜餚
教育程度：中學畢業或等同學歷
語言能力: 能操良好廣東話、普通話及英語
電腦應用: 基本程度

Job Purpose

Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to produce high-quality food.

Key Responsibilities

Monitor consumption and maximise capacity of resources and equipment
Create monthly and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Monitor inventory and order food stock to meet demand, within budget
Accept deliveries and store food according to Company requirements

Competencies and Requirements

Experience: Minimum of 10 years’ culinary experience in a 4 to 5 star Japanese kitchen
Knowledge/Certificates: Excellent product knowledge of Japanese Cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic

BBQ Sous Chef 燒臘副主廚(ID:1777BR)

主要職責

負責協助燒臘廚師長處理燒臘製造工場的日常運作；同時亦須對製造工場的團隊成員作出領導、激勵及指導性工作，以確保團隊成員能提供優質的食品。

職位介紹

監控燒臘的消耗量及大幅地提高資源容量和器械設備
監控燒臘的生產過程以保證質量，新鮮度及有充分的供應
須作出倉儲管理，以確保供應充足，並在有需要時安排送貨服務
以HACCP的標準去保存冷凍食品，並經常保持燒臘製造工場衛生清潔
保證食品和原材料的新鮮和衛生

職位要求

工作經驗：具最少十五年於中式燒臘烹飪之工作經驗
技能 / 證書：熟悉中式燒臘菜餚
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話及普通話；普通英語
電腦應用：基本電腦

Job Purpose

Assist the No. 1 BBQ Chef to run the daily operations of the BBQ Production kitchen and lead, motivate and coach the BBQ Production team to exceed guests’ expectations for high-quality BBQ.

Key Responsibilities

Monitor BBQ consumption and maximise capacity of resources and equipment
Monitor the production process to ensure quality, freshness and sufficient supply of BBQ
Monitor stockroom storage and inventory levels to ensure sufficient supply and arrange deliveries when needed
Maintain HACCP standards for dry and cold storage, and clean and tidy BBQ stations
Guarantee food and ingredients are fresh and hygienic
Continuously improve health and safety standards

Competencies and Requirements

Experience: Minimum of 15 years’ experience in Chinese BBQ cooking
Knowledge/Certificates: Excellent product knowledge of Chinese BBQ cuisine
Education: Secondary school diploma or equivalent
Language Abilities: Fluent Cantonese and Mandarin; fair English
Computer Skills: Basic

度假村訂房部接待員 Resort Reservations Agent (ID:3570BR)

主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。

職位介紹

以殷勤有禮的態度迅速接聽賓客的電話
清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務
須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)
把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率
輸入信用卡及禮卷資料到預訂系統
通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定
熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算
拓展從團體訂購至酒店營業部的銷售機會
當情況許可或有機會時，可協助銷售公司的餐廳及水療服務
須及時處理所有信件，並保持電子及手動存檔系統運作良好
保持PMS系統運作準確
須協助和履行訂房服務主任委派的工作

職位要求

工作經驗：具客戶服務工作經驗者優先考慮
教育程度：中學畢業或以上程度
技能 / 證書：優質的電話銷售及服務技巧
語言能力：能操及書寫流利的英語、廣東話及普通話
電腦應用：熟識MS Office及Outlook電腦軟件操作，能操作Opera電腦軟件系統者優先考慮

Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.

Key Responsibilities

Answer all incoming calls promptly and courteously
Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services
Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)
Identify sales opportunities and convert and upsell into sales of packages and promotions
Input credit card and voucher details into the reservations system
Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.
Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets
Channel sales opportunities from group bookings to the Hotel Sales Department
Cross-sell and process restaurant and spa reservations when opportunities arise
Handle correspondence promptly and maintain the electronic and manual filing systems
Maintain accuracy of Property Management System (PMS) database
Assist and perform duties assigned by the Supervisor – Room Reservations

Competencies and Requirements

Experience: Previous customer service experience an advantage
Education: Secondary school diploma or above
Knowledge/Certificates: Telephone sales and service
Language Ability: Fluent spoken and written Cantonese, Mandarin and English
Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

意大利餐副主廚 Sous Chef - Italian Cuisine (永利皇宮)(ID:3865BR)

主要職責

協助主廚管理廚房的日常運作，同時亦須對廚房隊伍作出指導及激勵性工作，以確保廚房隊伍不只出產高品質的菜餚，更期望讓賓客體驗超乎所想的感受

職位介紹

協助管理廚房的日常運作
監控消耗並最大化資源和設備的容量
與主廚合作創建每月、促銷和季節性菜單
監控廚房製作的菜餚的質量
確保廚房和用具清潔衛生

職位要求

工作經驗：具最少十年於四、五星級意大利餐廳的廚房工作經驗
技能 / 證書：具有意大利美食方面的優秀產品知識
教育程度：中學畢業或等同學歷
語言能力：良好廣東話，普通話及英語
電腦應用：基本程度

Job Purpose

Assist the Chef de Cuisine to manage the daily operations of the kitchen and lead, motivate and coach the kitchen team to exceed guests’ expectations for high-quality food.

Key Responsibilities

Assist in the management of the kitchen’s daily operations
Monitor consumption and maximize capacity of resources and equipment
Create monthly, promotional and seasonal menus in cooperation with the Chef de Cuisine
Monitor the quality of dishes produced in the kitchen
Ensure the kitchen and utensils are clean and hygienic

Competencies and Requirements

Experience: Minimum of 10 years’ experience in a 4-to-5-star Italian cuisine kitchen

Knowledge/Certificates: Excellent product knowledge of Italian cuisine and pricing of supplies
Education: Secondary school diploma or equivalent
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Basic

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

確保貴賓能感受難忘及超越期望的住宿體驗
各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序
為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛
須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務
針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷為佳
語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

•Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

會計及固定資產文員 Clerk - General Ledger and Fixed Assets Accounting (永利澳門) (ID:730BR)

主要職責:須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹:

負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作
檢查財務記錄並處理不一致之賬項記錄
協助會計及固定資產部的日常運作
更新並準備月結財務報表
須同時妥善管理及處理多個項目

職位要求:

工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮
教育程度：中學畢業或以上程度
技能 / 證書：持有會計相關證書者優先考慮
語言能力：能書寫及操流利廣東話及英語
電腦應用：熟識Ms Office軟件操作(中英文版本)和會計軟件應用

Job Purpose:

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities:

Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.
Investigate any discrepancies in accounts balances and generate financial reports
Assist in the smooth operation of the General Ledger office
Update and prepare monthly reports
Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements:

Experience: Previous General Ledger or Accounts Payable experience in a large organisation
Education: Secondary school diploma
Knowledge/Certificates: Accounting certificates an advantage
Language Ability: Good written and spoken English and Chinese
Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

For enquiries, please contact us at (853) 8686 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技發展副總監 Assistant Director - IT Development

Job Purpose:

IT application development assistant director is responsible for planning, coordinating, supervising all activities related to the design, development, implementation of the application development department and analysis function. He/She manages multiple development teams supporting different applications of business areas. Being an application development assistant director directs and guides the managers, reviews different project requests, timeline and cost. He/She develops, distributes, supports, enforces, and integrates best practices and technology standards across the organization. He/She creates functional strategies and specific objectives for the teams and develops polices, procedures to support the functional infrastructure. He/She has deep knowledge of the management and solid knowledge of the overall departmental function.

IT software development department is commonly using Microsoft .NET core, C#, Angular JavaScript framework, Xamarin mobile framework, Git Repository and SQL Server database. Most of the in-house developed applications are web applications and mobile applications. In addition, Scrum development methodology is used for the development process, product backlog and issue log are kept in Azure DevOps platform. IT software developer is playing an important part in making a business more efficient and helping to provide a better IT service.

Key Responsibilities

Assist director to direct the strategic development.
Provide technology blueprints, roadmaps, optimization and migration strategies for future systems.
Evaluates the viability of new technology product ideas and 3rd party systems/tools for implementation/use in future roadmap.
Ensure application design to manage and maintain data security and integrity.
Refine the development processes/practices to achieve better performance and deliver higher quality application from time to time.
Mentor managers to implement best practices to motivate and organize their teams, enhance their works.
Assure all deliveries are on-time, on-budget, high-quality and consistency.
Adopt and implement the scrum development methodologies.
Oversee the whole system design, integration, deployment and other technical aspects.
Represent IT development team to assist requirement gathering and development of user stories.
Analyze the business requirement, break down into development work items and estimate the efforts.
Lead the discussion on how to implement the system features and design its implementation detail.
Research, design, code, test, build and debug applications or integrations according to business requirements and specifications.
Identify areas for modification in existing applications and enhance new features or system performance.
Develop software prototypes that demonstrate the key features of the applications.
Troubleshoot software issues and provide bug fix in timely fashion.
Develop quality assurance procedures, test and evaluate new applications.
Maintain and upgrade existing applications.
Able to think alternative ways to accomplish the goals and evaluate solution that yield the best result. Keep trying if the solution is not yet identified.
Have compassion to help others and work as a team tackles the challenges together.
Liaise with project managers / end-users / operation teams to understand and define user requirements and system specifications.
Recommend system changes, enhancements, and operational practicality.
Document software specification, implementation guide, release notes and train users.
Follow high standard development and security policies and procedures.
Produce efficient code and high-quality deliverables based on thorough understanding of business requirements.
Provide technical support during system development and production roll-out.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Able to work under pressure and tight timeframes to meet project deadlines.
Able to work effectively both independently and as part of a team.

Competencies and Requirements

Experience: Minimum 8+ years of software development experience in C#, .NET core, Angular JavaScript framework or Xamarin mobile technologies.
Education: Diploma or degree in Information Technology field
Knowledge/Certificates:
Experience with Microsoft .NET core, C#, ASP.NET, Entity Framework core code first, LINQ, Web API, Active Directory authentication programming technologies.
Experience with Web programming technologies - Angular, Typescript, JavaScript, Bootstrap, CSS, HTML, JSON, XML Schema, Open ID Connect, OAuth2, RESTful Web Service, Swagger.
Familiar with Microsoft SQL Server Database Programming.
Good object-oriented programming concepts.
Experience on enterprise-scale and team-based development environment.
Proven abilities to take initiative and be innovative.
Willing to learn new technology.
Basic understanding of Hotel and Gaming processes.
Analytical mind with a problem-solving aptitude.
Familiar with IT processes and procedures.
Excellent verbal and written communication skills.
Language Ability: Multilingual English/Mandarin/Cantonese preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等
為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦
針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮
中學畢業或以上程度
能操流利廣東話及普通話；良好英語
熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

烹調高品質的菜餚，以滿足賓客的需求
須作出供應需求的預測及監控貨倉的存貨
以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生
須不斷改善健康及安全標準
須履行廚師長委派的工作

職位要求：

工作經驗：具最少五年於四、五星級酒店的中餐工作經驗
技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮
教育程度：中學畢業或等同學歷
語言能力：良好廣東話，普通話及英語

Key Responsibilities

Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok

Competencies and Requirements

Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

介紹飲品款式，並提出建議
為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品
為每位賓客提供優質的產品及服務
制定每月及每季的飲品餐單
經常保持酒吧及所有硬件設備的清潔整齊
須作出倉存管理及控制每月存貨
針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗
熟悉各類飲品及酒吧運作，具簡單現金處理經驗
中學畢業或以上程度
能操流利英語、廣東話及普通話
懂 POS 操作

Key Responsibilities

Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

確保貴賓能感受難忘及超越期望的住宿體驗
各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序
為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛
須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務
針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷為佳
語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

以專業有禮的態度與賓客互動溝通，並招募新會員
安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜
向賓提供會員優惠資訊和執行相關會員事務

職位要求：

具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧

Assistant Duty Engineer 副值班工程師 (1490BR)

Job Descriptions:

Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system
Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.
Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed
Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling

Competencies And Requirements:

Experience: Minimum of 3 years’ engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment
Education: Secondary school diploma or above
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)

主要職責：

熟識工程部的運作及工作範圍，以及有關工具及設備運用。這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。
監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。
須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程
執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理

職位要求：

工作經驗：具最少三年工程維修工作經驗
技能 / 證書：熟識工程部運作及工作範圍，以及有關工具及設備運用
教育程度：中學畢業或以上程度
語言能力：能操良好英語、廣東話及普通話
電腦應用：熟識MS Office ，(熟識各種控制系統如PMS, BMS和AFA系統者優先)

Wine Sommelier 品酒師 (1418BR)

Job description:

Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office

主要職責：

按五星級的最佳方法向賓客提供餐酒服務
匯編酒單，購買和儲存葡萄酒，並再存入酒窖
為了購貨而須親嚐葡萄酒，以確認其品質
根據葡萄酒和菜餚的特點，作出相搭配的嘗試
須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮
技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮
教育程度：中學畢業或以上程度
語言能力：良好英語、懂廣東話及普通話者優先考慮
電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

能操流利廣東話或普通話
須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

$10k - 20k, $20k - 30k, Hotel 酒店業, Gaming & Entertainment 博彩及娛樂, $30k - 40k, CS 客戶服務, F-JSCM1, M07BJ

JW MARRIOTT HOTEL MACAU 澳門JW萬豪酒店招聘

Guest User · March 19, 2025

萬豪十分注重機會平等，致力於聘用多元化員工，並保持包容性的文化。

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, $50k - 100k, Beauty 美容, JSCM16R1, Urgent Hiring 急聘職位, Gaming & Entertainment 博彩及娛樂, M06BJ

某大型美容院招聘

jobscall Team · March 19, 2025

我們是一間在澳門經營13年的本土連鎖美容機構，公司在持續擴張中，旨在為客戶打造美容健康服務為宗旨，我們很有誠意邀請一些有能力，且有過往豐富美容行業經驗的人士加入我們的團隊，我們有完善的獎勵機制和晉升機制，無論職業發展還是收入都潛力巨大。

我們擁有：

完善晉升機制
豐富獎勵福利
專業在職培訓

因公司擴充發展，現誠邀您加入我們的團隊：

美容師
按摩師
推拿師
理療師
美容顧問
美容院店長
前台行政文員
社交媒體運營專員
人力資源專員

美容師

（現任美容師平均月薪可達$20,000～40,000+）

工作職責：

為客戶提供專業的面部美容和身體護理項目

熟練美容和身體項目和儀器的操作和原理
了解客戶的需求，根據客戶面部皮膚和身體情況，建議適合的方案
跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

有2年以上面部及身體護理美容師經驗；
有美容相關證書優先
能與客户建立良好關係
細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神

按摩師

（平均月薪可達$20,000～40,000+）

工作職責：

為客戶提供專業的按摩項目
熟練身體養生項目的操作和原理
了解客戶的需求，根據客戶的身體情況，建議適合的方案
跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

有2年以上按摩師經驗
有相關證書優先
男女均可
能與客户建立良好關係
細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神
需持澳門身份證

推拿師

（平均月薪可達$20,000～40,000+）

工作職責：

為客戶提供專業的推拿服務
熟練各推拿項目的操作和原理
了解客戶的需求，根據客戶的身體情況，建議適合的方案
跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

有2年以上推拿師經驗
有相關證書優先
男女均可
能與客户建立良好關係
細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神
需持澳門身份證

理療師

（平均月薪可達$20,000～40,000+）

工作職責：

為客戶提供專業的理療服務
熟練各理療項目的操作和原理
了解客戶的需求，根據客戶的身體情況，建議適合的理療方案
跟進客戶的效果和反饋，和客戶保持良好的關係

入職要求：

有2年以上理療師經驗
有相關證書優先
男女均可
能與客户建立良好關係
細心、有責任心、待客親切有禮、溝通理解能力強、有耐心、守時、有團隊精神
需持澳門身份證

美容顧問

（現任美容顧問平均月薪可達$70,000+）

工作職責：

根據顧客的需求和情況，提供專業的面部美容和身體項目的方案
跟進客戶的效果和反饋，為客戶提供持續面部和身體解決方案
維護和跟進顧客的關係，增加顧客的忠誠度
推廣店內每月優惠和活動方案

入職要求：

有2年或以上美容顧問經驗
懂得銷售面部護理項目和身體放鬆項目
懂美容儀器的的相關原理和操作
善於與顧客溝通，並了解顧客的實際需求
持續提升專業知識和銷售技巧
具良好溝通技巧、有責任心、積極進取心、細心、主動、獨立、有禮、守時、有團隊精神
具美容顧問相關證書優先

美容院店長

（平均月薪可達$30,000~70,000+）

工作職責：

負責美容院日常營運管理
負責門店員工的管理、指導、行為考核和監督工作
推行及制定優惠和推廣方案
拓展及維護顧客資源，做好客情管理，跟進客戶投訴及反饋
定期安排培訓，提高店舖的整體服務質量和員工專業水平
負責店內物料的訂購和管理，儀器維護和管理
店舖的業績規劃和業績目標分析，帶領員工完成業績目標

入職要求：

有2年以上從事美容院店長經驗；
能跟客人建立長久和良好關係
具領導能力、應變能力、有團隊精神、良好溝通技巧、有親和力、有責任心、積極進取心、細心、主動、獨立、守時

前台行政文員

（平均月薪可達$15,000~25,000+）

工作職責：

負責前台接待、來電接聽和日常前台事務
協助客戶預約時間和提醒到店
負責前台環境整潔乾淨
負責客戶檔案管理
負責管理美容院系統及一般行政文書工作

入職要求：

有1年或以上美容院前台或相關接待經驗
待客親切有禮、具良好溝通技巧、有責任心、細心、耐心、主動、守時、有團隊精神

社交媒體運營專員

（平均月薪可達$20,000~30,000+）

工作職責：

運營公司各社交媒體帳號，包括圖片和視頻製作和後期編輯、文案撰寫
回覆客戶的諮詢和預約

入職要求：

有1年或以上相關工作經驗
有美容行業相關工作經驗優先
有銷售或客服經驗優先
有耐心、細心、責任心、具良好溝通技巧、主動、能獨立工作
需持澳門身份證

人力資源專員HR

工作職責：

人才招聘：根據公司的業務需求招聘人才，與每個部門主管密切合作，制定詳細的招聘計劃，包括確定招聘渠道、制定職位描述、設計面試流程等。
薪酬福利管理：制定公司薪酬制度和晉升階梯、計糧、出糧、審批假期、處理同事離職、準備薪酬調整。
績效考核：定期對員工進行表現評估，與管理層密切溝通，制定公正、客觀和透明的績效目標，定期了解員工的工作表現並提出改進建議，平衡雙方的需求。
培訓與發展：針對不同崗位和層級的員工，制定相應的培訓計劃，包括新員工入職培訓、專業技能培訓、管理培訓等。
建立企業文化：策劃各類員工活動，如公司年會、家庭日、節日活動及各種 Team-Building 活動。
處理人事糾紛：與各方持分者保持密切溝通，及時了解員工的工作狀況和心理需求。

任職要求：

人力資源、行政管理或其他相關專業本科及以上學歷；
熟悉人力資源管理操作流程和法律法規，並能實際操作運用；
能獨立處事，有良好溝通技巧，具備團隊協作精神，認真負責；
積極主動，心態開放，有3年或以上人力資源相關工作經驗優先。

HR上班時間：09:00-18:00（星期一至五）

其他以上職位：

上班時間：11:00-20:00

上班地點：南灣區

申請方式：有興趣者請投遞電子郵箱：bttybttymo@gmail.com

$10k - 20k, $20k - 30k, $30k - 40k, JSCMPT2, F＆B 餐飲業, Urgent Hiring 急聘職位, Freelance 兼職, M06DJ

AOMI 澳覓 APP 澳門招聘

Guest User · March 19, 2025

薪酬約：$18,000 - $50,000 (全職 / 兼職)

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, Investment 投資, M07AJ

HSBC & HSBC Life 澳門招聘

Esther Wu · March 19, 2025

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Business Financial Crime Risk Lead – Macau

Description:

The Business Financial Crime Risk lead will play a significant and critical role in the success of Wealth & Personal Banking (WPB)’s objectives and outcomes with regards to deterring, detecting, and protecting against financial crime risk. The role will report to Head of Wealth and Personal Banking and be responsible for a number of key financial crime activities, specifically, Sanctions, Anti-Bribery & Corruption (AB&C) and oversight over the Client Selection & Exit Management (CSEM) processes for WPB. As a people leader with direct accountability of the above activities, the individual must ensure the primary operational aspects are managed effectively to achieve strategic business and customer outcomes in a sustainable, ethical and cost-effective manner, and in accordance with the Financial Crime Global Standards, working closely with local, Regional and Global stakeholders.

Job Roles & Responsibilities:

Drive policy implementation relating to Global WPB Customer Due Diligence (CDD) Lines of Business Procedures, regulatory requirements and local risk appetite including customer on-boarding, CDD periodic review and processes;
This role also represents for Head of Customer Selection and Exit Management (“CSEM”) Secretariat, collect all required client information that will ensure the efficient decisioning and execution of the decisions around customer exits;
Responsible for the management of both Name Screening and Transaction Screening system, including existing system maintenance, identifying areas for improvement, and proposing solutions;
Provide concise and timely reporting and updates for various governance forums and committees on the status of CDD related to projects, key milestones, streamlining initiatives, blockages, challenges, risks, and issues;
Provide consultancy and prepare procedural updates to support all CDD users in multiple CDD related initiatives including risk mitigation, projects, audits and reviews, and system issues resolution etc.
Own and oversee effectiveness of financial crime controls and be point of escalation for any complex matters and cases, by providing subject matter expert (SME) input to relevant stakeholders;
Build strong relationships, adopting a join-up approach, to support execution of operations at pace and with minimum conflict;
Work closely with various stakeholders including business users, operations, IT, Compliance to proactively manage all the potential financial crime risk identified from projects, ensure effective project governance, and recommend any risk mitigating measures when required.

Job Requirements:

Minimum of a Bachelor degree;
Relevant years of experience in Banking or Financial Services covering financial crime or risk management;
Knowledge of Financial Crime Risk issues, typologies and trends, as well as awareness of Financial Crime Compliance Regulations;
Sound knowledge on retail banking business;
Proficiency in both English and Chinese;
Strong planning, analytical, and well developed leadership and management skills;
Strong interpersonal skills with the ability to communicate effectively at all levels and with senior managements;
Proficient in Microsoft office, including Excel and Powerpoint;
Track record of proactive issue identification with swift resolution, mitigation and governance;
Ability to prioritize and work independently under pressure;
Excellent verbal and written communications skills and ability to communicate complex issues in writing.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=251593

GTRF Sales Manager – CMB - Macau

Principal Responsibilities:

Establish new client relationships and strengthen existing ones.
Communicate new products and propositions to clients.
Identify potential trade financing opportunities in the market and escalate these where appropriate to cater for client demand.
Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships.
Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients.
Support achievement of the HSBC vision, Values, goals and culture in personal behavior, actions and decision making
Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge, and encouraging others to do the same in the best interests of HSBC and its customers.
Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.
Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise

Qualifications:

Bachelor’s degree in finance, International Trade, Business, or related discipline
Extensive knowledge of global trade and receivables finance, services, products, and techniques
Good understanding of the market trends, competitive environment, and regulatory environment
Detailed knowledge if Credit and Risk including techniques to mitigate risk.
Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
Ability to interact with business customers at all level.
Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders.
Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations in English, Cantonese, and Mandarin

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=257323

Premier Relationship Manager I – WPB - Macau

Principal Responsibilities:

The main roles of the job holder ensure the successful implementation of business strategies and Wealth & Personal Banking’s profitability through achievement of customer retention, growth of high value targeted customers, business goals of the branch and customer satisfaction as well as to support the implementation of all related activities / initiatives.
To contribute to the Bank’s service and sales goals and profitability by proactively growing the HP portfolio through regular meeting as per customer needs, and achieving RBIF scheme
To contribute to the growth of customer portfolio by initiating proactive customer contacts to build, cement and reinforce relationship with own portfolio customers.
Manage existing relationship with those high-net-worth customers by obtaining net new funds and develop new relationships from clients.
Acquire new Premier relationship and manage all aspects of a portfolio of Premier customer relationships.
Comply with Global guidance and financial crime activities, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Complete the CDD/EDD reviews promptly with quality outcome.

Qualifications:

2-3 years banking experience
Customer service focused mindset
Possess good knowledge of WPB products including general banking insurance through internal accreditation and external regulatory requirement (AMCM) to obtain Insurance License
Good selling and presentation skills
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=256379

Performance Services Manager – DBS - Macau

The Performance Services (“PS”) team provides support to the Macau Chief Operating Officer (“COO”) across key areas including change execution, financial management, non-financial risk, third party management oversight and people.

The candidate will report directly to the Macau COO, and play an important role in defining and supporting the COO office strategy and deliverables, collaborating closely with all other lines of business and functions across HSBC Macau.

Principal Responsibilities:

Change Execution – managing change, either internally or externally driven, on a continuous improvement basis
Communication – developing and executing communication plans, with Region/Country Communications
Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
Financial Management –provide support in robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance
Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management
Organizational Design – maintaining and continually reviewing organizational designs
People – support with developing and implementing people strategies with Region/Country/Global HR
Project execution – support with region/country specific programmes supporting Group COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions
Non-financial Risk management – support with the management of non-financial risk and ensuring risks are managed consistently and effectively across all businesses and functions in line with the agreed risk appetite.
Continue to improve the oversight and governance of Third Party Risks. This involves early identification of emerging risks, issues and themes that may require management attention and remediation.
Preparation of governance committee papers and specific Governance meetings packs under the responsibility of Performance services team.

Qualifications:

Experience in risk management related activities
Educated to graduate degree level in business management related field or associated relevant business experience
Extensive experience in banking/ financial services, preferably in a global organization
Proven experience in financial budgeting, strategic planning, communication, and people management processes
Proven project management experience with an ability to influence senior stakeholders
Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
Good verbal and written communications skills required in English; other language abilities are advantageous

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=255804

General Banking Officer (BDO) - WPB - Macau

Principal Responsibilities:

Support the GBM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set under RBIF scheme are achieved.
Identify potential customers with HMLs, credit cards, Premier a/c, PIB and general insurance products.
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM.
By providing consistently high level or service delivery and efficiency to Premier and general banking customers.
By providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints efficiently and professionally.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture.
To contribute the continuous improvement of the Bank’s service & sales processes and standards.
To support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements.

Qualifications:

Customer service focused mindset.
Prior banking industry experience would be preferable.
Fluent in spoken and written in English, Chinese and Putonghua.
Good communication and interpersonal skills.
Aspired to develop your career in sales and servicing roles at retail branches.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=209452

Counter Services Officer - WPB - Macau

Job Roles & Responsibilities:

Deliver high standard of service to customers and meet their needs with courtesy;
Count cash received and to check for forgeries;
Count cash/coins paid in/out;
Cross-sell bank products whenever opportunities arise.

Job Requirements:

Customer-service focused mindset;
Preferably with general understanding of bank products and services;
Prior banking industry experience would be preferable;
Good communication skill in English and Chinese is preferred;
Good communication skill and basic computer knowledge.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=229480

Local Management Associate Programme

Description:

HSBC Macau Branch offers a comprehensive range of banking services to customers, from local citizens to customers with international backgrounds or needs. With our sustained business growth, we continue to build development opportunities for our people. The Management Associate Programme provides you with the opportunities to gain valuable experience on how to analyze, prioritize and act on goals from a strategic leadership perspective as well as to explore your skills and knowledge in Banking Operations.

For: Final year students or graduates with less than 2 years’ full-time experience

Duration: 24 months

Start Date: June 2025 onwards

Location: Macau

Principal Responsibilities:

As part of the programme, you will undertake attachments in product, customer facing and business risks in various Banking functions.
Provide a wide spectrum of quality support to Managers to enable them to drive revenue, improve client engagement and maximize operational efficiency.
Assist to prepare appropriate analysis and preparation of proposals, presentations and pitches to prospective customers.
Assist to develop and maintain cordial customer relationship and provide quality customer services.
Assist to prepare for credit proposals and monitor account performance, product development, customer analysis and pre-pitching research.
Assist to conduct regular and effective credit reviews and visit customers' operational facilities to take proactive control measures to ensure credit quality.
Assist to provide ongoing risk monitoring including Global Standards, sanctions, Anti Money Laundering alerts and act as an escalation point for risk issue response.

Qualifications:

Permanent resident of Macau or holding a valid Macau ID.
Bachelor’s degree or above, a final year student from an accredited university or graduate with less than 2 years’ full time experience.
Previous work experience and exposure in credit and relationship management, product development and customer relationship management preferred.
Excellent verbal and written communication skills in English, Mandarin and Cantonese.
Good level of business acumen and commercial awareness.
Strong analytical skills and ability to challenge.
Strong sales and customer orientation, with ability to communicate effectively and create connection with others.
Capable of serving as a role model for displaying openness, teamwork and integrity.
A high degree of cooperation and teamwork with career aspiration in customer-facing roles, while retaining the ability to operate with sufficient independence and objectivity in order to review and challenge proposals from the coverage teams.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=252767

Application Deadline : 13 March 2024

Apprentice / Internship Program

Job Roles & Responsibilities:

Understand the overall concept and functionality aspect of the department

Perform administrative duties to support the smooth operations flows within the department, eg manage database and records
Co-ordinate and participate in bank activities and networking events
Shadow position within the department as part of “on the job training” for a variety of duties

Job Requirements:

College student, preferably with discipline of Business Administration or equivalent
Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint
Self-directed and able to work with less supervisor
Good communication skill
Keen to learn new knowledge and adaptive
Long-term relationship for 6 months and above preferable
Year 2 - Year 3 Student preferable

Working Schedules and Benefits:

Part-time basis
Hourly rate paid according to confirmed work schedules
Flexible work schedules could be discussed with concerned department
Medical Plan entitlement
Opportunity to move to full-time roles immediately after graduation

Opportunity Areas:

Commercial Banking
Wealth and Personal Banking
Digital Business Services
Human Resources
Finance

Application Channel

If you are interested to learn and explore yourself while working in a multinational based environment.

Please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=186397

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Preferential Banking Offers
Employee Education Benefits Program
Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Assistant Manager, Operations and Customer Service - HSBC Life, Macau

Principal responsibilities:

Assist manager in maintaining a smooth, effective and efficient daily operations of the department;
Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims;
Handle enquiries and provide services to customers at service counter and hotline;
Assist timely filing to regulators;
Ensure timely delivery of quality services by meeting departmental benchmarks;
Perform other duties periodically assigned by supervisors in order to meet operational and other requirements;
Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly.

Requirements:

University degree holder;
Minimum 5 years of working experience in financial institutions and customer service related areas;
Solid knowledge in insurance products;
Effective analytical and problem solving skills;
Excellent communications and interpersonal skills;
Fluent in English, Cantonese and Mandarin;
Computer-literacy;
Self-motivated and able to work independently.

Interested candidates, please apply directly via:

https://mycareer.hsbc.com/ExternalApply?pipelineId=223671

Wealth Planning Specialist – HSBC Life, Macau 滙豐人壽保險 - 理財策劃顧問

Job Roles & Responsibilities 主要職責：

Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled;
為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call;
透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer;
以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency;
管理客戶的保險組合，以確保最高的客戶滿意度和可持續性
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions;
觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned;
與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers;
與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案
Promoting and enhancing the brand and image of HSBC Life and the Bank
促進和提升滙豐人壽和銀行的品牌和形象
Ensure that the service delivered by various branches are being benchmarked and are of top quality.
確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications and Requirements:

University Degree Holder
大學學位持有人或同等學歷
Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred
持有有效保險中介人資格考試卷一、三和五
Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries
有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗
Knowledge in Life Insurance Products is preferred
對人壽保險產品有透徹的了解
Strong coaching skills and strong business acumen
敏銳的商業洞察力及有能力輔導團隊
Solid knowledge in driving and implementing business strategy
有能力幫助推動與實施企業戰略
Strong proficiency in Microsoft Office
熟悉Microsoft Office之操作如EXCEL、WORD等
Excellent Communications and Interpersonal Skills
工作主動，具有良好的溝通能力、創新思維，及團隊協作意識
Fluent in English, Cantonese and Mandarin
具流利的廣東話、普通話、英文語言能力
To be considered for this role, the relevant rights to work in Macau is required.
要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via 有意應徵者，請透過以下鏈結申請：

https://mycareer.hsbc.com/ExternalApply?pipelineId=182489

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Employee Education Benefits Program
Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

APPLY NOW

You’ll achieve more at HSBC.

$10k - 20k, $20k - 30k, $30k - 40k, Hotel 酒店業, $40k - 50k, Urgent Hiring 急聘職位, Gaming & Entertainment 博彩及娛樂, Design 設計, Marketing 市場行銷及傳播, GM 綜合管理, F-JSCM1, M07CJ

Macau Fisherman's Wharf 澳門漁人碼頭招聘

Esther Wu · March 19, 2025

Be Our Best Talent 卓越精英由此起

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, Admin 行政, M07BJ

LUSO INTERNATIONAL BANKING LTD. 澳門國際銀行招聘

Esther Wu · March 19, 2025

因應業務發展的需要，本行現誠聘下列職位：

資訊科技部 - 網絡安全相關崗位

崗位要求：

本科或以上學歷，電腦網路、電腦通信等相關專業
具5年（含）以上網路工程師或安全工程師從業經驗
熟悉常用網路通訊協定以、常見安全性漏洞、Web應用攻擊和防護手段
掌握電腦網路、資訊安全方面的相關知識
對網路架構、資訊安全系統應有深入的瞭解，具備網路架構及資訊安全系統規劃的能力
瞭解業界的主流資訊安全系統和解決方案如殺毒軟體、防火牆、資訊防洩漏、准入管控等
具備項目推動與落地能力；問題分析與解決能力
良好團隊溝通與協作能力

金融市場部 - 交易員

崗位要求：

碩士及以上學歷，經濟金融或理工類專業
具有3年及以上經濟研究/投資分析經歷，熟識固定收益研究框架和財務分析，能進行獨立深入的投研工作
邏輯性強思路清晰具有較強的資訊搜集處理能力洞察問題的能力和寫作能力
樂觀積極高度的責任心及團隊合作精神，良好的溝通協調能力

投資銀行部 - 結構化融資崗

崗位要求：

大學畢業或以上，碩士學歷優先 (經濟、金融相關專業)
對銀團貸款、併購融資、投貸聯動及財務顧問等投行業務有一定認識
3年以上銀行、券商等金融機構投行相關工作經驗優先
具備一定研究分析能力、文字表達能力及組織管理能力"

授信審批部 - 評審崗

崗位要求：

本科畢業或以上，主修會計、財務、金融或經濟相關專業；
具有較強的行業調研、分析、風險評估及報告撰寫能力；
具銀行前線業務崗位工作經驗優先考慮
性格外向、主動，良好的人際關係及溝通技巧；
具相關崗位實習經驗優先。

分行 - 客戶經理

崗位要求：

本科或以上學歷，主修金融、經濟或會計等相關專業
具相關崗位工作經驗優先
對市場營銷工作具濃厚興趣
性格積極主動、良好人際關係及溝通技巧
具較好抗壓能力

企業客戶部門 - 客戶經理

崗位要求：

本科或以上學歷，主修金融、經濟或會計等專業
具2年或以上處理工商貸款相關工作經驗
熟悉商業信貸分析及撰寫貸款建議書相關知識
性格積極主動、良好人際關係及溝通技巧
具較好抗壓能力

申請方式：

應徵者請準備︰本行職位申請表、個人履歷、身份證明文件、學歷、

成績單、工作證明、專業資格證書等資料，可選擇以下方式提交︰

電郵至本部郵箱︰hrdept@lusobank.com.mo
登入以下招聘連結︰https://recruit.lusobank.com.mo
掃瞄以下招聘二維碼︰

(所收集的個人資料僅作本行招聘用途。

如經電子郵件提交，申請人需清楚了解網絡傳遞資料存在的風險。)

收集個人資料聲明：

本行收集的應徵者資料將予保密，只用作評估應徵者是否適合擔任所申請的職位，以及在應徵者獲聘用時，用作計算初步的薪酬及福利。應徵者如不提供申請表的資料，可能會影響申請的處理效率及結果。如應徵者30日內沒有接到本行通知，則可認為本次應徵沒有成功。本行會保留暫未合適者的個人資料一年以作日後招聘之用。應徵者可以書面方式向本行提出申請，查閱及修改應徵資料內容。

$10k - 20k, $20k - 30k, $30k - 40k, Bank 銀行業, $40k - 50k, CS 客戶服務, M07BJ

OCBC Bank (Macau) Limited 澳門華僑銀行招聘

Guest User · March 19, 2025

多個部門職位招聘！

$10k - 20k, $20k - 30k, $30k - 40k, I-JSCM1, Bank 銀行業, M07AJ

MIC 澳門保險股份有限公司 / MPFM 澳門退休基金管理股份有限公司招聘

002 jscms · March 19, 2025

澳門保險股份有限公司 / 澳門退休基金管理股份有限公司
Macau Insurance Company Limited / Macau Pension Fund Management Company Limited

公司簡介：

Macau Insurance Company Limited and Macau Pension Fund Management Company Limited, subsidiaries of Dah Sing Financial Group, were established in Macau in 1984 and 2017 respectively. We are one of the largest insurance companies in Macau.

Know more about us: http://www.mic.com.mo/cn/index.php

Business Development

Assistant Manager

details

Information Technology

Manager / Officer
System Analyst
Web Project Programmer / Part-Time Programmer

details

Underwriting and Reinsurance

Senior Officer

details

Others

Administration Manager / Officer
Assistant Digital Marketing Manager
Finance Manager / Officer

details

Application:

The successful candidate will be offered a highly competitive remuneration package that includes double pay, performance bonus, leave and various fringe benefits. Please send your résumé including present and expected salary to:

Human Resources Department
Macau Insurance Company
Avenida da Praia Grande No. 594, Edificio BCM, 7/F, Macau

Fax: 8791 0423 or E-mail: career@mic.com.mo

(All information provided will be treated in strict confidence and used solely for recruitment purpose.)

$10k - 20k, $20k - 30k, $30k - 40k, Freelance 兼職, JSCMPT1, Retail 零售業, JSCM16R3, M06DJ

牛奶公司澳門招聘

002 jscms · March 19, 2025

全職 / 兼職 - 多個職缺

$10k - 20k, $20k - 30k, $30k - 40k, IT 資訊科技, M06CJ

BOARDWARE INFORMATION SYSTEM LIMITED 博維資訊系統有限公司招聘

Guest User · March 19, 2025

BoardWare Intelligence Technology Limited

Headquartered in Macau, BoardWare Intelligence Technology Limited (1204.HK) is the leading company in the Guangdong-Hong Kong-Macau Greater Bay Area IT solutions market. With over 10 years of operating history, it has been dedicated to providing reliable, end-to-end and high-quality enterprise IT solutions covering professional IT services and managed services, to customers which include globally renowned enterprises or bodies in TMT, gaming and hospitality and public sectors in Macau. According to Frost & Sullivan, in 2021, the Group ranked first in the IT solutions market in Macau in terms of revenue, with a market share of 25.8%. To date, it has business presence extended to the Guangdong-Hong Kong-Macao Greater Bay Area, with branches established in Hong Kong, Hengqin, Zhuhai and Guangzhou.

博維資訊系統有限公司

博維成立於2010年，是澳門首家及目前唯一登陸香港聯交所的科技類企業（1204.ＨＫ），於澳門、香港、橫琴、珠海及廣州已均設立分公司、子公司。博維一直為政府部門、公用機構、銀行、學校、大型綜合渡假村及各大企業客戶，提供專業可靠的各類型資訊科技設備、解決方案及服務。根據弗若斯特沙利文資料，2021年集團收益在澳門IT解決方案市場排名第一，市場份額高居25.8%。近年亦多方向發展至包括網安服務、應用開發及腦機交互技術研發在內的創新領域。集團現時擁有超過280名員工，其中技術人才佔比超過75%，經過13年的努力，博維已經成為人才超卓，成就非凡的跨灣區高科技企業。

Administration Department

Sales Administration Assistant

Job Description:

Supporting Sales Operations.
Responsible for data entry.
Handle customers' enquiries and follow-up.
Handle and answer incoming phone calls.

Requirements:

High school graduated or above.
1-2 years’ relevant working experience.
Good command of spoken & written Chinese and English.

Application Development Department

Business Analyst

Job Description:

Discover, Evaluate, Analyze business requirements, and business workflow.
Perform feasibility study and gap analysis.
Pitch suitable solutions addressing customers’ needs.
Collaborate with the key users, developers and technical teams throughout the project implementation to ensure a smooth transition.
Coordinate with project manager for project assignments, schedules and oversee overall project progress.
Provide accurate project completion schedule.
Prepare workshops and skill transfer to customers.
Prepare documentation for solution/technical related aspects.

Requirements:

Bachelor degree holder in Computing, Information System, ICT, Business or related disciplines.
Minimum 2 years software development project experience and experience in software application development / ERP / SaaS / Cloud related disciplines will be an advantage.
Experience in business management will be an advantage.
Excellent analytical mind, business thinking, and problem solving skills.
Good negotiation, interpersonal and presentation skills.
Good command of both spoken and written Chinese and English.

Full Stack Developer

Job Description:

Provide full stack development skill for digital transformation projects or products development, including AI, low code and automation centric solution.
Acquire a thorough understanding of business workflows and provide constructive IT solutions to business users across all relevant platforms and tools.
Stay up-to-date on emerging technologies and apply them into operations and activities.

Requirements:

Bachelor's Degree in computer science, information systems or equivalent.
Sound experience with RPA tools, low-code development platforms (LCDP), SDLC. Experience in agile development progress is a plus.
Good understanding of either one of the below JavaScript libraries and frameworks, such as AngularJS, ReactJS, VueJS, etc.
Good understanding of either one of the backend development language, such as Python, Java.
Understanding of the entire web development process (design, development, and deployment).
Fluent in spoken and written English and Chinese.

BWZ Department

Product Development Expert (Security)

Job Description:

Test and evaluate new technology.
Analyze customer requirements and provide objective solution/service on the use of IT security requirements.
Gather feedback from end users to continue to improve solution/service.
Design, analyze and implement efficient IT security systems and collaborate sales kit of solution/service.

Qualifications:

MBA in Information Systems, preferred.
Proficient with Linux, Windows and MacOS.
Experienced with penetration testing and techniques.
Experienced in installing security software and documenting security issues.
3+ years of experience in information security.

數字營運服務部

創意主任

工作職責：

參與公司各類商業活動的多媒體設計創意構思、拍攝、影片編輯制作及撰寫宣傳文案。
與內部團隊有效合作，熟練地使用設計軟體來製作視覺效果，確保設計意念實體化地傳達。
協調內部及外部融洽溝通，確保多個項目在限期內如期完成。
組織公司商業活動的前、中及後期的籌備及執行。
履行上司指派的任務。

職位要求：

設計／多媒體／廣告等相關專業的學士學位。
熟悉設計軟體及制片軟體的應用，如 Photoshop, Illustrator, InDesign 等。
至少1年工作經驗於相關領域。
注重細節，具有獨立工作的能力。
能接受外勤及出差的工作。

Professional Service Department

Project Manager

Job Description:

Monitor and coordinate with engineers and sub-contractors in developing IT infrastructure design, preparing documents and report
Monitor and supervise the sub-contractors in completing their assignment
Manage performance of vendors and sub-contractors
Develop comprehensive and detailed project plan to monitor and track project progress, ensure all projects are delivered on-time.
Manage IT infrastructure projects including IP network, IP telephony, End-User Computer, Server, Storage, Security, etc.
Perform project management functions including scope management, resource and schedule management, risks and issues management, quality management, change control, etc.
Manage stakeholder relationship and work with client management level, vendors, sub-contractor and Boardware Service Team
Report project status effectively to client management and Boardware Management
Report and escalate to management as needed
Perform other related duties as assigned

Requirement:

Bachelor degree in Information Technology, Business or related discipline
Minimum 1 year experience in IT
Knowledge and working experience in IT, especially in System Integrator industry
Ability to manage and complete multiple projects according to priorities and deadlines
Good command of both written and spoken English, Cantonese. Mandarin is an advantage.

Professional Service Team – Network Engineer

Job Description:

IT project implementation and documentation.
Network / Security / Cloud solution.

Requirement:

At least 1-year post-sales support experience and hands-on experience on Network / Security, cloud, solutions.
Knowledge of the Network Switching & Routing: OSPF, BGP,HSRP/VRRP, VPN, MPLS and QoS etc is required.
Holder of HCIA, HCIP, HCIE certification or equivalent.
Experience in Network - Huawei/H3C, Firewall – Hillstone / Huawei / H3C / Sangfor is an advantage.

Professional Service Team - System Engineer

Job Description:

IT project implementation and documentation.
Server / virtualization / OS / storage / Cloud solution.

Requirement:

At least 2-year post-sales support experience and hands-on experience on Server / OS, virtualization/cloud, SAN storage solutions.
Experience with enterprise virtualization platform such as VMware, Hyper- V is preferable.
SAN storage (e.g., Dell EMC / Huawei) and Server (Dell, H3C, HPE) experience would be advantage.
Experience in Microsoft 365, Microsoft Azure, Amazon Web Service (AWS) is an advantage.

Maintenance & Ongoing Support Team - Network Engineer

Job Description:

Perform network maintenance and upgrades including service packs, patches, hot fixes and security configurations.
Configuration of infrastructure solution, including but not limited to, routing and switching, voice, firewall.
On-duty support.

Requirement:

Good knowledge on Ethernet/TCP/IP/IP routing protocol / LAN switching /
Network security.
HCIA / CCNA Level or above.

Maintenance & Ongoing Support Team - System Engineer

Job Description:

Perform maintenance and system upgrades including service packs,

patches, hot fixes and security configurations.
Configuration of infrastructure solution, including but not limited to Microsoft enterprise administration, Backup, virtualization & storage.
On-duty support.

Requirement:

Good knowledge on Microsoft AD, Exchange / VMware / Backup Software.
HCIA / CCNA Level or above.

Sales Department

Account Manager

Job Description:

Maintain relationships with prospects, recommending IT solutions to fit their needs.
Identify new products by remaining current on industry trends, market activities.
Market / Domain knowledge (Application / Software / ELV / IT).

Requirement:

University graduated or above.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Proficient in speaking and writing in English and Cantonese; knowledge of Mandarin is an advantage.

Human Resources Office Contact

Telephone: +853 2822 9801

Email: hr@boardware.com

WeChat: BoardWare_HR

$10k - 20k, $20k - 30k, $30k - 40k, GM 綜合管理, Marketing 市場行銷及傳播, M06BJ

凱瓏文化旅遊及發展有限公司澳門招聘

jobscall Team · March 19, 2025

www.kctmacao.net

凱瓏文化旅遊發展有限公司成立於2018年。本公司以旅遊與文化管理為主，至今本公司業務已跨入不同界別的活動策劃、如文化創意、智能科技應用、展覽策劃、數字策展、新媒體應用、網站開發、媒體推廣、景區策劃、旅遊主題設計、新聞媒體協調、出版、公關協調、媒體宣傳、AR 微信小程序生態構建、光影製作 (訂製化設計) 等多面向的發展領域，秉持專業、速度、與服務熱忱為經營理念，並致力於人才與工作的結合，務求以給予最完善，方面及快捷的服務目標。

為配合特區政府開展澳門深度遊的發展，本公司致力開發旅遊體驗提升的項目，並期望能結合現有的旅遊產目項目，以促進並開發具商業價值的文化旅遊產品為主的企業發展。

KCT Cultural Tourism Development Company Ltd. was established in 2018, with a primary focus on tourism and cultural management. To date, our business has expanded into multiple development areas including cultural creativity, smart technology applications, exhibition planning, digital content curation, new media applications, website development, media promotion, scenic area planning, tourism theme design, media coordination, marketing & promotion, PR coordination, media publicity, AR WeChat Mini Program ecosystem construction, and customized light productions and installations. We adhere to a business philosophy centered on professionalism, efficiency, and enthusiastic service. Committed to integrating talent with work, we strive to provide complete, convenient, and efficient services.

Project Coordinator 項目協調員（全職）

工作地點：澳門

學歷要求：相關本科學歷（媒體、市場營銷、項目管理、傳播、中文專業或英文專業等）

工作經驗：具有1-2年以上相關工作經驗者優先考慮；若同時具備 AI / PSD 操作或中英文撰寫能力者優先

職責：

協調內外部資源，確保項目在預定範圍、時間表和預算內進行。
分析項目進展，必要時調整範圍或時間表，以達到最佳效果。
根據團隊成員的個人能力和特長，分配角色和任務。
管理社交媒體帳戶及撰寫文案。
獨立管理和執行項目；
對活動策劃製作和娛樂行業充滿熱情；
能夠承受工作壓力；
能夠接受假日工作的安排。

Project Manager 項目經理（全職）

工作地點：澳門

學歷要求：相關本科學歷（媒體、市場營銷、項目管理、傳播、中文專業或英文專業等）

工作經驗：具有4年以上相關工作經驗者優先考慮

職責：

負責規劃、執行並成功完成項目，確保在規定的時間和預算內完成。
發展並協調與第三方資源的合作關係，包括供應商和合作方等。
分配和監督資源以確保項目效率並最大化成果。
向相應的管理渠道報告項目成果和/或風險，並根據項目工作計劃在必要時升級問題。
此角色要求強烈的領導才能、卓越的溝通技巧，以及管理跨部門複雜項目的能力。
獨立管理和執行項目；
對活動策劃製作和娛樂行業充滿熱情；
能夠承受工作壓力；
能夠接受假日工作的安排；
具備良好中文及英文會話及撰寫能力；
具備領導團隊的能力。

公司福利：

提供具競爭力的薪酬範圍
良好的職業發展機會

申請方式：

以上職位需持有澳門居民身分證，有意者可將履歷電郵至：kctmacao.projects@gmail.com

$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, HR 人力資源, Investment 投資, Marketing 市場行銷及傳播, M07AJ

中國人壽保險（海外）股份有限公司澳門招聘

jobscall Team · March 19, 2025

人力資源管理崗

職責：

負責人力資源發展規劃、人力資源制度建設、人員招聘、績效考核、員工管理等方面工作。

要求：

大學本科或以上學歷；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

項目管理崗

職責：

負責電子化項目管理、營運流程優化和系統測試等方面工作。

要求：

大學本科或以上學歷，資訊科技相關專業優先；
具有壽險、退休金、營運管理等工作經驗優先；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

財務管理崗

職責：

負責公司財務管理、風險管理、資本管理、經營分析、收支管理、稅務審計等方面工作。

要求：

大學本科或以上學歷，金融、財務、會計等相關專業優先；
具有四大會計師事務所工作經驗優先；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

客戶服務崗

職責﹕

負責部門客戶服務方面的工作，主要包括客戶服務、保全批改、收付費等運營工作。

要求：

大學本科或以上學歷；
具有保險或金融機構工作經驗優先；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

承保管理崗

職責：

負責建立完善承保管理工作制度及操作規範，投保資料審核、出單，提供承保諮詢及相關服務。

要求：

大學本科或以上學歷；
具有壽險公司相關工作經驗優先；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

核保經理 / 主任

職責：

負責處理新單/保全/理賠與核保相關的工作，管理監督核保流程，編寫核保相關手冊指引。

要求﹕

大學本科或以上學歷，醫學相關學歷優先；
三年以上壽險公司理賠工作經驗；
英文程度良好；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

理賠經理/主任

職責：

負責處理客戶理賠相關工作，管理監督理賠流程，編寫理賠相關手冊指引。

要求：

大學本科或以上學歷，醫學相關學歷優先；
三年以上壽險公司理賠工作經驗；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

投訴專員

職責：

負責跟進處理投訴個案，撰寫調查報告、分析報告等文件，編寫投訴相關手冊指引。

要求：

大學本科或以上學歷，法律、中文相關學歷優先；
三年以上壽險公司客戶服務工作經驗；
英文程度良好；
具有較強的文字書寫能力，思維邏輯清晰；
具有良好的溝通協調能力，有強烈的責任心及良好的職業操守；
具有較強的團隊合作精神，能承受較大的工作壓力。

申請方式：

應徵者請將個人履歷電郵至 stacyleung@chinalife.com.hk 或致電 (853) 8590 0116 查詢。

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Beauty 美容, M06BJ

MISS BEAUTY GROUP 澳門招聘

jobscall Team · March 19, 2025

MISS BEAUTY GROUP - 超過 12 年的專業經驗，以「熱誠和專業為每一位客人定制真正有效的變美方案」為宗旨，保證安全、衛生可靠，讓每位客人感受到安心及放心，關心客人需求的同時，注重培育員工成才，專注團隊發展，重視每位員工成就感及滿足感。

因業務擴充發展,只要你有熱誠, 喜歡不斷進步, 喜歡正能量，對自己有要求，我們誠意邀請您加入我們團隊！

工作地點：澳門區

工作時間：12:00 - 20:30

工作待遇及福利：面議

1. 美容顧問 / 醫美顧問

薪金：MOP 10,000 - MOP 50,000

根據客人皮膚需求，推薦適合的護膚產品及美容療程
為顧客提供專業意見並解答疑問
負責店鋪日常運作，維持店面整潔
待客熱誠有禮、良好笑容、品格正直

要求：

高中畢業或具有護膚專業的同等學歷
1 年或以上相關工作經驗
良好溝通技巧及團隊精神
能操流利廣東話,懂英語及普通話者優先考慮
歡迎應屆畢業生

2. 資深美容顧問/資深醫美顧問

負責店鋪日常運作，維持店面整潔
留意店鋪存貨，確保有足夠庫存
根據客人皮膚需求，推薦適合的護膚產品及美容療程
為顧客提供專業意見並解答疑問
具有良好溝通、對答和分析能力
獨立，成熟，負責，積極主動

要求：

高中畢業或具有護膚專業的同等學歷
2年或以上相關工作經驗
能操流利廣東話,懂英語及普通話者
具備相關美容服務或產品銷售經驗者優先考慮

3. 剪輯師

要求：

粵語流利，用心剪輯，有網感，有相關工作經驗優先
申請此職位請連同作品一同遞交以作參考

剪輯內容：

護膚、保養、常見Q&A、創業、上班vlog
剪輯15s~1分鐘影片

4. 美容師/資深美容師

為客人提供專業美容療程服務
細心了解客戶情況
熟悉皮膚結構、醫療美容專業知識
為客人提供專業的面部與身體護理美容療程
跟進客人療程記錄和效果，保持良好的客戶關係
有責任心、熱誠有禮、良好笑容

要求：

2年以上相關工作經驗
持專業美容文憑或ITEC證書優先
良好溝通技巧、服務熱誠及團隊精神
能操流利廣東話,懂英語及普通話者優先考慮

5. 光學治療師

懂得操作相關光學美容護理及激光儀器
熟悉皮膚結構、醫療美容專業知識
為客人提供專業的面部與身體護理療程
跟進客人療程記錄和效果，保持良好的客戶關係
有責任心、熱誠有禮、良好笑容

要求：

2年以上相關工作經驗及相關證書
持專業美容文憑或ITEC證書優先考慮
良好溝通技巧、服務熱誠及團隊精神
能操流利廣東話,懂英語及普通話者優先考慮

6. 美容培訓導師

能夠提供專業的美容護理知識
協助同事解答美容知識疑問
對相關行業有豐富認識
較強大的溝通和傾聽能力

要求：

3年以上相關工作經驗及相關培訓證書
持專業美容文憑或ITEC證書優先考慮
良好溝通技巧、服務熱誠及團隊精神
積極主動及渴望學習，對自己有要求
能操流利廣東話,懂英語及普通話者優先考慮

7. 美甲美睫師

懂得睫毛單根/開花嫁接
對美麗事物有熱枕
有禮貌、真誠、以客戶為中心

要求：

有相關工作經驗
良好溝通技巧、服務熱誠及團隊精神
申請職位時需附上作品圖參考

8. 社交媒體管理

薪金：MOP 13,000 - MOP 20,000

負責社交媒體帳戶日常管理，包括文章撰寫、圖片設計、視頻製作、策劃、執行媒體活動等 ( 包括但不限於 YouTube 、 Facebook 、微信、小紅書，抖音、Instagram等）
定期對運營內容、數據進行分析，並提供報告及優化方案
設計文案,策劃市場推廣方案
協助廣告、網站設計和品牌推廣等
通過不同宣傳途徑來推動公司活動
拍攝及製作短片或設計海報，將內容推廣到社交媒體

要求：

1年或以上相關工作經驗
懂得拍攝及影片剪接 (PS, AI, Premiere/Final Cut Pro)
熟悉社交媒體運作 (FB、Wechat、小紅書、IG)
設計宣傳帖文及海報 (Canva、Photoshop、AI)
熟悉社交媒體、港澳及內地網絡文化，善於與用戶交流﹔
對新事物有學習熱情、對社會事件有洞察能力﹔
具備圖片製作與視頻製作能力優先；
良好溝通技巧、獨立工作能力及團隊精神
申請此職位請連同作品一同遞交以作參考

9. 前台接待員

薪金：MOP 10,000 - MOP 18,000

負責日常運作，如預約、登記及處理查詢
接待、登記客人到店
安排時間，編定先後次序
將有關資料文件歸檔
處理日常客戶服務及一般電腦文書工作
熱誠有禮、良好笑容

要求：

具相關工作經驗優先
良好電腦操作和分析力
良好溝通技巧、服務熱誠及團隊精神
操流利廣東話,懂英語及普通話者優先考慮
歡迎應屆畢業生

員工可享有完善福利包括：

國際級導師在職有薪培訓
包薪培訓3個月
佣金制度、出勤獎金
有薪年假10天及例休假
生日假一日, 新年假四日
專業培訓、進修資助
完善晉升制度
皮膚醫美津貼及醫療福利
員工及親友療程及產品優惠、生日及節日禮物等

申請方式：

請將個人履歷、應徵職位、近照、要求待遇及聯絡資料，電郵至：info@missmakeupbeauty.com，請註明申請職位，合則約見。

*所有收集的個人資料將僅用於招聘及甄選用途。

$10k - 20k, $20k - 30k, $30k - 40k, Retail 零售業, JSCM16R1, M06DJ

GUCCI 古馳澳門有限公司招聘

Guest User · March 19, 2025

1. Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned

Qualifications

Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor

Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Hotel 酒店業, F-JSCM1, M07CJ

REGENCY ART HOTEL 麗景灣藝術酒店澳門招聘

Guest User · March 19, 2025

麗景灣藝術酒店位於氹仔優越臨海地段，為澳門別具風格的五星級藝術酒店，結合時尚、藝術及度假元素。我們提供完善的僱員福利配套，良好的事業發展機會及多元化的培訓計劃，誠邀有志投身酒店行業的您加入我們的團隊，發揮潛能並成就理想事業。

網址： http://www.regencyarthotel.com.mo/

Accounts 會計部

Accounts Clerk 會計部文員

Food & Beverage 餐飲部

Food & Beverage Director 餐飲部總監
Restaurants & Bar Manager 餐廳及酒吧經理
Restaurant Assistant Manager 餐廳副經理
Restaurant Supervisor 餐廳主管
Senior Captain 高級餐廳領班
Captain 部長
Assistant Captain 副部長
Waiter/Waitress 餐飲服務員
Head Chef廚師主管
Commis 1 中餐廚師
Commis 2 中餐廚師
Commis 3 中餐廚師
Western Chef 西餐廚師 - 東南亞廚
Dim Sum Chef 點心廚師
Steward 管事員
Clerk 文員

Front Office 前堂部

Front Office Manager 前堂部經理
Supervisor 主管
Receptionist 接待員
Driver 司機
Bellboy 行李生

Reservations 訂房部

Clerk 文員

Housekeeping 管家部

Housekeeping Supervisor 管家部主任
Attendants 服務員
Seamstress 縫紉員
Public Area Cleaner 公共地方清潔員

Engineering 工程部

Technician 技術員 ( 木工，油漆工，水電工，燒焊工)

Laundry 洗衣房

Attendant 服務員

您可以通過以下渠道申請職位：

電郵：hr@regencyarthotel.com.mo
郵寄：Human Resources Department, 2 Estrada Almirante Marques Esparteiro, Taipa, Macau
招聘熱線：853 8899 6998

有意應徵者請攜帶個人履歷、學歷證明、資歷證明、個人身份證明文件正、副本及近照，於辦公時間內親臨麗景灣藝術酒店人力資源部面談。

所收集之個人資料將絶對保密並僅作招聘用途。

$10k - 20k, $20k - 30k, $30k - 40k, Hotel 酒店業, JSCMPT1, Freelance 兼職, GM 綜合管理, Gaming & Entertainment 博彩及娛樂, Marketing 市場行銷及傳播, CS 客戶服務, HR 人力資源, F-JSCM1, M07AJ

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

jobscall Team · March 19, 2025

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

Sales Executive 銷售主任

Responsibilities:

With Sales Manager plan sales strategy and implement tactics to achieve budget.
Establish new business and maintain existing business accounts through the preparation and execution of action plans.
Entertain prospects and existing key accounts with the view to sustain business and generate further sales.
Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.
Achieve monthly budget goals and new business targets.

Requirements:

Minimum of 2 years Sales management experience
A strong understanding of overall hotel business
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
Strong oral and written communication skills

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Manager 餐廳經理

Responsibilities:

To have complete knowledge on the food / beverage / service available / preparation methods and time in section appointed.
Maintains consistency in quality of food and beverage / service / cleanliness of sections appointed.
Ensures effective communication within section appointed and with other divisions.
Recommends improvements in all aspects of their appointed sections as appropriate.
Reviews and understands guest feedback / outlet log books on operational issues / P&L statement in order to implement measures for improvement in food / beverage / service and identify training required.
Co-ordinate with the Chef in section appointed on planning of promotions / menu planning / staff training.
To monitor all costs and recommend/institute measures to control them

Requirements:

Min 5-year experience in hotel F&B operation in similar capacity, preferably with international hotel chain
Associate degree or above
Experienced in all aspects of restaurants service
Excellent leader and trainer with solid motivational and teamwork skills
Attention to detail and strong interpersonal skills to deal with diverse talent

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Agent 禮賓員

Responsibilities:

Directs guests and visitors to any of the Hotel’s facilities.
To keep the cleanliness of the Concierge counter, equipment and storage, and responsible for the maintenance of all Concierge equipment.
Remains observant and responds to each guest who approaches the reception/Front Desk.
Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.
Provide for all guests with luggage storage. Ensuring the proper handling, storage, security procedures are followed.
Opens and closes car doors for guests whenever the opportunity arises. Loads and unloads guest’s luggage for arriving and departing guests.

Requirements:

Diploma or Degree preferably in hospitality or related field
Relevant experience in a similar position in a renown international hotel brand
Excellent oral and written skills in Mandarin and English
Excellent interpersonal & communication skills
Service oriented with an eye for details
Good presentation, influencing skills
Adaptable and flexible and able to embrace and respond to change effectively
Must be physically fit in order to lift and move luggage

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Digital Graphic Designer (Ref : CCMSDGD)

Job Highlights:

Branding, graphic design and multimedia promotion
Proficiency in Adoebe Creative Series
Develop and supervise a full range of creative material deliverables
Strong artistic sense with 5+ years’ relevant experience and willing to work over-time

Responsibilities:

Responsible for the creation of marketing communications materials, including key visual design, digital marketing materials, social media materials, graphic and logo design, photo shooting & retouching and multi-media/video materials
Carry out all design work idea and execute from the conceptual phase to the finished creative materials deliverables
Ensure the design is in line with company’s branding, products/services and target market
Create high-impact marketing materials to attract market audiences
Collaborate with other internal teams to provide constructive promotion advice and lead the design team to fulfill the project progress
Support and well-execute photo shooting to meet the design request for the end-user parties
Must be a team player and willing to work overtime, self-initiative & motivated, strong sense of responsibility and able to work under pressure to support any urgent/event task if requires

Requirements:

Degree holder in Graphic Design, Multi-Media, Visual Art or other related disciplines
5-8 years’ relevant experience, with Agency background is a plus
Candidate with less experience would be considered as Digital Graphic Designer
Proficient in Adobe Creative Series – Photoshop, Illustrator, InDesign, Premier Pro, After Effects etc. on MAC
Knowledge of other 3D animation software, motion graphics and hands-on multi-media production (video editing, production and animation) would be definitely a bonus
Drawing and illustration skill is preferable
Creative with passion, artistic sense and willing to work under pressure and tight schedule
Good sense of photography
Good team player who can also work independently, with dynamic, proactive personalities and carry can-do attitude
Immediate availability is preferred

Interested parties please send your CV with expected salary to jobs@ponte16.com.mo

Executive (Club Millesime) Floor Manager 行政樓層經理(5 days work)

Responsibilities:

Manages all operational tasks as well as their respective delegation and follow-up.
Provide exceptional concierge information to guests about local and area attractions, restaurants, theatres, special events and other available services. Information will be clear, concise and accurate.
Conducts daily walk-through to ensure LQA standards are implemented and delivered to every guest.
Personal involvement in the arrival, rooming, and departure of key/VIP guests.
Ensures that all Executive Floor Standard Operating Policies and Procedures are adhered. Monitor maintenance and development of the physical Executive Floor product.

Requirements:

Diploma or Degree preferably in hospitality or related field
Minimum three (3) years relevant experience in a similar position in a renown international hotel brand
PMS and Office software knowledge
Excellent oral and written skills in Mandarin and English
Excellent experience in both Front Office and Food & Beverage operations
How to manage guest experience, understands and can use reporting RPS, etc.

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Revenue Manager 收益經理 (5 days work)

Responsibilities:

Responsible for maximizing yield for all room reservations, ensuring up selling during demand periods and conversion over need periods.
Responsible for all relative Revenue, forecast and competitor set analyze reports.
Devise and recommend pricing strategies maximizing revenue from a rate and occupancy perspective.
Oversee reservation team.

Requirements:

Excellent computer and analytical skills.
Able to interpret financial/market data in a concise way and produce optimal pricing strategies for all segments.
Confident and able to make prompt decisions timely.
Good communication and coordination skills.
Knowledge of the revenue system IDEAS will be an advantage.

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Stella.chong@sofitel.com

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Reservation Agent 預訂文員 (5 days work)

Responsibilities:

Sell the AccorHotels products and services using up-selling and suggestive selling techniques.
Promote the Hotel’s products and services.
Prepare and execute action plans which increase reservation sales and associated business.
Record and process reservations made by phone/fax/email.

Requirements:

Problem solving, reasoning, motivating, organizational and training abilities
Possess the language and write skills, and type and operate the computer skillfully

Application:

Interested parties are welcomed to:

- Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant./ Marketing & Communications Manager 市場傳訊副經理/經理 (5 days work)

Responsibilities:

Assist to drive group online branding, social media initiatives and digital related promotions;
Manage web and mobile e-commerce site operation, eDMs, interactive designs and content management;
Ensure all digital marketing and e-commerce initiatives reflect brand positioning;
Manage hotel Social Media channels to promote hotel.
Basic Photoshop or other online design software knowledge.
Enhance awareness and guests engagement through all possible channels and resources, to reach the business oriented result for F&B / Spa / Fitness.
Skilled in the photo and short video shooting and editing will be preferred.

Requirements:

University graduate in e-Commerce, Marketing or related principle;
Minimum 2 years’ e-Commerce or social media marketing experience, candidate from luxury, hospitality sector or digital agency is preferred;
Excellent communication skills in spoken English, Chinese and Cantonese;
Excellent English and Chinese writing;
Creative with strategic mind, dynamic, passionate in branding and digital;
Good computer knowledge and internet skills;
Less experience will be considered as E-Commerce Officer.

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./Technician 資深/工程技工(5天工作)

Responsibilities:

To execute all works assigned in accordance with the guideline and policies and procedures, especially in relation to fire and life safety.
Be familiar with all the mechanical systems, its operating requirement and characteristics, so as to operate in strict compliance with requirement.
To attend to guest request and complaints promptly and efficiently to avoid inconvenience or discomfort.
To practice and make recommendations to engineer on energy conservation improvement.
To perform all other duties as may be assigned by DIR of ENG， Asst. DIR of ENG
To inspect all mechanical systems and make operation status records as per inspection list To correct and report operation deficiency, unusual events and safety hazards conditions to engineer To feedback and make recommendations to engineer for needs of system and plants modification, upgrading, methods of operation or repairs, etc. that could improve efficiency and productivity.
To maintain tools and equipment properly and keep the workplace cleans and tidy.

Requirements:

Good knowledge and hand on skills of mechanical system operation, repair and maintenance
Knowledge and skill of repair and maintenance of laundry plant, kitchen equipment, pump, etc.
Knowledge of water treatment testing / analysis
Good knowledge of steam and town gas
Technical vocational institute training in general mechanical repairs & maintenance
Min2-3 years working experience in mechanical system preferably with hospitality industry
Skill of lathe machine, shearing machine operation
Skill of diesel oil generator maintenance
Skill of electrical & gas welding will
Skill of pipe work installation
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally
Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Marketing & Communications Officer 市場傳訊主任 (5 days work)

Responsibilities:

The Marketing Communications Officer assists in drawing up the Marketing & PR action, advertising and media plan in conjunction with Marketing Communications Manager.
Handles hotel printed and e-version collaterals and hotel’s monthly newsletter in conjunction with Marketing Communications Manager and Graphic Designer.
Responsible for distribution of press releases to both local and regional magazines and newspapers.
Revises and updates the press kit both in English and Chinese, as well as translates between Chinese and English for all marketing materials.
To arrange and attend internal and external social events, press conference, press interviews when required, as well as closely coordinates social cultural events and entertains media in conjunction with Marketing Communications Manager.

Requirements:

Knowledge and experience in Internet and other major computer programs.
Knowledge in e-commerce, mass communication, creative graphic design, innovative copy writing, and editing.
Knowledge of local & international market.
University Degree in related subjects preferred.
Excellent written and spoken Mandarin & English are a must.
Good computer skills with minimum requirement in use of Microsoft Windows and Microsoft Office, Internet and other popular software.
Good interpersonal & communication skills.
Ability to work independently and under pressure

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Property Manager (Ref : SPROPMGR)

Job Description:

Assistant to Director of Property Management to manage all aspects of assigned properties
Participates as an active and contributing member of the Management Group and other sub-groups as appropriate
Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals
Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:
Accounting on budgeting, monthly and annual reporting, reforecasts, etc.
Risk Management on insurance, crisis preparedness and avoidance
Legal Department on government regulation and legal matters at the property level
Human Resources on employment related issues
Procurement on project management and contractor performance to ensure all projects are completed timely and accurately
Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations
Providing leadership, training, coaching and guidance to the teams
Perform any ad-hoc duty as assigned

Requirement:

Degree holder in Property / Housing / Real Estate Management or equivalent
At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops
Customer-oriented, with excellent interpersonal and communication skill
Proven leadership and management skills in dealing with complex projects and personnel situations.
Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Application:

Interested parties please fill up the job application with expected salary to

jobs@ponte16.com.mo

Beauty Therapist 美容師 (5 days work)

Responsibilities:

Performs all massage, body treatments, and aesthetic services as certified or trained to do so.
Ensures individualized guest service through acknowledging and responding to needs and expectations.
Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment.
Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order.
Maintains proper supplies of professional products, towels, and other supplies in treatment rooms.
Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities.
Ensures proper stocking of all spa amenities, toiletries, and linen items.
Assists members and guests with the use of sauna, steam, experience shower, etcetera.
Handles guest complaints and solves problems to the degree possible.
Works with related hotel departments to ensure efficiency in meeting guest needs.
Contributes to the team environment by assisting spa colleagues in all areas.
Follow all safety and sanitation policies.

Requirements:

Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
Proficient in Mandarin (verbal and written) with a second or third language is an asset
Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended
Diploma or degree in hospitality or related field is an asset
Must be flexible in terms of working hours, and able to work with little or no supervision
Immaculate presentation and grooming
Macau residents have advantages.

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Supervisor 禮賓部主管 (5 days work)

Responsibilities:

Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.
Lead to ensure LQA standards are implemented and delivered to every guest.
Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.
Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.
Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.
Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.
Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

Diploma or Degree preferably in hospitality or related field
Minimum one (1) years relevant experience in a similar position in a renown international hotel brand
Good oral and written skills in Mandarin and English
Familiar with LCAH processes or other loyalty program
Strong organizational & leadership skills
Excellent interpersonal & communication skills
Service oriented with an eye for details
Confidently able to resolve problems and make decisions
Good presentation, influencing skills
Adaptable and flexible and able to embrace and respond to change effectively
Effective management style, hands-on and approachable.
Must be physically fit in order to lift and move luggage
Macau residents have advantages.

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./VIP Club Agent (資深/索菲特行政樓層接待員)
(5 days work)

Responsibilities:

Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Registers and rooms all arrivals according to established procedures.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

2 year experience in guest / customer service, or an equivalent working experience.
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.
Proficient in the use of Front Office OPERA System.
F&B operation experience is an advantage.
Macau residents have advantages.

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

FO Supervisor 前堂主管 (5 days work)

Responsibilities:

Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests.
Ensure LQA standards are implemented and delivered to every guest.
Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity.
Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible.
Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy.
Be fully competent in all reception and cashier duties, and cover all shifts if required.
Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication.
Follow up on cancellations and no shows and late charge when appropriate.
Liaise with Concierge to ensure swift baggage dispatch and collection.
The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager.

Requirements:

Diploma or Degree preferably in hospitality or related field
Minimum one (1) year relevant experience in a similar position in a renown international hotel brand
PMS and Office software knowledge
Excellent oral and written skills in Mandarin and English
Analytical skills a must combined with creativity and initiative
Excellent interpersonal & communication skills
Service oriented with an eye for details
Confidently able to resolve problems and make decisions
Adaptable and flexible and able to embrace and respond to change effectively

Floor Supervisor 樓層督導員 (5 days work)

Responsibilities:

Patrol and be responsible for public area and inspect ensure hotel area cleanliness up to the standard set up by the hotel. And ensuring maximum guest satisfaction and adhering to standard required by our hotel.
To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.
To respond to paging and follow up where cleaning is needed.
Arrange to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.

Requirements:

Experience in HSKP for 2 years will be preferred have Housekeeping PA management working experience
Familiarity Housekeeping chemicals and cleaning SOP
Interpersonal skills to deal with talent issues
Skill to communicate and coordinate
Good logic and operational capability
Skill to office software

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Engineering Supervisor 工程主管 (5天工作)

Responsibilities:

Report the regular work to Assistant Director of Engineering and Duty Engineer.
To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance train talent within department.
To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.
Treat complaints of harassment and discrimination promptly and confidentially.
Treat customers and colleagues from all cultural groups with respect and sensitivity.
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

Full understanding and knowledge of engineering operation in hotel
Good coordination ability of organization
Practical experience in the field of M & E system pertaining to hotel operation
Diploma in either Mechanical or Electrical engineering or equivalent
Min 5 years of operation experience in hotel in similar capacity, preferably from international hotel chain
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally Fluent in English is encourage/required (depending on guest contact level)
Some industrial experience is desirable
Sound judgment, and strong decision-making, problem-solving and follow up skills

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Executive Floor (Club Millesime) Supervisor 行政樓層主管(5 days work)

Responsibilities:

To assist Club Millesime Manager to manage for all activities at the Club Millesime, lead the shift to complete the tasks.
Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Be good knowledgeable with brand standard and implement it.
To implement the department’s SOP, P&P, rules and regulations, to ensure that standards are in accordance with the operations manual.
Maintains a steady flow of communication to Club Millesime Manager and other section supervisors.
Make recommendations to management on equipment, work methods, supplies and decorations.
Prepare and check various daily and monthly records and reports, and other reports as required.
Supervises and guides Club Millesime Agent to ensure that hotel’s policies and procedure are adhered to.
To assist manger to supervises Club Millesime operation and workflow to maximize guests’ satisfaction.
To ensure all Club Millesime Agent adhere to the Hotel rules and regulation.
To supervise and delegate duties to all Club Millesime Agent within the section and to prepare their work schedules as required.
Observe associate’s performance and give the feedback or direct correctly, report their performance to the manager impersonality.

Requirements:

Diploma or Degree preferably in hospitality or related field
Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand
PMS and Office software knowledge
Excellent oral and written skills in Mandarin and English
Excellent experience in both Front Office and Food & Beverage operations
Familiar with LCAH processes or other loyalty programmer

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Food & Beverage Server餐飲服務員 (5 days work)

職責：

對食品和飲料菜單有很好的了解
及時準確地接受食品訂單、配送食品和飲料
以資訊豐富且有用的方式幫助客人了解菜單
遵守酒店政策、程序和服務標準
其他指派的職責

要求：

初中畢業或以上
學習能力強

Sr./Telephone Operator 總機接線生 (5 days work)

Responsibilities:

Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Deliver all guests’ messages, mail and fax are handled and distributed properly.
Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.
Handle the room reservation during Reservation’s absence.

Requirements:

Diploma or Degree preferably in hospitality or related field
At least 1 years of relevant experiences in luxury hotel
Excellent interpersonal & communication skills
Adaptable, flexible and able to embrace and respond to change effectively
Fluent in spoken English, Mandarin and Cantonese

Sr./Guest Service Agent 前堂接待員 (5 days work)

Responsibilities:

Provide front of the house guest services to guests.
Attend to all arriving and departing guests.
Maintain and update guests’ profiles accurately.
Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

Diploma or above in hospitality management.
Good customer services, communication and upselling skills.
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Knowledge of Opera Systems is an advantage.
Flexible work hours & overnight shift required.

Guest Relation Officer 賓客關係主任 (5 days work)

Responsibilities:

Remains observant and responds to each guest who approaches the hotel.
Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.
Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.
Review all loyalty/VIP guest incidents and ensure proper follow up is completed with the relevant departments.
Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

Diploma or Degree preferably in hospitality or related field
At least 1 years of relevant experiences in luxury hotel
Excellent interpersonal & communication skills
PMS and Office software knowledge
Adaptable, flexible and able to embrace and respond to change effectively
Fluent in spoken English, Mandarin and Cantonese

Duty Manager 值班經理 (5 days work)

Responsibilities:

Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.
Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.
Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.

Requirements:

Minimum 5 Years’ experience in 5 star Luxury Hospitality required
Strong experiences in Rooms division.
Must be well-presented and professionally groomed at all times.
Excellent leader and trainer with solid motivational and teamwork skills.
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Previous Accor experience and worked in Asia would be a plus.

Assistant Restaurant Manager 餐廳副經理 (5 days work)

Responsibilities:

Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen
Focus on achieving hotel profitability through revenue generation and effective cost controls
Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Requirements:

Minimum of 3 years food and beverage management experience, preferably in the luxury setting
A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing
Strong oral and written communication skills in English and Chinese
Ability to train and develop team members
Ability to work effectively in a team environment and take initiative
Excellent organizational, leadership & analytical skills

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Restaurant Supervisor 餐廳主管 (5 days work)

Responsibilities:

Direct and supervise the team in operations and service delivery according to hotel standards

Provide quality service to guests and surpass their expectations
Enhance the effectiveness of kitchen and services team; smooth operations of work section assigned
Ensure the cleanliness of the restaurant, tableware and silverware are properly placed and set up

Requirements:

High Diploma or above
Minimum 3-5years relevant experience in Hotel or F&B industry, with at least 1 year in supervisory level
Knowledge of western dining cuisine and wine is an advantage
Service oriented with outgoing personality, self-motivated
Good command of spoken English and Cantonese, Mandarin is desirable

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 餐廳領班 (5 days work)

Responsibilities:

In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
Supervise cash handling and banking procedures.
Supervise the maintenance of service equipment.
Monitor standards of guest facilities and services.
Control stock and monitor security procedures.
Assist with menu and wine list creation.

Requirements:

Good oral and written communication skills
Experienced in all aspects of restaurants service
Hotel Restaurant Management graduate
Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

HR Coordinator (Ref: HRCOR) 人力資源協調員

Job Description

Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.
Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.

Support all HR tasks and Ad-hoc projects

Requirement

Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.
Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage
Well-versed in Macau Employment Ordinance and related statutory ordinances
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing
Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage
Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff
Excellent communication and presentation skills
Self-motivated, detail-minded, well-organized and able to work independently.

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

Involve in managing activities such as job design, employee relations, performance management, training & development and talent management
Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy
To conduct annual training and development needs assessment.
To develop training and development programs and objectives.
To train and coach managers, supervisors and others involved in employee development efforts.
To plan, organize, facilitate and order supplies for employee development and training events.
To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.
To conduct follow-up studies of all completed training to evaluate and measure results.
To evaluate the effectiveness and modify the programs as needed.
Exemplifies the desired culture and philosophies of the corporate.

Requirements:

Bachelor's degree or above in Human Resources or relevant field.
5+ years of experience designing and implementing employee development programs.
A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure
Ability to evaluate and research training options and alternatives.
Ability to design and implement effective training and development.
With a can-do mindset, practical sense in thinking and problem solving.
Familiar with Macau Employment Ordinances is a plus.

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Order Taker 接單員 (5 days work)

Job description:

To handle and log all incoming calls. / inquiries related to Housekeeping operations.
Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction
Provide general administrative support to the Housekeeping team
Keeps files and records in good order to enable you to locate information as requested.

Requirements:

Minimum 1 year working experience in housekeeping or other related hotel operations
Positive, helpful attitude and excellent telephone manner
Strong oral and written communication skills, preferably in both Chinese and English
Good computer skills
Shift duty is required

保安員 (Ref: SQGUARD)

工作範圍：

負責物業保安工作包括巡邏、出入口控制及出入人士資料登記
負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運
負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序
防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為
需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工
於需要之情況下，協助執行執法機構之指引

職位要求：

小學程度或以上
具1-2年保安工作經驗
體魄強壯
具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮
良好的溝通能力，能講普通話更佳
需二十四小時輪班工作
可即時上班者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準
監督食物質量及成本，保證顧客最高的滿意度
協助制定餐單之菜單。協助主廚改進食物之烹飪方法
專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目
負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等
定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨
經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

1 年廚房經驗以上
積極正面的工作態度，有團隊合作精神
持西餐基礎或專業烹調證書課程優先考慮
須夜班工作，可即時上班者優先考慮
有澳門工作經驗和懂廣東話者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

服務大使 Service Ambassador (Ref: VIPAMB)

工作職責：

主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。
為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。
協助接送客人穿梭往返碼頭及娛樂場酒店。
主動為客人解答查詢、提供適當協助及優質的客戶服務。
支援主管處理娛樂場場內之一般運作及文書工作。
協助貴賓廳辦理酒店入住手續。

職位要求：

具中五畢業或以上程度。
樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。
操流利的廣東話或普通話，懂基本英語應對更佳。
須二十四小時輪班工作。
有相關工作經驗者優先。

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

冷氣技工 Technician (Ref: PROPTECH)

工作職責：

向值班工程師或組長匯報工作事項
負責公司物業範圍內一般機電工程之安裝、維修及保養工作
正確並有效地執行上級所委派的工作
協助執行工程任務及已計劃之維修項目
報行空調系統中日常出現的突發維修任務
需按照值班工程師所編排的更次依時上班
維持所有電機房及工作室之整潔
善用及妥善保管工作用具及耗材

職位要求：

需具備三年以上空調系統或屋宇設備相關的工作經驗
良好普通話及廣東話的表達溝通能力
能獨立工作及具有責任感
需輪班工作
持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照
熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Property Manager 物業管理經理 (Ref: PROPMGR)

Responsibilities:

Assistant to manage all aspects of assigned properties;
Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;
Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;
Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:
- Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;
- Risk Management on insurance, crisis preparedness and avoidance;
- Legal Department on government regulation and legal matters at the property level;
- Human Resources on employment related issues;
- Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;
Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations
Providing leadership, training, coaching and guidance to the teams
Perform any ad-hoc duty as assigned

Requirements:

Degree holder in Property / Housing / Real Estate Management or equivalent;
At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;
Customer-oriented, with excellent interpersonal and communication skill;
Proven leadership and management skills in dealing with complex projects and personnel situations.
Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297

F&B Manager 餐飲經理 (Ref : FBMGR)

Responsibilities:

Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.
Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.
Assist to solve customer complaints & staff’s grievances in a timely and effective manner
Establish staff training & establish succession plan for F&B Director.
Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged
Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)
Undertake any other duties as requested by the Director of Food & Beverage

Requirements:

Degree holder in hotel management, catering or related disciplines
With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.
Good command of both English and Chinese (Putonghua and Cantonese)
Proficiency in MS office applications
With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners
High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782

Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任

Responsibilities:

Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes
Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication
Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events
Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content
Support social media campaigns, digital marketing programs and content development
Support on data consolidation, marketing intelligence report and other marketing reports as needed
Provide administrative support to maintain the updated marketing information of the in-house media channels and website
Perform any ad hoc project as assigned

Requirements:

Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline
Willing to learn, energetic, self-motivated, proactive and showing interests in social media
Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure
Good command of written English and Chinese
Attentive to details
Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude

Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029